2019

Reactivate Communication Module – 2017-2020 Mercedes-Benz

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2020 Mercedes-Benz GLE-Class

February 12, 2021 NHTSA CAMPAIGN NUMBER: 21V072000 Emergency Call (eCall) Function May be Disabled A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.   NHTSA Campaign Number: 21V072 Manufacturer Mercedes-Benz USA, LLC Components COMMUNICATION Potential Number of Units … Read more

Vehicle Position for eCall – 2016-2021 Mercedes-Benz

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2021 Mercedes-Benz S-Class

February 5, 2021 NHTSA CAMPAIGN NUMBER: 21V058000 Inaccurate Vehicle Location for Emergency Services Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.   NHTSA Campaign Number: 21V058 Manufacturer Mercedes-Benz USA, LLC Components COMMUNICATION, ELECTRICAL SYSTEM Potential Number of Units Affected 1,292,258   Summary Mercedes-Benz USA, … Read more

Check Activated Carbon Filter – 2018-2019 Mercedes-Benz C-Class & E-Class

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2019 Mercedes-Benz C-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Emission Recall Campaign Notification Check Activated Carbon Filter MY18-19 C/E-Class (205/238 platforms) DATE: February 12, 2021   IMPORTANT RECALL CAMPAIGN INFORMATION   Please see the attached documents related to the campaign … Read more

Update Mercedes-Benz Intelligent Drive Control Unit Software – 2019 Mercedes-Benz C-Class

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2019 Mercedes-Benz C-Class

WORK DESCRIPTION FOR FIELD MEASURE   Code: 21P5498706 Version: 2.0   Update Mercedes-Benz Intelligent Drive control unit software   Model 205 Ensure use of XENTRY Diagnosis version BD/DVD (12/2020) or higher. Before starting the work procedure, install all the add-ons that are updated daily in XENTRY Diagnosis. Make sure to follow the operation steps exactly … Read more

VSXHERMPOS – Inaccurate Vehicle Location for Emergency Services – 2016-2020 Mercedes-Benz Metris & 2019-2020 Mercedes-Benz Sprinter

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2020 Mercedes-Benz Metris

February 5, 2021 NHTSA CAMPAIGN NUMBER: 21V055000 Inaccurate Vehicle Location for Emergency Services Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.   NHTSA Campaign Number: 21V055 Manufacturer Daimler Vans USA, LLC Components ELECTRICAL SYSTEM Potential Number of Units Affected 84,345   Summary Daimler Vans … Read more