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December 23, 2022 NHTSA CAMPAIGN NUMBER: 22V954000
A detached sunroof panel may become a road hazard, increasing the risk of a crash.
NHTSA Campaign Number: 22V954
Manufacturer Mercedes-Benz USA, LLC
Components VISIBILITY
Potential Number of Units Affected 123,696
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA’s recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Remedy
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA’s numbers for this recall are 2023010004, 2023010005, and 2023010006.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Mercedes-Benz has a Recall
January 20, 2023
2023010004
2023010005
2023010006
Check Sliding Roof Bonding
This is to notify you of a Recall Campaign Launch to check the sliding roof bonding on 123,696 Model Year (“MY”) 2001-2011 C-Class (203 platform), CLK-Class (209 platform), E-Class (211 platform) and CLS-Class (219 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs were flagged in VMI as “OPEN” on January 20, 2023.
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2001 – 2011 C-Class (203 platform), CLK-Class (209 platform), EClass (211 platform) and CLS-Class (219 platform) vehicles, the bonding between the glass sunroof panel and the sliding roof frame might not meet specifications. In this case, the adhesion of the bond might deteriorate gradually over time. Therefore, the specified durability requirements of the bond would not be guaranteed. As a consequence, a separation of the glass panel from the vehicle cannot be ruled out. This could increase the risk of a potential accident and/or injury for other road users. When the adhesion begins to deteriorate, the customer might observe a partially detached panel or excessive wind noises in the area of the sunroof while driving.
What We’re Doing
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the glass panel bonding on the affected vehicles and replace the sliding roof, if necessary.
Parts
The remedy is available and can be performed.
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).
Additionally, given this notice, it is a violation of Federal Law for rental car companies to rent vehicles covered by this notification until the vehicle has been repaired.
Customer Notification Timeline
Customer letters will be mailed on February 3, 2023.
Campaign No. 2023010004, January 2023
Check panoramic sliding sunroof and replace, if necessary
Code 413 corresponds to panoramic sliding sunroof.
Check/test procedure
A suitable lifting tool (engine crane) is required for the check.
If the lifting tool (engine crane) does not fit under the vehicle because the ground clearance is too low, move the vehicle so that its front axle is on a suitable object (e.g. wooden beam).
- Perform function test of panoramic sliding sunroof and roller sunblind.
To do this, open panoramic sliding sunroof and roller sunblind all the way and then close it again. The panoramic sliding sunroof and the roller sunblind must function correctly here.
This check serves as a comparison; it ensures that the customer cannot claim compensation for any preexisting noticeable problems (e.g. reversing, sluggishness, etc.) after the check performed with the cup suction tool. In the event of problems, point out the incorrectly functioning panoramic sliding sunroof and/or roller sunblind to the customer.
Panoramic sliding sunroof and roller sunblind must be closed again after the function test.
Special caution must be exercised during the check.
The suction cup tool may be used for this check.
- Position suction cup tool (figure 1) and pull up as vertically as possible (tolerance of ±10 degrees) using lifting tool.
The hanging scale must always be adjusted as per the Operator’s Manual before use.
Specified force 500N / 700N (Figure 2).
Before the start of the measurement, the “(auto) hold function” of the hanging scale (see Operator’s Manual) must always be deactivated!
The “hold function” must not be activated so that the current tractive force is always displayed.
Position suction cup tool at 4 points in the sequence 1, 2, 3, 4: (Figure 2).
The specified force must be monitored during the first minute and adjusted, if necessary (tolerance of ±10 N). The specified force must not be exceeded. Pull up as vertically as possible (tolerance ±10 degrees) with the specified force. No person should be seated inside the vehicle during the check, and the vehicle must not be touched if possible.
The holding time per position must be exactly 10 min!
After the first minute, the holding force per position must be further monitored and readjusted, if necessary (tolerance ±10 N).
The technician can move away after the first minute if the holding force remains within the tolerance. The test does not have to be monitored throughout the entire period (5 x10 min). The technician can perform a different task during the test.
Attention, danger: Wear safety glasses and stay clear of the area above the suction cup tool (head/face) during the check.
Figure 2 (Test sequence 1, 2, 3, 4 – arrow indicates direction of travel)
If the panoramic sliding sunroof panel is detached from the padding of the sliding sunroof/ tilting roof frame at one of the test points (see Figure 3), replace the sliding sunroof panel.
Figure 3, not OK (shown here on a sliding sunroof)
c. If the panoramic sliding sunroof panel is detached from the padding: Perform work procedure.
d. If the panoramic sliding sunroof panel is not detached from the padding: Perform operation step 4 and end the measure.
- Perform function test of panoramic sliding
To do so, open and close panoramic sliding sunroof (tilt and slide positions).
Work Procedure
- Replace panoramic sliding sunroof panel (AR77.21-P-0500PB)
Primary Parts Information
| Qty. | Part Name | Part Number |
| As required (1) | Panoramic sliding sunroof panel model 203 | A 203 780 01 21 |
| As required (1) | Screws (repair kit) | A 203 780 02 16 |
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting.
Special tools
| Qty. | Part Name | Part Number |
| As required (1*) | Tool kit – cup suction tool | W 000 588 01 99 00 |
* Tool kit – cup suction tool W 000 588 01 99 00 is identical for the measures P-RC-2020040011, P-RC-2021040012, P-RC-2023010005, and P-RC-2023010006. The special tool should therefore already be available in most dealers.
Campaign No. 2023010005, January 2023
Revision B 3/17/2023
Check panoramic sliding sunroof, replace if necessary
Code 413 corresponds to panoramic sliding sunroof – glass roof.
Check/test procedure A
- Open panoramic sliding sunroof 3 cm and check manufacturing date (Figure 1). Carry out check with a mirror as shown in Figure 2.
To position the mirror, the wind deflector must be pushed downward by hand.
Vehicles with a registration date that does not match with the manufacturing date of the panoramic sliding sunroof can also be affected.
Figure 1 (The manufacturing date in the sample picture is 08 day / 10 month / 5 year) (10/08/2005)
a. Manufacturing date is on or after 06/30/2005: Carry out check/test procedure B.
b. Manufacturing date is on or before 06/29/2005: End
The findings from the check/test procedure must be recorded in writing in the workshop order and then stored in a tamperproof manner.
Check/test procedure B
A suitable lifting tool (engine crane) is required for the check.
If the lifting tool (engine crane) does not fit under the vehicle because the ground clearance is too low, move the vehicle so that its front axle is on a suitable object (e.g. wooden beam).
- Perform function test of panoramic sliding sunroof and roller sunblind.
