E-Class

Replace Exhaust Gas Cleaning Information Label – 2019 Mercedes-Benz GT-Class, C-Class, E-Class

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2019 Mercedes-Benz C-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2020080022 Launch Notification Replace Exhaust Gas Cleaning Information Label MY19 190, 205, 213 (GT-Class, C-Class, E-Class) Date: September 18, 2020   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION Please note … Read more

Check Front Right Inner Door – 2020 Mercedes-Benz E-Class

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2020 Mercedes-Benz E-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE:  Service Campaign 2020070012 Launch Notification MY20 213 (E-Class) Check Front Right Inner Door Date: August 11, 2020   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION Please note that all customer inquiries should … Read more

Seat Belt Warning System Not Operating Properly – 2017-2019 Mercedes-Benz

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2019 Mercedes-Benz CLS-Class

July 31, 2020 NHTSA CAMPAIGN NUMBER: 20V449000 Seat Belt Warning System Not Operating Properly Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.   NHTSA … Read more

Update AMG Drive Unit Control Unit Software – 2019 Mercedes-Benz C-Class, E-Class, GT-Class

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2019 Mercedes-Benz C-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2020060019 Launch Notification Update AMG Drive Unit Control Unit Software MY19 205, 213, 290(C-Class, E-Class, GT-Class) Date: July 10, 2020   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION   Please … Read more

Turbocharger Oil Feed and Return Lines May Leak – 2020 Mercedes-Benz C-Class, E-Class, & GLC-Class

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2020 Mercedes-Benz C-Class

June 22, 2020 NHTSA CAMPAIGN NUMBER: 20V364000 Turbocharger Oil Feed and Return Lines May Leak An oil leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.   NHTSA Campaign Number: 20V364 Manufacturer Mercedes-Benz USA, LLC. Components ENGINE AND ENGINE COOLING Potential Number of Units Affected 88 … Read more