This is to notify you of the Service Campaign Launch to update the mobile phone cradle control unit software in 63,691 Model Year (“MY”) 2020-2022 A-Class, C-Class, CLA-Class, GLA-Class, GLB-Class, GLC-Class, GLE-Class, and GLS-Class (118, 167, 177, 205, 247, and 253 platform) vehicles. The vehicles will be visible and flagged in VMI as “OPEN” on … Read more
This is to notify you of the Service Campaign Launch to update the transmission control unit software in 33,704 Model Year (“MY”) 2019-2020 CLA-Class, A-Class, and GLB-Class (118, 177, and 247 platform) vehicles. The vehicles will be visible and flagged in VMI as “OPEN” on June 3, 2022. Issue Mercedes-Benz AG (“MBAG”), the manufacturer of … Read more
May 20, 2022 NHTSA CAMPAIGN NUMBER: 22V365000 Disabled Emergency Call System A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury. NHTSA Campaign Number: 22V365 Manufacturer Mercedes-Benz USA, LLC Components ELECTRICAL SYSTEM, COMMUNICATION Potential Number of Units Affected 234,862 … Read more
2022030017 Retrofit HERMES Control Unit This is to notify you of the Service Campaign Launch to retrofit the HERMES control unit in 17,546 Model Year (“MY”) 2021-2022 CLA-Class, A-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLC-Class, and GLE-Class (118, 177, 213, 238, 247, 253, and 257 platform) vehicles. The vehicles will be visible and flagged in VMI … Read more
This is to notify you of the Service Campaign Launch to update the MBUX control unit software in 37,957 Model Year (“MY”) 2021-2022 A-Class (177 platform), CLA-Class (118 platform), CLS-Class (257 platform), E-Class (213 and 238 platform), GLA-Class, GLB-Class (247 platform), GLC-Class (253 platform), GLE-Class, GLS-Class (167 platform), and GT-Class (290 platform). The vehicles will … Read more