| “This site contains affiliate links for which OEMDTC may be compensated” |
| TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Service Campaign 2020100007 Launch Notification Replace Front and Rear Active Roll Stabilizers MY21 167 (GLE-Class, GLS-Class) |
Date: January 29, 2021 |
IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
| Campaign No. : | Campaign Desc. : | Replace Front and Rear Active Roll Stabilizers | |
| 2020100007 | 20P3292101 | ||
| This is to notify you of a Service Campaign launch to replace the front and rear active roll stabilizers on 73 Model Year (“MY”) 2021 GLE-Class, GLS-Class (167 platform) vehicles. Affected VINs will be flagged in VMI as “OPEN” on January 29, 2021. | |||
|
Background |
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| Issue | Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (“MY”) 2021 GLE-Class and GLS-Class (167 platform), the front and rear stabilizers do not correspond to the current series production configuration. If the plastic on the stabilizer housing were to tear, a fault message would appear in the instrument cluster and the dampers would be set to the hard setting. In addition, related noises may be perceived while driving. | ||
| What We’re Doing | MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will check the front and rear active roll stabilizers on the affected vehicles and replace them if necessary. | ||
| Parts | Parts are available and can be ordered as necessary. | ||
| Vehicle Model Year(s) | 2021 | ||
| Vehicle Model | GLE-Class, GLS-Class | ||
|
Vehicle Populations |
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| Total Campaign Population | 73 | ||
|
Next Steps/Notes |
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| AOMS/SOMS | AOMs – This Service Campaign may generate questions from your dealers. | ||
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. | |||
Campaign No. 2020100007, January 2021
| TO: | ALL MERCEDES-BENZ CENTERS |
| SUBJECT: | Model GLE-Class and GLS-Class (167 Platform) Model Year 2021 Replace Stabilizers of Front and Rear Active Roll Stabilization |
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (“MY”) 2021 GLE-Class and GLS-Class (167 platform), the front and rear stabilizers do not correspond to the current series production configuration. If the plastic on the stabilizer housing were to tear, a fault message would appear in the instrument cluster and the dampers would be set to the hard setting. In addition, related noises may be perceived while driving. An authorized Mercedes-Benz dealer will check the front and rear active roll stabilizers on the affected vehicles and replace them if necessary.
Prior to performing this Campaign:
- VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.
- Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 73 vehicle is affected.
Order No. P-SC-2020100007
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.
The listed documents solely differ to the active roll stabilization (eARS) in the release and attachment of the plugs and electrical wiring harnesses at the stabilizers.
The corresponding documents on the active roll stabilization (eARS) will soon be available.
Work procedure
- Remove front stabilizer. For basic data, see 35-P-2200ME.
- Disconnect electrical plugs of the stabilizer and remove ground lines.
- Install front stabilizer.
For basic data, see AR32.35-P-2200ME.
Tighten bolts of stabilizer bracket at front axle carrier with 100 Nm + 45°.
Tighten bolts of stabilizer at torsion bar linkage with 80 Nm + 90°.
- Connect electrical plugs of stabilizer and attach ground lines.
- Remove rear stabilizer. For basic data, see 35-P-2210ME.
- Disconnect electrical plug of the stabilizer and remove ground line.
- Install rear stabilizer.
For basic data, see AR32.35-P-2210ME.
Tighten screws of stabilizer at rear axle carrier with 100 Nm + 45°.
Tighten screws of stabilizer at torsion bar linkage in following sequence:
Stage 1: Tighten with 100 Nm.
Stage 2: Release nut by 180°.
Stage 3: Tighten with 40 Nm + 80°.
- Connect electrical plug of the stabilizer and attach ground line.
- Assemble in reverse order.
Note:
- Use Xentry 6/20 with all associated patches or higher.
- Follow the steps exactly as described in Xentry.
- Connect battery charger (battery voltage >12.5V).
- Ensure all electrical consumers are switched-off.
- In the event of software/SCN update issues, contact Star Diagnosis User Help Desk via. XSF ticket.
