2019-2020 Mercedes-Benz C-Class, GLC-Class, GT-Class ESP Software

July 6, 2020 NHTSA CAMPAIGN NUMBER: 20V395000

ESP System Software Programmed Incorrectly

If the ESP does not react properly to a driving situation, it may increase the risk of a crash.

 

NHTSA Campaign Number: 20V395

Manufacturer Mercedes-Benz USA, LLC.

Components ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL

Potential Number of Units Affected 5,039

 

Summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 C63 AMG, C63 AMG S, AMG GT 53, AMG GT 63, AMG GT 63 S, and 2020 GLC 63 AMG, GLC 63 AMG S vehicles. An incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately.

 

Remedy

MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2020080016.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Mercedes-Benz has a Recall

 

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TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers	FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Initial Notification ESP Software MY19-20 205, 253, 290 (C-Class, GLC-Class, GT-Class)	Date: July 13, 2020

 

IMPORTANT RECALL CAMPAIGN UPDATE

Please see the attached documents related to the campaign listed above.

 

Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 

Sincerely,

Gregory Gunther

 

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Campaign No. :	NHTSA ID	Campaign Desc. :	ESP Software
TBD	20V395	20P2197270
This is to notify you of a new Recall Campaign regarding ESP software on 5,039 Model Year (“MY”) 2019-2020 205, 253, 290 (C-Class, GLC-Class, GT-Class) vehicles.  The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on July 13, 2020.
Background
Issue		Mercedes-Benz AG, (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2019-2020 C-Class, GLC-Class, and GT (205, 253, and 290 platform) AMG vehicles, the Electronic Stability Program (“ESP”) control unit software might not meet specifications. The ESP system might not be adapted to the brake type installed. Furthermore, in the event of a potential yaw rate sensor drift or a failure of the brake negative pressure supply, the ESP system might not react as intended. This might lead to an ESP intervention that does not correspond to the driving situation which could increase the risk of a crash.
What We’re Doing		An authorized Mercedes-Benz dealer will update the ESP software on the affected vehicles.
Parts		The current remedy is not available at this time. An additional notification will be sent once the remedy is available.
Vehicles Affected
Vehicle Model Year(s)		2019-2020
Vehicle Model		C-Class, GLC-Class, GT-Class
Vehicle Populations
Total Recall Population		5039
Total Vehicles in Dealer Inventory		283
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY19-20 C-Class, GLC-Class, GT-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired.  Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo Once the repair is complete, the vehicle may be sold or leased.  Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.   As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s)  Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY19-20 C-Class, GLC-Class, GTClass vehicles covered by this notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline		Customer letters will be mailed approximately one week after the recall is launched.
AOMS/SOMS		AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners		This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 

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TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers	FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Launch Notification ESP-Software Update MY19-20 205, 253, 290 (C-Class, GLC-Class, GT-Class)	Date: August 21, 2020

 

IMPORTANT RECALL CAMPAIGN UPDATE

 

Please see the attached documents related to the campaign listed above.

 

Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 

Sincerely,

Gregory Gunther

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Campaign No. :	NHTSA ID		Campaign Desc. :	ESP-Software Update
2020080016	20V395		20P5490422
This is to notify you of a Recall Campaign launch regarding ESP software on 5,039 Model Year (“MY”) 2019-2020 C-Class, GLC-Class and GTClass (205, 253 and 290 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on August 21, 2020.
Background
Issue		Mercedes-Benz AG, (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2019-2020 C-Class, GLC-Class, and GT (205, 253, and 290 platform) AMG vehicles, the Electronic Stability Program (“ESP”) control unit software might not meet specifications. The ESP system might not be adapted to the brake type installed. Furthermore, in the event of a potential yaw rate sensor drift or a failure of the brake negative pressure supply, the ESP system might not react as intended. This might lead to an ESP intervention that does not correspond to the driving situation which could increase the risk of a crash.
What We’re Doing		An authorized Mercedes-Benz dealer will update the ESP software on the affected vehicles.
Parts		Parts are not required for repair. The recall remedy is available and repairs can be performed as necessary.
Vehicles Affected
Vehicle Model Year(s)		2019-2020
Vehicle Model		C-Class, GLC-Class, GT-Class
Vehicle Populations
Total Recall Population		5039
Total Vehicles in Dealer Inventory		252
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY19-20 C-Class, GLC-Class, GT-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired.  Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo Once the repair is complete, the vehicle may be sold or leased.  Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.   As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s)  Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY19-20 C-Class, GLC-Class, GT-Class vehicles covered by this notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline		Customer letters will be mailed approximately one week after the remedy becomes available.
AOMS/SOMS		AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners		This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 

