Recalls

Update On-board Electrical System Battery Control Unit Software – 2019-2020 Mercedes-Benz CLS-Class, E-Class, & GLE-Class

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2020 Mercedes-Benz CLS-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2020110017 Launch Notification Update On-Board Electrical System Battery Control Unit Software MY19-20 167, 213, 238, 257 (CLS-Class, E-Class, and GLE-Class) Date: December 11, 2020   IMPORTANT NEW SERVICE CAMPAIGN … Read more

20P2197318 – Retrofit Information Labels – 2019 Mercedes-Benz A-Class

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2019 Mercedes-Benz A-Class

December 4, 2020 NHTSA CAMPAIGN NUMBER: 20V753000 Tire Information Missing/FMVSS 110 If the tires are inflated to an incorrect tire pressure, the tires may be overloaded, and increase the risk of a crash.   NHTSA Campaign Number: 20V753 Manufacturer Mercedes-Benz USA, LLC Components TIRES, EQUIPMENT Potential Number of Units Affected 26   Summary Mercedes-Benz USA, LLC (MBUSA) is recalling certain … Read more

Check Fuel Tank Filler Hose – 2019-2020 Mercedes-Benz G-Class

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2020 Mercedes-Benz G-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2020100001 Launch Notification Check Fuel Tank Filler Hose (G-Class) DATE: December, 04 2020   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION     Please note that all customer inquiries should … Read more

VS2BREMPOS – Brake Hose/Brake Line Connection may Leak – 2019-2020 Mercedes-Benz Metris

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2020 Mercedes-Benz Metris

November 24, 2020 NHTSA CAMPAIGN NUMBER: 20V729000 Brake Hose/Brake Line Connection may Leak The connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.   NHTSA Campaign Number: 20V729 Manufacturer Daimler Vans USA, LLC Components SERVICE BRAKES, HYDRAULIC Potential Number of … Read more

Update Engine Control Software – 2015-2018 Mercedes-Benz C-Class/GT-Class/G-Class

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Mercedes-Benz

This is to notify you of an Emission Recall Campaign LAUNCH notification concerning the engine control software on 4,728 Model Year (“MY”) 2015-2018 C/GT/G-Class vehicles (205/190/463 platforms). A customer notification letter will be mailed to customers advising of this emissions recall, which may generate questions. Affected VINs will be flagged in VMI as “OPEN” on … Read more