Check Installation of Air Conditioning Drain Hoses – 2020-2021 Mercedes-Benz GLE-Class, GLS-Class

2021 Mercedes-Benz GLE-Class

April 23, 2021 NHTSA CAMPAIGN NUMBER: 21V288000 Water Intrusion from AC Drain Hose May Cause Short Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, … Read more

Update SRS Control Unit Software – 2020-2021 Mercedes-Benz GLE-Class & GLS-Class

2021 Mercedes-Benz GLE-Class

TO: Mercedes-BenzeBay Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE:  Service Campaign 2021020001 Launch Notification Update SRS Control Unit Software MY20-21 167 (GLE-Class, GLS-Class) Date: March 5, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION     Please note that all … Read more

Update ESP Software – 2020-2021 Mercedes-Benz GLE-Class & GLS-Class

2021 Mercedes-Benz GLE-Class

February 12, 2021 NHTSA CAMPAIGN NUMBER: 21V071000 Electronic Stability Control Malfunction/FMVSS 126 If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.   NHTSA Campaign Number: 21V071 Manufacturer Mercedes-BenzeBay USA, LLC Components ELECTRONIC STABILITY CONTROL Potential Number of Units Affected 41,838   Summary Mercedes-BenzeBay USA, LLC (MBUSA) is recalling certain … Read more

Vehicle Position for eCall – 2016-2021 Mercedes-Benz

2021 Mercedes-Benz S-Class

February 5, 2021 NHTSA CAMPAIGN NUMBER: 21V058000 Inaccurate Vehicle Location for Emergency Services Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.   NHTSA Campaign Number: 21V058 Manufacturer Mercedes-BenzeBay USA, LLC Components COMMUNICATION, ELECTRICAL SYSTEM Potential Number of Units Affected 1,292,258   Summary Mercedes-BenzeBay USA, … Read more

Replace Dashboard – 2020 Mercedes-Benz GLE-Class & GLS-Class

2020 Mercedes-Benz GLE-Class

February 5, 2021 NHTSA CAMPAIGN NUMBER: 21V057000 Dashboard May Impair Passenger Air Bag Deployment In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.   NHTSA Campaign Number: 21V057 Manufacturer Mercedes-BenzeBay USA, LLC Components STRUCTURE Potential Number of Units Affected 8 … Read more