Add Supplementary Booklet to Printed Operator’s Manual – 2020-2021 Mercedes-Benz

2021 Mercedes-Benz E-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2021030010 Launch Notification Add Supplementary Booklet to Printed Operator’s Manual MY20-21 118, 177, 213, 247 (A-Class, CLA-Class, E-Class, GLA-Class, GLB-Class) Date: July 2, 2021   IMPORTANT NEW SERVICE CAMPAIGN … Read more

Update Digital Operator’s Manual and Supply Printed Operator’s Manual, Replace if Necessary – 2021 Mercedes-Benz CLA-Class

2021 Mercedes-Benz CLA-Class

WORK DESCRIPTION FOR FIELD MEASURE   Code: 21P5891109 Version: 2.1   Update Digital Operator’s Manual and supply printed operator’s manual, replace if necessary Model 118 with code 801 801 – MODIFICATION YEAR 2020/1. 549 – CONNECT 20 HIGH (NTG6). 548 – CONNECT 20 MID (NTG6). 547 – CONNECT 20 ENTRY (NTG6). 545 – CONNECT 5 … Read more

Replace Seals on the Capacitor and Receiver Drier of the Air Conditioning System – 2020-2021 Mercedes-Benz CLA-Class

2021 Mercedes-Benz CLA-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2021050008 Launch Notification Replace Seals on the Capacitor and Receiver Drier of the Air Conditioning System MY20-21 118 (CLA-Class) Date: May 28, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH … Read more

Update MBUX Software – 2019-2021 Mercedes-Benz

2021 Mercedes-Benz E-Class

May 14, 2021 NHTSA CAMPAIGN NUMBER: 21V354000 Rearview Camera Image May Not Display/FMVSS 111 A backup camera that displays a blank image reduces the driver’s rear view, increasing the risk of a crash or injury.   NHTSA Campaign Number: 21V354 Manufacturer Mercedes-Benz USA, LLC Components BACK OVER PREVENTION, ELECTRICAL SYSTEM Potential Number of Units Affected 342,366   Summary Mercedes-Benz USA, … Read more

2017-2018 Mercedes-Benz B-Class, CLA-Class & GLA-Class Check the Steering Shaft

2018 Mercedes-Benz CLA-Class

April 1, 2021 NHTSA CAMPAIGN NUMBER: 21V229000 Possible Loss of Steering Control A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.   NHTSA Campaign Number: 21V229 Manufacturer Mercedes-Benz USA, LLC Components STEERING Potential Number of Units Affected 4,992   Summary Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, … Read more