Replace Front and Rear Active Roll Stabilizers – 2021 Mercedes-Benz GLE-Class, GLS-Class

“This site contains affiliate links for which OEMDTC may be compensated”
TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Service Campaign 2020100007 Launch Notification
Replace Front and Rear Active Roll Stabilizers
MY21 167 (GLE-Class, GLS-Class)  
Date: January 29, 2021

 

IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION

 

 

Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 

Sincerely,

Gregory Gunther

Department Manager, Vehicle Compliance & Analysis

 


Campaign No. : Campaign Desc. : Replace Front and Rear Active Roll Stabilizers
2020100007 20P3292101
This is to notify you of a Service Campaign launch to replace the front and rear active roll stabilizers on 73 Model Year  (“MY”) 2021 GLE-Class, GLS-Class (167 platform) vehicles. Affected VINs will be flagged in VMI as “OPEN” on January 29, 2021.

Background

Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (“MY”) 2021 GLE-Class and GLS-Class (167 platform), the front and rear stabilizers do not correspond to the current series production configuration. If the plastic on the stabilizer housing were to tear, a fault message would appear in the instrument cluster and the dampers would be set to the hard setting. In addition, related noises may be perceived while driving.
What We’re Doing MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will check the front and rear active roll stabilizers on the affected vehicles and replace them if necessary.
Parts Parts are available and can be ordered as necessary.
Vehicle Model Year(s) 2021
Vehicle Model GLE-Class, GLS-Class

Vehicle Populations

Total Campaign Population 73

Next Steps/Notes

AOMS/SOMS AOMs – This Service Campaign may generate questions from your dealers.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 


 

Campaign No. 2020100007, January 2021

 

TO: ALL MERCEDES-BENZ CENTERS
SUBJECT: Model GLE-Class and GLS-Class (167 Platform)
Model Year 2021
Replace Stabilizers of Front and Rear Active Roll Stabilization

 

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain  Model Year (“MY”) 2021 GLE-Class and GLS-Class (167 platform), the front and rear stabilizers do not correspond to the current series production configuration. If the plastic on the stabilizer housing were to tear, a fault message would appear in the instrument cluster and the dampers would be set to the hard setting. In addition, related noises may be perceived while driving. An authorized Mercedes-Benz dealer will check the front and rear active roll stabilizers on the affected vehicles and replace them if necessary.

 

Prior to performing this Campaign:

  • VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.
  • Please review the entire Campaign bulletin and follow the repair procedure exactly as described.

 

Approximately 73 vehicle is affected.

 

Order No. P-SC-2020100007

This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.

 


 

The listed documents solely differ to the active roll stabilization (eARS) in the release and attachment of    the plugs and electrical wiring harnesses at the stabilizers.

The corresponding documents on the active roll stabilization (eARS) will soon be available.

 

Work procedure 

 

  1. Remove front stabilizer. For basic data, see 35-P-2200ME.

 

  1. Disconnect electrical plugs of the stabilizer and remove ground lines.

 

  1. Install front stabilizer.

For basic data, see AR32.35-P-2200ME.

Tighten bolts of stabilizer bracket at front axle carrier with 100 Nm + 45°.

Tighten bolts of stabilizer at torsion bar linkage with 80 Nm + 90°.

 

  1. Connect electrical plugs of stabilizer and attach ground lines.

 

  1. Remove rear stabilizer. For basic data, see 35-P-2210ME.

 

  1. Disconnect electrical plug of the stabilizer and remove ground line.

 

  1. Install rear stabilizer.

For basic data, see AR32.35-P-2210ME.

Tighten screws of stabilizer at rear axle carrier with 100 Nm + 45°.

Tighten screws of stabilizer at torsion bar linkage in following sequence:

Stage 1: Tighten with 100 Nm.

Stage 2: Release nut by 180°.

Stage 3: Tighten with 40 Nm + 80°.

 

  1. Connect electrical plug of the stabilizer and attach ground line.

 

  1. Assemble in reverse order.

 

 Note:

  • Use Xentry 6/20 with all associated patches or higher.
  • Follow the steps exactly as described in Xentry.
  • Connect battery charger (battery voltage >12.5V).
  • Ensure all electrical consumers are switched-off.
  • In the event of software/SCN update issues, contact Star Diagnosis User Help Desk via. XSF ticket.
  • Refer to Star Diagnosis System (SDS) Best Practices Guide.

