Check Left Front Door for Damage – 2021 Mercedes-Benz C-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers	FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Service Campaign 2021060018 Launch Notification Check Left Front Door for Damage MY21 205 (C-Class)	Date: July 23, 2021

 

IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION

 

Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 

Sincerely,

Gregory Gunther

Department Manager, Vehicle Compliance & Analysis

A Daimler AG Company

 

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Campaign No. :	Campaign Desc. :		Check Left Front Door for Damage
2021060018	21P7290201
This is to notify you of a Service Campaign launch to check the left front door for damage on 82 Model Year (“MY”) 2021 205 (CClass) vehicles. Affected VINs will be flagged in VMI as “OPEN” on July 23, 2021.
Background
Issue		Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2021 C-Class (205 platform) vehicles, the front driver-side door does not correspond with current vehicle specifications and a crack may be present.
What We’re Doing		Mercedes-Benz USA will conduct a Service Campaign. An authorized Mercedes-Benz dealer will check the left front door for damage and repair, if necessary.
Parts		Parts are available and can be ordered as necessary. The expected replacement rate is ~4%.
Vehicle Model Year(s)		2021
Vehicle Model		C-Class
Vehicle Populations
Total Campaign Population		82
Next Steps/Notes
AOMS/SOMS		AOMs – This Service Campaign may generate questions from your dealers.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 

A Daimler AG Company

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Campaign No. 2021060018, July 2021

 

TO:	ALL MERCEDES-BENZ CENTERS
SUBJECT:	Model C-Class vehicles (205 platform) Model year 2021 Check Left Front Door for Damage

 

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2021 C-Class (205 platform) vehicles, the front driver-side door does not correspond with current vehicle specifications and a crack may be present. An authorized Mercedes-Benz dealer will check the left front door for damage and repair, if necessary.

 

Prior to performing this Campaign:

• VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.
• Please review the entire Campaign bulletin and follow the repair procedure exactly as described.

 

Approximately 82 vehicles are affected.

 

Order No. P-SC-2021060018

This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.

 

 

Check left front door for damage, rework if necessary

Model 205

 

Check/test procedure

 

1. Open left front door and remove exit lamp (A), (Figure 1), with a plastic wedge.

 

2. Check through the opening of the exit lamp at the door lining, (Figure 2), whether the inner part of the door has a crack (B) in the area of the window lifter threaded connection.

a. Crack present (Figure 3): Perform work procedure.

b. Crack (Figure 3) not present: End measure.

 

Work procedure

 

1. Remove door lining.

For basic data, see AR72.10-P-1000LW.

 

2. Drill off crack ends using a Ø3 mm drill bit and deburr with a countersink.

Only drill through front panel. Do not drill through the reinforcement of the window lifter mount located behind this.

 

3. Ensure corrosion protection in area of drill holes and crack using a primer stick.

For this purpose, apply primer stick and seam seal in area of drill holes and crack.

Observe flash-off time of manufacturer’s specifications.

 

4. Paint affected location with a touch-up paint pen.

 

5. Assemble in reverse order.

 

Primary Parts Information

Qty.	Part Name	Part Number
As required	Primer stick	A 000 986 27 50
As required	Seam seal	A 000 989 46 06
As required	Touch-up paint pen	A 000 986 21 50 09 ****
As required	Parts kit touch-up paint pen	A 000 986 23 50 09 ****

 

**** The 4-digit color code must be determined via Xentry in accordance with the VIN

Small parts such as screws/bolts, lock nuts, sealing rings, cable ties, fluids, sealant etc. are not listed in the parts list. The required small parts are taken into account in the budgeting.

 

 Note:

• The following allowable labor operation should be used when submitting a warranty claim for this repair:

 

Warranty Information

Operation:
(02-0548) Check left front door for damage
(02-0549) Rework left front door (after check)

Damage Code	Operation Number	Labor Time (hrs.)
72 902 01	02-0548	0.1 h
	02-0549	ZM

 

Note

Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document.

 

P-SC-2021060018

 

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Check Left Front Door for Damage
Model C-Class (205 platform)
Model Year 2021

https://www.startekinfo.com/service/download-document/outside/225542/

https://static.oemdtc.com/Recall/P-SC-2021060018.pdf

 

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Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API

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