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December 21, 2023 NHTSA CAMPAIGN NUMBER: 23V881000
Fuel Pump Shutdown May Cause Loss of Drive Power
A loss of drive power can increase the risk of a crash.
NHTSA Campaign Number: 23V881
Manufacturer Daimler Vans USA, LLC
Components FUEL SYSTEM, GASOLINE
Potential Number of Units Affected 13,726
Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is 23P4790205. This recall is an expansion of NHTSA recall number 23V-444.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check for Daimler Vans Recalls
DATE: January, 2024
2023120011
Replace Fuel Delivery Module SUPPLEMENT (23V444)
This is to notify you of an Pending Recall Campaign to replace fuel delivery module on approximately 13,726 Metris vehicles ranging from MY 2022-2023. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. All affected VINs will be flagged as “PENDING” in VMI and cannot be sold.
Issue
Mercedes-Benz AG has determined that on certain Metris (447 platform) vehicles, the fuel pump impeller might not meet specifications in regards to material characteristics. As a consequence, the impeller might deform. It might therefore come into contact with the fuel pump housing, leading to a mechanical resistance. In some instances, this could lead to a shutdown of the fuel pump. As a result, the vehicle could lose propulsion, and increase the risk of a crash or injury.
What We’re Doing
MBUSA is conducting a voluntary recall. A Mercedes-Benz dealer will replace the fuel delivery module on the affected vehicles.
Parts
The part are not yet available.
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.
Additionally, given this notice, it is a violation of Federal Law for rental companies to rent new vehicles covered by this notification until the vehicle has been repaired.
Customer Notification Timeline
An owner notification letter will be mailed in February, 2024
In the beginning of June 2022, MBAG launched initial investigations based on individual field reports from outside the US alleging inconsistent power delivery. MBAG hypothesized that, the function of the fuel pump might have been impaired without having any initial indications in regards to common influencing factors on the field cases in this relation. In July 2022, MBAG began retrieving fuel pumps from affected vehicles in the field and analyzing them in coordination with the supplier. Over the next several months, MBAG conducted analyses of the material together with the supplier, as well as the production processes at the supplier and its sub-suppliers. Through the end of the year, MBAG conducted numerous and varied tests in coordination with its tier one supplier, including fuel swelling behavior, structural damage and notched impact resistance tests. In December 2022, these intensive analyses and tests identified an irregularity in individual raw material batches used for the suspect fuel pump impellers, sourced from a sub-supplier. Based on that determination, in January 2023, MBAG’s supplier of the suspect fuel pump started investigations to identify the potentially affected vehicle population by tracking the material flow within the multi-supplier chain from the raw material sub-supplier up to the fuel pump manufacturer. At the same time, the fuel pump supplier implemented several changes in its production process, including a replacement of the raw material supplier, changing the injection molding process at the injection molding supplier and implementing more quality controls within the supplier chain. Through May 2023, MBAG and its fuel pump supplier conducted further testing and analyses to identify potential influencing factors and determine potential consequences of material and process anomalies at different steps of the production process. In May 2023, MBAG’s fuel pump supplier determined the scope of potentially affected fuel pumps, which was then used to identify the potentially affected vehicle population.
On June 16, 2023, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall.
MBAG is currently aware of 2,031 warranty claims/field reports/service reports received from 30.08.2021 to 23.05.2023 in the USA. MBAG is not aware of any claims of injury, crashes or death worldwide due to this malfunction.
In July 2023, during the course of its worldwide product monitoring, MBAG identified additional field reports alleging inconsistent power delivery. MBAG’s initial review of these field reports determined that some of the vehicles involved in these reports were outside the recall population determined earlier in May 2023.
Based on a detailed analysis of field data, MBAG hypothesized that the occurrences described in these new field reports might be related to a supplier error similar to that identified in recall NHTSA #23V444. During October and November 2023, MBAG and its supplier conducted additional investigations to identify a potential root cause for the reported incidents, including retrieving damaged parts from vehicles for examination and analysis.