 

  1. Connect XENTRY Diagnosis.

 

  1. Update software of front active roll stabilization electric controller unit control unit.

To do this, select menu item “Quick test view A108/2 Electric controller unit of front active roll stabilization  Adaptations  Control unit update – Update control unit software.”

Then follow the user guidance in XENTRY Diagnosis.

If no new software is available, continue with operation step 12.

 

  1. Perform SCN coding in front active roll stabilization electric controller unit control unit

To do this, select menu item “Quick test view A108/2 Electric controller unit of front active roll stabilization – Adaptations  Control unit update  Update SCN coding.”

Then follow the user guidance in XENTRY Diagnosis.

 

  1. Update software of rear active roll stabilization electric controller unit control unit.

To do this, select menu item “Quick test view       A108/3 Electric controller unit of rear active roll stabilization  Adaptations  Control unit update  Update control unit software.”

Then follow the user guidance in XENTRY Diagnosis.

 If no new software is available, continue with operation step 14.

 

  1. Perform SCN coding in rear active roll stabilization electric controller unit control unit.

To do this, select menu item “Quick test view       A108/3 Electric controller unit of rear active roll stabilization  Adaptations  Control unit update  Update SCN coding.”

Then follow the user guidance in XENTRY Diagnosis

 

  1. Disconnect XENTRY Diagnosis.

 

Primary Parts Information

Qty. Part Name Part Number
1 Torsion bar (front stabilizer) A 167 323 98 00
1 Torsion bar (rear stabilizer) A 167 326 17 01
3 Cable strap A 001 995 53 90
8 Front and rear stabilizer screw N 910105 012021
2 Front torsion bar linkage screw N 000000 004780
2 Rear torsion bar linkage nut A 005 990 48 50

 

Warranty Information 

Operation: Replace stabilizers of front and rear axles (02-1028)

Includes: Remove/install center section lower engine compartment lining

Remove/install 4 wheel and tire assemblies with wheel lift dolly

 

Extra work for: Remove/install engine compartment lining in vehicle with underbody protection (02-9676)

Connect/disconnect diagnostic system (XENTRY Diagnosis)(02-4762)

Connect/disconnect starter battery charger (with XENTRY Diagnosis connected) (02-5058)

Update software of front active roll stabilization electric controller unit control unit (02-9334)

Update software of rear active roll stabilization electric controller unit control unit (02-9334)

Perform SCN coding in front active roll stabilization controller unit control unit (02-9446)

Perform SCN coding in rear active roll stabilization controller unit control unit (02-9446)

Damage Code Operation Number Labor Time (hrs.)
32 921 01 7 02-1028 2.1
02-9676* *
02-4762** 0.1
02-5058** 0.1
02-9334 0.1
02-9334 0.1
02-9446 0.1
02-9446 0.1

 

* Time prescribed by ASRA based on VIN.

** Operation numbers may only be claimed once per R.O.

Note  Operation Number labor times are subject to change.

 


Replace Front and Rear Active Roll Stabilizers
Model GLE-Class and GLS-Class (167 Platform)
Model Year 2021

https://www.startekinfo.com/service/download-document/outside/225038/

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [484.01 KB]

 


 

