Update Hermes Communication Module Software – 2019-2021 Mercedes-Benz Sprinter & Metris

Mercedes-Benz

2022100006 2022100007 Update Hermes Communication Module Software This is to notify you of a Recall Campaign Launch notification to update the Hermes Communication Module Software on approximately 17,165 MY19-21 Mercedes-Benz Sprinter vans and 80 MY20-21 Mercedes-Benz Metris vans. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.  All … Read more

Vehicle Identification Number (VIN) Coding – 2022 Mercedes-Benz Metris Vans

2022 Mercedes-Benz Metris

Vehicle Identification Number (VIN) Coding Summary For Model Year 2022 Mercedes-Benz Metris Vans   Manufacturer Mercedes-Benz AG, Stuttgart/Germany   VIN Position Content 1-3 World Manufacturer Identification (WMI) 4-5 Model Type, Engine Type, Brake System, Model 6 Wheelbase, Body Length, Body or Chassis Type 7 GVWR Class, Chassis Configuration 8 Restraint devices and their location 9 … Read more

Inspect Clamps on Heating Circuit Hose Lines – 2021 Mercedes-Benz Metris

2021 Mercedes-Benz Metris

2022090008 Inspect Clamps on Heating Circuit Hose Lines This is to notify you of the upcoming Service Campaign to inspect the clamps on the heating  circuit hose lines on approximately 6  MY 2021 Mercedes-Benz Metris vans. All affected VINs will be flagged as “OPEN” in VMI.   Issue MBAG has found that incorrect clamps may … Read more

Retrofit PTC Heater – 2022 Mercedes-Benz Metris

2022 Mercedes-Benz Metris

This is to notify you of the upcoming Service Campaign to Retrofit the PTC Heater on approximately 277 MY22 Mercedes-Benz Metris vans. All affected VINs will be flagged as “OPEN” in VMI.   Issue Due to global supply constraints the PTC Heater was not installed at the time of manufacturing on certain Mercedes-Benz Metris vehicles. … Read more

Provide Supplementary Operator’s Manual – 2020-2022 Mercedes-Benz Metris

2022 Mercedes-Benz Metris

This is to notify you of the upcoming Service Campaign to provide a supplementary operator’s manual on approximately 14,967 MY20-22 Mercedes-Benz Metris vans. All affected VINs will be flagged as “OPEN” in VMI.   Issue Mercedes-Benz AG, the manufacturer of Metris vehicles, determined that on certain vehicles the information identifying the location of the installed … Read more