Inspect Propeller Shaft Check Strap on Crossmember – 2019-2023 Mercedes-Benz Sprinter

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TO: Mercedes-Benz Dealers, General Managers,
Sales Managers, Service Managers, Parts
Managers
FROM: Anthony Washington, Senior Manager,
Regulations and Certifications
Re: Service Campaign Notification
Model 907 Sprinter
Model Years 2019-2023
Inspect Propeller Shaft Check Strap on
Crossmember
DATE: March, 2024
IMPORTANT SERVICE CAMPAIGN INFORMATION
Campaign No. : Campaign Desc. : Inspect Propeller Shaft Check Strap on
Crossmember
2024020015 VS3GELENK
This is to notify you of a Service Campaign to inspect the propeller shaft check strap on crossmember on approximately 81 MY 2019-
2023 Mercedes-Benz Sprinter Vans. All affected VINs will be flagged as “OPEN” in VMI
Background
Issue
Mercedes-Benz AG, the manufacturer of Sprinter vans, has determined that Propeller Shaft Check Strap
on the crossmember may not have been installed on certain Mercedes-Benz Sprinter vans.
What We’re Doing An authorized Mercedes-Benz dealer will inspect and retrofit the propeller shaft check strap if needed.
Parts Part is available.
Vehicles Affected
Vehicle Model Year(s) 2019-2023
Vehicle Model Sprinter
Vehicle Populations
Total Vehicles 81
Dealer Inventory 0
Next Steps/Notes
AOMS/SOMS Please ensure your dealers have read and understand this notice
While we regret any inconvenience this may cause, MBUSA are determined to maintain a high level of vehicle quality and customer
satisfaction.
Operation no. of the operation texts or standard texts and flat rates
Category Op. no. Operation text Time Acc. no. Damage Code
L 12 1906 Operations: Retrofit holder for check strap of
propeller shaft to crossmember at underbody
2.3 h 41 901 02 VS3GELEN
K
L 02 3282 Operations: Remove underfloor paneling (when
working on veh.)
0.2 h 41 901 02 VS3GELEN
K
L 02 1144 Operations: Empty/fill fuel tank, observe accident
prevention regulations (when working on veh.)
0.4 h 41 901 02 VS3GELEN
K
D41.10-A040-78
1 Holder for check strap 3 Check strap
2 Crossmember
V-SC-2024020015 1
aDanger The high voltage used for electric
welding presents a lethal hazard.
Risk of explosion from welding in
areas close to highly inflammable
materials. Risk of injury from
weld splatter and UV-light when
welding. Risk of poisoning from
inhaling welding gases
Use insulating mats. Wear
protective clothing, safety glasses
and a protective mask. Remove
highly inflammable materials from
the hazard area. Use air extraction
system.
AS00.00-Z-0007-01A
aDanger Risk of death caused by vehicle
slipping or toppling off of the lifting
platform.
Align vehicle between vehicle lift
columns and position the four
support plates at the vehicle lift
support points specified by the
vehicle manufacturer.
AS00.00-Z-0010-01A
aCaution Risk of injury caused by scraping
or cutting body parts on sharp
vehicle parts
Always wear protective gloves
when working on or near sharp
and non-deburred vehicle parts.
Deburr repair panels.
AS00.00-Z-0017-01A
Notice Measures for preventing damage
to vehicles or components when
performing electric welding work
AH00.00-P-0005-01KOA
Notice General information on body repair AH60.00-P-0001-01KOA
g Check
1 Check if vehicle is affected by
measure.
e Remove
2 Remove fuel tank.
f Model 907.6##/7## #T with engine
274
AR47.10-D-4100TSC
f Model 907.6##/7## #T with engine
642, 651, 654.9
AR47.10-D-4100TSR
3 Cover all detachable parts
remaining in vehicle with welding
protection blankets.
i
Commercially available devices/
tools
Welding protection blanket
d Install
4 Retrofit holder for check strap (1). Page 5
A 000 588 02 84 00 Welder WS60.00-P-0022K
i
Commercially available devices/
tools
Clamping pliers (Standard)
Rotary wire brush
Drill bit 7 mm
Wet and dry vacuum cleaner
2 V-SC-2024020015
5 Clean weld joints and sheet metal
flange.
i
Commercially available devices/
tools
Rotary wire brush
6 Remove welding protection
blankets.
i
Commercially available devices/
tools
Welding protection blanket
7 Clean repair area. i
Commercially available devices/
tools
Wet and dry vacuum cleaner
aDanger Risk of explosion caused by
paint vapors igniting. Risk of
poisoning caused by inhaling
paint vapors.
