Replace Dashboard – 2020 Mercedes-Benz GLE-Class & GLS-Class

2020 Mercedes-Benz GLE-Class

February 5, 2021 NHTSA CAMPAIGN NUMBER: 21V057000 Dashboard May Impair Passenger Air Bag Deployment In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.   NHTSA Campaign Number: 21V057 Manufacturer Mercedes-Benz USA, LLC Components STRUCTURE Potential Number of Units Affected 8 … Read more

Replace Lighting Control Unit – 2020 Mercedes-Benz GLE-Class

2020 Mercedes-Benz GLE-Class

February 5, 2021 NHTSA CAMPAIGN NUMBER: 21V056000 Reverse Light Remains Illuminated/FMVSS 108 If the reverse light remains illuminated in a gear other than reverse, it may cause confusion about the driver’s intention to other motorists, and increase the risk of a crash.   NHTSA Campaign Number: 21V056 Manufacturer Mercedes-Benz USA, LLC Components EXTERIOR LIGHTING Potential Number of Units Affected 8,186 … Read more

VSXHERMPOS – Inaccurate Vehicle Location for Emergency Services – 2016-2020 Mercedes-Benz Metris & 2019-2020 Mercedes-Benz Sprinter

2020 Mercedes-Benz Metris

February 5, 2021 NHTSA CAMPAIGN NUMBER: 21V055000 Inaccurate Vehicle Location for Emergency Services Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.   NHTSA Campaign Number: 21V055 Manufacturer Daimler Vans USA, LLC Components ELECTRICAL SYSTEM Potential Number of Units Affected 84,345   Summary Daimler Vans … Read more

Update Transmission Control Unit Software – 2020 Mercedes-Benz S-Class

2020 Mercedes-Benz S-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2021010001 Launch Notification Update Transmission Control Unit Software MY20 217 (S-Class) Date: January 29, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION     Please note that all customer … Read more

Install Anti-slip Mat – 2020 Mercedes-Benz GLB-Class

2020 Mercedes-Benz GLB-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2020100013 Launch Notification Install Anti-slip Mat MY20 247(GLB-Class) Date: January 8, 2021     IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION     Please note that all customer inquiries should … Read more