Based on these analyses, MBAG determined that additional batches of raw material used by its fuel pump supplier may also have deviated from specifications, and thus resulted in similar consequences as described before. As a result, the number of potentially affected vehicles is larger than the population initially identified by MBAG’s fuel pump supplier. On December 8, 2023, MBAG determined that a potential safety risk for the identified additional vehicles cannot be ruled out. Therefore, the company decided to expand the vehicle population for this recall to include additional vehicles whose fuel pump impellers were manufactured using batches of raw materials that were identified as containing this defect.
MBAG is aware of 1,901 related warranty claims or field reports received between May 14, 2022 to November 15, 2023. These claims and reports are in addition to the 2,031 claims and reports that MBAG received between August 30, 2021 and May 5, 2023 (identified in the Report submitted by MBAG on June 26,
2023). MBAG is not aware of any claims or reports of injury, fatality, or property damage worldwide related to this defect.
Loss of Drive Power from Fuel Pump Shutdown – 2021-2022 Mercedes-Benz Metris & Sprinter
Loss of Drive Power from Fuel Pump Shutdown – 2021-2022 Mercedes-Benz Metris & Sprinter
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| MERCEDES-BENZ | METRIS | 2022-2023 |
5 Associated Documents
Defect Notice 573 Report
RCLRPT-23V881-7553.PDF 213.861KB
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Recall Acknowledgement
RCAK-23V881-5356.pdf 645.563KB
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Chronology Report
RMISC-23V881-2433.pdf 66.892KB
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Amended Chronology Report
RMISC-23V881-7343.pdf 49.201KB
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Manufacturer Notices(to Dealers,etc)
RCMN-23V881-3457.pdf 284.033KB
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Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V881&docType=RCL
- 【High-quality construction】: Fuel pump assembly is made with premium materials that meet or exceed OEM standards for durability and reliability.
- 【Improve fuel efficiency】: Fuel pumps can ensure proper fuel flow and pressure, thereby improving fuel efficiency, reducing fuel consumption and emissions.
- 【Enhance performance】: High-quality fuel pumps can improve your vehicle's performance, enhancing acceleration, reducing hesitation, vibration and noises, etc.
- 【Easy installation】: Easy to install, suitable for various models. OEM: VANBOL0035 B5029M E8530M 2114702994 EH530M FG0979 SP5029M P76500M P3227 67972 F4541A. Right side with O Ring. Gas Sedan Wagon Base 4Matic
- 【Excellent Customer Service】: 1 Year Warranty. Vanbol offer premium after-sales support and customer service to ensure a worry-free shopping and use experience.
- 【High Quality】A ABIGAIL fuel pump assembly improves the efficiency and stability of fuel delivery. Precisely built and tested to the same rigorous quality as OE fuel pumps.
- 【Interchange Part No.】Replaces # E8475M P76499M FG1016 SP5056M 1520996 67974 2034702294 2034702394 A2034702394。
- 【Application】Compatible with Mercedes-Benz C230 C240 C280 C320 2001 2002 2003 2004 2005 2006 2007 V6 3.0L 3.2L.
- 【Package】Includes the Module, Sending Unit and all necessary components - all built according to the highest standards of quality and precise specifications.
- 【Service】100% satisfaction guarantee, If you have any issues with the fuel pump assembly simply contact customer service for trouble shooting , replacement, or refund. Our aim is to make you satisfy the parts and the service we provide for you.