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Campaign No. 2020080016, December 2020
Revision A

 

TO:	ALL MERCEDES-BENZ CENTERS
SUBJECT:	Model C-Class, GLC-Class, and GT (205, 253, and 290 platform) Model Year 2019-2020 Update ESP control unit software

 

 

Mercedes-Benz AG, (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2019-2020 C-Class, GLC-Class, and GT (205, 253, and 290 platform) AMG vehicles, the Electronic Stability Program (“ESP”) control unit software might not meet specifications. The ESP system might not be adapted to the brake type installed. Furthermore, in the event of a potential yaw rate sensor drift or a failure of the brake negative pressure supply, the ESP system might not react as intended. This might lead to an ESP intervention that does not correspond to the driving situation which could increase the risk of a crash.

 

Prior to performing this Recall Campaign:

• VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.
• Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.

Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.

 

Approximately 5,399 vehicles are involved.

 

Order No. P-RC-2020080016

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TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers	FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: UPDATED Recall Campaign Launch Notification ESP-Software Update MY19-20 205, 253, 290 (C-Class, GLC-Class, GT-Class)	Date: December 28, 2020

 

IMPORTANT RECALL CAMPAIGN UPDATE

Please see the attached documents related to the campaign listed above.  This document is an update to the previously launched recall from August 21^st, 2020.

 

Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 

Sincerely,

Gregory Gunther

Department Manager, Vehicle Compliance & Analysis

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Campaign No. :	NHTSA ID		Campaign Desc. :	ESP-Software Update
2020080016	20V395		20P5490422
This is to notify you of an update to the Recall Campaign launch regarding ESP software on 5,399 Model Year (“MY”) 2019-2020 C-Class, GLC-Class and GT-Class (205, 253 and 290 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Approximately 360 additional VINs will be flagged in VMI as “OPEN” on December 28, 2020.
Background
Issue		Mercedes-Benz AG, (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2019-2020 C-Class, GLC-Class, and GT (205, 253, and 290 platform) AMG vehicles, the Electronic Stability Program (“ESP”) control unit software might not meet specifications. The ESP system might not be adapted to the brake type installed. Furthermore, in the event of a potential yaw rate sensor drift or a failure of the brake negative pressure supply, the ESP system might not react as intended. This might lead to an ESP intervention that does not correspond to the driving situation which could increase the risk of a crash.
What We’re Doing		An authorized Mercedes-Benz dealer will update the ESP software on the affected vehicles.
Parts		Parts are not required for repair. The recall remedy is available and repairs can be performed as necessary.
Vehicles Affected
Vehicle Model Year(s)		2019-2020
Vehicle Model		C-Class, GLC-Class, GT-Class
Vehicle Populations
Total Recall Population		5,399 (360 vehicles added)
Total Vehicles in Dealer Inventory		56
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY19-20 C-Class, GLC-Class, GT-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired.  Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo Once the repair is complete, the vehicle may be sold or leased.    Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.   As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s)    Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY19-20 C-Class, GLC-Class, GT-Class vehicles covered by this notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline		Customer letters for an additional vehicles will be mailed on January 15, 2021
AOMS/SOMS		AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners		This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 

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Campaign No. 2020080016, December 2020
Revision A

 

TO:	ALL MERCEDES-BENZ CENTERS
SUBJECT:	Model C-Class, GLC-Class, and GT (205, 253, and 290 platform) Model Year 2019-2020 Update ESP control unit software

 

Mercedes-Benz AG, (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2019-2020 C-Class, GLC-Class, and GT (205, 253, and 290 platform) AMG vehicles, the Electronic Stability Program (“ESP”) control unit software might not meet specifications. The ESP system might not be adapted to the brake type installed. Furthermore, in the event of a potential yaw rate sensor drift or a failure of the brake negative pressure supply, the ESP system might not react as intended. This might lead to an ESP intervention that does not correspond to the driving situation which could increase the risk of a crash.

