Update Front and Rear Active Roll Stabilization Control Unit – 2021 Mercedes-Benz GLE-Class & GLS-Class

2021 Mercedes-Benz GLE-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2021060016 Launch Notification Update Front and Rear Active Roll Stabilization Control Unit MY21 167 (GLE-Class and GLS-Class) Date: July 16, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION   … Read more

Replace LED Headlamp – 2018-2021 Mercedes-Benz GLE-Class, C-Class, A-Class, GLB-Class

2021 Mercedes-Benz GLE-Class

July 2, 2021 NHTSA CAMPAIGN NUMBER: 21V509000 Incorrectly Adjusted Headlights/FMVSS 108 Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.   NHTSA Campaign Number: 21V509 Manufacturer Mercedes-Benz USA, LLC Components EXTERIOR LIGHTING Potential Number of Units Affected 1,467   Summary Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, … Read more

Update Digital Operator’s Manual and Enclose Printed Operator’s Manual, Replace if Necessary – 2021 Mercedes-Benz GLE-Class

2021 Mercedes-Benz GLE-Class

WORK DESCRIPTION FOR FIELD MEASURE   Code: 21P5891115 Version: 2.0   Update Digital Operator’s Manual and enclose printed operator’s manual, replace if necessary Model 167 549 – CONNECT 20 HIGH (NTG6). 548 – CONNECT 20 MID (NTG6). ME05 – PLUG-IN HYBRID VEHICLE. ME10 – HYBRID VEHICLE.   Work procedure A: Update Digital Operator’s Manual with … Read more

Update MBUX Software – 2019-2021 Mercedes-Benz

2021 Mercedes-Benz E-Class

May 14, 2021 NHTSA CAMPAIGN NUMBER: 21V354000 Rearview Camera Image May Not Display/FMVSS 111 A backup camera that displays a blank image reduces the driver’s rear view, increasing the risk of a crash or injury.   NHTSA Campaign Number: 21V354 Manufacturer Mercedes-Benz USA, LLC Components BACK OVER PREVENTION, ELECTRICAL SYSTEM Potential Number of Units Affected 342,366   Summary Mercedes-Benz USA, … Read more

Check Installation of Air Conditioning Drain Hoses – 2020-2021 Mercedes-Benz GLE-Class, GLS-Class

2021 Mercedes-Benz GLE-Class

April 23, 2021 NHTSA CAMPAIGN NUMBER: 21V288000 Water Intrusion from AC Drain Hose May Cause Short Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, … Read more