This is to notify you of the Service Campaign Launch to retrofit the HERMES control unit in 17,546 Model Year (“MY”) 2021-2022 CLA-Class, A-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLC-Class, and GLE-Class (118, 177, 213, 238, 247, 253, and 257 platform) vehicles. The vehicles will be visible and flagged in VMI as “OPEN” on April 29, 2022.
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that certain MY 2021-2022 CLA-Class, A-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLC-Class, GLE-Class, and (118, 177, 213, 238, 247, 253, and 257 platform) vehicles were manufactured without the HERMES control unit, as disclosed to the vehicle purchaser at the time of sale. As a result, the Mercedes Me Connect services including the emergency call (“eCall”) function are currently not available.
What We’re Doing
MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will retrofit the HERMES control unit to the vehicle and enable the Mercedes Me Connect functions on applicable vehicles.
Parts
The Remedy is available and can be performed as necessary. Parts will be VOR Only.
Diagnosis version.
- Before starting the work procedure, install all the add-ons that are updated daily in XENTRY Diagnosis.
- Make sure to follow the operation steps exactly as described in XENTRY Diagnosis.
- Use a battery charger to ensure sufficient power supply of the vehicle on-board electrical system battery (greater than 12.5 V).
If two or more software updates or SCN codings are performed during a workshop visit, the operation items 02-4762 and 02-5058 may only be invoiced once for each workshop order.
Work Procedure
- Retrofit HERMES control unit.
For basic data, see AR82.95-P-0019MFA for model 118, 177 and 247.
For basic data, see AR82.95-P-0019LWE for model 213 and 238.
For basic data, see AR82.95-P-0019LWX for model 253.
For basic data, see AR82.95-P-0019FR for model 257.
Work procedure is identical to “Replace HERMES control unit”. The old control unit can be disposed of.
- Connect XENTRY Diagnosis with USB cable.
- Perform commissioning in control unit for telematics services (HERMES).
To do this, select menu item “Quick test view – N112/9 control unit for telematics services (HERMES) –
Adaptations – Teach-in processes – Retrofitting of control unit ‘N112/9 control unit for telematics services (HERMES)'”.
Then follow the user guidance in XENTRY Diagnosis.
Several control units will be coded!
Clear out fault code memory after coding.
- Disconnect XENTRY Diagnosis.
- Remove masking sticker from SOS button of overhead control panel (figure 1).
- Perform function test.
6.1. Switch ignition to position 1. To do so, press start button once without touching the brake pedal.
6.2. Set head unit to radio menu and check whether SOS NOT READY appears (figure 2).
6.3. Switch ignition to position 2. To do so, press start button a second time without touching the brake pedal.
6.4. Check whether SOS NOT READY subsequently goes out automatically (figure 2).
- Remove supplement booklet ”Notes on vehicles without communication module” (A 000 584 50 15) if present.
- Activate Mercedes me connect services if the vehicle is customer owned.
It is recommended the Mercedes me connect services should be activated by the sales department using the Mmc Activation Best Practices. A separate NCU communication will be sent to the Sales Department informing them about the benefits of activating services.
Primary Parts Information
| Qty. | Part Name | Part Number |
| As required (1) | HERMES control unit, NAFTA (code 1B4) | A 238 900 91 01 |
Retrofit HERMES Control Unit
Various Models
Model Year 2021-2022
https://www.startekinfo.com/service/download-document/outside/226482/
https://static.oemdtc.com/https://static.oemdtc.com/Recall/P-SC-2022030017.pdf
 |
CarDAQ-Plus – PassThru J2534 Vehicle Reflash Hardware |
|
CarDAQ-M Modular PassThru J2534 Vehicle Reflash Hardware |
|
CarDAQ-Plus 2 |
|
VSI J2534 ECU Reprogrammer |
|
Autel (AULMF2534) MaxiFlash Pro |
All information in regard to Mercedes-Benz J2534 compliant software is available free of charge and found under the MB Workshop Resources tab on the home page of www.startekinfo.com
J2534 complaint software for Mercedes-Benz vehicles is available for purchase from Mercedes-Benz USA.
