E-Class

Retrofit HERMES Control Unit – 2021-2022 Mercedes-Benz CLA-Class, A-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLC-Class, & GLE-Class

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2022 Mercedes-Benz GLE-Class

2022030017 Retrofit HERMES Control Unit This is to notify you of the Service Campaign Launch to retrofit the HERMES control unit in 17,546 Model Year (“MY”) 2021-2022 CLA-Class, A-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLC-Class, and GLE-Class  (118, 177, 213, 238, 247, 253, and 257 platform) vehicles. The vehicles will be visible and flagged in VMI … Read more

Update MBUX Control Unit Navigation Software – 2021-2022 Mercedes-Benz A-Class, CLA-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLC-Class, GLE-Class, GLS-Class, & GT-Class

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2022 Mercedes-Benz GLE-Class

This is to notify you of the Service Campaign Launch to update the MBUX control unit software in 37,957 Model Year (“MY”) 2021-2022 A-Class (177 platform), CLA-Class (118 platform), CLS-Class (257 platform), E-Class (213 and 238 platform), GLA-Class, GLB-Class (247 platform), GLC-Class (253 platform), GLE-Class, GLS-Class (167 platform), and GT-Class (290 platform). The vehicles will … Read more

Update Rearview Camera Software – 2018-2021 Mercedes-Benz A-Class, C-Class, CLA-Class, CLS-Class, E -Class, GLA-Class, GLB-Class, GLC-Class, & GLE-Class

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2021 Mercedes-Benz A-Class

April 8, 2022 NHTSA CAMPAIGN NUMBER: 22V232000 Inoperable Rearview Camera Display/FMVSS 111 An inoperable rearview camera display reduces the driver’s rear view, increasing the risk of a crash.   NHTSA Campaign Number: 22V232 Manufacturer Mercedes-Benz USA, LLC Components BACK OVER PREVENTION Potential Number of Units Affected 126,443   Summary Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, … Read more

BlueTEC Update – 2011-2012 Mercedes-Benz E-Class

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2012 Mercedes-Benz E-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Emission Modification Notification – [[2020050028]]  MY11-12 E350 BlueTec Update – Emission Modification Category (EMC) #8 DATE: May 27, 2022   IMPORTANT EMISSION MODIFICATION NOTIFICATION Attention Dealership Management Please ensure that every … Read more

BlueTEC Update – 2013 Mercedes-Benz E-Class

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2013 Mercedes-Benz E-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Emission Modification Notification – [[2020050027]]  MY 13 E350 BlueTec Update – Emission Modification Category (EMC) #7 DATE: May 27, 2022   IMPORTANT EMISSION MODIFICATION NOTIFICATION Attention Dealership Management   Please ensure … Read more