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This is to notify you of the Emission Recall Campaign LAUNCH notification to update the engine control unit software in 1,812 Model Year (“MY”) 2019-2020 C, E, S, GLS, GLE, GLC, SLC, SL, G & AMG GT-Class (205, 213, 217, 222, 166, 292, 253, 172, 231, 463, 290, 190 platforms). A customer notification letter will be mailed to customers advising of this emission recall, which may generate questions. Affected VINs will be flagged in VMI as “OPEN” on July 1, 2022.
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz
vehicles, has determined that certain vehicles may not meet current OBD software requirements.
What We’re Doing
What We’re Doing MBUSA will conduct a voluntary Emission Recall Campaign in which an authorized Mercedes- Benz dealer will update the engine control unit software in the affected vehicles.
Parts
Parts are not required for this campaign since the remedy is software based
Note:
Update engine control unit software
Models 205, 213, 217, 222, 166, 292, 253, 172, 231, 463, 290, and 190 with M177
- Ensure use of XENTRY Diagnosis version BD/DVD (03/2021) or higher.
- Before starting the work procedure, install all the add-ons that are updated daily in XENTRY Diagnosis.
- Make sure to follow the operation steps exactly as described in XENTRY Diagnosis.
- Use a battery charger to ensure sufficient power supply of the vehicle on-board electrical system battery (greater than 12.5 V).
- If XENTRY Diagnosis is already connected to the vehicle, start with operation step 2.
If two or more software updates or SCN codings are performed during one workshop visit, operation items 02-4762 and 02-5058 may be invoiced.
only once for each workshop order.
Work procedure
- Connect XENTRY Diagnosis.
- Update engine control unit software.
To do this, select menu item “Quick test view N3/10 Motor electronics Adaptations Control unit update Updating of control unit software.”
Then follow the user guidance in XENTRY Diagnosis.
- Disconnect XENTRY Diagnosis.
Bank Compensation
Various Models
Model Year 2019-2020
Mercedes-Benz
Reprogramming
All information in regard to Mercedes-Benz J2534 compliant software is available free of charge and found under the MB Workshop Resources tab on the home page of www.startekinfo.com
J2534 complaint software for Mercedes-Benz vehicles is available for purchase from Mercedes-Benz
USA.
In order to use the J2534 complaint software for Mercedes-Benz vehicles, the purchaser must furnish their own:
- Windows based PC or laptop*
- J2534 compliant interface box*1*
*Must be purchased from a third party company and are not available from Mercedes-Benz USA LLC.
*1* suggested listing of J2534 interface boxes is located within the J2534 Pass-Thru User’s Manual which is posted for view without cost under the MB Workshop Resources tab on the home page of www.startekinfo.com
Vehicle Coverage
J2534 complaint software for Mercedes-Benz vehicles has coverage for all required functions associated to reprogramming, initialization, and fault clearing of emission control modules (engine and transmission) fitted to vehicles 2004 Model Year and newer. Additionally all access and functionality required in regard the configuration via SCN Coding and/or CVN Coding is covered.
J2534 complaint software for Mercedes-Benz vehicles is delivered via DVD media which is delivered monthly for the license term of one year upon purchase.
- All control unit software (reprogramming calibrations) is contained within J2534 DVD media.
Terms and conditions
J2534 complaint software for Mercedes-Benz vehicles is purchased in 1-year license increments. During that license term the user will receive an initial software package, license key, SCN/CVN Coding information/access as well as monthly updates via DVD media.
- Additional updates of software after the 1st year can be purchased at additional cost, however are not required for the system to continue functioning.
For pricing and additional information via the internet, please refer to the information at the beginning of this section.
