|TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers||FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services|
|RE: Service Campaign 2020060019 Launch Notification|
Update AMG Drive Unit Control Unit Software
MY19 205, 213, 290(C-Class, E-Class, GT-Class)
|Date: July 10, 2020|
IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
|Campaign No. :||Campaign Desc. :||Update AMG Drive Unit Control Unit Software|
|This is to notify you of a Service Campaign launch regarding updating the AMG drive unit control unit Software on 2810 Model Year (“MY”) 2019 C-Class, E-Class and GT-Class vehicles. Affected VINs will be flagged in VMI as “OPEN” on July 10, 2020.|
|Issue||Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain MY19 CClass, E-Class, and AMG GT (205, 213, and 290 platform) vehicles, the software for the AMG drive unit control unit does not correspond to the current series production configuration. As a result, noises could emanate from the rear axle differential. An authorized Mercedes-Benz dealer will update the software as necessary.|
|What We’re Doing||MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the control unit software on the affected vehicles.|
|Parts||Parts are not necessary for this Service Campaign.|
|Vehicle Model Year(s)||2019|
|Vehicle Model||C-Class, E-Class, GT-Class|
|Total Campaign Population||2810|
|AOMS/SOMS||AOMs – This Service Campaign may generate questions from your dealers.|
|While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.|
Campaign No. 2020060019, July 2020
|TO:||ALL MERCEDES-BENZ CENTERS|
|SUBJECT:||Models C-Class, E-Class, and AMG GT (205, 213, 290 platform)|
Model Year 2019
Update AMG drive unit control unit software
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain MY19 C-Class, E-Class, and AMG GT (205, 213, and 290 platform) vehicles, the software for the AMG drive unit control unit does not correspond to the current series production configuration. As a result, noises could emanate from the rear axle differential. An authorized Mercedes-Benz dealer will update the software as necessary.
Prior to performing this Service Campaign:
- Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired. Always Check VMI for any open campaigns, and perform accordingly.
- Please review the entire Service Campaign bulletin and follow the repair procedure exactly as described.
Approximately 2810 vehicle is affected.
Order No. P-SC-2020060019
- Use Xentry 3/19 with all associated patches or higher. Follow the steps exactly as described in Xentry.
- Connect battery charger (battery voltage >12.5V).
- Ensure all electrical consumers are switched-off.
- In the event of software/SCN update issues, contact Star Diagnosis User Help Desk via. XSF ticket.
- Refer to Star Diagnosis System (SDS) Best Practices Guide.
- Connect XENTRY Diagnosis.
Then follow the user guidance in XENTRY Diagnosis.
Operation: Connect/disconnect battery charger (02-5058)
Star Diagnosis System (SDS), Connect/disconnect (02-4762)
|Damage Code||Operation Number||Labor Time (hrs.)|
|35 920 03 8||02-5058*||0.1|
* Operation item may be invoiced only once for each workshop order
Operation Number labor times are subject to change
|CarDAQ-Plus – PassThru J2534 Vehicle Reflash Hardware|
|CarDAQ-M Modular PassThru J2534 Vehicle Reflash Hardware|
|Autel MaxiFlash Elite J2534|
|VSI J2534 ECU Reprogrammer|
|Autel (AULMF2534) MaxiFlash Pro|
- Windows based PC or laptop*
- J2534 compliant interface box*1*
*Must be purchased from a third party company and are not available from Mercedes-Benz USA LLC.
*1* suggested listing of J2534 interface boxes is located within the J2534 Pass-Thru User’s Manual which is posted for view without cost under the MB Workshop Resources tab on the home page of www.startekinfo.com
J2534 complaint software for Mercedes-Benz vehicles has coverage for all required functions associated to reprogramming, initialization, and fault clearing of emission control modules (engine and transmission) fitted to vehicles 2004 Model Year and newer. Additionally all access and functionality required in regard the configuration via SCN Coding and/or CVN Coding is covered.
- All control unit software (reprogramming calibrations) is contained within J2534 DVD media.
Terms and conditions
J2534 complaint software for Mercedes-Benz vehicles is purchased in 1-year license increments. During that license term the user will receive an initial software package, license key, SCN/CVN Coding information/access as well as monthly updates via DVD media.
