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September 12, 2022 NHTSA CAMPAIGN NUMBER: 22V678000
Short Circuit from Moisture Accumulation in Trunk
An electrical short circuit in the SAM could lead to various malfunctions, such as rear exterior lighting failure, unintentional rear seat folding, and rearview camera failure, increasing the risk of a crash or injury. In addition, an electrical short circuit might increase the risk of a fire.
NHTSA Campaign Number: 22V678
Manufacturer Mercedes-Benz USA, LLC
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 6,752
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 C300 vehicles. Moisture accumulation in the trunk may leak into the signal acquisition module (SAM), causing an electrical short circuit.
Remedy
Dealers will install a cover for the SAM, free of charge. Owner notification letters were mailed December 2, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2022090011.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Mercedes-Benz has a Recall
November 19, 2022
2022090011
Rear SAM Cover Retrofit
This is to notify you of the Recall Campaign launch to retrofit a cover for the Rear SAM on 6,752 Model Year (“MY”) 2022 C-Class (206 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on November 19, 2022.
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that in the event of water ingress into a particular section of the trunk in certain Model Year (“MY”) 2022 C-Class Sedan (206 platform) vehicles, moisture might enter the rear signal acquisition and actuation module (SAM). In this case, a short circuit might occur in the rear SAM. In this connection, a risk of fire cannot be completely ruled out. Additionally, a short circuit could lead to various malfunctions. Among others, the exterior lighting at the rear of the vehicle might fail, the rear seatbacks might fold unintentionally, and the rearview camera might not be available. Thus, the risk of a crash or injury could be increased. When the issue occurs, depending on the affected function, a respective warning message would be shown in the instrument cluster.
What We’re Doing
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will retrofit a cover over the rear SAM on the affected vehicles.
Parts
The remedy is available and can be performed.
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry. Once the repair is complete, the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).
Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent vehicles covered by this notification until the vehicle has been repaired.
Customer Notification Timeline
Customer letters will be mailed on approximately December 2, 2022.
Retrofit felt in rear right of trunk
Work Procedure
1. Loosen rear right trunk lining and fold inward.
2. Retrofit felt (A, figure 1)
To do this, dispose of the 2 clips from the new felt and attach two cable ties (B, figure 1) to both electric lines.
The grey smooth side has to face against the control unit.
3. Shorten protrusion of the cable tie.
4. Assemble in reverse order.
Primary Parts Information
Qty. | Part Name | Part Number |
1 | Felt carpet | A 213 692 00 01 |
2 | Cable tie | A 006 997 35 90 |
Chronology :
The C-Class (206 platform) was introduced in the United States on May 6, 2022. Mercedes-Benz received warranty claims potentially related to water ingress into the vehicles’ trunks and investigated those claims.
In the course of these investigations, it was determined that, in certain situations when the trunk lid is wet, opening the trunk lid could cause water to drip into the trunk. Further analyses were conducted to determine whether and how such water might come into contact with the SAM.
From May through July 2022, potential consequences of water entering the SAM were analyzed and complaint cases from the field were evaluated.
In July and August 2022, Mercedes-Benz conducted additional tests and analyses regarding factors potentially contributing to water ingress into the trunk. In parallel, the Company identified potentially affected vehicles in the field.
On September 2, 2022, MBAG determined that a potential safety risk could not be ruled out and decided to conduct a recall.
MBAG is currently aware of 42 warranty claims in the US market received from May 17, 2022 through August 23, 2022.