- J2534 Pass-Thru Programmer: TOPDON RLink J2534 is an advanced diagnostic and reprogramming tool that support all J2534 protocols, as well as D-PDU, CAN-FD and DoIP, ensuring compatibility with a wide range of modern vehicles. It offers extensive versatility with support for over 17 major automotive brands, including Chrysler
, Ford, GM, Nissan, Toyota, Honda, Subaru, Land Rover/Jaguar, Volvo, Wuling, Volkswagen, Mercedes-Benz
, and BMW, and so on, enjoy dealership-level functions at your fingertips
- All-in-One OEM Diagnostics: This J2534 ECU programming tool elevates your automotive repair capabilities to new heights by delivering complete OEM diagnosis. Boasting comprehensive full-system diagnostics, intuitive repair guides, advanced ECU programming and coding, common reset services, a vast library of repair information and more, this all-in-one solution empowers technicians to effortlessly tackle complex vehicle issues with ease
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- Integrated Excellence, Always Up-to-Date: Featuring the exclusive RLink Platform to provide a streamlined experience with one-click driver installation and management, ensuring flawless integration with your OE software, maintaining the original performance quality. The built-in operation guide makes mastering OE software quick and easy, so you can get started right away. Plus, with lifetime free updates, your diagnostics will stay current with the latest drivers and innovations
- Efficiency Meets Versatility: Engineered to support three CAN channels simultaneously - CAN FD and CAN-CC included, giving you the edge in fast troubleshooting. To perfectly synchronized with the OE software, please diagnose with active subscriptions and make sure your computer system is running a compatible 64-bit Windows version (7, 8, 10 or later) to fully leverage the power of RLink J2534. *We don't provide extra OE software
- 【J2534 PROTOCOL WITH SMARTLINKC】 LAUNCH X431 PRO3S+ ELITE scan tool with newly upgraded smartlinkC V2.0. The SmartLinkC is a communication interface supporting J2534 specifications. Of course, it also can be used as a J2534 PassThru device, working together with the PC installed with the OEM diagnostic software to perform the J2534 protocol.J2534 protocol is the only solution for problems ranging from driveability and loss of power to poor fuel economy.
- 【INTELLIGENT TOPOLOGY MAP TO FASTER FULL SYSTEMS DIAGNOSIS】 X431 PRO3S+ELITE bidirectional scan tool with new-added intuitive topology mapping. Harnesses intuitive topology mapping for comprehensive visualization of the vehicle all system. It shows all available control units in different colors, the numbers of system, the scanned system, and the scan results, bringing maximum convenience & superfast speed for you to do swift diagnosis & high-level repairs.
- 【TOP HARDWARE CONFIGURATION, UPGRADED OF LAUNCH X431 PRO3S+】 LAUNCH X431 PRO3S+ELITE diagnostic scanner possess with Android 10.0 OS; CPU 4-Core Processor, 2.0 GHz. Greatly increased the speed of running multiple task. 2.4GHz/5GHz; 6300mAh/7.6V stronger battery capacity; 10.1 Inch Touchscreen with 8MP camera; AUTO VIN; 4GB+64GB storage memory; 20X faster transmission rate, save more vehicle documents and customer data; Supports 25+ Software Languages, such as EN, DE, FR, SP nd JP and so on.
- 【3000+ ACTIVE TEST/BI-DIRECTIONAL CONTROL LAUNCH SCANNER】 LAUNCH X431 PRO3S+ELITE HD automotive scanner is a cost-effective bidirectional scanner that deserves owned by every repairing DIYers and mechanics. You can easily send command signal at fingertips from the scanner to various module actuators to test component integrity and functionality in minutes or even seconds to tell if replacement or repair is needed.
- 【COMPLETE 60+ HOT RESETS, CALIBRATION, INITIALIZATION, RELEARN】 LAUNCH X431 PRO3S+ELITE SmartLinkC escaner automotriz professional enjoys 60+ special service, such as Oil Reset, ABS brake bleed, EPB, SAS, BMS, Suspension, Injector reset, Power Balance, Turbo Calibration, VGT, Transmission Adaption, Throttle Adaptation, matching and etc. rigorous on-site testing has been performed to ensure 100% availability.
- ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
- J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
- TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
- J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
- FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler
/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
- 🌐【Works with Autel Elite II Elite MS908 MS908S Pro II MS908CV II MK908P MK908 Pro II】Autel J2534 work with these tools to program ECUs on specific BM.W/ BE.NZ for specific functions. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your scanner MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. If need any supports, contact us via: 🚘auteldirect @ outlook. com🚘.
- 🌐【SAE J2534-1 & J2534-2 Standards】Autel MaxiFlash Elite J2534 is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device, which performs standard PassThru J2534 functionality: Compatible with for Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BM.W 3G for OEM diagnostics. Autel MaxiFlash J2534 is also specially designed to provide users with P-C communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, reliability and flexibility.