- [Vehicle Fitment]: Compatible with Mercedes-Benz W163 Series ML 320 1998-2003 V6 3.2L, ML 350 2003-2005 V6 3.7L, ML 430 1999-2001 V8 4.3L, ML 500 2002-2005 V8 5.0L, ML 55 AMG 2000-2003 V8 5.5L
- [Reference Number]: E8389M, FG1228, SP5051M, 1634703594, 1634702394
- [Package Contents]: 1 x Fuel Pump Assembly, Packaging Type: Box
- [Related Parts]: ① Fuel Pump; ② Fuel Sending Unit; ③ 2 x Seal Rings; ④ Strainer
- [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted Fuel Pump Assembly. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
- [Vehicle Fitment-1]: Compatible with Mercedes-Benz GL450 2007-2012 V8 4.7L, GL550 2008-2012 V8 5.5L--X164 Series, Right Side
- [Vehicle Fitment-2]: Compatible with Mercedes-Benz ML350 2006-2011 V6 3.5L, ML350 2010-2011 V6 5.5L, ML500 2006-2007 V8 5.0L, ML550 2008-2011 V8 5.5L--W164 Series, Right Side
- [Reference Number]: 1644700194, 1644701994, 1644702194, E8924M, FG1163, P77051M, SP5120M
- [Related Parts]: ① Fuel Pump; ② Fuel Sending Unit; ③ Strainer; ④ Package Contents: 1 x Fuel Pump Assembly, Packaging Type: Box
- [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted Fuel Pump Assembly. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
- [Vehicle Fitment-1]: Compatible with Mercedes Benz W202 Series C230 1997-2000, C280 1995-2000, C36 AMG 1995
- [Vehicle Fitment-2]: Compatible with Mercedes Benz A208 C208 Series CLK320 1998-2003, CLK430 2000-2001
- [Reference Number]: 0004704994, 0004705494, 0004706394, 722020500
- [Related Parts]: ① Fuel Pump; ② Voltage: 12V; ③ Package Contents: 1 x Fuel Pump Assembly, Packaging Type: Box
- [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted Fuel Pump Assembly. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
- [Vehicle Fitment]: Compatible with Mercedes-Benz W203 Series C230 2003-2005 L4 1.8L, C230 2002 L4 2.3L(From Chassis No. A252580), C230 2006 V6 2.5L, C240 2002 V6 2.6L(From Chassis No. A252579, R042894, F182330, E002499), C240 2003-2005 V6 2.6L, C280 2006-2007 V6 3.0L, C320 2002 V6 3.2L(From Chassis No. A252580, F182331, R043191), C320 2001 V6 3.2L, C320 2003-2005 V6 3.2L, C209 Series CLK320 2003-2005 V6 3.2L
- [Reference Number]: 2034702394, E8475M
- [Package Contents]: 1 x Fuel Pump Assembly, Packaging Type: Box
- [Related Parts]: ① Fuel Pump; ② Fuel Sending Unit; ③ Strainer
- [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted Fuel Pump Assembly. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
- 🚕 [VEHICLE FITMENT] --- Fuel pump assembly fit for Mercedes-Benz for ML350 3.7L 2003-2005 | for Mercedes-Benz for ML500 5.0L 2002-2005 | for Mercedes-Benz for ML55 AMG 5.4L 2002-2003 | for Mercedes-Benz for ML430 4.3L 1999-2001 | for Mercedes-Benz for ML55 AMG 5.5L 2000-2003 | for Mercedes-Benz for ML320 3.2L 1998-2003
- ⭐[PRECISION MANUFACTURING] --- Replace OEM part numbers: E8389M; Fuel pump adopts vibration reduction and noise reduction technology to provide car owners with a quieter and smoother driving experience; Fuel pump module assembly is based on durable materials and precise structure, so that the quality of each component is guaranteed
- 🏆 [EFFICIENT & STABLE FUEL SUPPLY] --- Fuel pump sending unit assembly ensures that the fuel supply matches the engine demand through a precise flow control mechanism, providing efficient and stable fuel supply, which can improve combustion efficiency, reduce fuel waste and increase engine performance
- 📀 [PRECISE PRESSURE REGULATION] --- Electric fuel pump assembly is designed with a precise pressure regulation mechanism to ensure that the fuel flows to the engine at an appropriate pressure; Please Attention: Fuel pump does not come with a pressure sensor, the original black pressure sensor on top of the assembly must be reused for installation
- 🏡 [GDSMOTU OFFER NICE SERVICE] --- Before purchase electric fuel pump module assembly, please enter Vehicle Type + Year + Make + Model + Trim + Body Style + Engine on top compatibility. We will offer 30-day refund, 12-month free replacement parts service
- 【High Quality】A ABIGAIL fuel pump assembly improves the efficiency and stability of fuel delivery. Precisely built and tested to the same rigorous quality as OE fuel pumps.
