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February 26, 2024 NHTSA CAMPAIGN NUMBER: 24V151000
Roof Hatch Handle May Break/FMVSS 217
A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.
NHTSA Campaign Number: 24V151000
Manufacturer Daimler Coaches North America
Components STRUCTURE
Potential Number of Units Affected 117
Summary
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, “Bus Emergency Exits and Window Retention and Release.”
Remedy
Dealers will replace the handle, free of charge. Owner notification letters are expected to be mailed April 19, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 83.10T24281A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
September 2023: Defect detection by customer complaints;
October 2023-February 2024: Internal analysis at Daimler Buses to determine the cause and the remedy;
February 21, 2024: Daimler Buses GmbH determined a safety defect existed in certain Mercedes-Benz Tourrider Business and Premium coaches.
6 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| MERCEDES-BENZ | TOURRIDER BUSINESS | 2022-2024 |
| MERCEDES-BENZ | TOURRIDER PREMIUM | 2022-2024 |
3 Associated Documents
Recall Acknowledgement
RCAK-24V151-4611.pdf 645.989KB
Defect Notice 573 Report
RCLRPT-24V151-8921.PDF 215.735KB
Recall 573 Report – 03/05/2024
RCLRPT-24V151-1095.PDF 215.833KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V151&docType=RCL
- Powder Coated, Steel Roof Hatch Safety Extension Handle This extension handle mounts to roof
- 【Package Includes】4pcs stainless steel boat handle pulls, each one measures 7.6x5.7cm/3.1x2.24inch, each pull with 4 screws
- 【Material】The recessed hatch handles are made of 316 stainless steel, corrosion-resistant, non-rusting, sturdy and durability
- 【Easy to use】The recessed hatch handles are foldable, very easy to use, with screws, easy to install.
- 【Wide application】 Boat Ring Hatch Pull Flush Lift is very suitable for marine vessels, yachts, etc., also suitable for furniture replacement of kitchen cabinet pulls
- 【Service】 If you have any questions about this product, please feel free to contact us,we will give you a satisfactory answer within 24 hours!
- 【High Material】:This recessed hatch handles make of Marine Grade 316 Stainless Steel,long-lasting and Corrosion Resistant for a long time to use
- 【Size for Face Plate】: 3-inch X 2-1/4 inch (57mm x 76mm), Thickness: 0.36"(9mm)
- 【Length Between 2 Holes】: The flush ring pull handle Mounting hole to mounting hole length: 1inch (25mm) and 2.6 inch (66mm)
- 【Easy to Install】: Flush boat pull handle with screw that is very easy to install
- 【Wide and Useful Applications 】: The flush lifting handle NOT ONLY suitable for boat ring hatch pull lifting handle, BUT ALSO cabinet locker handle or other open and pull handle as you needed
- 【Durable Materials】Made of high-quality 316 stainless steel, the flush pull ring is built to last and withstand daily wear and tear. The flush door pull can be used indoors and outdoors.
- 【Flush Design】Flush pull handle perfectly embeds the handle on the door surface, maintaining a smooth flat surface, and saving space, making it an ideal choice for compact spaces or minimalist interiors.
- 【Smooth Grip】The recessed pull handle design offers a comfortable grip and easy access while maintaining a clean, unobtrusive aesthetic.
- 【Versatile Design】The flush pull ring can be used for lifting open a small floor hatch, home furniture, window, cabinet, closet door, dresser, drawer, cupboard, etc, and for marine boat deck hatch.
- 【Package Includes】 Come with 1pcs square marine flush ring pull handle and 4 mounting screws, which is easy to install. Size: 3.0” x 2.24”.
- Provides convenient roof access for multiple environments including manufacturing plants, warehouses, commercial properties, and more
- Heavy-duty automatic lock arm secures the hatch for added security and unauthorized entry protection
- Powder coat finish is designed to prevent rust and oxidation making it suitable for outdoor environments
- Includes a high curb and wide flange for securing hatch to roof deck
- Features dual compression spring-operated cylinders
- 【Anodized Aluminum Access Hatch】The Amarine Made Marine Access hatch is designed to withstand the harsh marine environment. Crafted from premium marine-grade Anodized Aluminum, it ensures long-lasting durability and is perfect for boat enthusiasts.
- 【Versatile Design】The marine hatch features a versatile design suitable for various applications. Use it as a boat deck hatch, porthole window, or access point to compartments. Its adaptability makes it a must-have for boat, yacht, and RV owners.