To do this, completely open and close panoramic sliding sunroof and roller sunblind. The panoramic sliding sunroof and the roller sunblind must function correctly. This check serves as a comparison; it ensures that the customer cannot claim compensation for any preexisting noticeable problems (e.g. reversing, sluggishness, etc.) after the check performed with the cup suction tool. In the event of problems, point out an incorrectly functioning panoramic sliding sunroof and/or roller sunblind to the customer.
The panoramic sliding sunroof and roller sunblind must be closed again after the function test.
- Clean the glass cover of the panoramic sliding sunroof and the suction cup tool.
Special caution must be exercised during the check.
The suction cup tool may be used for this check.
- Position suction cup tool (Figure 3) and pull as vertically as possible (tolerance of ±10 degrees) using lifting tool.
The hanging scale must be adjusted as per the operating instructions before use.
Specified force 500N /700N (Figure 4).
Before the start of the measurement, the “(auto) hold function” of the hanging scale (see operating instructions) must be deactivated.
No “hold function” may be activated so that the current tractive force is always displayed.
Position suction cup tool at 4 positions in the sequence 1, 2, 3, 4: (Figure 4).
The specified force must be monitored during the first minute and adjusted if necessary (tolerance ±10 N). The specif force must not be exceeded. Pull as vertically as possible (tolerance ±10 degrees) with the specified force. Not person sh be inside the vehicle during the check, and the vehicle must not be touched if possible.
The holding time per position must be exactly 10 min!
After the first minute, the holding force per position must be further monitored and readjusted if necessary (tolerance ±10 N).
The technician can leave after the first minute if the holding force remains within the tolerance. The test does not have to be monitored during the entire period (5 x 10 min). The technician can perform a different task during the test.
Attention, danger: Wear safety glasses and stay clear of the area above the cup suction tool (head/face) during the check.
Figure 4 (test sequence 1, 2, 3, 4 – arrow indicates direction of travel)
If the panoramic sliding sunroof panel detaches from the padding of the tilting/sliding sunroof frame at one of the test positions (see Figure 5), the glass cover must be replaced.
Figure 5, not OK (shown on an SHD)
c. If the panoramic sliding roof panel detaches from the padding: Carry out work procedure.
d. If the panoramic sliding roof panel does not detach from the padding: Carry out operation step 4 and end
- Perform function test of panoramic sliding
To do this, open and close panoramic sliding sunroof (tilt and slide positions).
Work Procedure
- Replace panoramic sliding sunroof cover (AR77.21-P-0500PB).
Primary Parts Information
| Qty. | Part Name | Part Number |
| As required (1) | Panoramic sliding sunroof cover model 203 | A 203 780 01 21 |
| As required (1) | Screws (repair kit) | A 203 780 02 16 |
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting.
Special tools
| Qty. | Part Name | Part Number |
| As required (1*) | Tool kit – cup suction tool | W 000 588 01 99 00 |
* Tool kit – cup suction tool W 000 588 01 99 00 is also used for measures P-RC-2020040011, P-RC-2021040012, P-RC-2023010004, and P-RC-2023010006. The special tool should thus already be available in most dealers.
Campaign No. 2023010006, January 2023
Check sliding sunroof, replace if necessary
Code 414 corresponds to GLASS ELECTRIC SLIDING ROOF.
Check/test procedure A
- Move sliding sunroof to tilt position and check production date (figure 1).
The production date must be on or after 11/25/2005 or on or before 10/31/2007.
Vehicles with a registration date that does not match with the production date of the sliding sunroof can also be affected.
If the production date is not at the location shown (figure 1), this vehicle is not affected.
Figure 1 (The production date in the sample picture is (06 year / 5 month / 15 day) 5/15/2006)
a. Production date between 11/25/2005 and 10/31/2007: Perform check/test procedure B.
b. Production date not between 11/25/2005 and 10/31/2007: End measure.
c. No production date present at location shown (figure 1): End measure.
The findings from the check/test procedure must be noted in writing on the workshop order and then stored in a tamperproof manner.
Check/test procedure B
A suitable lifting tool (engine crane) is required for the check.
If the lifting tool (engine crane) does not fit under the vehicle because the ground clearance is too low, move the vehicle so that its front axle is on a suitable object (e.g. wooden beam).
- Perform function test for sliding sunroof.
For this purpose, fully open and close sliding sunroof. The sliding sunroof must function correctly.
This check serves as a comparison; it ensures that the customer cannot claim compensation for any preexisting noticeable problems (e.g. reversing, sluggishness, etc.) after the check performed with the suction cup tool. Notify the customer if any preexisting problems exists concerning their sliding sunroof. The sliding sunroof must be closed.
- Clean the sliding sunroof panel and suction cup tool.
Special caution must be exercised during the check. The suction cup tool may be used for this check.
- Position suction cup tool (figure 2) and pull as vertically as possible (tolerance of ±10 degrees) using lifting tool.
The hanging scale must be adjusted as per the operating instructions before use.
Specified force 500 N/700 N (figure 3).
Before the start of the measurement, the “(auto) hold function” of the hanging scale (see operating instructions) must be deactivated.
No “hold function” may be activated so that the current tractive force is always displayed.
Position suction cup tool at 5 positions in the sequence 1, 2, 3, 4, 5: (Figure 3).
The specified force must be monitored during the first minute and adjusted if necessary (tolerance ±10 N). The specif force must not be exceeded. Pull as vertically as possible (tolerance ±10 degrees) with the specified force. No person sho be inside the vehicle during the check, and the vehicle must not be touched if possible.
The holding time per position must be exactly 10 min!
After the first minute, the holding force per position must be further monitored and readjusted if necessary (tolerance ±10 N).
The technician can leave after the first minute if the holding force remains within the tolerance. The test does not have to be monitored during the entire period (5 x10 min). The technician can perform a different task during the test.
Attention, danger: Wear safety glasses and stay clear of the area above the cup suction tool (head/face) during the check.
Figure 3 (test sequence 1, 2, 3, 4, 5 – arrow specifies direction of travel)
The sliding sunroof panel is lifted out of the roof frame noticeably at the rear test positions 1 and 5 (figure 4).
If the sliding sunroof panel detaches from the padding of the tilting/sliding sunroof frame at one of the test positions (see figure 5), the sliding sunroof panel must be replaced.
a. If the sliding roof panel detaches from the padding: Carry out work procedure.
b. If the sliding roof panel does not detach from the padding: End measure.
The findings from the check/test procedure must be recorded in writing in the workshop order and then stored in a tamperproof manner.
- Perform function test for sliding sunroof.
To do this, open and close the sliding sunroof (tilt and slide positions).
Work Procedure
- Replace sliding sunroof.