Bestseller No. 1
JDMON Replacement for Rear Air Spring kit Air Suspension Bags Mercedes Benz 2005-2015 X164/166 W164/166 GL-Class GL320/350/450/550 ML-CLASS ML320/350/450/500/550/63 AMG, Air Shock Absorber Kit, 2PC
  • 【STURDY and DURABLE BUILT】Our air spring shock are made of premium iron, alloy, and rubber, combined with advanced sol technology, with strong acid & corrosion resistance and longer life.
  • 【EXCELLENT SHOCK ABSORPTION】The air shock absorber reduces the frequency of vibration. No noise, long durability. Keep your car's tires in contact with the road. Restore your vehicle to best driving condition and improve driving performance.
  • 【OE FIT GUARANTEED】Each air shock absorber assembly is thoroughly tested to make sure 100% OE fit. Please check the OE and model list carefully before order. Replaces OEM Number: 1643200225, 1643200325, 1643200425, 1643200625, 1643200725, 1643200825, 1643200925, 1643201025, 1663200325, 1663200625, A-2596.
  • 【FITS THE FOLLOWING VEHICLES】The Air Suspension Struts is compatible with 2007-2009 Mercedes-Benz GL320, 2010-2012 Mercedes-Benz GL350, compatible with 2007-2015 Mercedes-Benz GL450, 2008-2012 Mercedes-Benz GL550, compatible with 2007-2009 Mercedes-Benz ML320, 2006-2015 Mercedes-Benz ML350, compatible with 2010-2011 Mercedes-Benz ML450, 2005-2007 Mercedes-Benz ML500, compatible with 2008-2011 Mercedes-Benz ML550(Rear), 2007-2011 Mercedes Benz ML63 AMG.
  • 【DIRECT REPLACEMENT】Replaces the original air spring kit of your car and equal the original quality. As the instruction manual is not included, so we recommend you professionally assemble to maximize the performance of our product.
Bestseller No. 2
KEIYSHOLCK 2Pcs Rear Air Spring Suspension Compatible with 2007-2019 Mercedes Benz W164 X164 GL320 GL350 GL450 GLE350 GLE450 AMG GLS450 ML320 ML350 ML450 1643201025 1643200725 1663200325
  • VEHICLE MODELS COMPATIBILITY LIST: Rear air suspension spring compatible with Benz GL320 2007-2009, GL350 2010-2016, GL450 2007-2016, GL550 2008-2016, GL63 AMG 2013-2016, GLE350 2016-2018, GLE400 2016-2017, GLE43 AMG 2018, GLE450 AMG 2016, GLE550E 2016-2018, GLE63 AMG 2016-2019, GLS450 2017-2019, GLS550 2017-2019, GLS63 AMG 2017-2019, ML250 2015, ML320 2007-2009, ML350 2006-2015, ML400 2015, ML450 2010-2011, ML500 2006-2007, ML550 2008-2014, ML63 AMG 2007-2015.
  • REFERENCE OEM NUMBER: 1663200325, 1643201025, 1643200725.(You can find the product you need accurately according to the OE number)
  • EXCELLENT QUALITY: The air ride is made of imported high density rubber, more durable and better load performance than normal air suspension, provide you with better drive experience after replacement.
  • SAFETY & COMFORT: Air spring bags prevent passengers from physical collision impact, greatly reducing the possibility of injury, as well as absorbing vibrations, maximum ride comfort and braking. (Placement on vehicle: Rear left and right)
  • BUY WITH CONFIDENCE: Please double check and confirm the compatibility of car makes and models before purchasing in order to avoid buying the wrong air spring. We provide 12 months warranty and 100% quality assurance.
Bestseller No. 3
Nifeida 1643201204 Air Suspension Compressor Pump Compatible with 2006-2012 Mercedes Benz W164 X164 GL320 GL350 GL450 GL550 ML320 ML350 ML450 ML500 ML550 ML63 AMG 1643200004 1643200304
  • A.Models & Years: Compatible with Mercedes Benz X164 Models: 2007-2009 GL320, 2010- 2012 GL350, 2007-2012 GL450, 2008-2012 GL550.
  • B.Models & Years: Compatible with Mercedes Benz W164 Models: 2007-2009 ML320, 2006-2011 ML350, 2010-2011 ML450, 2006- 2007 ML500, 2008-2011 ML550, 2007-2011 ML63 AMG.
  • OEM number: 1643200004, 164320000428, 1643200104, 1643200204, 1643200304, 1643200504, 164320050428, 164320050480, 1643200904, 164320090405, 164320090480, 1643201204, 164320120405, 164320120480.
  • FUNCTION: A air ride compressor is the heart of any air suspension system, it compressed air in the air spring to change the car ride height and eliminates excessive suspension sags and restores vehicle handling and safety.
