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| TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Service Campaign 2021030007 Launch Notification Check Mixing Ratio of Coolant to Antifreeze MY20 205, 167 (C-Class, GLE-Class) |
Date: March 26, 2021 |
IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
A Mercedes-Benz AG Company
| Campaign No. : | Campaign Desc. : | Check Mixing Ratio of Coolant to Antifreeze | |
| 2021030007 | 20P2094012 | ||
| This is to notify you of a Service Campaign launch regarding checking the mixing ratio of the coolant to antifreeze on 62 Model Year (“MY”) 2020 C-Class and GLE-Class (205 and 167 platform, respectively) vehicles. Affected VINs will be flagged in VMI as “OPEN” on March 26, 2021. | |||
| Background | |||
| Issue | Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain MY 2020 C-Class (205) and GLE-Class (167) vehicles, the mixing ratio of coolant to antifreeze may not meet production specifications. | ||
| What We’re Doing | MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will check the mixing ratio of coolant to antifreeze and correct, if necessary. | ||
| Parts | Parts are available and can be ordered as necessary. Estimated replacement rate is 50%. | ||
| Vehicle Model Year(s) | 2020 | ||
| Vehicle Model | C-Class, GLE-Class | ||
|
Vehicle Populations |
|||
| Total Campaign Population | 62 | ||
|
Next Steps/Notes |
|||
| AOMS/SOMS | AOMs – This Service Campaign may generate questions from your dealers. | ||
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. | |||
A Mercedes-Benz AG Company
Campaign No. 2021030007, March 2021
| TO: | ALL MERCEDES-BENZ CENTERS |
| SUBJECT: | Model C-Class and GLE-Class (167 and 205 platform) Model Year 2020 Check Mixing Ratio of Coolant to Antifreeze |
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain MY 2020 C-Class and GLE-Class (167 and 205 platform) vehicles, the mixing ratio of coolant to antifreeze may not meet production specifications. An authorized Mercedes-Benz dealer will check the mixing ratio of coolant to antifreeze and correct, if necessary.
Prior to performing this Campaign:
- VMI must always be checked before performing campaigns to verify that the campaign is required on a specific Always check for any other open campaigns, and perform accordingly.
- Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 62 vehicle is affected.
Order No. P-SC-2021030007
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.
Check/test procedure
- Check the mixing ratio of coolant freeze protection in the main and low temperature circuits.
Depending on variant the low-temperature circuit may not be present. Testing of the low-temperature circuit is only required if present.
-
- If antifreeze content cannot be measured between –33 °C and -45 °C: Perform work procedure.
- If antifreeze content can be measured between –33 °C and -45 °C: End measure.
Work procedure
- Correct mixing ratio of coolant to antifreeze.
Basic data see BB00.40-P-0310-01A.
It is sufficient to drain the coolant reservoir and fill it with antifreeze.
A complete emptying of the cooling circuit is not required. No filling with the vacuum method is required.
Primary Parts Information
| Qty. | Part Name | Part Number |
| As required (1) | Antifreeze – RED G40 – 1.5 l | BQ1030005* |
* Coolant is ordered via national account vendor ZEP
Warranty Information With check
Operation: Check mixing ratio of coolant to antifreeze (02-9632)
| Damage Code | Operation Number | Labor Time (hrs.) |
| 20 940 12 8 | 02-9632 | 0.1 |
With check and work procedure
Operation:
Check mixing ratio of coolant to antifreeze (02-9632)
Correct mixing ratio of coolant to antifreeze (after check) (02-9633)
| Damage Code | Operation Number | Labor Time (hrs.) |
| 20 940 12 7 | 02-9632 | 0.1 |
| 02-9633* | 0.2 |
*This operation number can be claimed for each coolant circuit that work is performed.
Note
Operation Number labor times are subject to change.