- Additional updates of software after the 1st year can be purchased at additional cost, however are not required for the system to continue functioning.
For pricing and additional information via the internet, please refer to the information at the beginning of this section.
- 【ADVANCED ECU PROGRAMMING】 This pro-level scan tool features Autel’s Powerful Complete Diagnostic System with easy-to-go workflow of ECU Coding: / for customer individual customization of the car (to improve vehicle performance, or stimulate high-end car functions); / for the configuration alteration (when a component is replaced); / and for multiple car systems’ recognition of each other etc. , with optimal efficiency.
- 【36+ SERVICE FUNCTIONS】This OE-Level diagnostic scanner offers more than 36 service functions as Oil Reset, Injector Coding, EPB, TPMS, BMS, Brake Bleed, DPF, Immo Keys, SAS, Suspension, Throttle etc. It also gains full access of all available vehicle modules to Retrieve ECU information, Read & Erase DTCs, and View Live Data of each parameter item, with Bi-Directional Control (Active Test) to check the operating conditions of various car systems and components.
- 【J2534 PROGRAMMING】Autel MaxiSys Elite features J2534 ECU Programming for BMW & Benz, to access, update, replace and program the existing software/firmware in ECUs, without the need of a dealer-only tool, to troubleshoot and deal with complex vehicle problems like Driveability, Fuel Efficiency, Power Loss, Fault Codes, and Durability of mechanical parts etc. , with easy step-by-step instructions. This ultimate Autel scanner is made for perfection.
- 【DISCOVER OUR 24/7】2 years FREE software update + 1 year . This diagnostic tool is backed by Autel’s professional tech team and service team, to offer the top quality product and service in the industry. Autel MaxiSys Elite comes a way in easing up and increasing efficiency in your professional diagnostics from all the features mentioned above. The returns are a . *The tool is only available to sell in the U. S. Region.
- 【STATE-OF-THE-ART HARDWARE】This Android 4. 4. 4 KitKat OS-based, tablet-style diagnostic scanner incorporates the world’s fastest mobile processor NVIDIA’s Tegra 4, with internal 2GB RAM (32GB SSD), for boosted performance (boot-up time < 20 sec). Also, Elite comes with a visually stunning sharp Retina display of 9. 7”, with an 8. 0-megapixel rear camera with flashlight and auto focus. This scan tool is bound to work as fast and effective as possible.
- VCX is designed on the basis of the latest automotive international standards so that it can support many professional automotive diagnostic applications
- VXDIAG VCX Nano support latest version software, Compatible with varieties protocols. can be very easy to connect various automotive bus to a PC
- OS support both WINDOWS XP and Windows 7, Software support multi-languages: Chinese, English, French, Italian, Spanish, German, ec
- Small size, easy to carry and convenient for us
- We provide full time online support, if you have any questions about our device, please feel free to contact us online via ask us a question or send us email
- 【ECU PROGRAMMING & ECU CODING】: Autel diagnostic scanner MS908S Pro comes with J2534 ECU programming device & BMW Ethernet Cable(For F-Series Coding & Programming), which is capable of replacing the existing software/firmware in the Electronic Control Units (ECU), programming new Benz/BMW ECUs and fixing software-controlled drivability issues and emission issues, update the computer software on the vehicle to the latest version.
- 【ADVANCED SPECIAL SERVICE & All SYSTEM DIAGNOSTIC】: Full system diagnostic scanner MS908P covers over 25+ professional service functions like ABS brake bleeding, IMMO (Anti-theft matching) to finish keys programming(Specific Vehicles), Oil Reset, EPB, BMS, SAS, DPF, TPMS sensor activate, etc. NOTE: All the service functions are NOT universally compatible! Please send your Vehicles information( Makes, Year, VIN number) to [email protected] to check compatibility.
- 【Same as Maxisys Elite/MK908P, Updated of Maxisys Pro】: One of the MaxiSys series devices, the MS908S Pro Diagnostic Platform bases on the revolutionary Android multitasking operating system, utilizes the powerful Cortex A7+A15 six-core processor, and equips with 9.7-inch LED capacitive touch screen, supporting J2534 ECU Programming Device offering comprehensive OE-level diagnostics, ECU coding and BMW/Benz ECU programming.
