Service Campaign

Update SCN Coding in Electronic Stability Program Control Unit – 2021 Mercedes-Benz C-Class & GLC-Class

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2021 Mercedes-Benz C-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Update SCN coding in ESP Control Unit MY21 C-Class and GLC-Class (205 and 253 platform) DATE: April 1, 2022   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION   … Read more

Update Powertrain Control Unit Software – 2015-2018 Mercedes-Benz C-Class & GLC-Class

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2018 Mercedes-Benz C-Class

This is to notify you of the Service Campaign Launch to update the powertrain control unit software in 26,395 Model Year (“MY”) 2015-2018 C-Class and GLC-Class (205 and 253 platform) vehicles.  The vehicles will be visible and flagged in VMI as “OPEN” on March 11, 2022.   Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, … Read more

Update Anti-Theft Alarm Control Unit Coding – 2020 Mercedes-Benz A-Class

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2020 Mercedes-Benz CLA-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Update Anti-Theft Alarm Control Unit Coding MY20 177 (A-Class) DATE:  March 4, 2022   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION     Please note that all customer … Read more

Retrofit Augmented Reality Camera – 2021-2022 Mercedes-Benz A-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLE-Class, GLS-Class, and GT-Class

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2021 Mercedes-Benz GT-Class

This is to notify you of the Service Campaign Launch to retrofit the augmented reality camera in 2,638 Model Year (“MY”) 2021-2022 A-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLE-Class, GLS-Class, and GT-Class (167, 177, 213, 247, 257, and 290 platform) vehicles. The vehicles will be visible and flagged in VMI as “OPEN” on February 25, 2022.   … Read more

Update SCN Coding for “Ignition Lock” Control Unit – 2021 Mercedes-Benz GLS-Class

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2021 Mercedes-Benz GLS-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Update SCN Coding for “Ignition Lock” Control Unit MY21 167  (GLS-Class) DATE:  February 18, 2022   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION     Please note that … Read more