February 12, 2021 NHTSA CAMPAIGN NUMBER: 21V071000
If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.
NHTSA Campaign Number: 21V071
Manufacturer Mercedes-Benz USA, LLC
Components ELECTRONIC STABILITY CONTROL
Potential Number of Units Affected 41,838
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, “Electronic Stability Control Systems.”
MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall is expected to begin April 13, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
|TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers||FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services|
|RE: Recall Campaign Initial Notification|
Update ESP Software
MY20-21 167 (GLE-Class, GLS-Class)
|Date: February 22, 2021|
IMPORTANT NEW RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Department Manager, Vehicle Compliance & Analysis
A Mercedes-Benz AG Company
|Campaign No. :||NHTSA ID||Campaign Desc. :||Update ESP Software|
|This is to notify you of a new Recall Campaign to update the ESP Software on 41,838 Model Year MY2020-2021 167 (GLE-Class, GLS-Class) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on February 22, 2021.|
|Issue||Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2021 GLE-Class vehicles (167 platform) the ESP software might not meet current production specifications. In certain driving scenarios, these vehicles may fail to conform to the requirements of Federal Motor Vehicle Safety Standard (“FMVSS”) 126 (Electronic Stability Control System). In a specific automated test sequence with a driving maneuver that requires a very rapid change of direction in an evasive situation, torque may be applied to one of the front wheels, subsequently pulling the vehicle to one side, increasing the risk of a crash.|
|What We’re Doing||MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will update the ESP software on the affected vehicles.|
|Parts||Parts are not required for repair. However, the current remedy is not available at this time. An additional notification will be sent once the remedy is available.|
|Vehicle Model Year(s)||2020-2021|
|Vehicle Model||GLE-Class, GLS-Class|
|Total Recall Population||41,838|
|Total Vehicles in Dealer Inventory||28|
|Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY20-21 GLE-Class, GLS-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry. Once the repair is complete, the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s) |
Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY20-21 GLE-Class, GLS-Class vehicles covered by this notification until the vehicle has been repaired.
|Customer Notification Timeline||Customer letters will be mailed approximately one week after the remedy becomes available.|
|AOMS/SOMS||AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.|
|Rental Fleet Partners||This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.|
|While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.|
A Mercedes-Benz AG Company
7 Affected Products
2 Associated Documents
Noncompliance Notice 573 Report
Latest Recalls Documents
For the most up to date documents from NHTSA for this Recall, click the lick above
|CarDAQ-Plus – PassThru J2534 Vehicle Reflash Hardware|
|CarDAQ-M Modular PassThru J2534 Vehicle Reflash Hardware|
|VSI J2534 ECU Reprogrammer|
|Autel (AULMF2534) MaxiFlash Pro|
- Windows based PC or laptop*
- J2534 compliant interface box*1*
*Must be purchased from a third party company and are not available from Mercedes-Benz USA LLC.
*1* suggested listing of J2534 interface boxes is located within the J2534 Pass-Thru User’s Manual which is posted for view without cost under the MB Workshop Resources tab on the home page of www.startekinfo.com
J2534 complaint software for Mercedes-Benz vehicles has coverage for all required functions associated to reprogramming, initialization, and fault clearing of emission control modules (engine and transmission) fitted to vehicles 2004 Model Year and newer. Additionally all access and functionality required in regard the configuration via SCN Coding and/or CVN Coding is covered.
- All control unit software (reprogramming calibrations) is contained within J2534 DVD media.
Terms and conditions
J2534 complaint software for Mercedes-Benz vehicles is purchased in 1-year license increments. During that license term the user will receive an initial software package, license key, SCN/CVN Coding information/access as well as monthly updates via DVD media.
- Additional updates of software after the 1st year can be purchased at additional cost, however are not required for the system to continue functioning.
For pricing and additional information via the internet, please refer to the information at the beginning of this section.
- [Vehicle Coverage] One device Compatible for Ford and Compatible for Mazda, Support vehicle till 2018 year. (Can't Support Ford F-150 ). Support Automatic Vehicle Recognition.