- 【Interchange Part No.】Replaces # A2114704094, 2114704094, 1521019, 228242010006Z, 5472240, FT4010, 2114706094, 2114703194, 2094700494, 2094701394, A2094700494.
- 【Application】Compatible with Mercedes-Benz CLS500 2006 V8 5.0L W203 Series, E320 2003 V6 3.2L W211 Series (Engine:112.949), E320 2004-2005 V6 3.2L, E350 2006-2009 V6 3.5L, E500 2003-2006 V8 5.0L.
- 【Package】Includes the Module, Sending Unit and all necessary components - all built according to the highest standards of quality and precise specifications.
- 【Service】100% satisfaction guarantee, If you have any issues with the fuel pump assembly simply contact customer service for trouble shooting , replacement, or refund. Our aim is to make you satisfy the parts and the service we provide for you.
- [Vehicle Fitment]: Compatible with Infiniti QX30 2017-2019 L4 2.0L Gas; Compatible with Mercedes-Benz CLA250 2014-2019 L4 2.0L Flex/Gas, GLA250 2015-2020 L4 2.0L Flex/Gas
- [Reference Number]: 2700700501, 0261520238, 16630HG00E, 2700700801, 2700701600, HM10088, HM10094, HM10139
- [Specifications]: ① Connector Shape: Oval; ② Fuel Type: Gas/Flex; ③ Bolt Included: No; ④ Gasket Included: No; ⑤ Seal Included: Yes; ⑥ Inlet Fitting Thread Size: M16-1.0; ⑦ Terminal Quantity: 2; ⑧ Terminal Type: Blade
- [Attention]: Install and pre-tighten the bolts on both sides together so that the pump body plunger is adjusted perpendicular to the camshaft, and then tighten to secure.
- [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted High Pressure Fuel Pump. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
- 2004-2008 Chrysler Crossfire, 1999-2003 Mercedes-Benz CLK430, 2001-2002 Mercedes-Benz CLK55 AMG, 1998-2001 Mercedes-Benz CL500, 2001 Mercedes-Benz CL55 AMG, 1998-1999,2001 Mercedes-Benz CL600, 1999-2000 Mercedes-Benz C230, 1998-2000 Mercedes-Benz C
- 1998-2000 Mercedes-Benz C43 AMG, 1994-2003 Mercedes-Benz E320, 1995,1997 Mercedes-Benz E420, 1998-2002 Mercedes-Benz E430, 1999-2002 Mercedes-Benz E55 AMG, 2002-2008 Mercedes-Benz G500, 2003-2004 Mercedes-Benz G55 AMG
- 2009-2012 Mercedes-Benz G550, 1998-2004 Mercedes-Benz SLK230, 2002-2004 Mercedes-Benz SLK32 AMG, 2001-2004 Mercedes-Benz SLK320, 1995-1997 Mercedes-Benz SL320, 1994-2002 Mercedes-Benz SL500, 1995-2002 Mercedes-Benz SL600
- 1994-1999 Mercedes-Benz S320, 1994-1999 Mercedes-Benz S420, 2000-2001 Mercedes-Benz S430
- 1994-2001 Mercedes-Benz S500, 2001 Mercedes-Benz S55 AMG, 1994-1999,2001 Mercedes-Benz S600
Last update on 2024-06-28 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-881
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Daimler Vans USA, LLC DEC 21, 2023 NHTSA Recall No. : 23V-881 Manufacturer Recall No. : 23P4790205 Manufacturer Information :
Manufacturer Name : Daimler Vans USA, LLC Address : One Mercedes-Benz Drive
Sandy Springs GA 30328
Company phone : 8777628267
Population :
Number of potentially involved : 13,726 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2022-2023 Mercedes-Benz Metris Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : The recall population was determined through production records.
