Retrofit a Cover for the Rear SAM – 2022 Mercedes-Benz C-Class

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September 12, 2022 NHTSA CAMPAIGN NUMBER: 22V678000

Short Circuit from Moisture Accumulation in Trunk

An electrical short circuit in the SAM could lead to various malfunctions, such as rear exterior lighting failure, unintentional rear seat folding, and rearview camera failure, increasing the risk of a crash or injury. In addition, an electrical short circuit might increase the risk of a fire.

 

NHTSA Campaign Number: 22V678

Manufacturer Mercedes-Benz USA, LLC

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 6,752

 

Summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 C300 vehicles. Moisture accumulation in the trunk may leak into the signal acquisition module (SAM), causing an electrical short circuit.

 

Remedy

Dealers will install a cover for the SAM, free of charge. Owner notification letters were mailed December 2, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2022090011.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Mercedes-Benz has a Recall

 


November 19, 2022

2022090011

Rear SAM Cover Retrofit

This is to notify you of the Recall Campaign launch to retrofit a cover for the Rear SAM on 6,752 Model Year (“MY”) 2022 C-Class (206 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on November 19, 2022.

 

Issue

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that in the event of water ingress into a particular section of the trunk in certain Model Year (“MY”) 2022 C-Class Sedan (206 platform) vehicles, moisture might enter the rear signal acquisition and actuation module (SAM). In this case, a short circuit might occur in the rear SAM. In this connection, a risk of fire cannot be completely ruled out. Additionally, a short circuit could lead to various malfunctions. Among others, the exterior lighting at the rear of the vehicle might fail, the rear seatbacks might fold unintentionally, and the rearview camera might not be available. Thus, the risk of a crash or injury could be increased. When the issue occurs, depending on the affected function, a respective warning message would be shown in the instrument cluster.

 

What We’re Doing

MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will retrofit a cover over the rear SAM on the affected vehicles.

 

Parts

The remedy is available and can be performed.

 

Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry. Once the repair is complete, the vehicle may be sold or leased. 

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). 

Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent vehicles covered by this notification until the vehicle has been repaired.

 

Customer Notification Timeline

Customer letters will be mailed on approximately December 2, 2022.

 


Retrofit felt in rear right of trunk

Work Procedure

1. Loosen rear right trunk lining and fold inward.

2. Retrofit felt (A, figure 1)

To do this, dispose of the 2 clips from the new felt and attach two cable ties (B, figure 1) to both electric lines.

The grey smooth side has to face against the control unit.

 

3. Shorten protrusion of the cable tie.

4. Assemble in reverse order.

 

Primary Parts Information

Qty. Part Name Part Number
1 Felt carpet A 213 692 00 01
2 Cable tie A 006 997 35 90

 


Chronology :

The C-Class (206 platform) was introduced in the United States on May 6, 2022. Mercedes-Benz received warranty claims potentially related to water ingress into the vehicles’ trunks and investigated those claims.

In the course of these investigations, it was determined that, in certain situations when the trunk lid is wet, opening the trunk lid could cause water to drip into the trunk. Further analyses were conducted to determine whether and how such water might come into contact with the SAM.

From May through July 2022, potential consequences of water entering the SAM were analyzed and complaint cases from the field were evaluated.

In July and August 2022, Mercedes-Benz conducted additional tests and analyses regarding factors potentially contributing to water ingress into the trunk. In parallel, the Company identified potentially affected vehicles in the field.

On September 2, 2022, MBAG determined that a potential safety risk could not be ruled out and decided to conduct a recall.

MBAG is currently aware of 42 warranty claims in the US market received from May 17, 2022 through August 23, 2022.

MBAG is not aware of any claims of crashes, injuries, or other third party damage as a result of this occurrence.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
MERCEDES-BENZ C300 2022

 


12 Associated Documents

Recall Acknowledgement

RCAK-22V678-3419.pdf 645.264KB

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Defect Notice 573 Report

RCLRPT-22V678-5275.PDF 244.186KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V678-7224.pdf 169.665KB

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Recall 573 Report – November 7, 2022

RCLRPT-22V678-3469.PDF 215.708KB

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ISSUED Interim Owner Notification Letter(Part 577)

RIONL-22V678-4619.pdf 225.755KB

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Remedy Instructions and TSB

RCRIT-22V678-6170.pdf 373.332KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V678-9431.pdf 753.435KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V678-2721.pdf 278.5KB

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Recall 573 Report – December 5, 2022

RCLRPT-22V678-2130.PDF 215.74KB

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Recall Quarterly Report #1, 2022-4

RCLQRT-22V678-1954.PDF 211.146KB

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Recall Quarterly Report #2, 2023-1

RCLQRT-22V678-9583.PDF 211.25KB

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Recall Quarterly Report #3, 2023-2

RCLQRT-22V678-7984.PDF 211.339KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V678&docType=RCL

 


 

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