C-Class

Update Mobile Phone Cradle Control Unit Software – 2020-2022 Mercedes-Benz

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Mercedes-Benz

This is to notify you of the Service Campaign Launch to update the mobile phone cradle control unit software in 63,691 Model Year (“MY”) 2020-2022  A-Class, C-Class, CLA-Class, GLA-Class, GLB-Class, GLC-Class, GLE-Class, and GLS-Class (118, 167, 177, 205, 247, and 253 platform) vehicles. The vehicles will be visible and flagged in VMI as “OPEN” on … Read more

Update Communication Module SIM Card Software – 2017-2022 Mercedes-Benz CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, & G-Class

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2022 Mercedes-Benz GLE-Class

May 20, 2022 NHTSA CAMPAIGN NUMBER: 22V365000 Disabled Emergency Call System A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.   NHTSA Campaign Number: 22V365 Manufacturer Mercedes-Benz USA, LLC Components ELECTRICAL SYSTEM, COMMUNICATION Potential Number of Units Affected 234,862   … Read more

Radar Sensor MMRV1 – 2021 Mercedes-Benz

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2021 Mercedes-Benz GLS-Class

This is to notify you of the Service Campaign Launch to check and replace the printed operator’s manual, if necessary, in 44,425 Model Year (“MY”) 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, A-Class, C-Class, E-Class, GLB-Class, CLS-Class, and AMG GT 4-doors/Coupe (118, 167, 177, 190, 213, 238, 247, 257, and 290 platform) vehicles.  The vehicles will be visible … Read more

Update Rearview Camera Software – 2018-2021 Mercedes-Benz A-Class, C-Class, CLA-Class, CLS-Class, E -Class, GLA-Class, GLB-Class, GLC-Class, & GLE-Class

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2021 Mercedes-Benz A-Class

April 8, 2022 NHTSA CAMPAIGN NUMBER: 22V232000 Inoperable Rearview Camera Display/FMVSS 111 An inoperable rearview camera display reduces the driver’s rear view, increasing the risk of a crash.   NHTSA Campaign Number: 22V232 Manufacturer Mercedes-Benz USA, LLC Components BACK OVER PREVENTION Potential Number of Units Affected 126,443   Summary Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, … Read more

Update SCN Coding in Electronic Stability Program Control Unit – 2021 Mercedes-Benz C-Class & GLC-Class

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2021 Mercedes-Benz C-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Update SCN coding in ESP Control Unit MY21 C-Class and GLC-Class (205 and 253 platform) DATE: April 1, 2022   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION   … Read more