Communication Module Software Update – 2021 Mercedes-Benz S-Class

2021 Mercedes-Benz S-Class

January 5, 2024 2023120012 Communication Module Software Update This is to notify you of the Service Campaign Launch to Update the Communication Module Software in 1,579 Model Year (“MY”) 2021 S-Class (223 platform) vehicles.  The vehicles will be visible and flagged in VMI as “OPEN” on January 5, 2024.   Issue Mercedes-Benz AG (“MBAG”), the … Read more

Update Communication Module SIM Card Software – 2017-2022 Mercedes-Benz CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, & G-Class

2022 Mercedes-Benz GLE-Class

May 20, 2022 NHTSA CAMPAIGN NUMBER: 22V365000 Disabled Emergency Call System A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.   NHTSA Campaign Number: 22V365 Manufacturer Mercedes-Benz USA, LLC Components ELECTRICAL SYSTEM, COMMUNICATION Potential Number of Units Affected 234,862   … Read more

Update Communication Module Software – 2022 Mercedes-Benz EQS-Class & S-Class

2022 Mercedes-Benz EQS-Class

December 27, 2021 NHTSA CAMPAIGN NUMBER: 21V00J000 Disabled Emergency Call System A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.   NHTSA Campaign Number: 21V00J Manufacturer Mercedes-Benz USA, LLC Components ELECTRICAL SYSTEM, COMMUNICATION Potential Number of Units Affected 1,239 … Read more

Rework Wiring Harness for Communication Module – 2020 Mercedes-Benz AMG GT-Class

2020 Mercedes-Benz AMG GT-Class

April 21, 2020 NHTSA CAMPAIGN NUMBER: 20V227000 Inaccurate Vehicle Location for Emergency Services An inaccurate vehicle location or the inability to communicate with the call center may delay emergency responders, increasing the risk of injury in the event of an emergency.   NHTSA Campaign Number: 20V227 Manufacturer Mercedes-Benz USA, LLC. Components COMMUNICATION Potential Number of Units Affected 149   … Read more