Replace Front and Rear Active Roll Stabilizers – 2021 Mercedes-Benz GLE-Class, GLS-Class

2021 Mercedes-Benz GLE-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2020100007 Launch Notification Replace Front and Rear Active Roll Stabilizers MY21 167 (GLE-Class, GLS-Class)   Date: January 29, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION     Please … Read more

Update PASS Control Unit Software – 2013-2017 Mercedes-Benz

2017 Mercedes-Benz G65 AMG

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2020110018 Launch Notification Update PASS Control Unit Software MY13-17 117, 156, 166, 172, 190, 204, 205, 207, 212, 217, 218, 222, 231, 242, 253, 292, 463 (B-Class, C-Class, CLA-Class, … Read more

Replace Tire Pressure Label – 2020-2021 Mercedes-Benz GLE-Class, GLS-Class

2021 Mercedes-Benz GLE-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Replace Tire Pressure Label MY20-21 167(GLE-Class, GLS-Class) Date: November 13, 2020   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION     Please note that all customer inquiries should … Read more

Check Front Axle Suspension Struts – 2020 Mercedes-Benz GLS-Class

2020 Mercedes-Benz GLS-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2020090002 Launch Notification Check Front Axle Suspension Struts MY20 X167 (GLS-Class) Date: November 6, 2020   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION    Please note that all customer inquiries … Read more

Relocate Grounding for the Illuminated Star – 2020 Mercedes-Benz GLE-Class, GLS-Class

2020 Mercedes-Benz GLE-Class

October 9, 2020 NHTSA CAMPAIGN NUMBER: 20V626000 Incorrectly Installed Electrical Ground If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.   NHTSA Campaign Number: 20V626 Manufacturer Mercedes-Benz USA, LLC. Components ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY, STEERING Potential Number of Units Affected 12,799   Summary Mercedes-Benz USA, LLC. (MBUSA) is recalling … Read more