GLC-Class

Update Communication Module SIM Card Software – 2017-2022 Mercedes-Benz CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, & G-Class

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2022 Mercedes-Benz GLE-Class

May 20, 2022 NHTSA CAMPAIGN NUMBER: 22V365000 Disabled Emergency Call System A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.   NHTSA Campaign Number: 22V365 Manufacturer Mercedes-Benz USA, LLC Components ELECTRICAL SYSTEM, COMMUNICATION Potential Number of Units Affected 234,862   … Read more

Retrofit HERMES Control Unit – 2021-2022 Mercedes-Benz CLA-Class, A-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLC-Class, & GLE-Class

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2022 Mercedes-Benz GLE-Class

2022030017 Retrofit HERMES Control Unit This is to notify you of the Service Campaign Launch to retrofit the HERMES control unit in 17,546 Model Year (“MY”) 2021-2022 CLA-Class, A-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLC-Class, and GLE-Class  (118, 177, 213, 238, 247, 253, and 257 platform) vehicles. The vehicles will be visible and flagged in VMI … Read more

Check Headlamp Electrical Connections – 2021 Mercedes-Benz GLC-Class

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2021 Mercedes-Benz GLC-Class

April 15, 2022 NHTSA CAMPAIGN NUMBER: 22V261000 Headlight Failure Headlight failure can decrease visibility for both the driver and surrounding traffic, increasing the risk of a crash.   NHTSA Campaign Number: 22V261 Manufacturer Mercedes-Benz USA, LLC Components EXTERIOR LIGHTING Potential Number of Units Affected 129   Summary Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLC 300, GLC 300 4Matic, … Read more

Update MBUX Control Unit Navigation Software – 2021-2022 Mercedes-Benz A-Class, CLA-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLC-Class, GLE-Class, GLS-Class, & GT-Class

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2022 Mercedes-Benz GLE-Class

This is to notify you of the Service Campaign Launch to update the MBUX control unit software in 37,957 Model Year (“MY”) 2021-2022 A-Class (177 platform), CLA-Class (118 platform), CLS-Class (257 platform), E-Class (213 and 238 platform), GLA-Class, GLB-Class (247 platform), GLC-Class (253 platform), GLE-Class, GLS-Class (167 platform), and GT-Class (290 platform). The vehicles will … Read more

Update Rearview Camera Software – 2018-2021 Mercedes-Benz A-Class, C-Class, CLA-Class, CLS-Class, E -Class, GLA-Class, GLB-Class, GLC-Class, & GLE-Class

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2021 Mercedes-Benz A-Class

April 8, 2022 NHTSA CAMPAIGN NUMBER: 22V232000 Inoperable Rearview Camera Display/FMVSS 111 An inoperable rearview camera display reduces the driver’s rear view, increasing the risk of a crash.   NHTSA Campaign Number: 22V232 Manufacturer Mercedes-Benz USA, LLC Components BACK OVER PREVENTION Potential Number of Units Affected 126,443   Summary Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, … Read more