In order to use the J2534 complaint software for Mercedes-Benz vehicles, the purchaser must furnish their own:
- Windows based PC or laptop*
- J2534 compliant interface box*1*
*Must be purchased from a third party company and are not available from Mercedes-Benz USA LLC.
*1* suggested listing of J2534 interface boxes is located within the J2534 Pass-Thru User’s Manual which is posted for view without cost under the MB Workshop Resources tab on the home page of www.startekinfo.com
Vehicle Coverage
J2534 complaint software for Mercedes-Benz vehicles has coverage for all required functions associated to reprogramming, initialization, and fault clearing of emission control modules (engine and transmission) fitted to vehicles 2004 Model Year and newer. Additionally all access and functionality required in regard the configuration via SCN Coding and/or CVN Coding is covered.
J2534 complaint software for Mercedes-Benz vehicles is delivered via DVD media which is delivered monthly for the license term of one year upon purchase.
- All control unit software (reprogramming calibrations) is contained within J2534 DVD media.
Terms and conditions
J2534 complaint software for Mercedes-Benz vehicles is purchased in 1-year license increments. During that license term the user will receive an initial software package, license key, SCN/CVN Coding information/access as well as monthly updates via DVD media.
- Additional updates of software after the 1st year can be purchased at additional cost, however are not required for the system to continue functioning.
For pricing and additional information via the internet, please refer to the information at the beginning of this section.
- 👍【Works with Autel MK908, MS908(S/Pro), MK908P, MaxiSys Elite】Autel J2534 work with these tools to program ECUs on specific BMW/ BENZ for specific functions. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your scanner MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. If need any supports, contact us via: 🚘auteldirect @ outlook. com🚘 !
- 👍Fully compatible with both SAE J2534-1 and J2534-2 reprogramming standards and performs standard Pass Thru J2534 functionality. To check compatibility, please contact🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
- 👍Compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. To check compatibility, please contact 🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
- 👍Built-In Wireless with advanced networking functions and data storage. Fast performance ensures reprogramming even the newest controllers & Internet upgradable and updatable.
- 👍Attention: 1. After you ordered and received the J2534, please send us both of the S/N(12 digits, at the back of the device) of the J2534 and your MK908(P) /MS908S (Pro)/ Maxisys Elite to us to bind the two device together. 2. The functions are NOT universally compatible. Please send VIN number to 🚘auteldirect @ outlook . com🚘 to check compatibility before your order.
- ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
- J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
- TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
- J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
- FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
- 🚗【Same as MaxiSys Elite, No IP Restriction】: Covering 99% of the vehicle models from 1996 to 2022. Based on the MS908S Pro, Autel MK908P diagnostic scan tool enjoys superior hardware configuration, serves 13 languages with no IP restrictions (MS908S Pro ONLY supports English) Lifetime after-sales service and professional technology support have no difference from offline retail version. Feel free to message us with any problems.
- 🚗【ECU Programming & Coding, Guru for Local Smith】: To broaden vehicle business and increase your revenue, the Autel scanner MK908P assigns advanced ECU programming and coding to 1) customize your car, 2) unfold the hidden features, 3) disable the annoying functions to improve car performance, but also reprogram the adaptive data to certain components after repairs or replacements. The specific operation varies by model.
- 🚗【36+ Service Functions, Best for Repair Shops】: Designed for large-scale garages and equipped with 36+ repair functions, Autel MK908P covers 99% of cars in the market. This make it the most valuable scanner to serve as many cars as possible in your shop. The 36+ functions include Oil Reset, TPMS, ABS Bleeding, EPB, SAS, Injector Coding, BMS, Suspension, etc. Please be noted MK908P programming tool will always keep pace with newer functions and continuous upgrading, never out of date.
- 🚗【High-end Online Functions, OE-level Auto Scanner】: MK908P diagnostic tool explores all the systems and scans hidden DTCs. For quickly locating the fault, active test sends commands directly to vehicle modules to perform specific tests on windows, sunroofs, wipers, relays, injectors, and actuators, etc. Newly launched online functions obtain the online data from the server like online account login service for VW, Audi, Skoda; online configuration for Renault; online coding for Porsche; etc.