MBAG is not aware of any claims of crashes, injuries, or other third party damage as a result of this occurrence.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
MERCEDES-BENZ | C300 | 2022 |
12 Associated Documents
Recall Acknowledgement
RCAK-22V678-3419.pdf 645.264KB
Defect Notice 573 Report
RCLRPT-22V678-5275.PDF 244.186KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V678-7224.pdf 169.665KB
Recall 573 Report – November 7, 2022
RCLRPT-22V678-3469.PDF 215.708KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-22V678-4619.pdf 225.755KB
Remedy Instructions and TSB
RCRIT-22V678-6170.pdf 373.332KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V678-9431.pdf 753.435KB
ISSUED Owner Notification Letter(Part 577)
Recall 573 Report – December 5, 2022
RCLRPT-22V678-2130.PDF 215.74KB
Recall Quarterly Report #1, 2022-4
RCLQRT-22V678-1954.PDF 211.146KB
Recall Quarterly Report #2, 2023-1
RCLQRT-22V678-9583.PDF 211.25KB
Recall Quarterly Report #3, 2023-2
RCLQRT-22V678-7984.PDF 211.339KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V678&docType=RCL
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SEOCONTENT-START
Recall Campaign – Initial Notification
DATE: September 19, 2022
– Dear Mercedes-Benz Owner: This notice applies to your vehicle, VIN: Install cover for the Signal Acquisition and Actuation Module NHTSA Recall ID: 22V678 This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. November, 2022 Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain model year 2022 C-Class sedan vehicles. Our records indicate that your vehicle is included in the affected population. What is the concern? Moisture accumulation in the trunk may leak into the rear Signal Acquisit ion Module (“SAM”), and cause an electrical short circuit. An electrical short circuit in the SAM could lead to various malfunctions, such as rear exterior lighting failure, unintentional rear seatback folding, and rearview camera failure, which could increase the risk of a crash or inj ury. In addition, an electrical short circuit might increase the risk of a fi re. When the issue occurs, depending on the affected function, a respective warning message is displayed in the instrument cluster. Unfortunately, the parts to remedy this are not yet available. We are working to obtain the necessary parts to correct this condition as quickly as possible. As parts become available, we will send you another letter asking you to take your vehicle to an authorized Mercedes-Benz dealer to have the recall completed free of charge. An authorized Mercedes-Benz dealer will install a cover over the SAM on the affected vehicles. Should you have any concerns or questions regarding your vehicle before you receive the next recall letter when parts are available, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-800-367-6372. A vehicle identification number (VIN)-based recall lookup tool on our MBUSA.com website offers a search function that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. Please visit www.MBUSA.com/recall. We apologize for any inconvenience this may have caused and look forward to taking care of this important safety issue immediately. Sincerely, Mercedes-Benz USA Additional Information for Owners: If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1- 800-424-9153); or go to https:/ / www.safercar.gov. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. If you are no longer the vehicle owner, or have a change of address, please visit www.MBUSA.com/recall, input your VIN into the VIN lookup tool and input your updated information on the site. Additionally, you may also contact our customer assistance center at 1-800- 367-6372.
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– Dear Mercedes-Benz Owner: This notice applies to your vehicle, VIN: Install cover for the Signal Acquisition and Actuation Module NHTSA Recall ID: 22V678 This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. November, 2022 Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain model year 2022 C-Class sedan vehicles. Our records indicate that your vehicle is included in the affected population. What is the concern? Moisture accumulation in the trunk may leak into the rear Signal Acquisit ion Module (“SAM”), and cause an electrical short circuit. An electrical short circuit in the SAM could lead to various malfunctions, such as rear exterior lighting failure, unintentional rear seatback folding, and rearview camera failure, which could increase the risk of a crash or inj ury. In addition, an electrical short circuit might increase the risk of a fi re. When the issue occurs, depending on the affected function, a respective warning message is displayed in the instrument cluster. Unfortunately, the parts to remedy this are not yet available. We are working to obtain the necessary parts to correct this condition as quickly as possible. As parts become available, we will send you another letter asking you to take your vehicle to an authorized Mercedes-Benz dealer to have the recall completed free of charge. An authorized Mercedes-Benz dealer will install a cover over the SAM on the affected vehicles. Should you have any concerns or questions regarding your vehicle before you receive the next recall letter when parts are available, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-800-367-6372. A vehicle identification number (VIN)-based recall lookup tool on our MBUSA.com website offers a search function that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. Please visit www.MBUSA.com/recall. We apologize for any inconvenience this may have caused and look forward to taking care of this important safety issue immediately. Sincerely, Mercedes-Benz USA Additional Information for Owners: If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1- 800-424-9153); or go to https:/ / www.safercar.gov. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. If you are no longer the vehicle owner, or have a change of address, please visit www.MBUSA.com/recall, input your VIN into the VIN lookup tool and input your updated information on the site. Additionally, you may also contact our customer assistance center at 1-800- 367-6372.