- 【FULL BI-DIRECTIONAL CONTROL】: The diagnostic scan tool supports bi-direction control to check the vehicle operating conditions. The bi-directional control of the ECM in the Component Test enables the Ms908s Pro to transmit control commands to operate the vehicle systems.
- 【12-MONTH WARRANTY & FREE SOFTWARE ONLINE UPDATE】: Feel free to get technical support via email☛[email protected] MS908S Pro is equipped with the best hardware, combined with the best possible coverage of OE-level diagnostics, practical functions like ECU coding, auto VIN scan, complete OBD2 functions like read and erase codes, live data, freeze-frame, I/M readiness status, O2 Monitor Test, component test and data printing. BT pairing between the diagnostic table and J2534 is OVER 210 feet.
- --high speed host communication.(3 mbps)
- --stable host communication.(with rts/cts flow control)
- --automatically register software and no virtual machine needed.
- --online software update and keep software latest always.
- --online fireware update.
- 🚗【Key Programming + IMMO Function】The most advanced and smart key programming tool that combines the most powerful IMMO and programming functions with OE-level diagnostics and advanced service functions in one Android based 10.1-inch touchscreen tablet, it helps perform complete key programming quickly. Please send VIN number to▲[email protected]▲ to check compatibility before purchasing.
- 🚗【Advanced XP400 Programmer】XP400 is to read transponder data (especially Benz infrared smart key), clone and generate exclusive keys, read/write on-board EEPROM data, etc. IMMO application provides Smart Mode and Expert Mode to guide technicians performing IMMO related functions, including Key Learning, Remote Control Learning, Remote Control Add, etc
- 🚗【ADVANCED IMMO + J2534 MaxiFlash】Immobilizer is also known as immo box which is to auto part that recognizes the vehicle key directly. MaxiFlash specially designed to provide users with convenient PC communication on any modern vehicle diagnostic, and offer the most significant features desired by OEM customers: reliability, fast performance and flexibility. The working range for BT communication is about 210 feet (70 m). ▲The J2534 Can't Program ECU With IM608▲
- 🚗【ACTIVE TEST + ECU CODING + 23 RESET SERVICE】Bi-directional control of the ECM is useful in determining whetherthe ECM responds to a command well. And Auto VIN Identification, ECU Coding are available for IM608. Most useful service including: Oil Reset Service/ EPB Service/ BMS Service/ SAS Service/ DPF Service etc.Powerful OE level diagnostics for more than 80 US, Asian and European makes and models.
- 🚗【(US ONLY) 1 YEAR FREE UPDATE + 1 YEAR WARRANTY + PERMANENT After-Sales SERVICE】1 YEAR Free Software Updating is available. If you have any issue after you get the item, please CONTACT>>▲[email protected]▲, you can get a quick response.▲IM608 just can be used in US. Please don't switch the IP or the device will be locked! Don't take IM608 to other countries▲
- 🎉【Powerful ECU Programming + Coding】: Autel MK908P, designed as an OE-level OBD scanner, serves as the most advanced automotive diagnostic tool. It supports ECU programming and coding for Benz and BMW car models with J2534 and diagnostic software on the tablet. For the detailed car chassis coverage, please contact our support at [email protected] for more detail.
- 🎉【Online Functions + Active Test】: There is online coding for VW, Audi, Porsche, Benz, BMW. Online configuration for Renault is unique among diagnostic industries. Besides, MK908P features Bi-Directional Control (Active Test) to request information or command a actuator to perform specific tests, like cycling the a/c clutch on and off, perform an evaporative emissions leak test and more tests to solve the specific repairing work.
- 🎉【All-system Diagnose + 30 Service Functions】: Provided with full-systems diagnosis(ABS, SRS, Engine, Transmission, Brake System, Emission System, Fuel system, Light system, Wiper System, etc.), MK908P also offers another 30+ service functions to help your repairing work faster, easier, and more professional. These service functions include immo keys/throttle/injecor coding/trans adaption/suspension/tyre retrofit/DPF/brake bleed/oil reset and more.