- [ECU Functions] Programming & Installation of new ECUs (PCM, ABS, Instrument Cluster, Air Bag, Fuel Pumps, etc.). Live Data-stream with Recording & Playback Functions for Main ECUs. New Software Re-flash for Existing ECUs.
- [Functional] Connect via USB. Support Read & Clear Diagnostic Trouble Codes (DTCs); Set, Adjust or Remove Speed Governors; Steering Angle Resets, Guided Fault Finding&All Other Dealer Functions.
- [Update] Update by CD with Unlocked Firmware. ★Please Note: If you have any problem when you install the software, please feel free to contact us, our technology team will provide customers service to help you solve the problem. Multilingual: Support English/German/French/Italian/Spanish/Dutch/Slovenian/Finnish/Danish/Norwegian/Portuguese(European)/Portuguese(Brazil).
- 🚩Firmware support update online. If you have any problem, please fell free contact to us, we will help you fix it by TeamViewer or message support.
- Advanced Diagnostic Scanner for ECU Programming : MK908P has been designed to perform some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz. With the jbox/J2534 VCI or BMW Ethernet Cable, you can edit the cars performance data, like adjusting RPM, fuel injection, etc. A professional car diagnostics scanner to save time/effort on repairs. Form some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz
- Comprehensive Features : Besides Coding and ECU programming functions, the scan tool supports reprogram keys, Bi-directional control, active test, ABS bleeding, complete capabilities for codes, live data, actuation tests, adaptations, prints out recorded data with Wi-Fi. Warm tips Benz-14 & Chang'an-3 Adapters only for UK version, not US version
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- Compatible with Some Add-ons : Combination with Oscilloscope Maxi Scope MP408 and Digital Inspection Cameras MV108, the power of this tool is amazing and the detail you receive about every component of the vehicle makes pinpointing a problem painless. Affordable combination of MS908P and TS601 supports TPMS programming, which turns into a powerful diagnostic tool.
- 👍【Works with Autel MK908, MS908(S/Pro), MK908P, MaxiSys Elite】Autel J2534 work with these tools to program ECUs on specific BMW/ BENZ for specific functions. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your tablet MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. If need any supports, contact us via: 🚘auteldirect @ outlook.com🚘 !
- 👍Fully compatible with both SAE J2534-1 and J2534-2 reprogramming standards and performs standard Pass Thru J2534 functionality. To check compatibility, please contact 🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
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- 👍Built-In Wireless with advanced networking functions and data storage. Fast performance ensures quickly reprogramming even the newest controllers & Internet upgradable and updatable.
- 👍Attention: 1. After you ordered and received the J2534, please send us both of the S/N(12 digits, at the back of the device) of the J2534 and your MK908(P) /MS908S (Pro)/ Maxisys Elite to us to bind the two device together. 2. The functions are NOT universally compatible. Please send VIN number to 🚘auteldirect @ outlook . com🚘 to check compatibility before your order.
- OE-Level OBD Scanner: The diagnostic tool serves as the most advanced automotive diagnostic tool, comes with a J2534 ECU programming device that helps Benz and BMW users replace the existing software/firmware in the ECU, program new ECUs and fix software-controlled driving performance and emission issues. Welcom to contact [email protected] or ask through Q&A for your specific need and to ensure the vehicle compatibility
- All-system Diagnose & Active Test: Provided with full-systems diagnosis(ABS, SRS, Engine, Transmission, Brake System, Emission System, Fuel system, Light system, Wiper System, etc.). The diagnostic tool supports bi-direction control to check the vehicle operating conditions. The bi-directional control of the ECM in Component Test enables the MK908P to transmit control commands to operate the vehicle systems
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- With TS401 TPMS Relearn Tool: Since MK908P only supports basic detection functions for TPMS, so it is equipped with TS401, a powerful TPMS tire pressure reset tool, which can help you to program a sensor and do the Relearn procedure
- 【XP400 Programmer 】XP400 is to read transponder data (especially Benz infrared smart key), clone and generate exclusive keys, read/write on-board EEPROM data, etc. IMMO application provides Smart Mode and Expert Mode to guide technicians performing IMMO related functions, including Key Learning, Remote Control Learning, Remote Control Add, etc. Please send VIN number to▲Autelonline @ outlook . com▲ to check compatibility before purchasing.