The accordion boot need not be removed completely. It is sufficient to slide it back (figure 6).
It is not necessary to prepare the strip of cardboard.
The WIS documentation is being adapted.
Model 203: AR77.20-P-1000P
Model 209: AR77.20-P-1000Q
Model 211: AR77.20-P-1000T
Model 219: AR77.20-P-1000TX
- Connect XENTRY Diagnosis.
- Perform teach-in run for automatic reversing function on sliding sunroof.
To do this, select menu item “Quick test view – Overhead control panel – Control unit adaptations – Sliding sunroof – Normalization of automatic reversing function for sliding sunroof”. Then follow the user guidance in XENTRY Diagnosis.
- Disconnect XENTRY Diagnosis.
Primary Parts Information
| Qty. | Part Name | Part Number |
| As required (1)* | Sliding sunroof panel (models 203, 211) | A 211 780 03 00 |
| As required (1)* | Sliding sunroof panel (model 209) | A 209 780 02 00 |
| As required (1)* | Sliding sunroof panel (model 219) | A 219 780 01 00 |
* Includes 6 screws. Screws must be replaced.
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting.
Special tools
| Qty. | Part Name | Part Number |
| 1 | Tool kit | W 000 588 01 99 00 |
Mercedes-Benz Part 573 Submission
Original Submitted to Portal December 23, 2022
Chronology-Only section
Supplement to Original Submission
Chronology of Defect/Noncompliance Determination Supplement for ODI 22-00855-28897-10
In the beginning of December 2017, MBAG launched initial investigations based on isolated field reports from outside the US, claiming that the sliding roof panel detached from the vehicle. No damage or injuries were reported as a result of these events. The sliding roof assemblies of the affected vehicles were requested and returned by the individual markets.
The returned field parts were analyzed by the supplier as well as by an external laboratory. The analysis of the supplier and outside laboratory were inconclusive. Since these analyses did not indicate a potential root cause and this type of sliding roof was already out of production, MBAG began to look for vehicles from the global used car market to carry out further investigations. By November 2018, three sliding roofs were retrieved and analyzed. From these three sliding roofs, two did not indicate any issues. While one of the sliding roof panels exhibited indications of an impaired bonding, and the others did not, it was unclear why the bonding on this particular sliding roof was not as strong compared to the other field samples.
MBAG, along with the supplier, also undertook a thorough review of the supplier’s production records to determine if there were any changes made during the course of production. That review concluded in May, 2019. MBAG found that the supplier had changed the process of the primer application several times over the course of the full production period, including having changed the drying time for the bonding agent.
MBAG then conducted testing, featuring various test methods to determine whether a reduced drying time may have affected the bonding performance over time. MBAG additionally undertook further investigations to correlate the testing results, suggesting that there could be a diminution in bonding performance depending on the production period of sliding roofs.
In November 2019, MBAG determined that during a specific production period, in which the supplier reduced the drying time of the primer to two minutes from greater than 5 minutes, the adhesion of the glass panel bonding might not have met specifications.
It was then found that potentially affected parts from this supplier production period were also supplied as spare parts. Since the document retention requirements of the workshop repair orders are limited to ten years, it was not possible to link the spare parts affected by this issue to customer vehicles. On December 13, 2019, MBAG decided, to conduct a safety recall for the complete production range of the potentially affected models with a two-minute primer drying time (NHTSA Recall ID#19V918).
In the course of 2020, additional examples of damaged parts which fell outside the original recall scope were returned from the field for examination. The supplier was asked to conduct further analyses of production processes for these parts. Its investigation revealed that the supplier did not utilize the proper bonding process for these additional parts and the production range originally indicated by the supplier needed to be expanded. It was also confirmed that in the extended population, there were no additional parts delivered as spare or service parts.
Further analyses were done to identify potentially affected vehicles. On March 12, 2021, MBAG determined that a potential safety risk could not be ruled out and extend the existing safety recall (NHTSA Recall ID#21V197).
While processing the expanded recall in 2021, MBAG inspected vehicles for potentially affected spare parts. This analysis identified partially loose sunroofs that were installed on vehicles during vehicle production that were outside of the scope of the prior recalls.
MBAG provided affected parts from these vehicles to the supplier for further analysis. This review found that the affected parts were produced during a period when the supplier had used a 5-minute primer drying time. At the time of their production, a 5-minute drying time was considered by the supplier as sufficient to ensure the specified strength of the bonded joint.
In addition to the inspections and analysis performed as part of the recall, throughout 2021, MBAG investigated isolated field cases from outside the U.S. that reported a similar issue with the vehicle sunroofs manufactured using a 5-minute primer drying time. Given the findings from the recall inspections and these field cases, MBAG concluded that, the deterioration of the bonding between the glass panel and the sliding roof frame could not be attributed solely to the primer drying time. Therefore, MBAG and the supplier launched further investigations to identify the root cause underlying these identified, rare cases.
In April 2022, the supplier provided MBAG with results from its market observation analysis that confirmed that sunroof detachments from the population of vehicles that had a sunroof installed using a 5-minute primer drying period were possible. As the primer drying time period did not explain the underlying cause in these rare cases, MBAG coordinated with the supplier to investigate other potential production factors that could lead to the observed issues with the affected vehicles’ sunroof.
In September 2022, the supplier reported to MBAG that it had identified a combination of factors in production (temperatures and humidity in the production facilities during primer ventilation, equipping of trolleys in production) as the underlying cause of the sunroof issues in these rare cases. Subsequent analysis has determined the production period in which such factors may have been present and production records were used to determine the scope of additional affected vehicles.
On December 16, 2022, MBAG determined that a potential safety risk could not be ruled out and to conduct a recall.
MBAG is currently not aware of any warranty claims/field reports/service reports received in US market.