 

Prior to performing this Recall Campaign:

• VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.
• Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.

 

Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.

 

Approximately 5,399 vehicles are involved.

 

Order No. P-RC-2020080016

This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.

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Note:                                                                                                                                                  

• Use Xentry 6/20 with all associated patches or higher.
• Follow the steps exactly as described in Xentry.
• Connect battery charger (battery voltage >12.5V).
• Ensure all electrical consumers are switched-off.
• In the event of software/SCN update issues, contact Star Diagnosis User Help Desk via. XSF ticket.
• Refer to Star Diagnosis System (SDS) Best Practices Guide.

 

Procedure

 

1. Connect XENTRY Diagnosis.

 

2. Update N30/4- Electronic Stability Program (ESP) software. To do this, select menu item “Quick test view ⇒  N30/4- Electronic Stability Program (ESP) ⇒ Adaptations ⇒ Control unit update ⇒ Update of control unit software”.

Then follow the user guidance in XENTRY Diagnosis.

 

Warranty Information

Operation: Connect/disconnect battery charger (02-5058)

Star Diagnosis System (SDS), Connect/disconnect (02-4762)

Update N30/4- Electronic Stability Program (ESP) software  (02-9334)

Damage Code	Operation Number	Labor Time (hrs.)
54 904 22 8	02-5058*	0.1
	02-4762*	0.1
	02-9334	0.1

 

* Operation item may be invoiced only once for each workshop order

 

Note

Operation Number labor times are subject to change

 

P-RC-2020080016

 

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IMPORTANT SAFETY RECALL 2020080016
This notice applies to your vehicle, VIN:
Update ESP Control Unit Software
NHTSA Recall #20V395

 

August, 2020

 

• A remedy is available for your vehicle.
• Schedule an appointment with your authorized Mercedes-Benz dealer as soon as possible.
• •   This repair will be provided free of charge.

 

Dear Mercedes-Benz Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain Model Year (“MY”) 2019-2020 C-Class, GLC-Class, and GT-Class vehicles. Our records indicate that your vehicle is included in the affected population of vehicles.

What is the CONCERN?	On certain MY 2019-2020 C-Class, GLC-class, and GT-Class vehicles, the Electronic Stability Program (“ESP”) control unit software might not meet current production specifications.  Incorrect software could lead to the unavailability of certain ESP functions, and cause the system to not react properly to certain driving situations, increasing the risk of a crash.
What will your DEALER DO?	An authorized Mercedes-Benz dealer will update the ESP software on the affected vehicles.  This service will be provided free of charge.  We are dedicated to always delivering the best customer experience, and respect for your time is a top priority.  While the minimum repair time can be approximately 30 minutes, your dealer can provide you with a better estimate of the overall time for this service visit.  As a matter of normal service process, an authorized Mercedes-Benz dealer will also check for other repair measures that might be applicable to your vehicle which may increase the required working time.
What should YOU DO?	For additional information and to schedule an appointment, please contact your preferred authorized Mercedes-Benz dealer at your earliest convenience.  To locate authorized dealers see www.MBUSA.com/recall.  Please mention you are scheduling an appointment to update the ESP software on the affected vehicles under Recall Campaign # 2020080016.  You may be asked for your 17-digit Vehicle Identification Number (VIN) which for your convenience is located above your name at the top of this letter.Impact from COVID-19: Your health and safety remain our top priority.  The Mercedes-Benz dealerships remaining open for recall repairs and service are closely following the guidelines set forth by the CDC.  Free Mobile Repair at your home or business as well as vehicle pick-up and delivery may be available.  Your preferred authorized Mercedes-Benz dealer can confirm availability.
Information for Owners	In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the updated information in the enclosed envelope. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations.

 

To find the most convenient  authorized  Mercedes-Benz dealer from your smartphone, scan the QR code to  the left.

