TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Sliding Roof – Car Wash Mode MY20 167(GLS-Class) Date: May 22, 2020 IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION Please note that all customer inquiries should … Read more
May 22, 2020 NHTSA CAMPAIGN NUMBER: 20V298000 Incorrect Replacement Passenger Air Bag Installed An incorrect passenger air bag may not provide adequate protection, increasing the risk of injury in the event of a crash. NHTSA Campaign Number: 20V298 Manufacturer Mercedes-Benz USA, LLC. Components AIR BAGS Potential Number of Units Affected 747 Summary Mercedes-Benz USA, LLC. (MBUSA) is recalling … Read more
TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Apply Wax as Preservation Agent to Jack Support Points MY19-20 205 (C-Class) DATE: March 13, 2020 IMPORTANT SERVICE CAMPAIGN INFORMATION Please see the attached documents … Read more
TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Surface Cracks in Longitudinal Member Rivets MY20 205 (C-Class) DATE: March 13, 2020 IMPORTANT SERVICE CAMPAIGN INFORMATION Please see the attached documents related to the … Read more
TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Update Transmission Control Unit Software MY16-18 463 (G-Class) DATE: March 20, 2020 IMPORTANT SERVICE CAMPAIGN INFORMATION Please see the attached documents related to the campaign … Read more