77 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| MERCEDES BENZ | C230 | 2002-2007 |
| MERCEDES BENZ | C240 | 2001-2005 |
| MERCEDES BENZ | C280 | 2006-2007 |
| MERCEDES BENZ | C320 | 2001-2005 |
| MERCEDES BENZ | C350 | 2006-2007 |
| MERCEDES BENZ | CLK320 | 2003-2005 |
| MERCEDES BENZ | CLK350 | 2006-2009 |
| MERCEDES BENZ | CLK500 | 2003-2006 |
| MERCEDES BENZ | CLK550 | 2007-2009 |
| MERCEDES BENZ | CLS550 | 2006-2011 |
| MERCEDES BENZ | E320 | 2005-2009 |
| MERCEDES BENZ | E500 | 2003-2006 |
| MERCEDES BENZ | E550 | 2007-2009 |
| MERCEDES-BENZ | AMG C32 | 2002-2004 |
| MERCEDES-BENZ | AMG C55 | 2005-2006 |
| MERCEDES-BENZ | AMG CLK55 | 2003-2005 |
| MERCEDES-BENZ | AMG CLS55 | 2006 |
| MERCEDES-BENZ | AMG CLS63 | 2007-2011 |
| MERCEDES-BENZ | AMG E55 | 2003-2006 |
| MERCEDES-BENZ | AMG E63 | 2007-2009 |
| MERCEDES-BENZ | E350 | 2006-2009 |
19 Associated Documents
Defect Notice 573 Report
RCLRPT-22V954-2817.PDF 231.649KB
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Chronology Supplement
RMISC-22V954-8531.pdf 88.903KB
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Recall Acknowledgement
RCAK-22V954-7044.pdf 645.119KB
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Manufacturer Notices(to Dealers,etc)
RCMN-22V954-1565.pdf 166.627KB
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Remedy Instructions and TSB
RCRIT-22V954-3272.pdf 516.483KB
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Remedy Instructions and TSB
RCRIT-22V954-8895.pdf 458.748KB
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Recall 573 Report – January 20, 2023
RCLRPT-22V954-3522.PDF 231.669KB
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Remedy Instructions and TSB
RCRIT-22V954-2640.pdf 680.246KB
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Manufacturer Notices(to Dealers,etc)
RCMN-22V954-0820.pdf 662.721KB
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Manufacturer Notices(to Dealers,etc)
RCMN-22V954-1802.pdf 606.443KB
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Manufacturer Notices(to Dealers,etc)
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ISSUED Owner Notification Letter(Part 577)
RCONL-22V954-0628.pdf 453.77KB
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Recall 573 Report – February 3, 2023
RCLRPT-22V954-5736.PDF 231.674KB
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Remedy Instructions and TSB
RCRIT-22V954-1081.pdf 633.407KB
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Remedy Instructions and TSB
RCRIT-22V954-5229.pdf 466.58KB
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Remedy Instructions and TSB
RCRIT-22V954-6770.pdf 752.294KB
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Recall Quarterly Report #1, 2023-1
RCLQRT-22V954-3638.PDF 211.14KB
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Recall Quarterly Report #2, 2023-2
RCLQRT-22V954-1149.PDF 211.239KB
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Recall Quarterly Report #3, 2023-3
RCLQRT-22V954-8041.PDF 211.462KB
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Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V954&docType=RCL
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- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- 2024 Best Choice for ABS Bleeder Scan Tool - Was the brake pedal always slowly sinking down or becoming loose? This abs brake bleeding scan tool will bleed the brake system by cycling the pump and valves to achieve a tight brake pedal. It's the most affordable obd2 scanner with abs auto bleed function you can find. With the clear step by step instruction, even a beginner can use it. Coverage check on FOXWELL official site: Support- Diagnostic Coverage List.
- More Than a Entry Level OBD Scanner, Ideal for Home Mechanics - Based on the NT301 FOXWELL Scanner, NT630 Plus takes OBD diagnostics to the next level by customizing all functions for ABS and SRS systems. This srs abs scanner provides in-depth insights on error code diagnosis, wheel speed sensor live data, airbag circuits and cable connectors monitor, module activation and etc. It's an total game-changer in resolving ABS SRS issues.
- No More Higher End Service than You Needed - One NT630 Plus is enough! This obd2 scanner with abs and srs takes depth diagnosis on Anti-Lock Brake System & Supplemental Restraint System, and also performs daily required resetting services which same priced scanners cannot do. Like Airbag light reset/ SAS(Steering Angle Sensor) adjustment/ Oil light reset and EPB service functions. this car scanner will help the part to operate normally after the faults repaired.
- Also can Work like NT301 - The NT630 Plus abs code reader connect to the OBD2 port directly. It will diagnose all obd2 modules instantly, displays the live data, locates bad sensors and I/M readiness status before the annual inspection. Guides you to do the maintenance work, reduces the potential driving risk and keep a peak performance on the road.
- Complicate? Unreadable? - Intuitive LCD display with clear operate instructions, even a beginner can diagnose the car faults with the NT630 Plus. Ergonomic Touch with anti-collision and anti-slip cover design, comfortable for daily car diagnose work. Unique button press sound will provide the overall tactile and visual experience to notice you a task has been completed or a command has been executed.
- 【Buy with Confidence】 As a America's No.1 diagnostic tool brand, Innova stands for innovation, quality, and accessibility in the automotive diagnostic industry. We are known for developing cutting-edge diagnostic tools that are user-friendly, reliable, and made for US by Americans.
- 【Unleash Your Drive's Potential】Much more than a car code reader, the 6100P scanner effectively reads and erases engine, ABS, SRS, and transmission codes for popular US car makes such as Ford, Chevy, Dodge, GM, etc. When the traction light is constantly on, the ability to really detect where the problem is concerning brakes and airbags enables you to make sure all safety measures in place before putting yourself in harm's way.
- 【Your Car's Health Doctor】Easily view procedures or send commands for oil change, mileage or driving time reset for most 1996 and newer OBD2 vehicles. It also monitors your oil level and oil life status, ensuring optimal vehicle health.
- 【alternator Test】The Innova 6100P scanner is perfect for assessing the performance of the alternator in your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues.
- 【Drive with Confidence and Peace】Quickly identify if your vehicle needs immediate attention with our Code Severity Levels function. This feature helps you understand whether you need to fix an issue immediately or if it can wait until you get home, keeping warning lights at bay.
- 💻Note: (About UPDATE) ANCEL FX2000 car scanner diasgnostic tool can be used directly as it comes with existed software, You don't need to register or update beforethe first use. It's recommended to update your scanner only when it fails to work on your car, or it's slow to load all menus or if you need newer software version. 📢Software update supports WIN XP, 7, 8, 10 operation systems only., but not for Mac and ios system.
- 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data and find out what the fault codes mean.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
- 【Great Ideal For Every Car Owner】Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! It comes with h-igh-quality host with a strong box. Get LAUNCH CRP123 Elite car diagnostic scanner and give your lover a surprise!
- 【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
- 【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and V-ehicle Information, O2 Sensor Test, EVAP Test of F-uel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 obd2 scanner can not only reveal what error codes your car is producing, but also erase your v-ehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
- 【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】Live Data Graphing,more intuitive to know your vehicle’s problem.Large size Color Screen ;Print Function:Print the diagnose result easily; with user manual and register & update tutorial video uploaded in the link by us,you can Look up it anytime by ONE-CLICK.