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- 【ECU CODING & ACTIVE TEST & 23 Services Function】Bi-directional control of the ECM is useful in determining whetherthe ECM responds to a command well. And Auto VIN Identification, ECU Coding are available for IM608. Most useful service including: Oil Reset Service/ EPB Service/ BMS Service/ SAS Service/ DPF Service etc.
- 【No IP Lock & 1 Year Free Update + Life-long time tech-support】More langauage are available such as French, German, Italian, Polish, Dutch, Swedish, Korean, Japanese, Russian. Please contact by providing SN if needing authorized.
- VCX is designed on the basis of the latest automotive international standards so that it can support many professional automotive diagnostic applications
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- OS support Windows 7, Software support multi-languages: Chinese, English, French, Italian, Spanish, German, ec
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- Designed for CV ➤ Autel MaxiSys MS908CV boasts the pro-level diagnostics for Commercial Vehicles (Expert, Buses & Trucks), to get all module access for ECU Coding, Active Test (Bi-directional Control), 23 Adaptation Services, 25 Service Functions, Read/Erase Codes and Live Data, etc., being compatible with multiple supported protocols: SAE J1939, SAEJ1708, Manufacture-defined protocol J1939, Manufacture-defined J1708, KWP, VPW, UDS-CAN, CDL.
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- 23 Adaption Functions ➤ This commercial vehicle scanner provides various 23 component adaptation services, to calibrate or reset certain components after repair or replacement as: DOC/DPF Instant Replacement Reset, Fuel Pressure Adaptation Accurate Reset, After Treatment Maintenance, Calibration of Rack Sensor, Calibration of Injector Trim, and others, with fast navigation for optimal efficiency.
- 25 Service Functions ➤ This automotive diagnostic tool can Read/Clear codes, view graphic Live Data, and features an array of 25 guided maintenance services as: Oil Reset, Injector Coding, DPF, EPB, ABS/SRS, Suspension, Throttle, Odometer, Lang Change, Headlamp, CHG Tire Size, Airbag Reset, Cylinder, Turbocharging, Limit, Clutch, WIN DR ROOF, TEC Learn, Trans Adaption, Immo Keys, TPMS, BMS, Brake Bleed, Seats etc.
- Ultimate Scanner ➤ Autel MS908CV gives you all necessary functionalities, while still remaining easy to use with boosted multitasking performance: Android 4.0 operating system, Quad-Core Processor, 2GM RAM & 32GB SSD, 9.7" 1024*768 IPS Screen, 11000 mAh Battery (8hrs non-stop operation), 5.0M AF Rear Camera, etc..This scanner is entitled to 1-year warranty with 1-year FREE software update. Welcome to contact us for your vehicle’s compatibility check, 24/7.
- 【ADVANCED ECU PROGRAMMING】 This pro-level scan tool features Autel’s Powerful Complete Diagnostic System with easy-to-go workflow of ECU Coding: / for customer individual customization of the car (to improve vehicle performance, or stimulate high-end car functions); / for the configuration alteration (when a component is replaced); / and for multiple car systems’ recognition of each other etc. , with optimal efficiency.
- 【36+ SERVICE FUNCTIONS】This OE-Level diagnostic scanner offers more than 36 service functions as Oil Reset, Injector Coding, EPB, TPMS, BMS, Brake Bleed, DPF, Immo Keys, SAS, Suspension, Throttle etc. It also gains full access of all available vehicle modules to Retrieve ECU information, Read & Erase DTCs, and View Live Data of each parameter item, with Bi-Directional Control (Active Test) to check the operating conditions of various car systems and components.
