20P2197318 – Retrofit Information Labels – 2019 Mercedes-Benz A-Class

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December 4, 2020 NHTSA CAMPAIGN NUMBER: 20V753000

Tire Information Missing/FMVSS 110

If the tires are inflated to an incorrect tire pressure, the tires may be overloaded, and increase the risk of a crash.

 

NHTSA Campaign Number: 20V753

Manufacturer Mercedes-Benz USA, LLC

Components TIRES, EQUIPMENT

Potential Number of Units Affected 26

 

Summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 A220 vehicles. Certain labels containing important information such as tire pressure may not have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, “Tire Selection and Rims.”

 

Remedy

MBUSA will notify owners, and dealers will inspect the vehicle for the labels and apply them, as necessary, free of charge. The recall began March 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2021020019.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Mercedes-Benz has a Recall

 


TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Initial Notification
Retrofit Information Labels
MY2019 177 (A-Class)
Date: December 11, 2020

 

IMPORTANT RECALL CAMPAIGN UPDATE

Please see the attached documents related to the campaign listed above.

 

Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 

Sincerely,

Gregory Gunther

Department Manager, Vehicle Compliance & Analysis

 

A Mercedes-Benz AG Company

 


Campaign No. : NHTSA ID Campaign Desc. : Retrofit Information Labels
TBD 20V753 20P2197318
This is to notify you of a new Recall Campaign to retrofit information labels on 26 Model Year MY2019 177 (A-Class) vehicles.  The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on December 11, 2020.
Background
Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2019 A-Class vehicles (177 platform), certain required information labels may not have been installed. If the vehicle does not have the all labels installed, the vehicle may not fulfill certain requirements as specified in FMVSS110 § 4.3 (c), 49 CFR 567.4, and 49 CFR 571.11.  If the vehicle is missing the tire pressure label on the b-pillar or on the fuel filler flap as required by FMVS110 § 4.3 (c), information relating to vehicle loading and maximum tire inflation pressure would not be readily available to the driver. If the driver were to inflate the tires to an incorrect tire pressure, the tires could become overloaded, potentially increasing the risk of a crash.
What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the affected vehicles for the appropriate tire pressure labels and retrofit it, if necessary.
Parts Parts are required for repair. However, the current remedy is not available at this time. An additional notification will be sent once the remedy is available.
Vehicles Affected
Vehicle Model Year(s) 2019
Vehicle Model A-Class
Vehicle Populations
Total Recall Population 26
Total Vehicles in Dealer Inventory 0
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY19 A-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired.  Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry. Once the repair is complete, the vehicle may be sold or leased. 

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.   As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s) 

Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY19 A-Class vehicles covered by this notification until the vehicle has been repaired.

Next Steps/Notes
Customer Notification Timeline Customer letters will be mailed approximately one week after the remedy becomes available.
AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 

A Mercedes-Benz AG Company

 


 

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Launch Notification
Retrofit Information Labels
MY2019 177 (A-Class)
Date: March 20, 2021

 

IMPORTANT RECALL CAMPAIGN UPDATE

 

Please see the attached documents related to the campaign listed above.

 

 

Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 

Sincerely,

Gregory Gunther

Department Manager, Vehicle Compliance & Analysis

A Mercedes-Benz AG Company

 


Campaign No. : NHTSA ID Campaign Desc. : Retrofit Information Labels
2021020019 20V753 20P5891704
This is to notify you of a Recall Campaign launch to retrofit information labels on 26 Model Year (“MY”) 2019 177 (A-Class) vehicles. The recall campaign will be visible on the www.safercar.gov  website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on March 20, 2021.

Background

Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2019 A-Class vehicles (177 platform), certain required information labels may not have been installed. If the vehicle does not have the all labels installed, the vehicle may not fulfill certain requirements as specified in FMVSS110 § 4.3 (c), 49 CFR 567.4, and 49 CFR 571.11.  If the vehicle is missing the tire pressure label on the b-pillar or on the fuel filler flap as required by FMVS110 § 4.3 (c), information relating to vehicle loading and maximum tire inflation pressure would not be readily available to the driver. If the driver were to inflate the tires to an incorrect tire pressure, the tires could become overloaded, potentially increasing the risk of a crash.
What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the affected vehicles for the appropriate tire pressure labels and retrofit it, if necessary.
Parts Parts are available and can be ordered as necessary.