- 🎉【Common + Luxury Car Makes Coverage】MK908P is designed for repairing store, thus it enjoys extensive coverage for almost all car makes. Firstly, it has a wide range of compatibility for over 80 brands in the US, Europe and Asia. Besides, you have access to the newest model with fast-release software update. Moreover, There are basic diagnostic functions and most service / special functions compatible with Lamborghini, Ferrari, Aston Martin and Maserati etc.
- 🎉【Advanced Hardware + Reliable Service】As the advanced version of MS908P,MS908S,MS908E, MS908PS PRO, MK908P runs much faster with android 4.4 OS, hexa-core processor, KitKat operating system, 2GB RAM & 64GB on-board memory, 10.1 inches LED screen ,20+ adapters and cables. 1-year free update, 12-month warranty, 30-day free return fees, 24-hour after-sales service are offered and promised.
- 【Advanced IMMO & Key Programming】Autel IM608 is a perfect choice for auto technicians and locksmiths to encrypt keys, add keys, change keys, and generate keys. The Smart Mode and Expert Mode in IMMO app offer you guided and advanced Key Learning to choose. The Autel scanner can also read/write various key chips helping perform complete key programming quickly. 🔥Note: IM608 just can be used in the US. Don’t take it to other countries or change the IP.
- 【ECU Coding & Active Test】Active Test helps you accurately figure out whether a specific subsystem or component in vehicles goes well. This function may appear as Actuators, Actuator Test, or Function Tests, and the tests options vary by vehicle manufacturer and model. After repairs or replacements of vehicle parts, Autel IM608 can reprogram adaptive data for certain components of the test vehicle through ECU Coding.
- 【Reliable Key & ECU Programming Tools】 Equipped with XP400 key programmer and MaxiFlash ECU reprogrammer, this Autel scanner performs IMMO Add Key, Keys Lost and Key Learning for 3rd generation Benz. Besides convenient PC communication and ECU reprogramming capabilities from the MaxiFlash tool, it can read transponder data (including Mercedes Benz infrared smart key), clone/generate exclusive keys, etc. by working with the XP400 key programmer.
- 【Language & Wide Compatibility】When you get this Autel scanner, it only supports English. 🔥You can get the required language by providing the serial number for customer service via ▶[email protected]◀. Compatible with more than 80 makes and models from the US, Asian and European, the Autel IM608 can perform OE-Level all-system diagnostics for Chrysler, Dodge, Ford, GM, Jeep, etc.
- 【12-Month Free Update & Warranty】Autel IM608 comes with a 1-year free update online to improve the apps’ capabilities by adding critical patches, new models, etc. When the 1-year update expires, it will cost $1250 per year to continue updating. A 12-month warranty gives you a guarantee for any possible quality problems. For any question, feel free to ask the customer service.
- 👍【ADVANCED IMMO & KEY PROGRAMMING TOOL】Integrated Car Key Programmer XP400 is to read transponder data (especially Benz infrared smart key), clone and generate exclusive keys, read/write on-board EEPROM data, etc. IMMO application provides Smart Mode and Expert Mode to guide technicians performing IMMO related functions, including Key Learning, Remote Control Learning, Remote Control Add, etc (contact us if you need to confirm your car model: [email protected])
- 👍【ACTIVE TEST & ECU CODING】During an active test, the tester outputs commands to the ECU in order to drive the actuators. This test determines the integrity of the system or parts by reading the engine ECU data, or by monitoring the operation of the actuators, such as switching a solenoid, relay, or switch, betweentwo operating states.After repairs or replacements of vehicle parts, Autel IM608 can reprogram adaptive data for certain components of the test vehicle through ECU Coding.
- 👍【23+ SERVICE & OE-LEVEL DIAGNOSTIC SCANNER】IM608 has these servicet functions: Oil Reset, Engine/ABS/SRS/SAS/DPF, BMS Reset, Brake Reset, Key Fob Coding, fully meeting your needs.The Auto Scan function performs a comprehensive scanning over all the ECUs inthe vehicle to locatesystems’ faultsand retrieve DTCs.