A VIN-based recall lookup tool on our MBUSA.com website offers a search feature that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed.  See www.mbusa.com/recall.  Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealer.  If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you.  Please contact us at 1-(800) FOR-MERCEDES (1-800-367-6372).

If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https://www.safercar.gov.

We apologize for any inconvenience this situation may cause you.

Sincerely,

Mercedes-Benz USA, LLC
A Mercedes-Benz AG Company
One Mercedes-Benz Drive
Sandy Springs, GA  30328
Phone (770) 705-0600

 

IMPORTANT VIN:

If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them.

 

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Mercedes-Benz Part 573 Submission
Original Submitted to Portal July 6, 2020
Chronology-Only section
Supplement to Original Submission

 

Chronology of Defect/Noncompliance Determination

 

In February 2018, MBAG started initial investigations based on findings during testing of the AMG GT model. These investigations indicated that the ESP System might not have been adapted for the different brake types as required. The ESP Software was reviewed and corrected. In the course of this software review it was identified that the failure mode system for a failure of the brake negative pressure supply might not have been implemented into the software as intended. An updated software was introduced, and produced vehicles were updated in the production plant or the respective Vehicle Preparation Centers prior to sale.

 

In July 2019, MBAG was informed by the supplier about findings in a test where the ESP System did not perform as intended. Further analysis was started together with the supplier. This analysis showed that the software integrated yaw rate sensor diagnosis might not be active in all situations. Additional analyses were initiated to determine the limits of the yaw rate sensor diagnosis. It was found that a potential yaw rate sensor drift might not be recognized in a key cycle, if a regulating ESP Based on this, investigations were started to identify potential effects of an unidentified yaw rate sensor drift. The investigations indicated that in the event of an unidentified yaw rate sensor drift, an ESP intervention might not correspond to the current driving situation. In addition, analyses regarding the probability of a simultaneous regulating ESP intervention during the yaw rate sensor diagnosis were started. These analyses showed, that due to the short time span of the sensor diagnosis run, this simultaneous event would be very unlikely, but could not be completely ruled out.

In parallel, the range of potentially affected vehicles was analyzed based on the ESP-software version.

During this analysis, certain vehicles were identified that might not have received the aforementioned  ESP software update in 2018 regarding the brake type adaptation and failure mode for the brake negative pressure supply system.

 

On June 26, 2020, MBAG decided to conduct a recall to address these issues. No field complaints have been identified regarding either issue.

 

In September 2020, during the preparation of the recall campaign, the After-Sales department was informed by the market organization in Japan, that it had identified vehicles outside the previously determined range of the affected vehicles that might also be equipped with the affected software version.

Further investigations were initiated to analyze whether these additional vehicles did in fact include the affected software version and in October 2020, MBAG identified potential inaccuracies in the manner in which it identified the affected vehicles and that the software at issue might have been introduced for specific models only in an earlier model year.

Subsequently, a vehicle analysis was performed based on the equipped software version without model year filtering to identify any additionally affected vehicles.

 

On December 11, MBAG decided to amend the recall to include an additional 757 vehicles worldwide to the recall population, of which 360 vehicles were added to the U.S. market.

 

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12 Affected Products

Vehicles

MAKE	MODEL	YEAR
MERCEDES-BENZ	AMG C63	2019-2020
MERCEDES-BENZ	AMG C63 S	2019-2020
MERCEDES-BENZ	AMG GLC63	2020
MERCEDES-BENZ	AMG GLC63 S	2020
MERCEDES-BENZ	AMG GT 53	2019-2020
MERCEDES-BENZ	AMG GT63	2019-2020
MERCEDES-BENZ	AMG GT63S	2019-2020

 

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19 Associated Documents

Recall Acknowledgement

RCAK-20V395-6501.pdf 300.919KB

 

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Chronology

RMISC-20V395-3463.pdf 169.296KB

 

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Defect Notice 573 Report

RCLRPT-20V395-8600.PDF 217.239KB

 

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Recall 573 Report – Amendment 1

RCLRPT-20V395-8513.PDF 217.241KB

 

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Manufacturer Notices(to Dealers,etc)- Recall Campaign Launch Notification ESP-Software Update

RCMN-20V395-8510.pdf 481.578KB

 