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lhis notice applies to your vehicle, VIN: December, 2022 Retrofit a cover for the Signal Acquisition and Actuation Module MIBL»SA m: 2022090011, NHllSA Recall ID: 22V678 • Remedy parts are now available for your v ehicl e. • Schedule an appointment with your authorized Mercedes-Benz dealership as soon as possible. • This repair will be provided FREE of charge. Dear Mercedes-Benz Owner: This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Mercedes-Benz AG (“M BAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain model year 2022 C-Class sedan vehicles. Our records indicate that your vehicle is included in the affected population. What is the issue? Moisture accumulation in the trunk may leak into the rear signal acquisition module (“SAM”), causing an electrical short circuit. An electrical short circuit in the SAM could lead to various malfunctions, such as rear exterior lighting failure, unintentional rear seat folding, and rearview camera failure, which could increase the risk of a crash or injury. In addition, an electrical short circuit might increase the risk of a fire. When the issue occurs, depending on the affected function, a respective warning message would be shown in the instrument cluster. What wm your Mercedes-Senz Dealership do? An authorized Mercedes-Benz dealer will retrofit a cover over the SAM on the affected vehicles. This vehicle repair wm be provided at no cost to you. While the minimum repair time can be less than 1 hour, your dealership can provide you with a better estimate of the overall time for this service visit. As a matter of normal service process, an authorized Mercedes-Benz dealer will also check for other repair measures which might be applicable to your vehicle and this may increase the required working time. You will not be charged for other service or repairs unless so requested. Steps to take. • Find your nearest authorized Mercedes-Benz dealership at mbusa.com/rec:alls to schedule your recall repair. • Please mention you are scheduling an appointment for Mercedes-Benz Recall Campaign 2022090011. • You may be asked for your VIN, which for your convenience is located at the top of this letter. We apologize for any inconvenience this may have caused and look forward to taking care of this important safety recall campaign. Sincerely, Mercedes-Benz USA
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Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal IMPORTANT RECALL CAMPAIGN UPDATE Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign – Launch Notification Rear SAM Cover Retrofit MY22 C-Class (206 platform) DATE: November 19, 2022 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal Recall Campaign Launch Notification November 19, 2022 Campaign No. : NHTSA ID Campaign Desc. : Rear SAM Cover Retrofit 2022090011 22V678 22P6391006 This is to notify you of the Recall Campaign launch to retrofit a cover for the Rear SAM on 6,752 Model Year (“MY”) 2022 C-Class (206 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on November 19, 2022. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that in the event of water ingress into a particular section of the trunk in certain Model Year (“MY”) 2022 C-Class Sedan (206 platform) vehicles, moisture might enter the rear signal acquisition and actuation module (SAM). In this case, a short circuit might occur in the rear SAM. In this connection, a risk of fire cannot be completely ruled out. Additionally, a short circuit could lead to various malfunctions. Among others, the exterior lighting at the rear of the vehicle might fail, the rear seatbacks might fold unintentionally, and the rearview camera might not be available. Thus, the risk of a crash or injury could be increased. When the issue occurs, depending on the affected function, a respective warning message would be shown in the instrument cluster. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will retrofit a cover over the rear SAM on the affected vehicles. Parts The remedy is available and can be performed. Vehicles Affected Vehicle Model Year(s) 2022 Vehicle Model C-Class Vehicle Populations Total Recall Population 6,752 Total Vehicles in Dealer Inventory 218 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry. Once the repair is complete, the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed on approximately December 2, 2022. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. Campaign No. 2022090011, November 2022 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model C-Class Sedan (206 platform) Model Year 2022 Retrofit a Cover for the Rear SAM Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that in the event of water ingress into a particular section of the trunk in certain Model Year (“MY”) 2022 C-Class Sedan (206 platform) vehicles, moisture might enter into the rear signal acquisition and actuation module (SAM). In this case, a short circuit might occur in the rear SAM. In this connection, a risk of fire cannot be completely ruled out. Additionally, a short circuit could lead to various malfunctions. Among others, the exterior lighting at the rear of the vehicle might fail, the rear seatbacks might fold unintentionally, and the rearview camera might not be available. Thus, the risk of a crash or injury could be increased. When the issue occurs, depending on the affected function, a respective warning message would be shown in the instrument cluster. An authorized Mercedes-Benz dealer will retrofit a cover over the rear SAM on the affected vehicles. Prior to performing this Campaign: VMI must always be checked before performing campaigns to verify that the campaign is required ona specific vehicle. Always check for any other open campaigns, and perform accordingly. Please review the entire Campaign bulletin and follow the repair procedure exactly as described. Approximately 6,752 vehicles are affected. Order No. P-RC-2022090011 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records. 2 P-RC-2022090011 Retrofit felt in rear right of trunk Work Procedure 1.Loosen rear right trunk lining and fold inward.2.Retrofit felt (A, figure 1) To do this, dispose of the 2 clips from the new felt and attach two cable ties (B, figure 1) to both electric lines. The grey smooth side has to face against the control unit. Figure 1 3.Shorten protrusion of the cable tie.4.Assemble in reverse order. __________________________________________________________________________________________________ 3 P-RC-2022090011 Primary Parts Information Qty. Part Name Part Number 1 Felt carpet A 213 692 00 01 2 Cable tie A 006 997 35 90 Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting. __________________________________________________________________________________________________ Note: The following allowable labor operation should be used when submitting a warranty claim for this repair: Warranty Information Damage Code Operation Number Description Labor Time (hrs.) 63 910 06 02-0434 Retrofit felt in rear right of trunk 0.6 Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document.