- 【 Find Your Vehicles Here】Launch CRP123 obd2 scanner Supports mainstream vehicles on the world,fit for ACURA VW AUDI AUST FORD BENZ BMW CHRYSLER FIAT GM HOLDEN HONDA HYUNDAI INFINITI JAGUAR ISUZU KIA LANDROVER LEXUS MAZDA MITSUBISHI NISSAN OPEL PORSCHE SAAB SEAT SKODA SMART MERCEDES SPRINTER SUBARU SUZUKI SCION TOYOTA USA FORD VOLVO PEUGEOT CITROEN RENAULT EUROFORD.Etc.
- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
- 【Updated New Version AD600】Discover the improved version of TOPDON AD600 OBD2 scanner. Now immerse yourself in a seamlessly diagnostic experience with Android 11.0 OS. With an upgraded 32G ROM, this scan tool offers ample storage and faster performance. The 5-inch display with 1280x720 resolution offers high-definition clarity, ensuring easy readability for every diagnostic detail.
- 【Professional 4 Systems Diagnostics】For car owners dealing with common issues such as engine, transmission, ABS, and SRS, the TOPDON AD600 code scanner delivers professional diagnostic services. It easily reads and clears fault codes, analyzes data streams and more, ensuring a quick identification of problems. Additionally, the DTC Lookup function provides corresponding fault code analysis.
- 【8 Hot Reset Functions】Say goodbye to costly trips to the repair shop for resetting after routine maintenance such as changing oil, replacing tires, or installing new brake pads. The AD600 diagnostic tool effortlessly tackles common automotive challenges with just one click. Cut costs and cut the hassle with its 8 reset functions: Oil/BMS/ABS/SAS/EPB/DPF/TPMS/Throttle.
- 【Support for 10,000+ Car Models】The upgraded AD600 car scanner now supports 67+ global brands and 10,000+ models, ensuring compatibility with a diverse range of vehicles. Whether American, German, French, or Japanese, the AD600 diagnostic scanner has you covered. (Note: Contact TOPDON customer service for vehicle compatibility inquiries before purchase).
- 【Lifetime Free Updates】The AD600 diagnostic tool offers a lifetime of free upgrades with convenient one-click updates via Wi-Fi. Our dedicated TOPDON technical team continuously enhances our product's software, providing users with expanded vehicle support and an improved user experience through regular updates.
- 【Wifi Upgrade】- After you receive our products, for better product experience as well as car diagnositic, please connect to wifi/phone hotspot and accept or take the initiative to update APP operating system and car brand diagnostic software.
- 【Professional 6 System Diagnosis】- This OBD2 scanner has the most commonly system: ABS, SRS, Transmission, Engine, BCM and TPMS, which offers solution to pinpoint troubles of your cars.
- 【7 Most Useful Reset Services】- The car scanner can provides 7 hot maintenance reset: Oil EPB SAS ETS TPMS ABS DF. These powerful reset functions will make your car safer and more reliable.
- 【5" Large HD Touchscreen】- This car diagnostic scanner is equipped with a 5" color HD touchscreen: Compared with other screens, the displayed data and charts will be clearer.
- 【4 in 1 Live Data Display】- The car scanner tool shows live data of each control module by text or graphs, up to 4 parameters can be displayed at the same time. Test reports are easy to share and print.
Last update on 2024-04-02 / Affiliate links / Images from Amazon Product Advertising API
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-954 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : DEC 23, 2022 NHTSA Recall No. : 22V-954 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 123,696 Estimated percentage with defect : 10 % Vehicle Information : Vehicle 1 : 2003-2007 Mercedes-Benz C230 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2007 C-Class 13,118 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2006-2007 Mercedes-Benz C280 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2006-2007 C-Class 4070 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2006-2007 Mercedes-Benz C350 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2006-2007 C-Class 673 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2001-2005 Mercedes-Benz C240 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2001-2005 C-Class 6442 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2001-2005 Mercedes-Benz C320 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2001-2005 C-Class 3132 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 6 : 2002-2004 Mercedes-Benz AMG C32 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2002-2004 AMG C-Class 231 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 7 : 2005-2006 Mercedes-Benz AMG C55 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2005-2006 AMG C-Class 324 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2003-2005 Mercedes-Benz C240 Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2005 C-Class 742 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 9 : 2002-2004 Mercedes-Benz C320 Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2002-2004 C-Class 410 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2002-2005 Mercedes-Benz C230 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2002-2005 C-Class 22110 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 11 : 2003-2005 Mercedes-Benz C320 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2005 C-Class 1619 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 12 : 2006-2009 Mercedes-Benz CLK350 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2006-2009 CLK-Class 3482 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 13 : 2003-2005 Mercedes-Benz CLK320 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2005 CLK-Class 1707 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 14 : 2007-2009 Mercedes-Benz CLK550 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2007-2009 CLK-Class 447 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 15 : 2003-2006 Mercedes-Benz CLK500 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2006 CLK-Class 1325 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 16 : 2003-2005 Mercedes-Benz AMG CLK55 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2005 AMG CLK-Class 208 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 17 : 2005-2009 Mercedes-Benz E320 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : DIESEL Descriptive Information : Mercedes-Benz Model Year 2005-2009 E-Class 4139 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 18 : 2006-2009 Mercedes-Benz E350 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2006-2009 E-Class 28135 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 19 : 2003-2005 Mercedes-Benz E320 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2005 E-Class 10580 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 20 : 2003-2006 Mercedes-Benz E500 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2006 E-Class 5393 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 8 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 21 : 2007-2009 Mercedes-Benz E550 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2007-2009 E-Class 1349 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 22 : 2003-2006 Mercedes-Benz AMG E55 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2006 AMG E-Class 1055 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 23 : 2007-2009 Mercedes-Benz AMG E63 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2007-2009 AMG E-Class 241 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 9 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 24 : 2006-2009 Mercedes-Benz E350 Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2006 E-Class 1504 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 25 : 2004-2005 Mercedes-Benz E320 Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2004-2005 E-Class 989 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 26 : 2005-2006 Mercedes-Benz AMG E55 Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2005-2006 AMG E-Class 75 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 10 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 27 : 2007-2009 Mercedes-Benz AMG E63 Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2007-2009 AMG E-Class 67 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 28 : 2004-2006 Mercedes-Benz E500 Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2004-2006 E-Class 635 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 29 : 2006-2011 Mercedes-Benz CLS550 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2006-2011 CLS-Class 8416 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 11 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 30 : 2006-2006 Mercedes-Benz AMG CLS55 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2006 AMG CLS-Class 564 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 31 : 2007-2011 Mercedes-Benz AMG CLS63 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2007-2011 AMG CLS-Class 514 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2001 – 2011 C-Class, CLK (209 platform), E-Class (211 platform) and CLS (219 platform) vehicles, the bonding between the glass sunroof panel and the sliding roof frame might not meet specifications. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In this case, the adhesion of the bond might deteriorate gradually over time. Therefore, the specified durability requirements of the bond would not be guaranteed. As a consequence, a separation of the glass panel from the vehicle cannot be ruled out. This could increase the risk of a potential accident and/ or injury for other road users. Description of the Cause : Due to a production deviation at a supplier, glass panels might have been bonded without proper application and/or ventilation of the primer (bonding agent). The correct usage of the primer is necessary in order to ensure the specified strength of the bonded joint. Identification of Any Warning When the adhesion begins to deteriorate, the customer might observe a Part 573 Safety Recall Report 22V-954 Page 12 The information contained in this report was submitted pursuant to 49 CFR §573 that can Occur : partially detached panel or excessive wind noises in the area of the sunroof while driving. Involved Components : Component Name 1 : Sunroof cover Component Description : (Type 203, 211) Component Part Number : A2117800300 Component Name 2 : Sunroof cover Component Description : (Type 209) Component Part Number : A2097800200 Component Name 3 : Sunroof cover Component Description : (Type 219) Component Part Number : A2197800100 Component Name 4 : Sunroof cover Component Description : (Type CL203) Component Part Number : A2037800121 Supplier Identification : Component Manufacturer Name : Webasto Roof & Components SE Address : Krailinger Strasse 5 Stockdorf Foreign States 82131 Country : Germany Chronology : Part 573 Safety Recall Report 22V-954 Page 13 The information contained in this report was submitted pursuant to 49 CFR §573 In the beginning of December 2017, MBAG launched initial investigations based on isolated field reports from outside the US, claiming that the sliding roof panel detached from the vehicle. No damage or injuries were reported as a result of these events. The sliding roof assemblies of the affected vehicles were requested and returned by the individual markets. The returned field parts were analyzed by the supplier as well as by an external laboratory. The analysis of the supplier and outside laboratory were inconclusive. Since these analyses did not indicate a potential root cause and this type of sliding roof was already out of production, MBAG began to look for vehicles from the global used car market to carry out further investigations. By November 2018, three sliding roofs were retrieved and analyzed. From these three sliding roofs, two did not indicate any issues. While one of the sliding roof panels exhibited indications of an impaired bonding, and the others did not, it was unclear why the bonding on this particular sliding roof was not as strong compared to the other field samples. MBAG, along with the supplier, also undertook a thorough review of the supplier’s production records to determine if there were any changes made during the course of production. That review concluded in May, 2019. MBAG found that the supplier had changed the process of the primer application several times over the course of the full production period, including having changed the drying time for the bonding agent. MBAG then conducted testing, featuring various test methods to determine whether a reduced drying time may have affected the bonding performance over time. MBAG additionally undertook further investigations to correlate the testing results, suggesting that there could be a diminution in bonding performance depending on the production period of sliding roofs. Please see Chronology Supplement. Description of Remedy : Description of Remedy Program : As a precautionary measure an authorized Mercedes-Benz dealer, will check the glass panel bonding on the affected vehicles and replace the sliding roof, if necessary Pursuant to 49 C.F.R. § 577.11(e), MBUSA plans to provide notice about pre-notice reimbursement to owners since some of the involved vehicles would have been previously subject to the condition described. How Remedy Component Differs from Recalled Component : Correct installation of the glass panel. Remedy Parts: Sunroof cover (type 203, 211) + screws A2117800400 Sunroof cover (type 209) + screws A2097800300 Sunroof cover (type 219) + screws A2197800200 Sunroof cover (Type CL203) A2037800121 Front panel A2107840144 Cover to glass cover A2097840044 Paneling left side A2157801540 Fairing right side A2157801640 Screws CL203 A2037800216 Identify How/When Recall Condition was Corrected in Production : A change in the production procedure of our supplier ensures that this issue can no longer occur from December 27, 2010 onwards. Part 573 Safety Recall Report 22V-954 Page 14 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on January 3, 2023.Owners will be notified of the voluntary recall campaign before February 21, 2023. A copy of all communications will be provided when available. Planned Dealer Notification Date : JAN 03, 2023 – NR Planned Owner Notification Date : FEB 21, 2023 – NR * NR – Not Reported
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l his notice applies to your vehicle, VIN: February, 2023 Inspect Sliding Sunroof Panel Bonding MBUSAID:2023010004,2023010005,or2023010006 NIH’ii’SA Recall m: 22V954 • Remedy parts are now available for your vehicle. • Schedule an appointment with your authorized Mercedes-Benz dealership as soon as possible. • This re . Dear Mercedes-Benz Owner: This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certa in model year (“MY”) 2001 – 2011 C–C lass, CLK-Class, E-Class, and CLS-Class vehicles. Our records indicate that your vehic le is included in the affected population. ~ What is the issue? The glass sliding sunroof panel may not be properly secured and may detach. A detached sunroof panel may become a road hazard, increasing the risk of a crash. What will your Mercede~Benz Dealership do? An authorized Mercedes-Benz dealership will inspect and rep lace the sunroof panel, if necessary. l his vehicle repair wm be provided at no cost to you. While the minimum repair t ime can be less than 3 hours, your dealership can provide you with a better estimate of the overall time for this service visit. As a matter of normal service process, an authorized Mercedes-Benz dealer wil l also check for other repair measures which might be applicable to your vehicle and this may increase the required working t ime. You will not be charged for other services or repa irs unless so requested. Steps to take. • Find your nearest authorized Mercedes-Benz dealersh ip at mbusa.com/ recarn to schedule your reca ll repa ir. • Please mention you are scheduling an appointment for Mercedes-Benz Recall Campaign 2023010004,2023010005,or2023010006. • You may be asked for your VIN, which for your convenience is located at the top of this letter. We apologize for any inconvenience th is may have caused and look forward to taking care of this important safety reca ll immediately. Sincerely, Mercedes-Benz USA What of I no longer own or drive the vehicle or would like to update my contact information? In the event you need to update your contact information or have updates concerning the vehicle, please visit mbusa.com/recalls (or scan the QR Code to the left) and submit your VIN using our VIN recall lookup tool and filling out the “Recall Contact Information” section on the website. If possible, please provide any contact information of the current owner/ driver so we can contact them. Additional Information for Owners: A VIN-based reca ll lookup tool is available at mbusa.com/recab, which can be used to check whether a vehic le has been subject to a safety reca ll, or had the remedy performed. Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealership. Should an authorized Mercedes-Benz dealership be unable to address your concerns please contact us at 1-(800) FORMIERCIEDIES (1-800-367-6372). We are always happy to hear from you. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonab le amount of time, Pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the tollfree Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https://www.safercar.gov. Reimbursement to Customers for !Repairs !Performed Prior to Recall If you have already~ to have this reca ll condit ion corrected you may be eligib le to receive reimbursement. Requests for reimbursement may include parts, labor, fees and taxes. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Mercedes-Benz dealer. The following documentation must be presented to your dealer for reimbursement. Original or clear copy of all receipts, invoices and/or repair orders that show: • The name and address of the person who pa id for the repair. • The Vehicle Identification Number (VIN) of the vehicle that was repaired. • What problem occurred, what repair was done, when it was done and who repaired it. • The tota l cost of the repair expense that is being claimed. • Proof of payment of repair (copy of front and back of cancelled check, or copy of credit card receipt). • Reimbursement will be made by check from your dealer. Please speak with your dealer concerning this matter. Thank you for your cooperation.