- 【Easy to Install】Installing this hatch is a breeze. Its simple installation process allows you to fit it perfectly to your boat or deck curvature. With secure locking mechanisms and slip-resistant handles, you can trust it to stay in place even in rough waters.
- 【Waterproof and Protective】Designed with a rubber seal and O-ring for waterproofing, this hatch provides excellent protection against water and dust. It's an ideal choice for emergency exits, ventilation, and allowing natural light into your vessel.
- 【Dimensions for Your Need】The marine hatch boasts dimensions to meet your needs. With cut-out dimensions of 10.2"x10.2" and exterior dimensions of 12.7"x12.7", it fits perfectly into your deck. The low-profile depth of 42.5mm and a deck depth of 15mm ensure a seamless integration. The cut-out corner radii is 39mm.
- Features a door seal, base insulation, and wool insulation
- Includes a high curb and wide flange for securing hatch to roof deck
- Features dual compression spring-operated cylinders
- This product includes a pair of handles that are specifically designed to fit all DoubleTake Golf Car Track Tops, ensuring compatibility with your vehicle's roof.
- Installation of these handles is a breeze, thanks to their quick and easy setup process. They can be easily mounted onto 1" steel or aluminum tubing for added convenience.
- With a measurement of 7" from one mounting hole to another, these handles provide a secure and stable attachment to your vehicle's roof.
- The top handles not only enhance the overall aesthetic of your golf car but also play a crucial role in ensuring ride security and safety. They provide a firm grip and stability during the journey.
- It is important to note that these handles are specifically designed for track style roofs, making them incompatible with other types of roofs. Therefore, if your golf car features a track style roof, these handles are the perfect choice for you.
- RV Escape Hatch ROUGH CUT-OUT OPENING DIMENSIONS (this is the hole you will need in your unit) 25 1/2” x 25 1/2”
- RV Escape Hatch EXTERIOR MOUNTING FLANGE DIMENSIONS (sits on the top of your unit) 27 1/2” x 27 1/2”
- LID COLOR Opaque White You can not see through the lid SCREEN Screen Strong, Fine mesh
- QUICK RELEASE LATCH you can exit through the roof of your unit in a fire or other emergency requiring an alternate exit
- NO MOUNTING HARDWARE you must provide screws and caulk / putty tape
Last update on 2024-04-03 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-151
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Daimler Coaches North America FEB 26, 2024 NHTSA Recall No. : 24V-151 Manufacturer Recall No. : 83.10T24281A Manufacturer Information :
Manufacturer Name : Daimler Coaches North America Address : 2477 Deerfield Drive
Fort Mill SC 29715
Company phone : 800-206-9728
Population :
Number of potentially involved : 117 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2022-2024 Mercedes Benz Tourrider Business Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : The recall population was based on manufacturing records. The VIN range reflects all possible vehicles that could potentially experience the problem.
Production Dates : MAY 03, 2021 – MAR 31, 2023 VIN Range 1 : Begin : WEBS404H0N3286453 End : WEBS404H0R3294414 ✔ Not sequential Vehicle 2 : 2022-2024 Mercedes Benz Tourrider Premium Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : The recall population was based on manufacturing records. The VIN range reflects all possible vehicles that could potentially experience the problem.
Production Dates : JUN 01, 2021 – DEC 31, 2023 VIN Range 1 : Begin : WEBS504HXN3288174 End : WEBS50AH0R3401155 ✔ Not sequential Description of Defect :
Description of the Defect : The lever of the roof hatch itself or the internal latch of the release mechanism can break when activated. Also the lever may not reengage, which will cause it not to return to its original position. If forced into place and the lever breaks the roof hatch can no longer be opened from the inside.
FMVSS 1 : NR
FMVSS 2 : 217 – Bus emergency exits and window retention and release
Description of the Safety Risk : If the roof hatch can not be opened from the inside, there is an increased risk Part 573 Safety Recall Report 24V-151 Page 2 Description of the Safety Risk : in the event of an accident that passengers will be delayed from evacuating
the vehicle.