- 🚗【Top-end Configuration, Ultra-Fast Speed】: Same functions with MaxiSys Elite, but configured with 2G+64G memory Hexa-core processor, 10.1” screen, and 15000mAh battery to accelerate diagnostics and repair. 2022 MK908P diagnostic scanner offers more to expand the market and raise income for example power balance for Ford, Chrysler, GM; personalization for VW, Audi, Toyota; guided functions for VW, Audi, Skoda; etc.
- Industry-leading J2534 Pass-Thru Technology: Enabling diagnostics, reprogramming and security functions for dealerships and the independent repair facility. Economical and compact pass-thru devices provides an easy-to-use interface that allows you to repair complex vehicles with OE applications in your shop. Each type (see single branded types above) Mongoose-Plus is engineered to work with one of the following OEM's J2534 applications for Chrysler, Ford, GM, Nissan, Toyota, & VW/Audi.
- Supports Current & Earlier Vehicles: Enables diagnostics, programming and other “dealer” functions through OEM applications
- NEW Bluetooth Wireless Options Available: Providing wireless connectivity between your laptop and the Mongoose-Plus
- Expert Product Support: Staffed by technicians who understand vehicle repair and J2534 Pass‑Thru applications to help you with any technical setup questions
- Key Registration and Immobilizer Support: Using NASTF Vehicle Security Professional credentials
- 👍【Why Choose LAUNCH X431 PRO5】It is the original LAUNCH X431 scan tool, not a copy machine, also the 2022 upgraded version of CRP919X, PROS V1.0, X431 PRO3 and V+. LAUNCH X431 PRO 5, all is set to OE-level standards with 1) J2534 ECU Programming & 50+ service same as PAD V; 2) Bi-directional control + All system diagnostics as Snap-on scanner; 3) Online functions directly connect to OEM server; 4) support 150+ brands Vehicles from 1996-2022.
- 👍【J2534 Programming with Smart Box 3.0】 What is super SmartBox 3.0 VCI? Worth 1000$, Smart Box 3.0 is backed on new J2534/CANFD/DOIP, which enables you to run 14x quicker data trans and advanced OEM J2534 reprogramming for B-MW, Benz, Ford, Jaguar, Land Rover, GW, Volvo, etc. (please reach to us for more details). It also serves as a wireless VCI allowing the vehicle to transmit data to the diagnostic tablet without a physical connection.
- 👍【LAUNCH X431 PRO5 with Powerful 50+ Services】Especially designed for pro mechanics and big repair shops, Launch X431 scanner PRO5 is equipped with 50+ hot reset functions for 150 car makes which same as X431 PAD serious. Easy to navigate and help you do ABS Bleeding, TPMS Reset, Oil Reset, EPB Reset, Suspension, BMS, Injector Coding, IMMO, Power balance, Throttle Matching and more. 🚩Notice: we offer 2-year free update while other brands generally 1 year.
- 👍【Active Test + Local-smith Level ECU Coding】Come with appealing bi-directional control to troubleshoot all possible problems for full systems within 5 minutes. This LAUNCH scanner even develops all practical functions needed by all technicians: 1) ECU Coding for replacing, match, relearn, recode new ECU modules; 2) Online Coding for BMW, Audi, VW, Porsche, Benz to surf OEM data; 3) VAG Guided functions ease complex issues; 4) Personalization & ADAS improving car performance and driving safety.
- 👍【All System Diagnostics for 99% Vehicle Coverage] Serve for 150+ American, Asian, European brands, and cover 99% of vehicle models worldwide. This LAUNCH diagnostic scan tool can operate complete full-function diagnostics to all on-board systems to troubleshoot and repair all vehicle problems, including Engine, Transmission, Airbag, ABS, ESP, TPMS, Immobilizer, Gateway, Steering, Radio, Air Conditioning, etc.
- VXDIAG SVCI J2534 can compatible with SAE J2534-1 and partly compatible with SAE J2534-2. It supports most of vehicle communication protocols and can be used as PassThru device for many dealer level diagnostic software. And it can be used as a ELM327 device also, support most of ELM327 software.
