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TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
RE: Service Campaign 2021030007 Launch Notification Check Mixing Ratio of Coolant to Antifreeze MY20 205, 167 (C-Class, GLE-Class) |
Date: March 26, 2021 |
IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
A Mercedes-Benz AG Company
Campaign No. : | Campaign Desc. : | Check Mixing Ratio of Coolant to Antifreeze | |
2021030007 | 20P2094012 | ||
This is to notify you of a Service Campaign launch regarding checking the mixing ratio of the coolant to antifreeze on 62 Model Year (“MY”) 2020 C-Class and GLE-Class (205 and 167 platform, respectively) vehicles. Affected VINs will be flagged in VMI as “OPEN” on March 26, 2021. | |||
Background | |||
Issue | Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain MY 2020 C-Class (205) and GLE-Class (167) vehicles, the mixing ratio of coolant to antifreeze may not meet production specifications. | ||
What We’re Doing | MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will check the mixing ratio of coolant to antifreeze and correct, if necessary. | ||
Parts | Parts are available and can be ordered as necessary. Estimated replacement rate is 50%. | ||
Vehicle Model Year(s) | 2020 | ||
Vehicle Model | C-Class, GLE-Class | ||
Vehicle Populations |
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Total Campaign Population | 62 | ||
Next Steps/Notes |
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AOMS/SOMS | AOMs – This Service Campaign may generate questions from your dealers. | ||
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. |
A Mercedes-Benz AG Company
Campaign No. 2021030007, March 2021
TO: | ALL MERCEDES-BENZ CENTERS |
SUBJECT: | Model C-Class and GLE-Class (167 and 205 platform) Model Year 2020 Check Mixing Ratio of Coolant to Antifreeze |
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain MY 2020 C-Class and GLE-Class (167 and 205 platform) vehicles, the mixing ratio of coolant to antifreeze may not meet production specifications. An authorized Mercedes-Benz dealer will check the mixing ratio of coolant to antifreeze and correct, if necessary.
Prior to performing this Campaign:
- VMI must always be checked before performing campaigns to verify that the campaign is required on a specific Always check for any other open campaigns, and perform accordingly.
- Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 62 vehicle is affected.
Order No. P-SC-2021030007
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.
Check/test procedure
- Check the mixing ratio of coolant freeze protection in the main and low temperature circuits.
Depending on variant the low-temperature circuit may not be present. Testing of the low-temperature circuit is only required if present.
-
- If antifreeze content cannot be measured between –33 °C and -45 °C: Perform work procedure.
- If antifreeze content can be measured between –33 °C and -45 °C: End measure.
Work procedure
- Correct mixing ratio of coolant to antifreeze.
Basic data see BB00.40-P-0310-01A.
It is sufficient to drain the coolant reservoir and fill it with antifreeze.
A complete emptying of the cooling circuit is not required. No filling with the vacuum method is required.
Primary Parts Information
Qty. | Part Name | Part Number |
As required (1) | Antifreeze – RED G40 – 1.5 l | BQ1030005* |
* Coolant is ordered via national account vendor ZEP
Warranty Information With check
Operation: Check mixing ratio of coolant to antifreeze (02-9632)
Damage Code | Operation Number | Labor Time (hrs.) |
20 940 12 8 | 02-9632 | 0.1 |
With check and work procedure
Operation:
Check mixing ratio of coolant to antifreeze (02-9632)
Correct mixing ratio of coolant to antifreeze (after check) (02-9633)
Damage Code | Operation Number | Labor Time (hrs.) |
20 940 12 7 | 02-9632 | 0.1 |
02-9633* | 0.2 |
*This operation number can be claimed for each coolant circuit that work is performed.
Note
Operation Number labor times are subject to change.
P-SC-2021030007
Check Mixing Ratio of Coolant to Antifreeze
Model C-Class and GLE-Class (167 and 205 platform)
Model Year 2020
https://www.startekinfo.com/service/download-document/outside/225231/
https://static.oemdtc.com/Recall/P-SC-2021030007.pdf
- 1 GALLON ENGINE ANTIFREEZE/COOLANT: Fully compatible with other extended life antifreeze/coolants. This item contains a bittering agent called Denatonium Benzoate.
- PROTECTS: Advanced formulation prevents rust & corrosion protecting all cooling system components
- DESIGNED FOR EUROPEAN VEHICLES: Recommended for use with certain years of Audi, Mercedes, Porsche, VW, and other European vehicles that require a VIOLET silicate-enhanced organic acid technology (Si-OAT) formula
- GUARANTEED: When installed as part of a complete flush and fill, PEAK guarantees this coolant will provide service life protection up to 150,000 miles or 5 years.
- 50/50 PREDILUTED FOR QUICK TOP OFFS: Already prediluted to make topping off your cooling system a breeze
- 1 GALLON ENGINE ANTIFREEZE/COOLANT: Fully compatible with other extended life antifreeze/coolants. This item contains a bittering agent called Denatonium Benzoate.