- 🌐【High-speed Transmission Speed】Autel MaxiFlash Elite Reprogramming Device J2534 supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed to save more times and win more business.
- 🌐【Multiple Devices Connected with P-C】Autel MaxiFlash Elite J2534 also supports multiple device connections to the P-C, which can operate diagnostic and reprogramming functions on more than one vehicle at the same time. Autel MaxiFlash Elite J2534 built-in wireless and data storage, which can update via Internet. It also ensures quickly reprogramming even the newest controllers.
- 🌐【Extensive Compatibility】Autel MaxiFlash J2534 is compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BM.W 3G for OEM diagnostics. To check compatibility, please contact 🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
- CUSTOM-DESIGNED FOR USE WITH FORSCAN: Works with all FORScan compatible vehicles and is recommended by the FORScan Team
- DEALERSHIP-LEVEL DIAGNOSTICS: OBDLink EX supports all Ford protocols, modules, and advanced features of FORScan
- ELECTRONIC SWITCH allows FORScan to access all CAN buses simultaneously and enables advanced functions not possible with “toggle switch” adapters
- MAXIMUM THROUGHPUT -- up to 20 times faster than “toggle switch” adapters
- ROCK-SOLID CONNECTION avoids data corruption and dropped packets
- [J2534 COMPLIANT] - The Mastertech II is a J2534-1 and J2534-2 compliant VCI for OEM reprogramming and diagnostic applications
- [FULLY VALIDATED BY TOP 6 OEMS] - Mastertech II has been fully validated to operate with the top 6 OEM reprogramming applications: GM, Ford, FCA, Nissan/Infinity, Honda/Acura, and Toyota/Lexus
- [PRE-CONFIGURED] - The pre-configured wireless and wired connections make it quick and easy to connect to a vehicle from your PC (requires PC compliant with OE specifications and software)
- [RIGHT TO REPAIR] - Supports 'Right to Repair' (R2R) initiatives
- [COMPREHENSIVE KIT] - Kit includes: VCI, WiFi adapters (wireless PC to VCI), J1962 Cable (connect to vehicle), USB cable (connect to PC for firmware updates and setup), and Quick Start Guide
SEOCONTENT-START
Mercedes-Benz USA, LLC A Mercedes-Benz
Group AG Company One Mercedes-Benz
Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis IMPORTANT EMISSION RECALL CAMPAIGN INFORMATION Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz
Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Emission Recall Campaign Launch Notification Update Engine Control Unit Software MY19-20 C, E, S, GLS, GLE, GLC, SLC, SL, G & AMG-GT-Class (205, 213, 217, 222, 166, 292, 253, 172, 231, 463, 290, 190 platforms) DATE: 7/1/2022 Mercedes-Benz
USA, LLC A Mercedes-Benz
Group AG Company One Mercedes-Benz
Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Recall Campaign Launch Notification July 1, 2022 Campaign No. : CA DMV. : Campaign Desc. : Update Engine Control Unit Software 2021080018 210818 21P5499210 This is to notify you of the Emission Recall Campaign LAUNCH notification to update the engine control unit software in 1,812 Model Year (“MY”) 2019-2020 C, E, S, GLS, GLE, GLC, SLC, SL, G & AMG GT-Class (205, 213, 217, 222, 166, 292, 253, 172, 231, 463, 290, 190 platforms). A customer notification letter will be mailed to customers advising of this emission recall, which may generate questions. Affected VINs will be flagged in VMI as “OPEN” on July 1, 2022. Background Issue Mercedes-Benz
AG (“MBAG”), the manufacturer of Mercedes-Benz
vehicles, has determined that certain vehicles may not meet current OBD software requirements. What We’re Doing MBUSA will conduct a voluntary Emission Recall Campaign in which an authorized Mercedes- Benz dealer will update the engine control unit software in the affected vehicles. Parts Parts are not required for this campaign since the remedy is software based Vehicles Affected Vehicle Model Year(s) 2019-2020 Vehicle Model C, E, S, GLS, GLE, GLC, SLC, SL, G & AMG GT-Class (205, 213, 217, 222, 166, 292, 253, 172, 231, 463, 290, 190 platforms) Vehicle Populations Total Recall Population 1,812 Notice to California Dealers: As required by 13 CCR 2117, a proof of correction (“POC”) certificate showing that the vehicle has been repaired under this recall must be issued by the authorized service facility, and that such a certificate may be required by California as a condition of vehicle re-registration or operation. Please reference this POC in the attached work instructions. Failure to complete this step may result in fines and penalties and lead to customer dissatisfaction. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed on 7/15/2022. AOMS/SOMS AOMs – This campaign may generate questions from your dealers. Please forward this notice to your dealers ASAP. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. Campaign No. 2021080018, July 2022 TO: ALL MERCEDES-BENZ