  • KINDLY REMINDER: Please confirm the vechile models and part number before order. Please ask help for professional engineer to install auto part, cautious operation. if you have any problem, please let me know.
Bestseller No. 4
JDMON Rear Left Air Spring Air Suspension Bag Absorber Compatible with Mercedes Benz CLS350 CLS400 CLS500 CLS550 CLS63 AMG E200 E250 E300 E350 E400 E500 E550 E63 AMG, Replace 2123203725 2123203925
  • Sturdy and Durable Built: Our REAR air bag suspension are made of aluminum iron, alloy and rubber, combined with advanced sol technology, with strong acid & corrosion resistance and longer life
  • Excellent Shock Absorption: The air shock absorber reduces the frequency of vibration. No noise, long durability. Keep your car tires in contact with the road. Restore your vehicle to best driving condition and improve driving performance
  • Reference Part Number: Each air shock absorber assembly is thoroughly tested to make sure OE fit. Replaces OEM Number: 2123203725, 2123203925, 2123204325, 2123202125, 2123200725
  • Applicable Models & Years: The air spring bag is compatible with 2012-2014 Benz CLS350, 2015-2018 Benz CLS400, 2012-2018 Benz CLS500, compatible with 2012-2018 Benz CLS550, 2012-2014 Benz CLS63 AMG, 2014-2018 Benz CLS63 AMG S, 2012-2016 Benz E200, compatible with 2011-2016 Benz E250, 2010-2016 Benz E300, 2010-2016 Benz E350, 2013-2016 Benz E400, compatible with 2013-2016 Benz E500, 2010-2016 Benz E550, 2010-2016 Benz E63 AMG, 2016 Benz E63 AMG
  • Same Quality as OEM : 1 x Rear air suspension bag, replaces the original air spring directly and equal the original quality. As the instruction manual is not included, so we recommend you professionally assemble to maximize the performance of our product
Bestseller No. 5
JDMON 1PCS Rear Left Air Spring Kit Air Suspension Bags Replacement for Mercedes-Benz W211 W219 2003-2011 CLS500 CLS550 E280 E300 E320 E350 E500 E550 E55 AMG, Replaces 2113200725 2113200825
  • Sturdy and Durable Built: Our REAR air bag suspension are made of aluminum iron, alloy and rubber, combined with advanced sol technology, with strong acid & corrosion resistance and longer life
  • Excellent Shock Absorption: The air shock absorber reduces the frequency of vibration. No noise, long durability. Keep your car tires in contact with the road. Restore your vehicle to best driving condition and improve driving performance
  • Reference Part Number: Each air shock absorber assembly is thoroughly tested to make sure OE fit. Replaces OEM Number: 2113200725, 211320072580, 2113201525, 211320152580
  • Applicable Models & Years: The air spring bags are Compatible with Mercedes Benz E55 AMG 2003-2006, E320 E500 2003-2009, E350 2006-2009, Compatible with Mercedes Benz E550 E63 AMG 2007-2009, Compatible with Mercedes Benz CLS63 AMG CLS350 CLS550 2007-2011, Mercedes Benz CLS500 CLS55 AMG 2006.
  • Same Quality as OEM : 1 x REAR air suspension parts, Replaces the original air spring directly and equal the original quality. As the instruction manual is not included, so we recommend you professionally assemble to maximize the performance of our product
Bestseller No. 6
Wztepeng Air Suspension Valve Block Air Supply Distribution 2123200358 Compatible with Mercedes Benz GL320 GL350 GL450 GLE350 GLE400 S350 S400 S550 S600 S63 S65 AMG
Bestseller No. 7
nifeida Rear Right Air Suspension Springs 2113200825, 211320082580 Compatible with Mercedes-Benz W211 W219 2003-2011 E550/E55 AMG/E63 AMG/CLS500/CLS550/CLS63 AMG/CLS55 AMG, Passenger Side
  • A. MODELS & YEARS: Compatible with MERCEDES-BENZ 2003-2006 E55 AMG丨2003-2009 E320 E500 丨2006-2009 E350 丨 2007-2009 E550 E63 AMG丨 2007-2011 CLS63 AMG CLS350 CLS550丨2006 CLS500 CLS55 AMG.
  • B. REFERENCE OEM NUMBER: 2113200825, 211320082580, 2113201625, 211320162580. (You can find the product you need accurately according to the OE number)