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-954 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : FEB 03, 2023 NHTSA Recall No. : 22V-954 Manufacturer Recall No. : 2023010004/5/6 Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 123,696 Estimated percentage with defect : 10 % Vehicle Information : Vehicle 1 : 2006-2007 Mercedes-Benz C280 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2006-2007 C-Class 4070 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2003-2005 Mercedes-Benz CLK320 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2005 CLK-Class 1707 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2003-2006 Mercedes-Benz CLK500 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2006 CLK-Class 1325 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2003-2005 Mercedes-Benz AMG CLK55 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2005 AMG CLK-Class 208 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2005-2009 Mercedes-Benz E320 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : DIESEL Descriptive Information : Mercedes-Benz Model Year 2005-2009 E-Class 4139 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 6 : 2006-2009 Mercedes-Benz E350 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2006-2009 E-Class 28135 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 7 : 2003-2005 Mercedes-Benz E320 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2005 E-Class 10580 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2003-2006 Mercedes-Benz E500 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2006 E-Class 5393 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 9 : 2007-2009 Mercedes-Benz E550 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2007-2009 E-Class 1349 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2003-2006 Mercedes-Benz AMG E55 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2006 AMG E-Class 1055 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 11 : 2007-2009 Mercedes-Benz AMG E63 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2007-2009 AMG E-Class 241 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 12 : 2006-2009 Mercedes-Benz E350 Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2006 E-Class 1504 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 13 : 2004-2005 Mercedes-Benz E320 Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2004-2005 E-Class 989 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 14 : 2005-2006 Mercedes-Benz AMG E55 Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2005-2006 AMG E-Class 75 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 15 : 2007-2009 Mercedes-Benz AMG E63 Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2007-2009 AMG E-Class 67 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 16 : 2004-2006 Mercedes-Benz E500 Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2004-2006 E-Class 635 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 17 : 2006-2011 Mercedes-Benz CLS550 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2006-2011 CLS-Class 8416 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 18 : 2006-2006 Mercedes-Benz AMG CLS55 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2006 AMG CLS-Class 564 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 19 : 2003-2007 Mercedes-Benz C230 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2007 C-Class 13,118 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 20 : 2007-2011 Mercedes-Benz AMG CLS63 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2007-2011 AMG CLS-Class 514 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 8 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 21 : 2006-2007 Mercedes-Benz C350 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2006-2007 C-Class 673 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 22 : 2001-2005 Mercedes-Benz C240 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2001-2005 C-Class 6442 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 23 : 2001-2005 Mercedes-Benz C320 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2001-2005 C-Class 3132 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 9 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 24 : 2002-2004 Mercedes-Benz AMG C32 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2002-2004 AMG C-Class 231 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 25 : 2005-2006 Mercedes-Benz AMG C55 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2005-2006 AMG C-Class 324 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 26 : 2003-2005 Mercedes-Benz C240 Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2005 C-Class 742 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 10 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 27 : 2002-2004 Mercedes-Benz C320 Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2002-2004 C-Class 410 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 28 : 2002-2005 Mercedes-Benz C230 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2002-2005 C-Class 22110 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 29 : 2003-2005 Mercedes-Benz C320 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2005 C-Class 1619 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 11 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 30 : 2006-2009 Mercedes-Benz CLK350 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2006-2009 CLK-Class 3482 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 31 : 2007-2009 Mercedes-Benz CLK550 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2007-2009 CLK-Class 447 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2001 – 2011 C-Class, CLK (209 platform), E-Class (211 platform) and CLS (219 platform) vehicles, the bonding between the glass sunroof panel and the sliding roof frame might not meet specifications. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In this case, the adhesion of the bond might deteriorate gradually over time. Therefore, the specified durability requirements of the bond would not be guaranteed. As a consequence, a separation of the glass panel from the vehicle cannot be ruled out. This could increase the risk of a potential accident and/ or injury for other road users. Description of the Cause : Due to a production deviation at a supplier, glass panels might have been bonded without proper application and/or ventilation of the primer (bonding agent). The correct usage of the primer is necessary in order to ensure the specified strength of the bonded joint. Identification of Any Warning When the adhesion begins to deteriorate, the customer might observe a Part 573 Safety Recall Report 22V-954 Page 12 The information contained in this report was submitted pursuant to 49 CFR §573 that can Occur : partially detached panel or excessive wind noises in the area of the sunroof while driving. Involved Components : Component Name 1 : Sunroof cover Component Description : (Type 203, 211) Component Part Number : A2117800300 Component Name 2 : Sunroof cover Component Description : (Type 209) Component Part Number : A2097800200 Component Name 3 : Sunroof cover Component Description : (Type 219) Component Part Number : A2197800100 Component Name 4 : Sunroof cover Component Description : (Type CL203) Component Part Number : A2037800121 Supplier Identification : Component Manufacturer Name : Webasto Roof & Components SE Address : Krailinger Strasse 5 Stockdorf Foreign States 82131 Country : Germany Chronology : Part 573 Safety Recall Report 22V-954 Page 13 The information contained in this report was submitted pursuant to 49 CFR §573 In the beginning of December 2017, MBAG launched initial investigations based on isolated field reports from outside the US, claiming that the sliding roof panel detached from the vehicle. No damage or injuries were reported as a result of these events. The sliding roof assemblies of the affected vehicles were requested and returned by the individual markets. The returned field parts were analyzed by the supplier as well as by an external laboratory. The analysis of the supplier and outside laboratory were inconclusive. Since these analyses did not indicate a potential root cause and this type of sliding roof was already out of production, MBAG began to look for vehicles from the global used car market to carry out further investigations. By November 2018, three sliding roofs were retrieved and analyzed. From these three sliding roofs, two did not indicate any issues. While one of the sliding roof panels exhibited indications of an impaired bonding, and the others did not, it was unclear why the bonding on this particular sliding roof was not as strong compared to the other field samples. MBAG, along with the supplier, also undertook a thorough review of the supplier’s production records to determine if there were any changes made during the course of production. That review concluded in May, 2019. MBAG found that the supplier had changed the process of the primer application several times over the course of the full production