- 【J2534 PROGRAMMING】Autel MaxiSys Elite features J2534 ECU Programming for BMW & Benz, to access, update, replace and program the existing software/firmware in ECUs, without the need of a dealer-only tool, to troubleshoot and deal with complex vehicle problems like Driveability, Fuel Efficiency, Power Loss, Fault Codes, and Durability of mechanical parts etc. , with easy step-by-step instructions. This ultimate Autel scanner is made for perfection.
- 【DISCOVER OUR 24/7】2 years FREE software update + 1 year . This diagnostic tool is backed by Autel’s professional tech team and service team, to offer the top quality product and service in the industry. Autel MaxiSys Elite comes a way in easing up and increasing efficiency in your professional diagnostics from all the features mentioned above. The returns are a . *The tool is only available to sell in the U. S. Region.
- 【STATE-OF-THE-ART HARDWARE】This Android 4. 4. 4 KitKat OS-based, tablet-style diagnostic scanner incorporates the world’s fastest mobile processor NVIDIA’s Tegra 4, with internal 2GB RAM (32GB SSD), for boosted performance (boot-up time < 20 sec). Also, Elite comes with a visually stunning sharp Retina display of 9. 7”, with an 8. 0-megapixel rear camera with flashlight and auto focus. This scan tool is bound to work as fast and effective as possible.
- VXDIAG VCX 2 in 1 works for both Ford and Mazda, support Ford and Mazda Diagnose and Programming.(Please download the latest vxmanager from vxdiag official website. Use new vxmanager to update firmware and driver and then update your device authorization.)
- Worth to own: Support J2534 protocol, this device actually works faster than Obdlink MX and ELM327 devices with Forscan, it can also works with FJDS license for programming. This is a great alternative to buying an expensive VCM2 for programming modules
- Support vehicle till 2019 year（Not works for FORD F150,F250,F350,F450,F550,F650,F750 before 2010）,Support Multi-Languages
- VXDIAG VCX NANO is an OEM diagnostic interface for the vehicles of Ford and Mazda. It can be compatible with OEM software of Ford IDS and Mazda IDS
- Full Technical Support Online: Firmware support update online. For software installation, you can feel free to contact us via amazon message, our engineer will provide online support by teamviewer or video
- 🚗【2021 Newest. Key Programming + IMMO Function】The most advanced and smart key programming tool that combines the most powerful IMMO and programming functions with OE-level diagnostics and advanced service functions in one Android based 10.1-inch touchscreen tablet, it helps perform complete key programming quickly. Please send VIN to⭐Autelonline @ outlook . com⭐ to check compatibility.
- 🚗【Advanced XP400 Programmer】XP400 is to read transponder data (especially Benz infrared smart key), clone and generate exclusive keys, read/write on-board EEPROM data, etc. IMMO application provides Smart Mode and Expert Mode to guide technicians performing IMMO related functions, including Key Learning, Remote Control Learning, Remote Control Add, etc
- 🚗【ADVANCED IMMO + J2534 ECU programmer】Immobilizer is also known as immo box which is to auto part that recognizes the vehicle key directly. MaxiFlash specially designed to provide users with convenient PC communication on any modern vehicle diagnostic, and offer the most significant features desired by OEM customers: reliability, fast performance and flexibility. The working range for BT communication is about 210 feet (70 m). ▲The J2534 Can't Program ECU With IM608▲
- 🚗【ACTIVE TEST + ECU CODING + 30+ RESET SERVICE】Bi-directional control of the ECM is useful in determining whetherthe ECM responds to a command well. And Auto VIN Identification, ECU Coding are available for IM608. Most useful service including: Oil Reset Service/ EPB Service/ BMS Service/ SAS Service/ DPF Service etc.Powerful OE level diagnostics for more than 80 US, Asian and European makes and models.
- 🚗【(US ONLY) 1 YEAR FREE UPDATE + PERMANENT After-Sales SERVICE】▲IM608 just can be used in US. Please don't switch the IP or the device will be locked! IM608 comes with 1 Year free updates.
Last update on 2021-03-06 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-03-06 / Affiliate links / Images from Amazon Product Advertising API