CENTERS/DEALERSHIPS SUBJECT: Model Various Model year 2019-2020 Update Engine Control Unit Software (Cylinder Bank Compensation) Mercedes-Benz
AG has determined that certain C-Class (205 platform), E-Class (213 platform), S-Class Coupe/Convertible (217 platform), S-Class (222 platform), GLE/GLS (166 platform), GLE Coupe (292 platform), GLC (253 platform), SLC (172 platform), SL (231 platform), G-Class (463 platform), AMG GT 4-doors Coupe (290 platform) and AMG GT (190 platform) vehicles may not meet current OBD software requirements. An emission recall campaign is being conducted to remedy the situation in which a dealership would update the engine control unit software. Prior to performing this Campaign: • VMI must always be checked before performing campaigns to verify that the campaign is required on ccca specific vehicle. Always check for any other open campaigns, and perform accordingly. • Please review the entire Campaign bulletin and follow the repair procedure exactly as described. Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator. Approximately 1,812 vehicles are affected. Order No. P-RC-2021080018 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records. 2 P-RC-2021080018 Note: Update engine control unit software Models 205, 213, 217, 222, 166, 292, 253, 172, 231, 463, 290, and 190 with M177 • Ensure use of XENTRY Diagnosis version BD/DVD (03/2021) or higher. • Before starting the work procedure, install all the add-ons that are updated daily in XENTRY Diagnosis. • Make sure to follow the operation steps exactly as described in XENTRY Diagnosis. • Use a battery charger to ensure sufficient power supply of the vehicle on-board electrical system battery (greater than 12.5 V). • If XENTRY Diagnosis is already connected to the vehicle, start with operation step 2. If two or more software updates or SCN codings are performed during one workshop visit, operation items 02-4762 and 02-5058 may be invoiced. only once for each workshop order. Work procedure 1. Connect XENTRY Diagnosis. 2. Update engine control unit software. To do this, select menu item “Quick test view N3/10 Motor electronics Adaptations Control unit update Updating of control unit software.” Then follow the user guidance in XENTRY Diagnosis. 3. Disconnect XENTRY Diagnosis. Note: • The following allowable labor operation should be used when submitting a warranty claim for this repair: Warranty Information Operation: 02-9334 Update engine control unit software (with XENTRY Diagnosis connected) 02-4762* 02-5058* Connect/disconnect diagnostic system (XENTRY Diagnosis) Connect/disconnect starter battery charger (with XENTRY Diagnosis connected) Damage Code Operation Number Labor Time (hrs.) 54 992 10 02-9334 0.1 02-4762* 0.1 02-5058* 0.1 * Operation item may be invoiced only once for each workshop order. Note Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document. 3 P-RC-2021080018 The following step applies to California dealers only. Apply Proof of Correction Label (A 000 584 54 13) to area identified in Figure 1. Fill in the blank areas of the label. The campaign number for the California Proof of Correction is unique and must be entered as such (210818), your dealer code, and the date of the repair, using a black permanent marker. Note: Clean bonding surface prior to affixing label. Figure 1 The following step applies to California dealers only. Provide the owner with the completed and signed Proof of Correction Certificate (A 000 584 42 14) Figure 2, after you scan a completed form and attach to the RO. The recall number for the California Proof of Correction is unique and must be entered as such (210818). Figure 2 California Proof of Correction Parts Information Qty. Part Name Part Number 1 Sheet (CA Dealers Only) A 000 584 42 14 1 Label (CA Dealers Only) A 000 584 54 13
SEOCONTENT-END
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