Update Powertrain and Instrument Cluster CU SW – 2022 Mercedes-Benz EQS-Class

2022 Mercedes-Benz EQS-Class

WORK DESCRIPTION FOR FIELD MEASURE   Update powertrain and instrument cluster control unit software   Ensure use of XENTRY Diagnosis version 09/2022 or higher. Before starting the work procedure, install the current version of all add-ons in XENTRY Diagnosis. Make sure to follow the operation steps exactly as described in XENTRY Diagnosis. Use a batteryRead more

Update Instrument Cluster Control Unit Software – 2022 Mercedes-Benz EQS-Class

2022 Mercedes-Benz EQS-Class

This is to notify you of the Service Campaign Launch to update the instrument cluster control unit software in 231 Model Year (“MY”) 2022 EQS-Class (297 platform) vehicles.  The vehicles will be visible and flagged in VMI as “OPEN” on October 21, 2022.   Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that … Read more

2019-2021 Mercedes-Benz E-Class Update Instrument Cluster

2021 Mercedes-Benz E-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Update Instrument Cluster MY19-21  E-Class,  E-Class Coupe/Cabriolet and G-Class (213, 238 and 463 platform) DATE:  October 15, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION   Please … Read more

2019-2020 Mercedes-Benz Sprinter Instrument Cluster Display Too Bright

2020 Mercedes-Benz Sprinter

April 5, 2021 NHTSA CAMPAIGN NUMBER: 21V235000 Instrument Cluster Display Too Bright/FMVSS 101 A display that is too bright can hinder the driver’s vision, increasing the risk of a crash.   NHTSA Campaign Number: 21V235 Manufacturer Daimler Vans USA, LLC Components ELECTRICAL SYSTEM Potential Number of Units Affected 1,285   Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 … Read more

2021030012 – Update Instrument Cluster Software – 2019-2020 Mercedes-Benz Sprinter

2020 Mercedes-Benz Sprinter

This is to notify you of the upcoming Service Campaign concerning updating instrument cluster software on approximately 29,883 MY19-20 Mercedes-Benz and Freightliner Sprinter vans. All affected VINs will be flagged as “OPEN” in VMI on 3/16/21. Issue MBAG, the manufacturer of Mercedes-Benz Sprinter Vans, has determined that in certain Sprinter vehicles, the menu item “Vehicle Tracker … Read more