Recalls

“eCall” Hermes Software Update – 2019-2020 Mercedes-Benz Metris & Sprinter

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2020 Mercedes-Benz Metris

TO:  Mercedes-Benz Principals, Freightliner Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Anthony Washington, Department Manager, Regulations and Certifications Re:  Recall Campaign Notification Models 447(Metris), 907 (Sprinter) Model Years 2019-2020 eCall Hermes Software Update (For Vehicles in Dealer & VPC inventory) DATE:  February, 2021   IMPORTANT RECALL CAMPAIGN INFORMATION   Please see the … Read more

BlueTEC Update – 2011 Mercedes-Benz Sprinter

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2012 Mercedes-Benz Sprinter

TO: Mercedes-Benz and Freightliner Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Anthony Washington, Department Manager, Regulations and Certifications RE: Emission Modification Notification – 2021040017 Model 906 (Sprinter) Model Year 2011 Emission Modification Category (EMC) #2 DATE: April 28, 2021   IMPORTANT EMISSION MODIFICATION CAMPAIGN INFORMATION   Campaign Launch Notification Campaign No.:  … Read more

Replace Certification Label (Identification Plate) on B-Pillar – 2021 Mercedes-Benz GLA-Class & GLB-Class

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2021 Mercedes-Benz GLA-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Replace Certification Label (Identification Plate) on B-Pillar MY21 247  (GLA-Class, GLB-Class) DATE: August 6th, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION   Please note that all … Read more

Check Left Front Door for Damage – 2021 Mercedes-Benz C-Class

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2021 Mercedes-Benz C-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2021060018 Launch Notification Check Left Front Door for Damage MY21 205 (C-Class) Date: July 23, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION   Please note that all customer … Read more

2021-2022 Mercedes-Benz CLS-Class, G-Class, E-Class, AMG GT-Class Check the Rear Seat Row Seat Belts

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2021 Mercedes-Benz CLS-Class

June 25, 2021 NHTSA CAMPAIGN NUMBER: 21V483000 Seat Belt Locking Retractor Malfunction/FMVSS 208 An unsecured child restraint system can increase the risk of injury during a crash.   NHTSA Campaign Number: 21V483 Manufacturer Mercedes-Benz USA, LLC Components SEAT BELTS Potential Number of Units Affected 4,917   Summary Mercedes-Benz, LLC (MBUSA) is recalling certain 2021 G550, AMG G63, E350, E450, AMG … Read more