Description of the Cause : Faulty release mechanism. Identification of Any Warning
that can Occur : Not applicable. Involved Components : Component Name 1 : Scope of delivery of emergency hatch Component Description : Roof Latch
Component Part Number : A410 830 13 42 Supplier Identification : Component Manufacturer
Name : Teknik Makina Address : Pelitli Ma. Sok. No 15
Kocaely Foreign States 41480
Country : Turkey Chronology :
September 2023: Defect detection by customer complaints;
October 2023-February 2024: Internal analysis at Daimler Buses to determine the cause and the remedy; February 21, 2024: Daimler Buses GmbH determined a safety defect existed in certain Mercedes-Benz Tourrider Business and Premium coaches. Description of Remedy :
Description of Remedy Program : The roof hatch operating lever will be replaced with an optimized
mechanism. If any Tourrider operator/owner has already paid to remedy this issue, reimbursement will be available throuth the DCNA warranty system as outlined in the customer notification letter. How Remedy Component Differs from Recalled Component : Reinforcements on the operating lever. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-151
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Identify How/When Recall Condition was Corrected in Production :
Production countermeasure date still to be determined at next production run. Recall Schedule :
Description of Recall Schedule : Daimler Coaches North America (DCNA does not operate via a traditional
“dealer” network. Dates noted are to satisfy the recall portal. Noted dates (or before) are when DCNA customers/fleet operators will be notified of affected vehicles in their fleet(s).
Planned Dealer Notification Date : APR 19, 2024 – APR 19, 2024
Planned Owner Notification Date : APR 19, 2024 – APR 19, 2024
* NR – Not Reported
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-151
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Daimler Coaches North America MAR 05, 2024 NHTSA Recall No. : 24V-151 Manufacturer Recall No. : 83.10T24281A Manufacturer Information :
Manufacturer Name : Daimler Coaches North America Address : 2477 Deerfield Drive
Fort Mill SC 29715
Company phone : 800-206-9728
Population :
Number of potentially involved : 117 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2022-2024 Mercedes Benz Tourrider Business Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : The recall population was based on manufacturing records. The VIN range reflects all possible vehicles that could potentially experience the problem.
Production Dates : MAY 03, 2021 – MAR 31, 2023 VIN Range 1 : Begin : WEBS404H0N3286453 End : WEBS404H0R3294414 ✔ Not sequential Vehicle 2 : 2022-2024 Mercedes Benz Tourrider Premium Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : The recall population was based on manufacturing records. The VIN range reflects all possible vehicles that could potentially experience the problem.
Production Dates : JUN 01, 2021 – DEC 31, 2023 VIN Range 1 : Begin : WEBS504HXN3288174 End : WEBS50AH0R3401155 ✔ Not sequential Description of Defect :
Description of the Defect : The lever of the roof hatch itself or the internal latch of the release mechanism can break when activated. Also the lever may not reengage, which will cause it not to return to its original position. If forced into place and the lever breaks the roof hatch can no longer be opened from the inside.
FMVSS 1 : NR
FMVSS 2 : 217 – Bus emergency exits and window retention and release
Description of the Safety Risk : If the roof hatch can not be opened from the inside in the event of an accident, Part 573 Safety Recall Report 24V-151 Page 2 Description of the Safety Risk : passengers will be delayed from evacuating the vehicle, causing an increased risk of injury.
Description of the Cause : Faulty release mechanism. Identification of Any Warning
that can Occur : A close pre-trip inspection of the functionality of the roof hatch lever must be performed by the driver before every journey otherwise there is no advanced warning. Involved Components : Component Name 1 : Scope of delivery of emergency hatch Component Description : Roof Latch
Component Part Number : A410 830 13 42 Supplier Identification : Component Manufacturer
Name : Teknik Makina Address : Pelitli Ma. Sok. No 15
Kocaely Foreign States 41480
Country : Turkey Chronology :
September 2023: Defect detection by Daimler Coaches North America internal personnel;
October 2023-February 2024: Internal analysis at Daimler Buses to determine the cause and the remedy; February 21, 2024: Daimler Buses GmbH determined a safety defect existed in certain Mercedes-Benz Tourrider Business and Premium coaches. Description of Remedy :
Description of Remedy Program : The roof hatch operating lever will be replaced with an optimized
mechanism. If any Tourrider operator/owner has already paid to remedy this issue, reimbursement will be available throuth the DCNA warranty system as outlined in the customer notification letter. How Remedy Component Differs from Recalled Component : Reinforcements on the operating lever. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-151
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Identify How/When Recall Condition was Corrected in Production :
Production countermeasure date still to be determined at next production run. Recall Schedule :
Description of Recall Schedule : Daimler Coaches North America (DCNA does not operate via a traditional
“dealer” network. Dates noted are to satisfy the recall portal. Noted dates (or before) are when DCNA customers/fleet operators will be notified of affected vehicles in their fleet(s).
Planned Dealer Notification Date : APR 19, 2024 – APR 19, 2024
Planned Owner Notification Date : APR 19, 2024 – APR 19, 2024
* NR – Not Reported
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