P-SC-2021030007
Check Mixing Ratio of Coolant to Antifreeze
Model C-Class and GLE-Class (167 and 205 platform)
Model Year 2020
https://www.startekinfo.com/service/download-document/outside/225231/
https://static.oemdtc.com/Recall/P-SC-2021030007.pdf
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PEAK OET Extended Life Violet 50/50 Prediluted Antifreeze/Coolant for European Vehicles, 1 Gal.
- 1 GALLON ENGINE ANTIFREEZE/COOLANT: Fully compatible with other extended life antifreeze/coolants. This item contains a bittering agent called Denatonium Benzoate.
- PROTECTS: Advanced formulation prevents rust & corrosion protecting all cooling system components
- DESIGNED FOR EUROPEAN VEHICLES: Recommended for use with certain years of Audi, Mercedes, Porsche, VW, and other European vehicles that require a VIOLET silicate-enhanced organic acid technology (Si-OAT) formula
- GUARANTEED: When installed as part of a complete flush and fill, PEAK guarantees this coolant will provide service life protection up to 150,000 miles or 5 years.
- 50/50 PREDILUTED FOR QUICK TOP OFFS: Already prediluted to make topping off your cooling system a breeze
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PEAK OET Extended Life Blue 50/50 Prediluted Antifreeze/Coolant for European Vehicles, 1 Gal.
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- PROTECTS: Advanced formulation prevents rust & corrosion protecting all cooling system components
- DESIGNED FOR EUROPEAN VEHICLES: Recommended for use with BMW, Jaguar, Volvo, and other European vehicles that require a BLUE Silicate-Enhanced Hybrid Organic Acid Technology (Si-HOAT) formula
- GUARANTEED: When installed as part of a complete flush and fill, PEAK guarantees this coolant will provide service life protection of up to 150,000 miles or 5 years.
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- Formulation Features: Low silicate OAT. Nitrite, amine & phosphate (NAP) free.
- Provides excellent coolant-to-coolant compatibility with all coolant technology, but for best results, do not mix with conventional high pH, phosphate, borate or silicate based antifreeze.
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- Ideal solution - engineered for a seamless installation
- Durable construction - manufactured from quality materials to withstand underhood heat and vibration
- Trustworthy design - backed by 100 years of automotive aftermarket experience
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
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X AUTOHAUX 2722000115 Engine Coolant Thermostat Housing Assembly for Mercedes-Benz C250 C280 C300 CLK350 ML350 ML450 R350 S400 SLK280 SLK300 SLK350 2005-2012 2722000415
- Brand new and never used, directly replaces the old one and easy installation.
- Fitment: for Mercedes-Benz E350 2006-2011, for Mercedes-Benz C300 2008-2012, for Mercedes-Benz C250 2010-2012, for Mercedes-Benz C350 2006-2011, for Mercedes-Benz C230 2006-2009, for Mercedes-Benz GLK350 2010-2012, for Mercedes-Benz SLK300 2009-2011, for Mercedes-Benz ML450 2010-2011, for Mercedes-Benz SLK350 2005-2011, for Mercedes-Benz CLK350 2006-2009, for Mercedes-Benz R350 2006-2011, for Mercedes-Benz S400 2010-2013, for Mercedes-Benz E300 2008-2009, for Mercedes-Benz C280 2006-2007.
- OE Number: 2722000415, 2722000115, 2722000015, 272 200 04 15, 272 200 01 15, 272 200 00 15, TM45100D, CTA0020, 4834100D, 483 4100D
- Good Replacement: The engine's thermostat regulates the temperature of the engine by controlling coolant flow. A bad or failing thermostat: high temperature reading and engine overheating, low temperature reading and underheated engine, temperature changing erratically, coolant leaks around thermostat housing or under the vehicle. How to fine thermostat: You can find your car's thermostat by starting at the upper radiator hose and following it to where it enters the top of the engine.
