2021 Mercedes-Benz CLA-Class, GLA-Class, & GLC-Class Update MBUX Control Unit Software

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Campaign No. 2021080015, September 2021

 

TO: ALL MERCEDES-BENZ CENTERS
SUBJECT: Model CLA-Class, GLA-Class, GLC-Class vehicles (118, 247, 253 platform)
Model Year 2021
Update MBUX Control Unit Software

 

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2021 CLA-Class, GLA-Class and GLC-Class (118, 247, and 253 platform respectively) vehicles, the software of the MBUX control unit does not correspond to the current production configuration and so the navigation may not function as intended. MBUSA will conduct a Service Campaign to update the MBUX control unit software on the affected vehicles. An authorized Mercedes-Benz dealer will update the MBUX control unit software.

 

Prior to performing this Campaign:

  • VMI must always be checked before performing campaigns to verify that the campaign is required on a specific Always check for any other open campaigns, and perform accordingly.
  • Please review the entire Campaign bulletin and follow the repair procedure exactly as described.

 

Approximately 44 vehicles are affected.

 

Order No. P-SC-2021080015

This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.

 


Updating the MBUX Control Unit Software

Models 118, 247, and 253 with code 548 or 549

 

Code 548 corresponds to Connect 20 Mid

Code 549 corresponds to Connect 20 High

 

  • Ensure use of XENTRY Diagnosis version 06/2021 or higher.
  • Before starting the work procedure, install the current version of all add-ons in XENTRY Diagnosis.
  • Make sure to follow the operation steps exactly as described in XENTRY Diagnosis.
  • Use a battery charger to ensure sufficient power supply of the vehicle on-board electrical system battery ( than 12.5 V).
  • If XENTRY Diagnosis is already connected to the vehicle, start with operation step 2.
  • If two or more software updates or SCN codings are performed during one workshop visit, operation items 02-4762 and 02-5058 may be invoiced only once for each workshop order.

 

Work procedure

  1. Connect XENTRY Diagnosis.
  2. Update MBUX multimedia system control unit software.

To do this, select menu item “Quick test view ⇒ A26/17 MBUX multimedia system (Head unit) ⇒ Adaptations ⇒ Control unit update ⇒ Update of control unit software”.  Then follow the user guidance in XENTRY Diagnosis.

  1. Disconnect XENTRY

 

Warranty Information

Note: The following allowable labor operation should be used when submitting a warranty claim for this repair:

Operation: (02-9334)       Update MBUX control unit software (with XENTRY Diagnosis connected)

(02-4762)* Connect/disconnect diagnosis system (XENTRY Diagnosis)

(02-5058)* Connect/disconnect starter battery charger (with XENTRY Diagnosis connected)

Damage Code Operation Number Labor Time (hrs.)
 

54 987 11

02-9334 0.1
02-4762* 0.1
02-5058* 0.1

 

* Operation item may be invoiced only once for each workshop order.

 

Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document.

 

P-SC-2021080015

 


Update MBUX Control Unit Software
Model CLA-Class, GLA-Class, and GLC-Class Vehicles (118, 247, and 253 platform)
Model Year 2021

https://www.startekinfo.com/service/download-document/outside/225752/

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Mercedes-Benz Reprogramming

J2534 Pass-Thru

All information in regard to Mercedes-Benz J2534 compliant software is available free of charge and found under the MB Workshop Resources tab on the home page of www.startekinfo.com

J2534 complaint software for Mercedes-Benz vehicles is available for purchase from Mercedes-Benz USA.

In order to use the J2534 complaint software for Mercedes-Benz vehicles, the purchaser must furnish their own:

  • Windows based PC or laptop*
  • J2534 compliant interface box*1*

*Must be purchased from a third party company and are not available from Mercedes-Benz USA LLC.

*1* suggested listing of J2534 interface boxes is located within the J2534 Pass-Thru User’s Manual which is posted for view without cost under the MB Workshop Resources tab on the home page of www.startekinfo.com

 

Vehicle Coverage

J2534 complaint software for Mercedes-Benz vehicles has coverage for all required functions associated to reprogramming, initialization, and fault clearing of emission control modules (engine and transmission) fitted to vehicles 2004 Model Year and newer. Additionally all access and functionality required in regard the configuration via SCN Coding and/or CVN Coding is covered.

J2534 complaint software for Mercedes-Benz vehicles is delivered via DVD media which is delivered monthly for the license term of one year upon purchase.

  • All control unit software (reprogramming calibrations) is contained within J2534 DVD media.

 

Terms and conditions

J2534 complaint software for Mercedes-Benz vehicles is purchased in 1-year license increments. During that license term the user will receive an initial software package, license key, SCN/CVN Coding information/access as well as monthly updates via DVD media.

  • Additional updates of software after the 1st year can be purchased at additional cost, however are not required for the system to continue functioning.

For pricing and additional information via the internet, please refer to the information at the beginning of this section.

 

2021 Mercedes-Benz CLA-Class, GLA-Class, & GLC-Class Update MBUX Control Unit Software | small light CarDAQ-Plus - PassThru J2534 Vehicle Reflash Hardware
2021 Mercedes-Benz CLA-Class, GLA-Class, & GLC-Class Update MBUX Control Unit Software | small light CarDAQ-M Modular PassThru J2534 Vehicle Reflash Hardware
2021 Mercedes-Benz CLA-Class, GLA-Class, & GLC-Class Update MBUX Control Unit Software | small light CarDAQ-Plus 3
2021 Mercedes-Benz CLA-Class, GLA-Class, & GLC-Class Update MBUX Control Unit Software | small light Bosch Automotive Tools MTECH2 Mastertech II J2534
2021 Mercedes-Benz CLA-Class, GLA-Class, & GLC-Class Update MBUX Control Unit Software | small light Autel (AULMF2534) MaxiFlash Pro
2021 Mercedes-Benz CLA-Class, GLA-Class, & GLC-Class Update MBUX Control Unit Software | small light Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit
2021 Mercedes-Benz CLA-Class, GLA-Class, & GLC-Class Update MBUX Control Unit Software | small light RAP2 OEM J2534 Remote Reprogramming Tool
2021 Mercedes-Benz CLA-Class, GLA-Class, & GLC-Class Update MBUX Control Unit Software | small light Autel MaxiFlash Elite VCI J2534 Pass-Thru ECU Programming Tool
2021 Mercedes-Benz CLA-Class, GLA-Class, & GLC-Class Update MBUX Control Unit Software | small light BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI
2021 Mercedes-Benz CLA-Class, GLA-Class, & GLC-Class Update MBUX Control Unit Software | small light Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909
2021 Mercedes-Benz CLA-Class, GLA-Class, & GLC-Class Update MBUX Control Unit Software | small light GODIAG J2534

 

www.startekinfo.com

 


 

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Last update on 2024-06-16 / Affiliate links / Images from Amazon Product Advertising API

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