This is to notify you of the Service Campaign Launch to update the mobile phone cradle control unit software in 63,691 Model Year (“MY”) 2020-2022 A-Class, C-Class, CLA-Class, GLA-Class, GLB-Class, GLC-Class, GLE-Class, and GLS-Class (118, 167, 177, 205, 247, and 253 platform) vehicles. The vehicles will be visible and flagged in VMI as “OPEN” on July 1, 2022. …
Recalls
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July 3, 2022
This is to notify you of the Emission Recall Campaign LAUNCH notification to update the engine control unit software in 1,812 Model Year (“MY”) 2019-2020 C, E, S, GLS, GLE, GLC, SLC, SL, G & AMG GT-Class (205, 213, 217, 222, 166, 292, 253, 172, 231, 463, 290, 190 platforms). A customer notification letter will be mailed to customers …
Model 177 Ensure use of XENTRY Diagnosis version 09/2021 or higher. Before starting the work procedure, install the current version of all add-ons in XENTRY Diagnosis. Make sure to follow the operation steps exactly as described in XENTRY Diagnosis. Use a battery charger to ensure sufficient power supply of the vehicle on-board electrical system battery (greater than 12.5 V). …
This is to notify you of the Service Campaign Launch to update the transmission control unit software in 33,704 Model Year (“MY”) 2019-2020 CLA-Class, A-Class, and GLB-Class (118, 177, and 247 platform) vehicles. The vehicles will be visible and flagged in VMI as “OPEN” on June 3, 2022.
TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Retrofit Damping on Front Axle and Replace Engine Lining MY22 EQS-Class (297 platform) DATE: May 27, 2022 IMPORTANT SERVICE CAMPAIGN LAUNCH Please note that all customer inquiries should be directed to …