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- PROTECTS: Advanced formulation prevents rust & corrosion protecting all cooling system components
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- GUARANTEED: When installed as part of a complete flush and fill, PEAK guarantees this coolant will provide service life protection of up to 150,000 miles or 5 years.
- 50/50 PREDILUTED FOR QUICK TOP OFFS: Already prediluted to make topping off your cooling system a breeze
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![A-Premium Engine Coolant Overflow Recovery Reservoir Tank [W/ Sensor] Compatible with Mercedes-Benz B250 2013-2018, CLA250 2014-201, GLA250 2015-2018, CLA45 AMG 2014-2018, GLA45, AMG 2015-2018, 2.0L](https://m.media-amazon.com/images/I/31c3EeDSdWL._SL160_.jpg)
A-Premium Engine Coolant Overflow Recovery Reservoir Tank [W/ Sensor] Compatible with Mercedes-Benz B250 2013-2018, CLA250 2014-201, GLA250 2015-2018, CLA45 AMG 2014-2018, GLA45, AMG 2015-2018, 2.0L
- [Vehicle Fitment]: Compatible with Mercedes-Benz B250 2013-2018 2.0L // CLA250 2014-2018 2.0L // GLA250 2015-2018 2.0L // CLA45 AMG 2014-2018 2.0L // GLA45 AMG 2015-2018 2.0L
- [Reference Number]: 2465000049, EPT0133, EPK0133
- [Specifications]: ①Materials: (PA)Plastic ②Condition: New ③Color: White & Black ④Installation Position: Front ⑤Fitment Type: Direct Replacement; ⑥Product Contents: [1] Sensor
- [Functions]: Using stable and outstanding (PA) plastic materials can withstand excessive heat and vibration. Helping to reduce oil dilution, cylinder bore wear, fuel consumption, exhaust emission, and improving efficiency of the heating system.
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603-283 Engine Coolant Reservoir Radiator Expansion Tank With Pressurized Cap For Mercedes-Benz CLS350 CLS500 CLS550 CLS63 E63 E55 CLS55 AMG E280 E300 E320 E350 E500 E550 Replace# 2115000049 FRT2411C
- ✔Compatible with the following Mercedes-Benz vehicles: For Mercedes-Benz E-Class W211 Series: 2007 E280 3.0L丨2008-2009 E300 3.0L丨2005-2006 E320 3.2L丨2007-2009 E320 3.0L, 2003-2005 3.2L丨2006-2009 E350 3.5L丨2003-2006 E500 5.0L丨2003-2006 E55 AMG 5.4L 5.5L丨2007-2009 E550 5.5L丨2007-2009 E63 AMG 6.2L 6.3L. For Mercedes-Benz CLS-Class W219 Series: 2006 CLS500 5.0L丨2006 CLS55 AMG 5.5L丨2007-2011 CLS63 AMG 6.2L 6.3L, CLS550 5.5L. Please check the second main picture to confirm coolant reservoir whether compatible with your car.
- ✔Function: The coolant tank contains coolant fluid that is discharged from the cooling system attached to the engine. Pressure builds up and released when the coolant is hot and expanding through the radiator and when the engine cools down, the excess fluid flows back into the radiator from the coolant tank of your vehicle. If you are experiencing leaks, low level of coolant and overheating engine then you may have a problem with your coolant reservoir tank.
- ✔High-quality: The coolant reservoir expansion recovery tank with cap is made from high quality PP plastic materials can withstand excessive heat and vibration, light and durable. Pressurized cap sealability better than ordinary sealing cover, have a better leak proof design. While this is not a genuine OEM part, but it can directly replace and good value
- ✔OE#2115000049. Replace OE# 603-283, FRT2411C, SK603283, Z49022, 210501061564. Package Included: 1x coolant reservoir + 1x pressurized cap. (Notice: instruction is not included. Recommended you install under the guidance of professionals.
- ✔After-Sales Service: We offer 24 hours customer service and 1 year product service, If you are encounter product installation, product quality and other problems, please feel free to contact us.
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