This is to notify you of the Service Campaign Launch to update the transmission control unit software in 33,704 Model Year (“MY”) 2019-2020 CLA-Class, A-Class, and GLB-Class (118, 177, and 247 platform) vehicles. The vehicles will be visible and flagged in VMI as “OPEN” on June 3, 2022. Issue Mercedes-Benz AG (“MBAG”), the manufacturer of … Read more
This is to notify you of the Service Campaign Launch to retrofit the damping on the front axle and replace the rear engine compartment lining in 30 Model Year (“MY”) 2022 EQS-Class (297 platform) vehicles. The vehicles will be visible and flagged in VMI as “OPEN” on May 27, 2022. Issue Mercedes-Benz AG (“MBAG”), … Read more
2022030017 Retrofit HERMES Control Unit This is to notify you of the Service Campaign Launch to retrofit the HERMES control unit in 17,546 Model Year (“MY”) 2021-2022 CLA-Class, A-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLC-Class, and GLE-Class (118, 177, 213, 238, 247, 253, and 257 platform) vehicles. The vehicles will be visible and flagged in VMI … Read more
TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Apply Preservation Agent to Side Impact Strut MY20-21 CLA-Class (118) DATE: April 8, 2022 IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION Please note that all … Read more
TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Update Powertrain Control Unit Software MY22 EQS-Class (297) DATE: April 8, 2022 IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION Please note that all customer inquiries … Read more