- High speed host communication and Stable host communication. (with RTS/CTS flow control).Host communication is high-speed and stable, keeping the diagnosis smooth. And the programming function requires the original online account .（Not work for the Ford F serial cars, like F150,F250,F350,F450）
- [Switch on the Interface] There is a switch button on the interface. Please do press the switch button for the Module you want enter in. Pressed: works as ELM327 mode Released: works as J2534 mode
- VXDIAG SVCI J2534 is compatible with Ford / Mazda IDS,Only need to do two steps to Installs software. First,Install FVDI J2534 start software,then install the original brand vehicle software,For example, Ford, Mazda.(Before install the software,pls turn off your antivirus software )
- For software installation, please feel free to contact our online customer service.
- [J2534 COMPLIANT] - The Mastertech II is a J2534-1 and J2534-2 compliant VCI for OEM reprogramming and diagnostic applications
- [FULLY VALIDATED BY TOP 6 OEMS] - Mastertech II has been fully validated to operate with the top 6 OEM reprogramming applications: GM, Ford, FCA, Nissan/Infinity, Honda/Acura, and Toyota/Lexus
- [PRE-CONFIGURED] - The pre-configured wireless and wired connections make it quick and easy to connect to a vehicle from your PC (requires PC compliant with OE specifications and software)
- [RIGHT TO REPAIR] - Supports 'Right to Repair' (R2R) initiatives
- [COMPREHENSIVE KIT] - Kit includes: VCI, WiFi adapters (wireless PC to VCI), J1962 Cable (connect to vehicle), USB cable (connect to PC for firmware updates and setup), and Quick Start Guide
- 🆚LAUNCH X431 PRO5 scan tool Upgrade all functions of X431 PRO3/X-431 Throttle III/X431-TorqueIII/X431 V+, PROS V1.0, PAD3. ⓵ J2534 ECU Programming &Online functions directly connect to OEM server, 50+ reset same as X-431 Throttle;⓶Bi-directional control and All system diagnostics as Snap-on scanner; ⓷ Support 200+ brands Vehicles (include CAN/CAFD/DoIP/HD protocols and AutoAuth for FCA SGW) ⓸Powered by 8-core processor(1.8GHz), Android9.0 OS, 8GB ROM, 2.4 & 5GHz WiFi connection and 64G memory.
- 🚜[J2534 Reprogramming With FREE SMARTBOX 3.0】Save more than $2000, LAUNCH X431 PRO5 support J2534/DOIP/CANFD/HD protocols (Needn’t buy HDIII Module,Manufacture software and non-16pin adaptors need to be purchased separately.) Download OEM software from the manufacturer’s server to 1) program data to blank/used ECUs; 2) Reflash ECUs with data loss; 3)Upgrade ECU software version. As a wireless VCI allowing the vehicle to transmit data to the diagnostic tablet without a physical connection.
- 👏[50+ Reset, Continuously Updated Reset Functions]: With the LAUNCH diagnostic tool, You will never be bothered by tricky vehicle issues and keep pace with newer technology. 50 commonly reset functions ( in the quick page ) reaching into the smallest parts to root out the problems. Extra 300+ repair functions ( in-vehicle catalog) for specific models extend the capability to reset, regeneration, initiation, matching, etc. (Functions vary by models, configurations, and systems.)
- 🌐[One stop Intelligent Diagnostic Tool]: LAUNCH X431 PRO5 obd2 scanner Bluetooth provides Repair Tips, Repair Assist, Component Measurement, TSB, Relevant Cases DTC Analysis to simplify complex diagnostic and achieve the trouble-free repair. 🤩[One Scanner For Multiple Uses]: LAUNCH diagnostic tool PRO5 collaborates with add-on modules (ADAS, Videoscope, TSGUN, X-ProG3, WiFi Pinter, Battery Tester) to expand business applications and improve diagnostic accuracy.
- 👍【2022 New OE Level Online Functions 】Bidirectional Scan Tool offers you various high-end online functions, which enable you to access the online data to do fast & complicated vehicle repairs, e.g. 1) ECU Coding for replacing, match, relearn, recode new ECU modules; 2) Online Coding for BMW, Audi, VW, Porsche, Benz to surf OEM data; 3) VAG Guided functions ease complex issues; 4) Personalization & ADAS improving car performance and driving safety.