Production Dates : APR 01, 2022 – FEB 28, 2023
VIN Range 1 : Begin : NR End : NR
ntial Description of Defect :
Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vans, has determined that on certain Metris (447 platform) vehicles, the fuel pump impeller might not meet specifications in regards to material characteristics.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : As a consequence, the impeller might deform and then come into contact with the fuel pump housing, leading to a mechanical resistance. In some instances, this could lead to a shutdown of the fuel pump. As a result, the vehicle could lose propulsion which could increase the risk of a crash or injury.
Description of the Cause : Due to a deviation in the production process of a sub-supplier, certain fuel pump impellers might not meet the material requirements, and thus certain batches of fuel delivery modules might not meet the durability properties. Identification of Any Warning
that can Occur : Before the fuel pump is switched off, the driver may be made aware of a malfunction by a warning message in the instrument cluster and might notice the engine running rough.
Involved Components : Part 573 Safety Recall Report 23V-881 Page 2 Component Name 1 : Fuel Pump Component Description : Fuel Pumjp Component Part Number : A4474704001 Component Name 2 : O Ring Component Description : O Ring Component Part Number : A9074705500 Supplier Identification : Component Manufacturer
Name : Hyundam Industries Co. LTD Address : 29, Yeongni-gil Yeongin-myeon,
asan si chung cheong nam-do Foreign States
Country : Korea, Republic of Chronology :
See Attached Document Description of Remedy :
Description of Remedy Program : As a precautionary measure, an authorized Mercedes-Benz dealership will
replace the fuel delivery module on the affected vehicles.
Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : NR A change in the production procedure of our supplier ensures that this issue can no longer occur from March 1, 2023 onwards. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-881
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on
1/5/24. A copy of all communications will be provided when available.
Owners will be notified of the voluntary recall campaign before 2/16/24
Planned Dealer Notification Date : JAN 05, 2024 – JAN 05, 2024
Planned Owner Notification Date : FEB 16, 2024 – FEB 16, 2024
* NR – Not Reported
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TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers
FROM: Anthony Washington, Senior Manager, Regulations and Certifications
Re: Initial Recall Campaign Notification Model – Metris Model Years 2022-2023 Replace Fuel Delivery Module (supplement)
DATE: January, 2024
IMPORTANT RECALL CAMPAIGN INFORMATION Please see the attached documents related to the campaign listed above. Please note that you cannot remedy ANY vehicles under PD2GKRAPUM until the launch of the campaign is announced. The vehicles affected by PD2GKRAPUM campaign are not flagged with the VS2KRAPUMP. Therefore,You cannot order parts or submit claim vehicles flagged with PD2KRAPUM under VS2KRAPUMP at this time
Campaign No. :
Campaign Desc. : Replace Fuel Delivery Module SUPPLEMENT (23V444)
2023120011
PD2GKRAPUM This is to notify you of an Pending Recall Campaign to replace fuel delivery module on approximately 13,726 Metris vehiclesranging from MY 2022-2023. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. All affected VINs will be flagged as “PENDING” in VMI and cannot be sold.
Background
Issue
Mercedes-Benz AG has determined that on certain Metris (447 platform) vehicles, the fuel pump impeller might not meet specifications in regards to material characteristics. As a consequence, the impeller might deform. It might therefore come into contact with the fuel pump housing, leading to a mechanical resistance. In some instances, this could lead to a shutdown of the fuel pump. As a result, the vehicle could lose propulsion, and increase the risk of a crash or injury.
What We’re Doing
MBUSA is conducting a voluntary recall. A Mercedes-Benz dealer will replace the fuel delivery module on the affected vehicles. Parts The part are not yet available.
Vehicles Affected
Vehicle Model Year(s)
2022-2023
Vehicle Model
Metris
Vehicle Populations
Population
13,726
Dealer Inventory 95
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. Additionally, given this notice, it is a violation of Federal Law for rental companies to rent new vehicles covered by this notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline
An owner notification letter will be mailed in February, 2024
AOMS/SOMS
AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners
This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
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