- PROTECTS: Advanced formulation prevents rust & corrosion protecting all cooling system components
- DESIGNED FOR EUROPEAN VEHICLES: Recommended for use with BMW, Jaguar, Volvo, and other European vehicles that require a BLUE Silicate-Enhanced Hybrid Organic Acid Technology (Si-HOAT) formula
- GUARANTEED: When installed as part of a complete flush and fill, PEAK guarantees this coolant will provide service life protection of up to 150,000 miles or 5 years.
- 50/50 PREDILUTED FOR QUICK TOP OFFS: Already prediluted to make topping off your cooling system a breeze
- Application: Newer model foreign light duty gasoline or diesel engine vehicles
- Recommended for: BMW, Jaguar, Mercedes-Benz, Mini, Smart, Volvo
- Formulation Features: Low silicate OAT. Nitrite, amine & phosphate (NAP) free.
- Provides excellent coolant-to-coolant compatibility with all coolant technology, but for best results, do not mix with conventional high pH, phosphate, borate or silicate based antifreeze.
- Product contains bitterant
- UNSURPASSED FREEZE PROTECTION AND ANTI-BOIL PERFORMANCE outperforms industry standards
- HYBRID ORGANIC ACID TECHNOLOGY FIGHTS RUST, SCALE & CORROSION while protecting all cooling system metals (including aluminum)
- HIGH-QUALITY ADDITIVES PROTECT AGAINST LEAKS and won’t harm gaskets, hoses, plastics or original vehicle finish
- YELLOW CONCENTRATE FORMULA should be mixed with clean tap water or demineralized water at 50/50 ratio for temperatures -34 to 265F; 60/40 for -62 to 270F; and 70/30 for -84 to 267F
- 5 YEAR/150,000 MILE GUARANTEE protects against engine failure caused by freeze-ups or boil-overs
- Direct replacement - this engine coolant reservoir matches the fit and function of the original part
- Ideal solution - engineered for a seamless installation
- Durable construction - manufactured from quality materials to withstand underhood heat and vibration
- Trustworthy design - backed by 100 years of automotive aftermarket experience
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
- 🚗 What Does a Coolant Reservoir Do? - A coolant reservoir is a small plastic tank that is connected to the radiator of a car’s cooling system. Its primary function is to provide a space for excess coolant to expand and contract as the engine heats up and cools down. Keep the engine operating at a normal temperature.
- 🚗 Part Numbers - 1645000049, 603-256, 603256, 164500004928. The radiator surge tank matches the fit and function of the original part. This is NOT a genuine part, it's an aftermarket replacement part.
- 🚗 Compatible with Select Mercedes-Benz Models - This radiator overflow tank is compatible with 2011 - 2015 C63 AMG, 2007 - 2009 GL320, 2010 - 2012 GL350, 2007 - 2014 GL450, 2008 - 2012 GL500, 2008 - 2012 GL550, 2007 - 2009 ML320, 2006 - 2012 ML350, 2010 - 2011 ML450, 2006 - 2015 ML500, 2008 - 2015 ML550, 2007 - 2011 ML63 AMG, 2011 - 2015 SLS AMG. Please check the description or enter Year/Make/Model on Amazon's Fitment Filter system to confirm your compatibility.
- 🚗 Replacement Instruction - Turn off and cool down the car, disconnect the drain line, remove the retaining bolts and swap in the new reservoir tank. Professional installation is highly recommended.
- 🚗 Durable and Long Lasting - This Coolant Recovery Tank is manufactured from quality materials, durable and long lasting. It is thoroughly tested to ensure optimum fit and performance on specific vehicle applications.
- Reliable
- Professional
- High performance
- Compatible with Mercedes-Benz GLA250 2015-2020; CLA250 2014-2019
- Replaces Part Number: 2465010325
- Direct replacement - this engine coolant reservoir matches the fit and function of the original part
- Ideal solution - engineered for a seamless installation
- Durable construction - manufactured from quality materials to withstand underhood heat and vibration
- Trustworthy design - backed by 100 years of automotive aftermarket experience
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
- CONTAINS ALUGARD PLUS FOR COMPATIBLITY WITH ALL ETHYLNE GLYCOL-BASED COOLANTS in automobiles and light duty trucks.Fit Type: Universal
- FIGHTS CORROSION, SCALING AND RUST while protecting all cooling system metals (including aluminum)
- HIGH-QUALITY ADDITIVES PROTECT AGAINST LEAKS and won’t harm gaskets, hoses, plastics or original vehicle finish
- PRE-MIXED YELLOW FORMULA IS READY-TO-USE in a 50/50 ratio with deionized water to protect all modern engine components from winter freezing (-34F) and summer boiling (265F).
- To use it in all makes and models designed to use ASTM D3306
Last update on 2024-07-25 / Affiliate links / Images from Amazon Product Advertising API
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