- 🥇【LAUNCH X431 PAD VII, 2022 Top Diagnostic Scanner】 As the latest all-around scan tool, LAUNCH X431 PAD VII has upgraded on top of LAUNCH X431 PRO5/PADIII/V+ 4.0 to rival the OEM automotive scanner. Owing ecu programming & online coding, J2534/RP1210/D-PDU/Do-IP/CANFD diagnostic protocols, topology map, 50+ service functions, 2022 advanced functions, highest hardware configuration, and 99.99% vehicles coverage, LAUNCH X431 PAD VII is a worthwhile investment for repair shops and mechanics.
- 【Online Programming & ECU Coding】 LAUNCH X431 PAD VII diagnostic tool with Smartlink C can perform ECU coding & programming to get the car to work correctly after module replacement. They support multiple protocols: J2534 (diagnose vehicles with OEM software and VCI), RP1210/D-PDU (diagnose heavy trucks (the diagnostic software and a non-standard 16PIN connector sold separately), Do-IP (diagnose E and F Chassis BMWs and new cars from Land Rover/Jaguar), CAN FD (diagnose new vehicles from GM).
- 【LAUNCH X431 PAD VII, 50+ Services & Topology Map】 LAUNCH X431 PAD VII bidirectional scan tool has 50+ maintenance functions, including but not limited to oil reset/ABS Bleeding/Injector Coding/AdBlue reset, helping you win more business. With topology map function, you can check the DTCs and all systems communication status visually in LAUNCH X431 PAD VII top obd2 scanner. The actuation test enables the tablet to output commands to the ECU to determine the integrity of systems or parts.
- 【Intelligent Diagnose & Guided Functions】 LAUNCH X431 PAD VII scan tool aims at freeing mechanics from tedious works. Intelligent Diagnose can easily get the VIN information of the car, guide you to vehicle information page without step-by-step selection, and display all diagnostic records. Guided Function (for V.A.G) enables you to follow the on-screen prompts, simple & convenient. Pin Detection allows you to detect the voltage of DLC pins and supported protocol types to troubleshoot the DLC.
- 【All-in-One Tool for Diagnoses and Inspections, Save $2000+】 LAUNCH X431 PAD VII supports add-on modules (sold separately) to carry out more in-depth inspections and calibrations: oscillograph, sensor, battery test, endoscope, Wi-Fi printer, TSGUN, Immobilizer,etc. With 60+ advanced functions: guided functions, component matching, power balance, online parameterization, online calibration, LAUNCH X431 PAD VII high-end comprehensive diagnostic scan tool turns you into a pro auto mechanic.
- Featured with a brand-new upgrade system, X-431 PRO5 is newly designed for All Makes, All Models, and Full system diagnosis and assists the technician to make the vehicle diagnosis and repair easier at all skill levels.
- [J2534 ECU Reprogramming Tool, No IP Limitation]: LAUNCH X431 PRO5 scan tool Upgrade all functions of X431 V+, PROS V1.0, PAD3. With the SmartBox3.0 can download the OEM software from the manufacturer’s server for free.
- [3 IN-1 FREE J2534 ECU Programming Device: LAUNCH X431 PRO5 support all new J2534/DOIP/CANFD protocols to access data and OE programming downloads for most Car; Support DC9-36V for HD Vehicle ( No NEED buy HD Module, SAVING $900+.)
- [ One-stop Intelligent Tools]: Workshop level scan tool X431 PRO5 with the repair fix solutions database, Code Assist, Repair Tips,Component Measurement, TSB, Relevant Cases,DTC Analysis to simplify complex diagnostic and achieve the trouble-free repair.
- [50+ Reset, Continuously Updated Reset Functions]: 50 resets reaching into the smallest parts to root out the problems. Extra 300+ repair functions ( in-vehicle catalog) for specific models extend the capability to regeneration, initiation, matching, etc.
Last update on 2022-10-01 / Affiliate links / Images from Amazon Product Advertising API
This product was presentation was made with AAWP plugin.