- Refer to Star Diagnosis System (SDS) Best Practices Guide.
- Connect XENTRY Diagnosis.
- Update software of front active roll stabilization electric controller unit control unit.
To do this, select menu item “Quick test view A108/2 Electric controller unit of front active roll stabilization Adaptations Control unit update – Update control unit software.”
Then follow the user guidance in XENTRY Diagnosis.
If no new software is available, continue with operation step 12.
- Perform SCN coding in front active roll stabilization electric controller unit control unit
To do this, select menu item “Quick test view A108/2 Electric controller unit of front active roll stabilization – Adaptations Control unit update Update SCN coding.”
Then follow the user guidance in XENTRY Diagnosis.
- Update software of rear active roll stabilization electric controller unit control unit.
To do this, select menu item “Quick test view A108/3 Electric controller unit of rear active roll stabilization Adaptations Control unit update Update control unit software.”
Then follow the user guidance in XENTRY Diagnosis.
If no new software is available, continue with operation step 14.
- Perform SCN coding in rear active roll stabilization electric controller unit control unit.
To do this, select menu item “Quick test view A108/3 Electric controller unit of rear active roll stabilization Adaptations Control unit update Update SCN coding.”
Then follow the user guidance in XENTRY Diagnosis
- Disconnect XENTRY Diagnosis.
Primary Parts Information
| Qty. | Part Name | Part Number |
| 1 | Torsion bar (front stabilizer) | A 167 323 98 00 |
| 1 | Torsion bar (rear stabilizer) | A 167 326 17 01 |
| 3 | Cable strap | A 001 995 53 90 |
| 8 | Front and rear stabilizer screw | N 910105 012021 |
| 2 | Front torsion bar linkage screw | N 000000 004780 |
| 2 | Rear torsion bar linkage nut | A 005 990 48 50 |
Warranty Information
Operation: Replace stabilizers of front and rear axles (02-1028)
Includes: Remove/install center section lower engine compartment lining
Remove/install 4 wheel and tire assemblies with wheel lift dolly
Extra work for: Remove/install engine compartment lining in vehicle with underbody protection (02-9676)
Connect/disconnect diagnostic system (XENTRY Diagnosis)(02-4762)
Connect/disconnect starter battery charger (with XENTRY Diagnosis connected) (02-5058)
Update software of front active roll stabilization electric controller unit control unit (02-9334)
Update software of rear active roll stabilization electric controller unit control unit (02-9334)
Perform SCN coding in front active roll stabilization controller unit control unit (02-9446)
Perform SCN coding in rear active roll stabilization controller unit control unit (02-9446)
| Damage Code | Operation Number | Labor Time (hrs.) |
| 32 921 01 7 | 02-1028 | 2.1 |
| 02-9676* | * | |
| 02-4762** | 0.1 | |
| 02-5058** | 0.1 | |
| 02-9334 | 0.1 | |
| 02-9334 | 0.1 | |
| 02-9446 | 0.1 | |
| 02-9446 | 0.1 |
* Time prescribed by ASRA based on VIN.
** Operation numbers may only be claimed once per R.O.
Note Operation Number labor times are subject to change.
Replace Front and Rear Active Roll Stabilizers
Model GLE-Class and GLS-Class (167 Platform)
Model Year 2021
https://www.startekinfo.com/service/download-document/outside/225038/
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- Compatible with Mercedes Benz GL-Class X164 Models: 2007-2009 GL320, 2010- 2012 GL350, 2007-2012 GL450, 2008-2012 GL550
- Compatible with Mercedes Benz ML-Class W164 Models: 2007-2009 ML320, 2006-2011 ML350, 2010-2011 ML450, 2006- 2007 ML500, 2008-2011 ML550, 2007-2011 ML63 AMG
- Reference OEM Numbers: 1643200004, 164320000428, 1643200104, 1643200204, 1643200304, 1643200504, 164320050428, 164320050480, 1643200904, 164320090405, 164320090480, 1643201204, 164320120405, 164320120480
- The air suspension compressor pump is the heart of all air suspension systems. It compresses the air in the air springs to change the ride height of the car, eliminating excessive suspension sag and restoring car handling and safety
- Please confirm the item whether matches your vehicle according to the reference OE number and compatibility before the purchase
- Compatible Vehicles: Compatible with Mercedes Benz X164 Models 2007 – 2009 GL320, 2010 – 2012 GL350, 2007 – 2012 GL450, 2008 – 2012 GL550.