  • C. SAFETY & COMFORT: Air spring bags prevent passengers from physical collision impact, greatly reducing the possibility of injury, effectively dampens driving vibrations and improves ride comfort under difficult road conditions and heavy loads.
  • D. PREMIUM QUALITY: The air ride is using high-density rubber combined with advanced sol-gel technology to improve the air tightness and durability of the product, to prevent leakage and bursting.Dampen driving vibration and lower the ride noise.
  • E. WHAT YOU GET: 1x Rear Right Air Spring Suspension Shock. NOTE : Before purchasing this product, please check the description or part numbers, or use the year/make/model drop down bar to confirm the compatibility.
SaleBestseller No. 8
Woosphy Airmatic Air Suspension Air Ride Compressor Pump Replacement For Mercedes Benz E-Class W211 S211 S-Class CLS-Class AMG W220 C219 E320 E350 E500 S500 S600 CLS-Class 2203200104 2113200304
  • Reference OEM Numbers: 2113200104, 2113200304, 2193200004, 0025427219, 0025427619, 8840103590, 4154033030, 4154031120
  • Replacement For Mercedes Benz 2006 CLS500, 2006 CLS55 AMG, 2007-2009 CLS550, 2007-2009 CLS63 AMG
  • Replacement For Mercedes Benz 2002 E320, 2003-2009 E320, 2003-2009 E500, 2006-2009 E350
  • Replacement For Mercedes Benz 2002-2003 E430, 2002-2006 E55 AMG, 2007-2009 E550, 2007-2009 E63 AMG
  • Replacement For Mercedes Benz 2000-2006 S430, 2000-2006 S500, 2001-2006 S600
Bestseller No. 9
WMPHE 2PCS Rear Air Spring Air Suspension Bag Absorber Compatible with Mercedes Benz W164 X164 2005-2019 GL320 GL350 GL450 GLE350 GLE450 AMG GLS450 ML320 ML350 ML450, Replaces 1663200325, 1643201025
  • Fitment: Compatible with Mercedes Benz GL320 2007-2009, GL350 2010-2016, GL450 2007-2016, GL550 2008-2016, GL63 AMG 2013-2016, Compatible with GLE350 2016-2018, GLE400 2016-2017, GLE43 AMG 2018, GLE450 AMG 2016, GLE550E 2016-2018, GLE63 AMG 2016-2019, GLS450 2017-2019, GLS550 2017-2019, GLS63 AMG 2017-2019, Compatible with ML250 2015, ML320 2007-2009, ML350 2006-2015, ML400 2015, ML450 2010-2011, ML500 2006-2007, ML550 2008-2014, ML63 AMG 2007-2015
  • Reference Part Number: Please check and confirm the compatibility of vehicles makes and models before order, rear air suspension is replacement for 1643200225, 1643200325, 1643200425, 1643200625, 1643200725, 1643200825, 1643200925, 1643201025, 1663200325, 1663200625
  • Improve Driving Comfort: Our airbags can fix unusual noises, stop oil leaks and enhance stability, excellent shock absorption, ensure excellent durability in harsh environments
  • Durable Rubber: Our air ride suspension bags adopt excellent rubber material, combine advanced sol technology, integrated casting, strong air tightness, anti-leakage, high density of air bag is not easy to burstc
  • Easy to Install, Direct Replacement: Manufactured in strict accordance with OEM standards, accurate positioning of the mounting hole, direct replacement without modification
Bestseller No. 10
AIRSUSFAT Air Suspension Compressor Pump for Mercedes-Benz 2006-2012 ML GL W164 GL350 GL450 GL550 ML350 ML450 ML500 ML550 ML63AMG Air Ride Compressor Pump1643201204 1643200304
  • High quality air suspension compressor pump fit for Mercedes-Benz W164 X164 2007-2009 GL320, 2010- 2012 GL350, 2007-2012 GL450, 2008-2012 GL550 ; 2007-2009 ML320, 2006-2011 ML350, 2010-2011 ML450, 2006- 2007 ML500, 2008-2011 ML550, 2007-2011 ML63 AMG
  • Manufacturer Part Number: A1643201204 A1643201004 A164320090 vehicle ident number (VIN): WDC1648281A450230
  • OEM NO: A 164 320 12 04 / A1643201204 / 1643201204 / A 164 320 02 04 / A1643200204 / 1643200204 / A 164 320 09 04 / A1643200904 / 1643200904 / A 164 320 05 04 / A1643200504 / 1643200504
  • This is brand new afterarket air suspension compressor, produced by leading factory, it's stable and durable, and will fit well for your car.
  • 100% Test before shipping, We provide a 30-day period of free returns and exchanges, if you have any question and just feel free to contact with us to solve it.

Last update on 2024-02-28 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

Leave a Comment

Share to...