GLE-Class

2020120001 – Replace Automatic Transmissions – 2019 Mercedes-Benz GLC-Class, GLE-Class

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2019 Mercedes-Benz GLC-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2020120001 Launch Notification Replace Automatic Transmissions MY19 253, 292 (GLC-Class, GLE-Class) Date: March 12, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION      Please note that all customer … Read more

Check Mixing Ratio of Coolant to Antifreeze – 2020 Mercedes-Benz C-Class, GLE-Class

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2020 Mercedes-Benz C-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2021030007 Launch Notification Check Mixing Ratio of Coolant to Antifreeze MY20 205, 167 (C-Class, GLE-Class) Date: March 26, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION   Please note … Read more

Update SRS Control Unit Software – 2020-2021 Mercedes-Benz GLE-Class & GLS-Class

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2021 Mercedes-Benz GLE-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE:  Service Campaign 2021020001 Launch Notification Update SRS Control Unit Software MY20-21 167 (GLE-Class, GLS-Class) Date: March 5, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION     Please note that all … Read more

Check Tires – 2018 Mercedes-Benz GLE-Class

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2018 Mercedes-Benz GLE-Class

February 26, 2021 NHTSA CAMPAIGN NUMBER: 21V123000 Tire Failure may Cause Sudden Air Loss Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.   NHTSA … Read more

Reactivate Communication Module – 2017-2020 Mercedes-Benz

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2020 Mercedes-Benz GLE-Class

February 12, 2021 NHTSA CAMPAIGN NUMBER: 21V072000 Emergency Call (eCall) Function May be Disabled A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.   NHTSA Campaign Number: 21V072 Manufacturer Mercedes-Benz USA, LLC Components COMMUNICATION Potential Number of Units … Read more