- Compatible Vehicles: Compatible with Mercedes Benz W164 Models: 2007 - 2009 ML320, 2006 - 2011 ML350, 2010 - 2011 ML450, 2006 - 2007 ML500, 2008 - 2011 ML550, 2007 - 2011 ML63 AMG.
- Replacement OE Number: 949-911, 1643201204, 1643200304, 1643200504, 1643200904, 1643200204, 1643201104, 1643200004, 164320050480, 164320090480, 164 320 12 04, 164 320 03 04, 164 320 05 04, 164 320 09 04, 164 320 02 04, 164 320 11 04, 164 320 00 04, 164 320 12 04 80, 164 320 05 04 80, 164 320 09 04 80.
- Superior Quality: Manufactured with precision to meet OE standards, please check the fitment/ the part number and vechile models before ordering. Please ask help for professional engineer to install auto part, cautious operation!
- 12-Months Warranty: Experience the assurance of premium quality construction backed by a 12-month warranty. Contact us freely via Amazon email if there is any question.
- High quality air suspension compressor pump fit for Mercedes-Benz S-Class W221 Saloon 2005-2013 :Models: S 250 CDi , S 280 , S 300 , S 320 CDi , S 320 CDi 4matic , S 350 , S 350 4matic , S 350 BlueTEC , S 350 BlueTEC 4matic , S 350 CDi , S 350 CGI , S 350 CGI 4matic , S 400 Hybrid , S 420 CDi/S 450 CDi , S 450 , S 450 4matic , S 500 , S 500 4matic , S 500 CGI , S 500 CGI 4matic , S 600 , S 63 AMG & S 65 AMG .
- 100% Test before shipping: OEM Standard air suspension pump for Mercedes-Benz S-Class C216 Coupe 2006-2013 Models: CL 500 , CL 500 4matic , CL 600 , CL 63 AMG & CL 65 AMG .
- This air supsension compressor alos fit well for Benz ML GL class W166 X166 2012-2015
- OEM Part Number: 2213201604 / 2213200304 / 2213200704 / 2213200904 A1663200104 A1663200204 1663200104 1663200204
- 100% Test before shipping, we guarantee 30 days free return and exchange, 1 year warranty for the manufactured defective, if you have any question and feel free to contact with us to solve it.
- Reference OEM Numbers: 2123200358, 2513200058, 2123200358
- Compatible with Mercedes Benz W164 W166 W221 W251 ML250 ML320 ML350 ML400 ML450 ML550 ML63 AMG R350 S350 S400 S550 S550e S600 S63 AMG S65 AMG CL550 CL600 CL63 AMG CL65 AMG GL320 GL350 GL450 GL550 GL63 AMG GLE300d GLE350 GLE400 GLE43 AMG GLE450 AMG GLE550e GLE63 AMG GLS450 GLS550 GLS63 AMG ,Pls look the following product description to check model and years
- Quality Assurance: Our air suspension valves have been tested for fluid type, flow rate, and pressure, and are made of high-quality materials to ensure the quality, which can better solve the problems of uneven vehicle height adjustment and lack of response when adjusting the bodywork due to the damage of air shock absorber distribution valve
- Convenient maintenance: our distribution valve adopts an original design, easy to disassemble and install, which greatly reduces the maintenance cost of the Mercedes Benz air shock absorber distribution valve
- Safety: Our air suspension valves have comprehensively considered many aspects including product structure, applicability, reliability, fluid control, easy maintenance and safety performance, etc., which makes them an excellent choice for your shopping
- Replace Part Number: 2513200058, 2123200358, A2123200358, A2513200058;
- Air Suspension Compressor Valve Fit for 2007-2015 Mercedes Benz GL350, GL450, GL550, ML63AMG, 65AMG; 2006-2015 ML250, ML350, ML400; 2008-2014 CL550, CL600, CL63AMG, CL65AMG;
- Fits for 2007-2013 Mercedes Benz S350, S400, S550, S600 ;2008-2013 S63AMG, S65AMG; 2006-2008 R350, R500, R320, R63AMG. See below for the full vehicle list.