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Remedy Instructions and TSB

RCRIT-20V395-8844.pdf 313.347KB

 

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Recall 573 Report – Amendment 4

RCLRPT-20V395-4039.PDF 217.239KB

 

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ISSUED Owner Notification Letter(Part 577)- 1/15/21

RCONL-20V395-8095.pdf 206.022KB

 

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Recall Quarterly Report #2, 2020-4

RCLQRT-20V395-3686.PDF 211.256KB

 

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Recall 573 Report – Amendment 2

RCLRPT-20V395-5457.PDF 217.232KB

 

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Miscellaneous Document – Chronology supplement for Amendment 3

RMISC-20V395-7686.pdf 87.545KB

 

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Recall 573 Report – Amendment 3

RCLRPT-20V395-6582.PDF 217.304KB

 

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Manufacturer Notices(to Dealers,etc)- RE: UPDATED Recall Campaign Launch Notification ESP-Software Update MY19-20 205, 253, 290 (C-Class, GLC-Class, GT-Class)

RCMN-20V395-5753.pdf 251.186KB

 

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Recall Quarterly Report #1, 2020-3

RCLQRT-20V395-2971.PDF 211.149KB

 

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Remedy Instructions and TSB

RCRIT-20V395-1956.pdf 156.428KB

 

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Recall Quarterly Report #3, 2021-1

RCLQRT-20V395-2655.PDF 211.342KB

 

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Manufacturer Notices(to Dealers,etc)- Recall Campaign Initial Notification ESP Software MY19-20 205, 253, 290 (C-Class, GLC-Class, GT-Class)

RCMN-20V395-4095.pdf 208.027KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V395-9309.pdf 508.894KB

 

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Recall Quarterly Report #4, 2021-2

RCLQRT-20V395-5719.PDF 211.452KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V395&docType=RCL

 

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Mercedes-Benz Reprogramming

J2534 Pass-Thru

All information in regard to Mercedes-Benz J2534 compliant software is available free of charge and found under the MB Workshop Resources tab on the home page of www.startekinfo.com

J2534 complaint software for Mercedes-Benz vehicles is available for purchase from Mercedes-Benz USA.

In order to use the J2534 complaint software for Mercedes-Benz vehicles, the purchaser must furnish their own:

• Windows based PC or laptop^*

• J2534 compliant interface box^*1*

^*Must be purchased from a third party company and are not available from Mercedes-Benz USA LLC.

^*1* suggested listing of J2534 interface boxes is located within the J2534 Pass-Thru User’s Manual which is posted for view without cost under the MB Workshop Resources tab on the home page of www.startekinfo.com

 

Vehicle Coverage

J2534 complaint software for Mercedes-Benz vehicles has coverage for all required functions associated to reprogramming, initialization, and fault clearing of emission control modules (engine and transmission) fitted to vehicles 2004 Model Year and newer. Additionally all access and functionality required in regard the configuration via SCN Coding and/or CVN Coding is covered.

J2534 complaint software for Mercedes-Benz vehicles is delivered via DVD media which is delivered monthly for the license term of one year upon purchase.

• All control unit software (reprogramming calibrations) is contained within J2534 DVD media.

 

Terms and conditions

J2534 complaint software for Mercedes-Benz vehicles is purchased in 1-year license increments. During that license term the user will receive an initial software package, license key, SCN/CVN Coding information/access as well as monthly updates via DVD media.

• Additional updates of software after the 1st year can be purchased at additional cost, however are not required for the system to continue functioning.

For pricing and additional information via the internet, please refer to the information at the beginning of this section.

 

	CarDAQ-Plus - PassThru J2534 Vehicle Reflash Hardware
	CarDAQ-M Modular PassThru J2534 Vehicle Reflash Hardware
	CarDAQ-Plus 3
	Bosch Automotive Tools MTECH2 Mastertech II J2534
	Autel (AULMF2534) MaxiFlash Pro
	Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit
	RAP2 OEM J2534 Remote Reprogramming Tool
	Autel MaxiFlash Elite VCI J2534 Pass-Thru ECU Programming Tool
	BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI
	Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909
	GODIAG J2534

 

www.startekinfo.com

 

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Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API

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