Check Exhaust System Hardware – 2012-2016 Mercedes-Benz GLK-Class, E-Class, ML-Class, GLE-Class, GL-Class

2016 Mercedes-Benz GLK-Class

This is to notify you of an Emission Service Campaign launch to check and replace (if necessary), the exhaust system hardware on 70 Model Year (“MY”) 2012-2016 GLK-Class, E-Class, ML-Class, GLE-Class and GL-Class (204, 212 and 166 platforms) vehicles. The vehicles will be visible and flagged in VMI as “OPEN” on August 26, 2022.   … Read more

Update Powertrain Control Unit Software – 2015-2018 Mercedes-Benz C-Class & GLC-Class

2018 Mercedes-Benz C-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Update Powertrain Control Unit Software MY15-18 C-Class and GLC-Class (205 and 253 platform) DATE:  March 11, 2022   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION     Please … Read more

Defective Memory Chip May Freeze Rearview Image – 2015-2018 Mercedes-Benz Metris

2018 Mercedes-Benz Metris

February 22, 2022 NHTSA CAMPAIGN NUMBER: 22V099000 Defective Memory Chip May Freeze Rearview Image A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.   NHTSA Campaign Number: 22V099 Manufacturer Daimler Vans USA, LLC Components BACK OVER PREVENTION Potential Number of Units Affected 17,093   Summary Daimler … Read more

2015-2020 Mercedes-Benz C-Class, GLC-Class, & S-Class Update SCN Coding in the Automatic Air Condition Control Unit

2020 Mercedes-Benz S-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Update SCN coding in the Automatic Air Condition Control Unit MY15-20 205, 222, and 253 (C-Class, GLC-Class, and S-Class) DATE:  December 3, 2021   IMPORTANT NEW SERVICE … Read more

2015-2017 Mercedes-Benz GLE-Class & S-Class Update Power Electronics Control Unit Software

2017 Mercedes-Benz GLE-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE:   Service Campaign 2021060017 Launch Notification Update Power Electronics Control Unit Software MY15-17 166 and 222 (GLE-Class and S-Class) Date: August 13, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION   Please … Read more