- If the Air Suspension Valve Control Unit failed, air may be leaked back to the compressor or the central air reservoir. This can cause the vehicle to not maintain the ride height required. So the failed valve block should be replaced asap.
- It does not take very ling to replace this part and you can complete it by yourself ! Check youtube video if you have installation problem.
- Reference OEM Numbers: 2113200104, 2113200304, 2193200004, 0025427219, 0025427619, 8840103590, 4154033030, 4154031120, SSP02192N, 0230149.
- Product Compatibility: Mercedes Benz E-Class W211 S211, 2002 -2009 E320, 2006-2009 E350, 2002-2003 E430, 2003-2009 E500, 2002-2006 E55 AMG, 2007-2009 E550, 2007-2009 E63 AMG; 2002 MAYBACH 240.
- Product Compatibility: Mercedes Benz S-CLass W220, 2000-2006 S430/S500, 2001-2006 S600; Mercedes Benz CLS-Class C219, 2006 CLS500, 2006 CLS55 AMG, 2007-2009 CLS550, 2007-2009 CLS63 AMG;
- Feature: Made of high quality for good performance in use. The compressor is the heart of any air suspension system. The air bags are the lungs, the controller is the brain, and airlines are like veins through the body. If your heart fails, the rest of your body cannot function. The air suspension air compressor is not inspected during any type of routine maintenance, although ride level/height issues should be noticeable to technicians.
- Tips: Please confirm the item whether matches your vehicle according to the reference OE number and compatibility before purchase, and with any questions can you contact us. We highly suggest our customers to replace and install the parts under professional instruction.
- Chsuatuo air spring bag Compatible with Mercedes Benz GL-Class X164 Models: 2007-2009 GL320, 2010- 2012 GL350, 2007-2012 GL450, 2008-2012 GL550
- Rear Air Spring Bag Suspension also Compatible with Mercedes Benz ML-Class W164 Models: 2007-2009 ML320, 2006-2011 ML350, 2010-2011 ML450, 2006- 2007 ML500, 2008-2011 ML550, 2007-2011 ML63 AMG
- Replaces the original air spring of OEM Numbers: 1643200225, 1643200425, 1643200625, 1643200725, 1643200825, 1643200925, 1643201025, 1663200325, 1663200625
- Chsuatuo rear left/right air spring bags is made of high-quality iron, alloy, and rubber, combined with advanced sol-gel technology, which has strong acid resistance and corrosion resistance, longer service life, and can better match the Mercedes-Benz original air spring characteristics of safety, durability, stability, higher driving comfort and safe load bearing capacity
- Please confirm the item whether matches your vehicle according to the reference OE number and compatibility before the purchase
- [Vehicle Fitment-1]: Compatible with Mercedes-Benz W216 Series CL550 2009-2014, X218 Series CLS400 2015-2018, CLS550 2012-2018, CLS63 AMG 2012-2014, CLS63 AMG S 2014-2018, W212 Series E400 2013-2016, E550/E350 2010-2016, S212 Series E350 2011-2016, E400 2015, W166 Series ML63 AMG/ML550/ML500/ML350 2013-2015, GLE43 AMG 2017-2019, GLE450 2019, GLE450 AMG/GLE350d 2016, ML250 2015, GLE500e 2018-2019, GLE550/GLE550e 2016-2018, GLE300d 2016-2017, GLE63 AMG/GLE63 AMG S/GLE500/GLE400/GLE350 2016-2019
- [Vehicle Fitment-2]: Compatible with Mercedes-Benz X166 Series GL550/GL63 AMG/GL350/GL450 2013-2016, GLS350d 2017, GLS550/GLS63 AMG/GLS450 2017-2019, W164 Series ML550/GL500/GL550 2008-2012, ML320/GL320 2007-2009, ML350/ML500 2006-2012, ML400 2015, ML450 2010-2011, ML63 AMG/GL450 2007-2012, GL350 2010-2012, W251 Series R320 2007-2009, R350 2006-2013, R500 2006-2008, R550 2008, R63 AMG 2007, C216 Series S450/S500 2008-2011,S350/S400 2012-2013, S550/S600/S65 AMG 2007-2013, S550 2015, S63 AMG