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Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal IMPORTANT RECALL CAMPAIGN INFORMATION Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign – Initial Notification Retrofit a Cover for the Rear SAM MY22 C-Class (206 platform) DATE: September 19, 2022 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal Recall Campaign Initial Notification September 19, 2022 Campaign No. : NHTSA ID Campaign Desc. : Retrofit a Cover for the Rear SAM TBA 22V678 22P2197560 This is to notify you of the new Recall Campaign to retrofit a cover for the Rear SAM on 6,752 Model Year (“MY”) 2022 C-Class (206 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on September 19, 2022. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that in the event of water ingress into a particular section of the trunk in certain Model Year (“MY”) 2022 C-Class Sedan (206 platform) vehicles, moisture might enter into the rear signal acquisition and actuation module (SAM). In this case, a short circuit might occur in the rear SAM. In this connection, a risk of fire cannot be completely ruled out. Additionally, a short circuit could lead to various malfunctions. Among others, the exterior lighting at the rear of the vehicle might fail, the rear seatbacks might fold unintentionally, and the rearview camera might not be available. Thus, the risk of a crash or injury could be increased. When the issue occurs, depending on the affected function, a respective warning message would be shown in the instrument cluster. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will retrofit a cover over the rear SAM on the affected vehicles. Parts Remedy is not available at this time. Vehicles Affected Vehicle Model Year(s) 2022 Vehicle Model C-Class Vehicle Populations Total Recall Population 6,752 Total Vehicles in Dealer Inventory 692 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY22 C-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry. Once the repair is complete, the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY22 C-Class vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed after the remedy becomes available. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-678 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : SEP 12, 2022 NHTSA Recall No. : 22V-678 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 6,752 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Mercedes-Benz C300 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz 2022 C-Class 6752 Vehicles. The recall population was determined through production records. Vehicles outside of the recall population have the cover for the SAM according to current production specifications. Production Dates : JUN 24, 2021 – MAY 13, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that in the event of water ingress into a particular section of the trunk in certain Model Year (“MY”) 2022 C-Class Sedan (206 platform) vehicles, moisture might enter into the signal acquisition and actuation module. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In this case, a short circuit might occur in the signal acquisition and actuation module (SAM). In this connection, a risk of fire cannot be completely ruled out. Additionally, a short circuit could lead to various malfunctions. Among others, the exterior lighting at the rear of the vehicle might fail, the rear seatbacks might fold unintentionally, and the rearview camera might not be available. Thus, the risk of a crash or injury could be increased. Description of the Cause : Before the issue occurs, the driver will not receive a warning due to the nature of the failure mechanism. Part 573 Safety Recall Report 22V-678 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 When the issue occurs, depending on the affected function, a respective warning message would be shown in the instrument cluster. Identification of Any Warning that can Occur : Due to a deviation in the development process, it is possible that moisture might enter into the SAM in cases of water ingress into the trunk. Involved Components : Component Name 1 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A2069002309 Component Name 2 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A2069009513 Component Name 3 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A2069000315 Component Name 4 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A2069002409 Component Name 5 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A2069009613 Component Name 6 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A2069000415 Part 573 Safety Recall Report 22V-678 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 7 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A20690028 Component Name 8 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A2069001818 Component Name 9 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A2069002711 Supplier Identification : Component Manufacturer Name : Mercedes-Benz AG Address : NR NR Country : NR Chronology : The C-Class (206 platform) was introduced in the United States on May 6, 2022. Mercedes-Benz received warranty claims potentially related to water ingress into the vehicles’ trunks and investigated those claims. In the course of these investigations, it was determined that, in certain situations when the trunk lid is wet, opening the trunk lid could cause water to drip into the trunk. Further analyses were conducted to determine whether and how such water might come into contact with the SAM. From May through July 2022, potential consequences of water entering the SAM were analyzed and complaint cases from the field were evaluated. In July and August 2022, Mercedes-Benz conducted additional tests and analyses regarding factors potentially contributing to water ingress into the trunk. In parallel, the Company identified potentially affected vehicles in the field. On September 2, 2022, MBAG determined that a potential safety risk could not be ruled out and decided to conduct a recall. MBAG is currently aware of 42 warranty claims in the US market received from May 17, 2022 through August 23, 2022. MBAG is not aware of any claims of crashes, injuries, or other third party damage as a result of this Part 573 Safety Recall Report 22V-678 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 occurrence. Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will retrofit a cover over the SAM on the affected vehicles. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : Installation of cover for the SAM. Remedy Parts: A 213 692 00 01 – Cover A 000 995 81 90 – Cable Tie Identify How/When Recall Condition was Corrected in Production : The introduction of a cover over the SAM in series production ensures that this issue can no longer occur from June 03, 2022 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on September 19, 2022. Owners will be notified of the voluntary recall campaign before November 11, 2022. A copy of all communications will be provided when available. Planned Dealer Notification Date : SEP 19, 2022 – NR Planned Owner Notification Date : NOV 11, 2022 – NR * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-678 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : NOV 07, 2022 NHTSA Recall No. : 22V-678 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 6,752 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Mercedes-Benz C300 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz 2022 C-Class 6752 Vehicles. The recall population was determined through production records. Vehicles outside of the recall population have the cover for the SAM according to current production specifications. Production Dates : JUN 24, 2021 – MAY 13, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that in the event of water ingress into a particular section of the trunk in certain Model Year (“MY”) 2022 C-Class Sedan (206 platform) vehicles, moisture might enter into the signal acquisition and actuation module. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In this case, a short circuit might occur in the signal acquisition and actuation module (SAM). In this connection, a risk of fire cannot be completely ruled out. Additionally, a short circuit could lead to various malfunctions. Among others, the exterior lighting at the rear of the vehicle might fail, the rear seatbacks might fold unintentionally, and the rearview camera might not be available. Thus, the risk of a crash or injury could be increased. Description of the Cause : Before the issue occurs, the driver will not receive a warning due to the nature of the failure mechanism. Part 573 Safety Recall Report 22V-678 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 When the issue occurs, depending on the affected function, a respective warning message would be shown in the instrument cluster. Identification of Any Warning that can Occur : Due to a deviation in the development process, it is possible that moisture might enter into the SAM in cases of water ingress into the trunk. Involved Components : Component Name 1 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A2069002309 Component Name 2 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A2069009513 Component Name 3 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A2069000315 Component Name 4 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A2069002409 Component Name 5 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A2069009613 Component Name 6 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A2069000415 Part 573 Safety Recall Report 22V-678 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 7 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A20690028 Component Name 8 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A2069001818 Component Name 9 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A2069002711 Supplier Identification : Component Manufacturer Name : Mercedes-Benz AG Address : NR NR Country : NR Chronology : The C-Class (206 platform) was introduced in the United States on May 6, 2022. Mercedes-Benz received warranty claims potentially related to water ingress into the vehicles’ trunks and investigated those claims. In the course of these investigations, it was determined that, in certain situations when the trunk lid is wet, opening the trunk lid could cause water to drip into the trunk. Further analyses were conducted to determine whether and how such water might come into contact with the SAM. From May through July 2022, potential consequences of water entering the SAM were analyzed and complaint cases from the field were evaluated. In July and August 2022, Mercedes-Benz conducted additional tests and analyses regarding factors potentially contributing to water ingress into the trunk. In parallel, the Company identified potentially affected vehicles in the field. On September 2, 2022, MBAG determined that a potential safety risk could not be ruled out and decided to conduct a recall. MBAG is currently aware of 42 warranty claims in the US market received from May 17, 2022 through August 23, 2022. MBAG is not aware of any claims of crashes, injuries, or other third party damage as a result of this Part 573 Safety Recall Report 22V-678 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 occurrence. Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will retrofit a cover over the SAM on the affected vehicles. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : Installation of cover for the SAM. Remedy Parts: A 213 692 00 01 – Cover A 000 995 81 90 – Cable Tie Identify How/When Recall Condition was Corrected in Production : The introduction of a cover over the SAM in series production ensures that this issue can no longer occur from June 03, 2022 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on September 19, 2022. Owners were notified of the voluntary recall campaign on November 4, 2022. A copy of all communications will be provided when available. Planned Dealer Notification Date : SEP 19, 2022 – NR Planned Owner Notification Date : NOV 04, 2022 – NR * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-678 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : DEC 05, 2022 NHTSA Recall No. : 22V-678 Manufacturer Recall No. : 2022090011 Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 6,752 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Mercedes-Benz C300 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz 2022 C-Class 6752 Vehicles. The recall population was determined through production records. Vehicles outside of the recall population have the cover for the SAM according to current production specifications. Production Dates : JUN 24, 2021 – MAY 13, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that in the event of water ingress into a particular section of the trunk in certain Model Year (“MY”) 2022 C-Class Sedan (206 platform) vehicles, moisture might enter into the signal acquisition and actuation module. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In this case, a short circuit might occur in the signal acquisition and actuation module (SAM). In this connection, a risk of fire cannot be completely ruled out. Additionally, a short circuit could lead to various malfunctions. Among others, the exterior lighting at the rear of the vehicle might fail, the rear seatbacks might fold unintentionally, and the rearview camera might not be available. Thus, the risk of a crash or injury could be increased. Description of the Cause : Before the issue occurs, the driver will not receive a warning due to the nature of the failure mechanism. Part 573 Safety Recall Report 22V-678 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 When the issue occurs, depending on the affected function, a respective warning message would be shown in the instrument cluster. Identification of Any Warning that can Occur : Due to a deviation in the development process, it is possible that moisture might enter into the SAM in cases of water ingress into the trunk. Involved Components : Component Name 1 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A2069002309 Component Name 2 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A2069009513 Component Name 3 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A2069000315 Component Name 4 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A2069002409 Component Name 5 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A2069009613 Component Name 6 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A2069000415 Part 573 Safety Recall Report 22V-678 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 7 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A20690028 Component Name 8 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A2069001818 Component Name 9 : SAM Component Description : Rear Signal Acquisition and Actuation Module Component Part Number : A2069002711 Supplier Identification : Component Manufacturer Name : Mercedes-Benz AG Address : NR NR Country : NR Chronology : The C-Class (206 platform) was introduced in the United States on May 6, 2022. Mercedes-Benz received warranty claims potentially related to water ingress into the vehicles’ trunks and investigated those claims. In the course of these investigations, it was determined that, in certain situations when the trunk lid is wet, opening the trunk lid could cause water to drip into the trunk. Further analyses were conducted to determine whether and how such water might come into contact with the SAM. From May through July 2022, potential consequences of water entering the SAM were analyzed and complaint cases from the field were evaluated. In July and August 2022, Mercedes-Benz conducted additional tests and analyses regarding factors potentially contributing to water ingress into the trunk. In parallel, the Company identified potentially affected vehicles in the field. On September 2, 2022, MBAG determined that a potential safety risk could not be ruled out and decided to conduct a recall. MBAG is currently aware of 42 warranty claims in the US market received from May 17, 2022 through August 23, 2022. MBAG is not aware of any claims of crashes, injuries, or other third party damage as a result of this Part 573 Safety Recall Report 22V-678 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 occurrence. Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will retrofit a cover over the SAM on the affected vehicles. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : Installation of cover for the SAM. Remedy Parts: A 213 692 00 01 – Cover A 000 995 81 90 – Cable Tie Identify How/When Recall Condition was Corrected in Production : The introduction of a cover over the SAM in series production ensures that this issue can no longer occur from June 03, 2022 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on September 19, 2022. Owners were notified of the voluntary recall campaign via interim letter on November 4, 2022. Owners were notified of the open recall campaign on December 2, 2022. A copy of all communications will be provided when available. Planned Dealer Notification Date : SEP 19, 2022 – NR Planned Owner Notification Date : NOV 04, 2022 – NR * NR – Not Reported
SEOCONTENT-END