- 👍【Wireless J2534 MaxiFlash】J2534 ECU Reprogrammer is for PC communication and ECU reprogramming capability. They work in combination with the IM608 to get the key programming work done in high efficiency and convenience.including Key Learning, Remote Control Learning, Remote Control Add, etc. Specially designed to provide users with convenient PC communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, offering the most significant features desired by OEM.
- 👍【FREE 1 YEAR UPDATE & PERMANENT After-Sales SERVICE】Automatic system and software updates with real-time . Remote control tech support anytime, anywhere.
- Designed for CV ➤ Autel MaxiSys MS908CV boasts the pro-level diagnostics for Commercial Vehicles (Expert, Buses & Trucks), to get all module access for ECU Coding, Active Test (Bi-directional Control), 23 Adaptation Services, 25 Service Functions, Read/Erase Codes and Live Data, etc., being compatible with multiple supported protocols: SAE J1939, SAEJ1708, Manufacture-defined protocol J1939, Manufacture-defined J1708, KWP, VPW, UDS-CAN, CDL.
- ECU Coding ➤ This Heavy Duty diagnostic tool allows you to re-flash the commercial vehicles’ control modules, and write in adaptive data for certain components after making repairs or replacements, to fix the issues as: Drivability, Fuel Efficiency, Power Loss, Fault Codes, Durability of Mechanical Parts, etc. (Note: Coding only changes preprogrammed options already existent in the software.)
- 23 Adaption Functions ➤ This commercial vehicle scanner provides various 23 component adaptation services, to calibrate or reset certain components after repair or replacement as: DOC/DPF Instant Replacement Reset, Fuel Pressure Adaptation Accurate Reset, After Treatment Maintenance, Calibration of Rack Sensor, Calibration of Injector Trim, and others, with fast navigation for optimal efficiency.
- 25 Service Functions ➤ This automotive diagnostic tool can Read/Clear codes, view graphic Live Data, and features an array of 25 guided maintenance services as: Oil Reset, Injector Coding, DPF, EPB, ABS/SRS, Suspension, Throttle, Odometer, Lang Change, Headlamp, CHG Tire Size, Airbag Reset, Cylinder, Turbocharging, Limit, Clutch, WIN DR ROOF, TEC Learn, Trans Adaption, Immo Keys, TPMS, BMS, Brake Bleed, Seats etc.
- Ultimate Scanner ➤ Autel MS908CV gives you all necessary functionalities, while still remaining easy to use with boosted multitasking performance: Android 4.0 operating system, Quad-Core Processor, 2GM RAM & 32GB SSD, 9.7" 1024*768 IPS Screen, 11000 mAh Battery (8hrs non-stop operation), 5.0M AF Rear Camera, etc., and a whole set of adapters and probes at your disposal. This scanner is entitled to 1-year warranty with 1-year FREE software update. Welcome to contact us for your vehicle’s compatibility check, 24/7.
- 【SUPERIOR CODING & PROGRAMMING】 Supports coding and programming especially for BMW and Mercedes. With the VCI of MK908P for SAE J2534-1 and J2534-2 protocols, it can replace the existing software and firmware in ECU without expensive original equipment.
- 【WIDE DIAGNOSTIC SOLUTIONS】 Well capable of VCM coding and programming, TPMS coding, intelligent cruise control (ICC), ECU coding, live data, dashboard matching, airbag system reset, anti-theft key matching and more.
- 【POWERFUL DIAGNOSTIC TOOL】 The oscilloscope MP408 combine with MaxiCOM MK908P is able to measure and test virtually all the electrical and electronic components and circuits in any modern vehicles, providing you an insight to the inner workings of a vehicle’s electronic circuits.
- 【HIGH-EFFICIENCY OF USE】 Being MS908P upgraded, it is Autel’s latest and most sophisticated diagnostic scanner which boasts the best hardware including Hexa-CPU, 2GB RAM etc. for fast boot-up and multitasking, and the ergonomic design to resist damage of heavy use.
- 【WARRANTY & UPDATE】 You can get quality related services within 12 months warranty, besides, 12 months free online update is available for the latest bug fixes and newly added parameters and car models.
Last update on 2020-08-13 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2020-08-13 / Affiliate links / Images from Amazon Product Advertising API