Vehicles Affected

Vehicle Model Year(s) 2019
Vehicle Model A-Class

Vehicle Populations

Total Recall Population 26
Total Vehicles in Dealer Inventory 0
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY19 A-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired.  Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry. Once the repair is complete, the vehicle may be sold or leased. 

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.   As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s) 

Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY19 A-Class vehicles covered by this notification until the vehicle has been repaired.

Next Steps/Notes

Customer Notification Timeline Customer letters will be mailed approximately one week after the remedy becomes available on March 26, 2021.
AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 

A Mercedes-Benz AG Company

 


 

Campaign No. 2021020019, March 2021

 

TO: ALL MERCEDES-BENZ CENTERS
SUBJECT: Model A-Class vehicles (177 platform)
Model Year 2019
Check identification plate and various information labels

 

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2019 A-Class vehicles (177 platform), certain required information labels may not have been installed. If the vehicle does not have the all labels installed, the vehicle may not fulfill certain requirements as specified in FMVSS110 § 4.3 (c), 49 CFR 567.4, and 49 CFR 571.11. If the vehicle is missing the tire pressure label on the b-pillar or on the fuel filler flap as required by FMVS110 § 4.3 (c), information relating to vehicle loading and maximum tire inflation pressure would not be readily available to the driver. If the driver were to inflate the tires to an incorrect tire pressure, the tires could become overloaded, potentially increasing the risk of a crash. An authorized Mercedes-Benz dealer will check the affected vehicles for the appropriate tire pressure labels and retrofit it, if necessary.

 

Prior to performing this Recall Campaign:

  • VMI must always be checked before performing campaigns to verify that the campaign is required on a specific Always check for any other open campaigns, and perform accordingly.
  • Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.

 

Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.

 

Approximately 27 vehicles are involved.

 

Order No. P-RC-2021020019

This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.

 


 

Check / Work procedure

 

  1. Check on the cross-member below the windshield on the left-hand side (Figure 2)(8.1) for the VIN identification plate (Figure 1) If type plate is missing apply new type plate in the location shown in (Figure 2)(8.1).

Retrofit Information Labels

Figure 1

 

Retrofit Information Labels

Figure 2

 

To attach identification plate. Insert identification label using a cable tie between the windshield and instrument panel and attach using aid on the cross-member (figures 3–6).

Retrofit Information Labels

Figure 3 &  Figure 4

 

Retrofit Information Labels

Figure 5   &  Figure 6

 

  1. Check on the driver side B-pillar (Figure 7) for the VIN identification information label (Figure 7)(A) and the tire and load information label (Figure 7)(B) If a label is missing apply new label in the location shown in (Figure 7).

Retrofit Information Labels

Figure 7

 

  1. Check on the front underside of the hood (Figure 8)(3.1) for the equipment information label in the engine compartment (Figure 9) If the label is missing apply new label in the location shown in (Figure 8)(3.1).

 

  1. Check on the front underside of the hood (Figure 8)(3.2) for the air conditioning system label (R-134a) (Figure 10) If the label is missing apply new label in the location shown in (Figure 8)(3.2).

 

  1. Check on the front underside of the hood (Figure 8)(3.4) for the USA emission control information label (Figure 11) If the label is missing apply new label in the location shown in (Figure 8)(3.4).

 

  1. Check on the front underside of the hood (Figure 8)(3.5) for the 4MATIC information label (Figure 12) If the label is missing apply new label in the location shown in (Figure 8)(3.5).

Retrofit Information Labels

Figure 8

 

Retrofit Information Labels

Figure 9

 

Retrofit Information Labels

Figure 10

 

Retrofit Information Labels

Figure 11

 

Retrofit Information Labels

Figure 12

 

  1. Check under the hood in the front of the engine compartment (Figure 13) for the radiator fan run-on information labels (Figure 14). If a label is missing apply new label in the location shown in (Figure 13).

Retrofit Information Labels

Figure 13

 

Retrofit Information Labels

Figure 14

 

  1. Check the rear of engine compartment near the brake reservoir fill (Figure 15)(5.9) for the brake fluid reservoir label (Figure 16). If the label is missing apply new labels in the location shown in (Figure 15)(5.9).