- [Important Note]: For Mercedes-Benz W251 Series R320 2007-2009, R350 2006-2013, R500 2006-2008, R550 2008, R63 AMG 2007, X218 Series CLS63 AMG 2012-2014, CLS63 AMG S 2014-2018, it fits the model with Front Air Suspension; For C216 Series, it fits the model To VIN A005153; For W212 Series E350 2010-2016, E400 2013-2016, E500 2016, E550 2010-2016, it fits the Sedan model only; For S212 Series E350 2011-2016, E400 2015, it fits the Wagon model with Front Air Suspension
- [Reference Number]: 2123200358, 0993200058, 2513200058, VB-3267, VB3267
- [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted air suspension solenoid valve. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
- VEHICLE MODELS COMPATIBILITY LIST: Rear air suspension spring compatible with Benz GL320 2007-2009, GL350 2010-2016, GL450 2007-2016, GL550 2008-2016, GL63 AMG 2013-2016, GLE350 2016-2018, GLE400 2016-2017, GLE43 AMG 2018, GLE450 AMG 2016, GLE550E 2016-2018, GLE63 AMG 2016-2019, GLS450 2017-2019, GLS550 2017-2019, GLS63 AMG 2017-2019, ML250 2015, ML320 2007-2009, ML350 2006-2015, ML400 2015, ML450 2010-2011, ML500 2006-2007, ML550 2008-2014, ML63 AMG 2007-2015.
- REFERENCE OEM NUMBER: 1663200325, 1643201025, 1643200725.(You can find the product you need accurately according to the OE number)
- EXCELLENT QUALITY: The air ride is made of imported high density rubber, more durable and better load performance than normal air suspension, provide you with better drive experience after replacement.
- SAFETY & COMFORT: Air spring bags prevent passengers from physical collision impact, greatly reducing the possibility of injury, as well as absorbing vibrations, maximum ride comfort and braking. (Placement on vehicle: Rear left and right)
- BUY WITH CONFIDENCE: Please double check and confirm the compatibility of car makes and models before purchasing in order to avoid buying the wrong air spring. We provide 12 months warranty and 100% quality assurance.
- OE Number: 1663200325, 1643200225, 1643200425, 1643200625, 1643200725, 1643200825, 1643200925, 1643201025, 1643201025,1663200625, A1643200225, A1643200425, A1643200625, A1643200725, A1643200825, A1643200925, A1643201025, A1663200325, A1663200625.
- Compatible Vehicles: Compatible with 2007-2016 Mercedes-Benz GL/GLS (X164/X166 W/ Airmatic); 2006-2015 ML/GLE (W164/W166 W/ Airmatic);
- Smooth Ride & Comfort: Manufactured to exact OEM specifications, our air spring bag made of high quality rubber seal maintains air pressure and allows the vehicle to maintain a smooth ride on various road conditions.
- Excellent Quality: Designed and tuned for vehicle specific applications, the air ride spring is made of high density rubber, providing you with better drive experience after replacement.
- 12-Months Warranty: In the rare instance of manufacturing defects or issues within the first year, our warranty ensures prompt resolution and customer satisfaction. Drive confidently, knowing your purchase is protected for a worry-free driving experience.
Last update on 2024-06-30 / Affiliate links / Images from Amazon Product Advertising API
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