S-Class

2020070002 – Update the Battery Management System (BMS) Software – 2019 Mercedes-Benz S-Class

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2019 Mercedes-Benz S-Class

TO: Mercedes-BenzeBay Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Emissions Recall Campaign Notification Battery Management System Software MY19 S560e hybrideBay (222 platform) DATE: March 19, 2021   IMPORTANT RECALL CAMPAIGN INFORMATION   Please see the attached documents related to the … Read more

Replace Trim of Left and Right Thrust Arm on the Rear Axle – 2021 Mercedes-Benz S-class

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2021 Mercedes-Benz S-Class

WORK DESCRIPTION FOR FIELD MEASURE   Code: 20P354017 Version: 2.0   Replace trim of left and right thrust arm on the rear axle  Model 223   Work procedure   For basic data, see AR00.60-P-1006A.     Parts Quantity Designation Part no. 1 Left trim A 223 352 63 01 1 Right trim A 223 352 … Read more

Replace Front Stationary Sunroof Panel – 2014-2020 Mercedes-Benz CLA-Class, GLA-Class, C-Class, S-Class GLC-Class, & GLE-Class Coupe

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2020 Mercedes-Benz CLA-Class

March 19, 2021 NHTSA CAMPAIGN NUMBER: 21V197000 Roof Panel May Detach From Vehicle The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.   NHTSA Campaign Number: 21V197 Manufacturer Mercedes-BenzeBay USA, LLC Components STRUCTURE Potential Number of Units Affected 15,096 … Read more

Reactivate Communication Module – 2017-2020 Mercedes-Benz

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2020 Mercedes-Benz GLE-Class

February 12, 2021 NHTSA CAMPAIGN NUMBER: 21V072000 Emergency Call (eCall) Function May be Disabled A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.   NHTSA Campaign Number: 21V072 Manufacturer Mercedes-BenzeBay USA, LLC Components COMMUNICATION Potential Number of Units … Read more

Vehicle Position for eCall – 2016-2021 Mercedes-Benz

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2021 Mercedes-Benz S-Class

February 5, 2021 NHTSA CAMPAIGN NUMBER: 21V058000 Inaccurate Vehicle Location for Emergency Services Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.   NHTSA Campaign Number: 21V058 Manufacturer Mercedes-BenzeBay USA, LLC Components COMMUNICATION, ELECTRICAL SYSTEM Potential Number of Units Affected 1,292,258   Summary Mercedes-BenzeBay USA, … Read more