Retrofit Information Labels

Figure 15

 

Retrofit Information Labels

Figure 16

 

  1. Check the front of the engine compartment (Figure 17)(4.1) for the LED headlamp information label (Figure 18). If the label is missing apply new labels in the location shown in (Figure 17)(4.1). Only on vehicles with option, code 640 LED headlamps.

Retrofit Information Labels

Figure 17

 

Retrofit Information Labels

Figure 18

 

  1. Check on the inside of the fuel filler flap (Figure 19) for the rescue data QR code label 1 (Figure 20) (A), tire pressure label (Figure 20) (B), and fueling label (Figure 20) (C). If a label is missing apply new labels in the location shown in (Figure 19 and 20).

Retrofit Information Labels

Figure 19

 

Retrofit Information Labels

Figure 20

 

  1. Check on the rear license plate mount (Figure 21)(11.11) for the VIN label (Figure 22). If the label is missing apply new label in the location shown in (Figure 21)(11.11).

Retrofit Information Labels

Figure 21

 

Retrofit Information Labels

Figure 22

 

  1. Check on the inside of the driver’s side front window (Figure 23)(2.2) for the chemicals information label (Figure 24) If the label is missing apply new label in the location shown in (Figure 23)(2.2).

Retrofit Information Labels

Figure 23

 

Retrofit Information Labels

Figure 24

 

  1. A Check on the passenger’s side B-pillar (Figure 25) for the rescue data QR code label 2 (Figure 26) If the label is missing apply new label in the location shown in (Figure 25).

Retrofit Information Labels

Figure 25

 

Retrofit Information Labels

Figure 26

 

Primary Parts Information

Qty. Part Name Part Number          
As required (1) VIN Type plate *
As required (1) Identification plate/ VIN identification information label *
As required (1) Information label in engine compartment *
As required (1) Tailgate/tag mount VIN information label *
As required (1) Radiator fan run-on information label *
As required (1) 4MATIC information label *
As required (1) Fueling label for 91 octane gasoline *
As required (1) Tire pressure label B-pillar *
As required (1) Tire pressure label fuel door *
As required (2) Rescue data QR code label *
As required (1) Air conditioning system label (R-134a) *
As required (1) Emission control information label *
As required (1) Brake fluid reservoir label *
As required (1) Side window information label *
As required (1) LED lamp information label *

 

*Part number must be determined by VIN via XPPI.  

 

Warranty Information

Operation: Check identification plate and various information labels (02-1982)

Attach VIN type plate (02-1408)

Attach information label (02-1500)*

Damage Code Operation Number Labor Time (hrs.)
58 917 04 7 02-1982 0.2
02-1408 0.1
02-1500* 0.1

 

*this operation may be used for each label attached up to 3 times.

Note Operation Number labor times are subject to change.

 

P-RC-2021020019

 



1 Affected Product

Vehicle

MAKE MODEL YEAR
MERCEDES BENZ A220 2019

 


12 Associated Documents

Recall Quarterly Report #2, 2021-2

RCLQRT-20V753-5863.PDF 211.23KB

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ISSUED Interim Owner Notification Letter(Part 577)

RIONL-20V753-0386.pdf 170.609KB

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Recall 573 Report – Amendment 1

RCLRPT-20V753-5247.PDF 215.262KB

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Issued Owner Notification Letter(Part 577)

RCONL-20V753-9133.pdf 203.653KB

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Recall 573 Report – Amendment 2

RCLRPT-20V753-6344.PDF 215.267KB

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Recall 573 Report – Amendment 3

RCLRPT-20V753-1179.PDF 215.331KB

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Manufacturer Notices(to Dealers,etc)- Recall Campaign Initial Notification Retrofit Information Labels MY2019 177 (A-Class)

RCMN-20V753-3899.pdf 104.435KB

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Manufacturer Notices(to Dealers,etc) – Recall Campaign Launch Notification Retrofit Information Labels MY2019 177 (A-Class)

RCMN-20V753-1601.pdf 4175.147KB

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Recall Quarterly Report #1, 2021-1

RCLQRT-20V753-7505.PDF 211.129KB

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Remedy Instructions and TSB

RCRIT-20V753-3457.pdf 782.949KB

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Recall Acknowledgement

RCAK-20V753-1817.pdf 244.586KB

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Noncompliance Notice 573 Report

RCLRPT-20V753-1022.PDF 215.288KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V753&docType=RCL

 


 

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