Fuel Pump Shutdown May Cause Loss of Drive Power – 2022-2023 Mercedes-Benz Metris

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-881
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Daimler Vans USA, LLC DEC 21, 2023 NHTSA Recall No. : 23V-881 Manufacturer Recall No. : 23P4790205 Manufacturer Information :
Manufacturer Name : Daimler Vans USA, LLC Address : One Mercedes-Benz Drive
Sandy Springs GA 30328
Company phone : 8777628267
Population :
Number of potentially involved : 13,726 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2022-2023 Mercedes-Benz Metris Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : The recall population was determined through production records.
Production Dates : APR 01, 2022 – FEB 28, 2023
VIN Range 1 : Begin : NR End : NR
ntial Description of Defect :
Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vans, has determined that on certain Metris (447 platform) vehicles, the fuel pump impeller might not meet specifications in regards to material characteristics.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : As a consequence, the impeller might deform and then come into contact with the fuel pump housing, leading to a mechanical resistance. In some instances, this could lead to a shutdown of the fuel pump. As a result, the vehicle could lose propulsion which could increase the risk of a crash or injury.
Description of the Cause : Due to a deviation in the production process of a sub-supplier, certain fuel pump impellers might not meet the material requirements, and thus certain batches of fuel delivery modules might not meet the durability properties. Identification of Any Warning
that can Occur : Before the fuel pump is switched off, the driver may be made aware of a malfunction by a warning message in the instrument cluster and might notice the engine running rough.
Involved Components : Part 573 Safety Recall Report 23V-881 Page 2 Component Name 1 : Fuel Pump Component Description : Fuel Pumjp Component Part Number : A4474704001 Component Name 2 : O Ring Component Description : O Ring Component Part Number : A9074705500 Supplier Identification : Component Manufacturer
Name : Hyundam Industries Co. LTD Address : 29, Yeongni-gil Yeongin-myeon,
asan si chung cheong nam-do Foreign States
Country : Korea, Republic of Chronology :
See Attached Document Description of Remedy :
Description of Remedy Program : As a precautionary measure, an authorized Mercedes-Benz dealership will
replace the fuel delivery module on the affected vehicles.
Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : NR A change in the production procedure of our supplier ensures that this issue can no longer occur from March 1, 2023 onwards. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-881
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on
1/5/24. A copy of all communications will be provided when available.
Owners will be notified of the voluntary recall campaign before 2/16/24
Planned Dealer Notification Date : JAN 05, 2024 – JAN 05, 2024
Planned Owner Notification Date : FEB 16, 2024 – FEB 16, 2024
* NR – Not Reported

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TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers
FROM: Anthony Washington, Senior Manager, Regulations and Certifications
Re: Initial Recall Campaign Notification Model – Metris Model Years 2022-2023 Replace Fuel Delivery Module (supplement)
DATE: January, 2024
IMPORTANT RECALL CAMPAIGN INFORMATION Please see the attached documents related to the campaign listed above. Please note that you cannot remedy ANY vehicles under PD2GKRAPUM until the launch of the campaign is announced. The vehicles affected by PD2GKRAPUM campaign are not flagged with the VS2KRAPUMP. Therefore,You cannot order parts or submit claim vehicles flagged with PD2KRAPUM under VS2KRAPUMP at this time
Campaign No. :
Campaign Desc. : Replace Fuel Delivery Module SUPPLEMENT (23V444)
2023120011
PD2GKRAPUM This is to notify you of an Pending Recall Campaign to replace fuel delivery module on approximately 13,726 Metris vehiclesranging from MY 2022-2023. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. All affected VINs will be flagged as “PENDING” in VMI and cannot be sold.
Background
Issue
Mercedes-Benz AG has determined that on certain Metris (447 platform) vehicles, the fuel pump impeller might not meet specifications in regards to material characteristics. As a consequence, the impeller might deform. It might therefore come into contact with the fuel pump housing, leading to a mechanical resistance. In some instances, this could lead to a shutdown of the fuel pump. As a result, the vehicle could lose propulsion, and increase the risk of a crash or injury.
What We’re Doing
MBUSA is conducting a voluntary recall. A Mercedes-Benz dealer will replace the fuel delivery module on the affected vehicles. Parts The part are not yet available.
Vehicles Affected
Vehicle Model Year(s)
2022-2023
Vehicle Model
Metris
Vehicle Populations
Population
13,726
Dealer Inventory 95
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. Additionally, given this notice, it is a violation of Federal Law for rental companies to rent new vehicles covered by this notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline
An owner notification letter will be mailed in February, 2024
AOMS/SOMS
AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners
This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.

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