Check the Transmission Wiring Harness – 2020 Mercedes-Benz GLC-Class

2020 Mercedes-Benz GLC-Class

July 11, 2022 NHTSA CAMPAIGN NUMBER: 22V494000 Misrouted Transmission Wiring Harness A loss of drive power can increase the risk of a crash.   NHTSA Campaign Number: 22V494 Manufacturer Mercedes-Benz USA, LLC Components POWER TRAIN Potential Number of Units Affected 1,168   Summary Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLC350E4 vehicles. The transmission wiring harness may be routed … Read more

Replace Ignition Coils – 2021 Mercedes-Benz CLA-Class/GLE-Class/GLS-Class/C-Class/E-Class/GLA-Class/GLC-Class/AMG GT-Class/G-Class


This is to notify you of an Emission Service Campaign LAUNCH to replace the ignition coils on 657 Model Year  (“MY”) 2021 CLA (118 platform), GLE/GLS (167 platform), C-Class (205 platform), E-Class (213 platform), GLA (247 platform), GLC (253 platform), AMG GT  (290 platform) and G-Class (463 platform) vehicles. A notification letter will be mailed … Read more

Update Mobile Phone Cradle Control Unit Software – 2020-2022 Mercedes-Benz


  This is to notify you of the Service Campaign Launch to update the mobile phone cradle control unit software in 63,691 Model Year (“MY”) 2020-2022  A-Class, C-Class, CLA-Class, GLA-Class, GLB-Class, GLC-Class, GLE-Class, and GLS-Class (118, 167, 177, 205, 247, and 253 platform) vehicles. The vehicles will be visible and flagged in VMI as “OPEN” … Read more

Update Communication Module SIM Card Software – 2017-2022 Mercedes-Benz CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, & G-Class

2022 Mercedes-Benz GLE-Class

May 20, 2022 NHTSA CAMPAIGN NUMBER: 22V365000 Disabled Emergency Call System A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.   NHTSA Campaign Number: 22V365 Manufacturer Mercedes-Benz USA, LLC Components ELECTRICAL SYSTEM, COMMUNICATION Potential Number of Units Affected 234,862   … Read more

Retrofit HERMES Control Unit – 2021-2022 Mercedes-Benz CLA-Class, A-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLC-Class, & GLE-Class

2022 Mercedes-Benz GLE-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Retrofit HERMES Control Unit MY21-22 Various Models DATE:  April 29, 2022   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION   Please note that all customer inquiries should be … Read more