Update Mobile Phone Cradle Control Unit Software – 2020-2022 Mercedes-Benz

Mercedes-Benz

This is to notify you of the Service Campaign Launch to update the mobile phone cradle control unit software in 63,691 Model Year (“MY”) 2020-2022  A-Class, C-Class, CLA-Class, GLA-Class, GLB-Class, GLC-Class, GLE-Class, and GLS-Class (118, 167, 177, 205, 247, and 253 platform) vehicles. The vehicles will be visible and flagged in VMI as “OPEN” on … Read more

2021080018 – Update Engine Control Unit Software – 2019-2020 Mercedes-Benz

Mercedes-Benz

This is to notify you of the Emission Recall Campaign LAUNCH notification to update the engine control unit software in 1,812 Model Year (“MY”) 2019-2020 C, E, S, GLS, GLE, GLC, SLC, SL, G & AMG GT-Class (205, 213, 217, 222, 166, 292, 253, 172, 231, 463, 290, 190 platforms). A customer notification letter will … Read more

Update Transmission Control Unit Software – 2019-2020 Mercedes-Benz CLA-Class, A-Class, & GLB-Class

2020 Mercedes-Benz CLA-Class

This is to notify you of the Service Campaign Launch to update the transmission control unit software in 33,704 Model Year (“MY”) 2019-2020 CLA-Class, A-Class, and GLB-Class (118, 177, and 247 platform) vehicles.  The vehicles will be visible and flagged in VMI as “OPEN” on June 3, 2022.   Issue Mercedes-Benz AG (“MBAG”), the manufacturer of … Read more

Update Communication Module SIM Card Software – 2017-2022 Mercedes-Benz CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, & G-Class

2022 Mercedes-Benz GLE-Class

May 20, 2022 NHTSA CAMPAIGN NUMBER: 22V365000 Disabled Emergency Call System A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.   NHTSA Campaign Number: 22V365 Manufacturer Mercedes-Benz USA, LLC Components ELECTRICAL SYSTEM, COMMUNICATION Potential Number of Units Affected 234,862   … Read more

Disabled Emergency Call System – 2019-2021 Mercedes-Benz Metris, & Sprinter

2021 Mercedes-Benz Metris

May 20, 2022 NHTSA CAMPAIGN NUMBER: 22V360000 Disabled Emergency Call System A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.   NHTSA Campaign Number: 22V360000 Manufacturer Daimler Vans USA, LLC Components ELECTRICAL SYSTEM, COMMUNICATION Potential Number of Units Affected 19,937 … Read more