S-Class

Replace Front Stationary Sunroof Panel – 2014-2020 Mercedes-Benz CLA-Class, GLA-Class, C-Class, S-Class GLC-Class, & GLE-Class Coupe

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2020 Mercedes-Benz CLA-Class

March 19, 2021 NHTSA CAMPAIGN NUMBER: 21V197000 Roof Panel May Detach From Vehicle The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.   NHTSA Campaign Number: 21V197 Manufacturer Mercedes-Benz USA, LLC Components STRUCTURE Potential Number of Units Affected 15,096 … Read more

Reactivate Communication Module – 2017-2020 Mercedes-Benz

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2020 Mercedes-Benz GLE-Class

February 12, 2021 NHTSA CAMPAIGN NUMBER: 21V072000 Emergency Call (eCall) Function May be Disabled A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.   NHTSA Campaign Number: 21V072 Manufacturer Mercedes-Benz USA, LLC Components COMMUNICATION Potential Number of Units … Read more

Vehicle Position for eCall – 2016-2021 Mercedes-Benz

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2021 Mercedes-Benz S-Class

February 5, 2021 NHTSA CAMPAIGN NUMBER: 21V058000 Inaccurate Vehicle Location for Emergency Services Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.   NHTSA Campaign Number: 21V058 Manufacturer Mercedes-Benz USA, LLC Components COMMUNICATION, ELECTRICAL SYSTEM Potential Number of Units Affected 1,292,258   Summary Mercedes-Benz USA, … Read more

Update Left and Right Front Door/Rear Door Control Unit Software – 2021 Mercedes-Benz S-Class

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2021 Mercedes-Benz S-Class

WORK DESCRIPTION FOR FIELD MEASURE   Code: 21P5499730 Version: 2.0 Update left and right front door/rear door control unit software Model 223   Ensure use of XENTRY Diagnosis version BD/DVD (12/2020) or higher. Before starting the work procedure, install the current version of all add-ons in XENTRY Diagnosis. Make sure to follow the operation steps … Read more

Update Transmission Control Unit Software – 2020 Mercedes-Benz S-Class

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2020 Mercedes-Benz S-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2021010001 Launch Notification Update Transmission Control Unit Software MY20 217 (S-Class) Date: January 29, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION     Please note that all customer … Read more