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May 6, 2024 NHTSA CAMPAIGN NUMBER: 24V316000
Braking May Require Increased Force
Extended stopping distance can increase the risk of a crash.
NHTSA Campaign Number: 24V316
Manufacturer Daimler Vans USA, LLC
Components ELECTRONIC STABILITY CONTROL (ESC)
Potential Number of Units Affected 184
Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz
eSprinter vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.
Remedy
Dealers will update the ESP control unit software, free of charge. Owner notification letters are expected to be mailed July 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is VS3EBOOSTF.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check for Daimler Vans Recalls
Chronology :
In late January 2024, MBAG identified an irregularity concerning the fallback level of the power brake assist system during routine development test drives. In response, the company launched comprehensive investigations throughout February and March 2024. These initial steps included additional testing aimed at replicating the observed behavior and identifying the precise failure mechanism.
Subsequently, during April 2024 M-AG conducted extensive analyses to ascertain the potential impact of the observed behavior. These analyses involved the identification of severity and scope of the failure scenario. In parallel with these efforts, MB AG proactively initiated corrective measures within its production processes and began identifying the potentially affected vehicle population on this basis.
On April 26, 2024, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall.
MBAG can confirm there are no warranty claims, field or service reports(such as the numbers of deaths and/or injuries) and other information related to this defect in the USA.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| MERCEDES-BENZ | ESPRINTER | 2024 |
2 Associated Documents
Recall Acknowledgement
RCAK-24V316-2949.pdf 645.401KB
Defect Notice 573 Report
RCLRPT-24V316-1788.PDF 214.429KB
Latest Recalls Documents
Mercedes-Benz Reprogramming
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-316
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Daimler Vans USA, LLC MAY 06, 2024 NHTSA Recall No. : 24V-316 Manufacturer Recall No. : VS3EBOOSTF Manufacturer Information :
Manufacturer Name : Daimler Vans USA, LLC Address : One Mercedes-Benz Drive
Sandy Springs GA 30328
Company phone : 8777628267
Population :
Number of potentially involved : 184 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2024-2024 Mercedes-Benz eSprinter Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : VAN Power Train : HYBRID ELECTRIC
Descriptive Information : The recall population was determined through production records.
Production Dates : MAR 21, 2024 – APR 08, 2024
VIN Range 1 : Begin : NR End : NR
ntial Description of Defect :
Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain eSprinter (907 platform) vehicles, the fallback level of the power brake assist might not meet the force requirements.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : In this case in the event of an electrical fault the brake booster would
erroneously activate a limited fallback level. As a result, the brake pedal forces would be considerably higher compared to the intended fallback level. This might increase the risk of a crash in such a scenario.
Description of the Cause : Due to a deviation in the development process, the fallback level of the power brake assist might not have been implemented as required . Identification of Any Warning
that can Occur : The driver will not receive a warning due to the nature of the failure mechanism.
Involved Components : Part 573 Safety Recall Report 24V-316 Page 2 Component Name 1 : ESP Software Component Description : ESP Software Component Part Number : A9079029008 Component Name 2 : ESP Software Component Description : ESP Software Component Part Number : A9079020005 Component Name 3 : ESP Software Component Description : ESP Software Component Part Number : A9079023306 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
In late January 2024, MBAG identified an irregularity concerning the fallback level of the power brake assist system during routine development test drives. In response, the company launched comprehensive investigations throughout February and March 2024. These initial steps included additional testing aimed at replicating the observed behavior and identifying the precise failure mechanism.
Subsequently, during April 2024 M-AG conducted extensive analyses to ascertain the potential impact of the observed behavior. These analyses involved the identification of severity and scope of the failure scenario. In parallel with these efforts, MB AG proactively initiated corrective measures within its production processes and began identifying the potentially affected vehicle population on this basis.
On April 26, 2024, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall.
MBAG can confirm there are no warranty claims, field or service reports(such as the numbers of deaths and/or injuries) and other information related to this defect in the USA. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-316
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : As a precautionary measure, an authorized Mercedes-Benz Sprinter dealer will update the ESP control unit software.
Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : NR A change in the development process ensures that this issue can no longer occur from April 9, 2024 onwards. Recall Schedule :
Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on May
10, 2024. A copy of all communications will be provided when available. Owners will be notified of the voluntary recall campaign before Jul 1, 2024.
Planned Dealer Notification Date : MAY 10, 2024 – MAY 10, 2024
Planned Owner Notification Date : JUL 01, 2024 – JUL 01, 2024
* NR – Not Reported
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