No smoking! No open fire! Use
respiratory protection, protective
clothing, gloves, safety glasses
and protective skin cream. Ensure
that the area is well ventilated.
AS98.00-Z-0002-01A
8 Prime repair area with primer filler.
Notice Notes on paintwork repairs AH98.00-P-9408-02A
i
Use only primer fillers approved by
manufacturer.
See guidelines for paint technology
in the workshop portal.
aDanger Risk of explosion caused by
paint vapors igniting. Risk of
poisoning caused by inhaling
paint vapors.
No smoking! No open fire! Use
respiratory protection, protective
clothing, gloves, safety glasses
and protective skin cream. Ensure
that the area is well ventilated.
AS98.00-Z-0002-01A
9 Paint repair area and adjacent
surfaces using a brush or spray
can.
Notice General notes on touch-up
applicators and paint spray cans
AH98.00-P-9409-06A
Notice Notes on paintwork repairs AH98.00-P-9408-02A
i
Paint repair area with a spray can.
i
Use only paints approved by
Daimler AG.
See guidelines for paint technology
in the workshop portal.
10 Add underbody protection to
crossmember in area of repair
point.
f Processing permanent underbody
protection for painting
AR97.20-D-0500-03TS
Underfloor protection 800 ml BR00.45-Z-1001-05A
Underfloor protection, synthetic
rubber 1 l
BR00.45-Z-1012-05A
V-SC-2024020015 3
11 Add cavity preservation in
crossmember on underbody.
f AR97.20-D-1500TS
12 Retrofit check strap (3) of propeller
shaft.
f AR41.10-D-0050-01TS
13 Install fuel tank.
f Model 907.6##/7## #T with engine
274
AR47.10-D-4100TSC
f Model 907.6##/7## #T with engine
642, 651, 654.9
AR47.10-D-4100TSR
Repair materials
Number Designation Order number
BR00.45-Z-1001-05A Underfloor protection, synthetic rubber 1 l A 005 989 64 20 09
BR00.45-Z-1012-05A Underfloor protection, synthetic rubber 1 l A 005 989 64 20 09
Parts ordering note
Part no. Designation Quantity
A 906 310 07 09 Holder for check strap 1
A 906 411 04 00 Check strap 1
N 910143 012008 Screws for check strap 2
4 V-SC-2024020015
SM41.10-D-0033-02SG Weld on holder for check strap
of propeller shaft on
crossmember (code:
VS3GELENK, acc. no.: 41 901
02)
A 000 588 02 84 00 Welder WS60.00-P-0022K
Model 907.6##/7## #T
i
Refer to the superordinate service document for further
information.
Observe safety information in the superordinate service
document.
V-SC-2024020015 5
1 Mark markings for
holes (A1, A2 and
A3) as shown.
i
When doing so,
maintain a distance
of approx. 10 mm
from edge of holder
(1) for outer
markings.
2 Drill holes (A1, A2
and A3) into holder
(1) with ∅ 7 mm.
i
Commercially
available devices/
tools
Hand drill
3 Grind cross-hatched
areas around holes
(A1, A2 and A3)
down to bare metal.
i
Commercially
available devices/
tools
Rotary wire brush
4 Remove grinding
dust and drill chips.
i
Commercially
available devices/
tools
Wet and dry vacuum
cleaner
D41.10-A041-75
6 V-SC-2024020015
D41.10-A042-79
5 Remove underbody protection in crosshatched
areas from crossmember (2).
i
Commercially available devices/tools
Rotary wire brush
6 Grind cross-hatched areas down to bare
metal on crossmember (2).
i
Commercially available devices/tools
Rotary wire brush
7 Remove grinding dust.
i
Commercially available devices/tools
Wet and dry vacuum cleaner
V-SC-2024020015 7
8 Attach holder (1) to
crossmember (2),
line up then fasten in
place.
i
Observe dimensions
(a, b, c).
Dimension (A) is
approx. 3 mm.
Dimension (b) is
approx. 15 mm.
Dimension (c) is
approx. 8 mm.
D41.10-A043-75
9 Holder (1) k e
(area B1).
i
The holder (1) must
lie flush on the
crossmember (2)
without any gap.
10 Clean weld joints
and sheet metal
flange.
i
Commercially
available devices/
tools
Rotary wire brush
11 Remove grinding
dust.
i
Commercially
available devices/
tools
Wet and dry vacuum
cleaner
D41.10-A044-75
8 V-SC-2024020015

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