E-Class

Update On-board Electrical System Battery Control Unit Software – 2019-2020 Mercedes-Benz CLS-Class, E-Class, & GLE-Class

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2020 Mercedes-Benz CLS-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2020110017 Launch Notification Update On-Board Electrical System Battery Control Unit Software MY19-20 167, 213, 238, 257 (CLS-Class, E-Class, and GLE-Class) Date: December 11, 2020   IMPORTANT NEW SERVICE CAMPAIGN … Read more

Check the Adjustment Range Limitation of the Passenger Seat – 2021 Mercedes-Benz E-Class

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2021 Mercedes-Benz E-Class

October 30, 2020 NHTSA CAMPAIGN NUMBER: 20V673000 Front Passenger Seat Missing Adjustment Limit Stop If the front passenger seat is adjusted beyond the acceptable range in relation to the air bag, there could be an increased risk of injury in the event of a crash with air bag deployment.   NHTSA Campaign Number: 20V673 Manufacturer Mercedes-Benz USA, LLC. … Read more

Rework Seam Seal on Right Longitudinal Member and Wheel Well – 2020 Mercedes-Benz E-Class

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2020 Mercedes-Benz E-Class

WORK DESCRIPTION FOR FIELD MEASURE   Code: 20P9790016 Version: 2.0   Rework seam seal at right longitudinal member and right wheel well Model 238   Work procedure   Remove right rear fender liner (A, figure 1) (AR88.10-P-1400LWE).   Remove right longitudinal member panel (B, figure 1) (AR88.80-P-6000LWO). Figure 1   Clean area of defective seam … Read more

Replace Exhaust Gas Cleaning Information Label – 2019 Mercedes-Benz GT-Class, C-Class, E-Class

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2019 Mercedes-Benz C-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2020080022 Launch Notification Replace Exhaust Gas Cleaning Information Label MY19 190, 205, 213 (GT-Class, C-Class, E-Class) Date: September 18, 2020   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION Please note … Read more

Check Front Right Inner Door – 2020 Mercedes-Benz E-Class

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2020 Mercedes-Benz E-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE:  Service Campaign 2020070012 Launch Notification MY20 213 (E-Class) Check Front Right Inner Door Date: August 11, 2020   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION Please note that all customer inquiries should … Read more