Replace Propeller Shaft – 2019 Mercedes-Benz Sprinter

2019 Mercedes-Benz Sprinter

Campaign No. 2021010003, January 2021 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model 907 Model Year 2019 Replace Propeller Shaft   MBAG, the manufacturer of Mercedes-Benz Sprinter Vans, has determined that a process deviation occurred during the production of the propeller shaft in a certain vehicle which could result in perceivable vibrations and noises to the driver. … Read more

Stop Sale for Pending Emission Modification – 2014-2016 Mercedes-Benz Sprinter

2016 Mercedes-Benz Sprinter

TO:  Mercedes-Benz and Freightliner Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Anthony Washington, Department Manager, Regulations and Certifications RE:  Stop Sale for Pending Emission Modification Certain MY diesel vehicles DATE: February 8, 2021   IMPORTANT PENDING EMISSION MODIFICATION NOTIFICATION with STOP SALE – PG51416AUL, PG51416AUH, PG51516ASL, PG51516ASH, PG516BSL, PG516BUH, PG516BUL Attention … Read more

“eCall” Hermes Software Update – 2019-2020 Mercedes-Benz Metris & Sprinter

2020 Mercedes-Benz Metris

TO:  Mercedes-Benz Principals, Freightliner Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Anthony Washington, Department Manager, Regulations and Certifications Re:  Recall Campaign Notification Models 447(Metris), 907 (Sprinter) Model Years 2019-2020 eCall Hermes Software Update (For Vehicles in Dealer & VPC inventory) DATE:  February, 2021   IMPORTANT RECALL CAMPAIGN INFORMATION   Please see the … Read more

Provide and Program 2 Additional Keys – 2020 Mercedes-Benz Sprinter

2020 Mercedes-Benz Sprinter

Campaign No. 2021030016, April, 2021 TO: ALL MERCEDES-BENZ & FREIGHTLINERCENTERS SUBJECT: Model 907 Model Year 2020 Provide and Program Two Vehicle Keys   MBAG, the manufacturer of Mercedes-Benz & Freightliner Sprinter Vans, has determined that certain Sprinter vehicles were delivered with two electronic keys, and two mechanical keys as a substitute due to supplier constraints. … Read more

BlueTEC Update – 2011 Mercedes-Benz Sprinter

2012 Mercedes-Benz Sprinter

TO: Mercedes-Benz and Freightliner Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Anthony Washington, Department Manager, Regulations and Certifications RE: Emission Modification Notification – 2021040017 Model 906 (Sprinter) Model Year 2011 Emission Modification Category (EMC) #2 DATE: April 28, 2021   IMPORTANT EMISSION MODIFICATION CAMPAIGN INFORMATION   Campaign Launch Notification Campaign No.:  … Read more