period, including having changed the drying time for the bonding agent. MBAG then conducted testing, featuring various test methods to determine whether a reduced drying time may have affected the bonding performance over time. MBAG additionally undertook further investigations to correlate the testing results, suggesting that there could be a diminution in bonding performance depending on the production period of sliding roofs. Please see Chronology Supplement. Description of Remedy : Description of Remedy Program : As a precautionary measure an authorized Mercedes-Benz dealer, will check the glass panel bonding on the affected vehicles and replace the sliding roof, if necessary Pursuant to 49 C.F.R. § 577.11(e), MBUSA plans to provide notice about pre-notice reimbursement to owners since some of the involved vehicles would have been previously subject to the condition described. How Remedy Component Differs from Recalled Component : Correct installation of the glass panel. Remedy Parts: Sunroof cover (type 203, 211) + screws A2117800400 Sunroof cover (type 209) + screws A2097800300 Sunroof cover (type 219) + screws A2197800200 Sunroof cover (Type CL203) A2037800121 Front panel A2107840144 Cover to glass cover A2097840044 Paneling left side A2157801540 Fairing right side A2157801640 Screws CL203 A2037800216 Identify How/When Recall Condition was Corrected in Production : A change in the production procedure of our supplier ensures that this issue can no longer occur from December 27, 2010 onwards. Part 573 Safety Recall Report 22V-954 Page 14 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on January 3, 2023.Owners were notified of the voluntary recall campaign on February 3, 2023. A copy of all communications will be provided when available. Planned Dealer Notification Date : JAN 03, 2023 – NR Planned Owner Notification Date : FEB 03, 2023 – NR * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-954 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : JAN 20, 2023 NHTSA Recall No. : 22V-954 Manufacturer Recall No. : 2023010004/5/6 Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 123,696 Estimated percentage with defect : 10 % Vehicle Information : Vehicle 1 : 2003-2007 Mercedes-Benz C230 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2007 C-Class 13,118 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2007-2011 Mercedes-Benz AMG CLS63 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2007-2011 AMG CLS-Class 514 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2006-2007 Mercedes-Benz C350 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2006-2007 C-Class 673 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2001-2005 Mercedes-Benz C240 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2001-2005 C-Class 6442 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2001-2005 Mercedes-Benz C320 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2001-2005 C-Class 3132 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 6 : 2002-2004 Mercedes-Benz AMG C32 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2002-2004 AMG C-Class 231 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 7 : 2005-2006 Mercedes-Benz AMG C55 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2005-2006 AMG C-Class 324 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2003-2005 Mercedes-Benz C240 Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2005 C-Class 742 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 9 : 2002-2004 Mercedes-Benz C320 Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2002-2004 C-Class 410 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2002-2005 Mercedes-Benz C230 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2002-2005 C-Class 22110 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 11 : 2003-2005 Mercedes-Benz C320 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2005 C-Class 1619 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 12 : 2006-2009 Mercedes-Benz CLK350 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2006-2009 CLK-Class 3482 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 13 : 2003-2005 Mercedes-Benz CLK320 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2005 CLK-Class 1707 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 14 : 2007-2009 Mercedes-Benz CLK550 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2007-2009 CLK-Class 447 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 15 : 2003-2006 Mercedes-Benz CLK500 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2006 CLK-Class 1325 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 16 : 2003-2005 Mercedes-Benz AMG CLK55 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2005 AMG CLK-Class 208 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 17 : 2005-2009 Mercedes-Benz E320 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : DIESEL Descriptive Information : Mercedes-Benz Model Year 2005-2009 E-Class 4139 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 18 : 2006-2009 Mercedes-Benz E350 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2006-2009 E-Class 28135 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 19 : 2003-2005 Mercedes-Benz E320 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2005 E-Class 10580 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 20 : 2003-2006 Mercedes-Benz E500 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2006 E-Class 5393 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 8 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 21 : 2007-2009 Mercedes-Benz E550 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2007-2009 E-Class 1349 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 22 : 2003-2006 Mercedes-Benz AMG E55 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2003-2006 AMG E-Class 1055 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 23 : 2007-2009 Mercedes-Benz AMG E63 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2007-2009 AMG E-Class 241 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 9 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 24 : 2006-2009 Mercedes-Benz E350 Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2006 E-Class 1504 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 25 : 2004-2005 Mercedes-Benz E320 Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2004-2005 E-Class 989 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 26 : 2005-2006 Mercedes-Benz AMG E55 Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2005-2006 AMG E-Class 75 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 10 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 27 : 2007-2009 Mercedes-Benz AMG E63 Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2007-2009 AMG E-Class 67 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 28 : 2004-2006 Mercedes-Benz E500 Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2004-2006 E-Class 635 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 29 : 2006-2011 Mercedes-Benz CLS550 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2006-2011 CLS-Class 8416 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-954 Page 11 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 30 : 2006-2006 Mercedes-Benz AMG CLS55 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2006 AMG CLS-Class 564 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 31 : 2006-2007 Mercedes-Benz C280 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz Model Year 2006-2007 C-Class 4070 vehicles The recall population was determined through production records. Vehicles outside of the recall population meet specifications for the bonding of the glass panel. Production Dates : MAY 18, 2000 – JUL 19, 2010 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2001 – 2011 C-Class, CLK (209 platform), E-Class (211 platform) and CLS (219 platform) vehicles, the bonding between the glass sunroof panel and the sliding roof frame might not meet specifications. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In this case, the adhesion of the bond might deteriorate gradually over time. Therefore, the specified durability requirements of the bond would not be guaranteed. As a consequence, a separation of the glass panel from the vehicle cannot be ruled out. This could increase the risk of a potential accident and/ or injury for other road users. Description of the Cause : Due to a production deviation at a supplier, glass panels might have been bonded without proper application and/or ventilation of the primer (bonding agent). The correct usage of the primer is necessary in order to ensure the specified strength of the bonded joint. Identification of Any Warning When the adhesion begins to deteriorate, the customer might observe a Part 573 Safety Recall Report 22V-954 Page 12 The information contained in this report was submitted pursuant to 49 CFR §573 that can Occur : partially detached panel or excessive wind noises in the area of the sunroof while driving. Involved Components : Component Name 1 : Sunroof cover Component Description : (Type 203, 211) Component Part Number : A2117800300 Component Name 2 : Sunroof cover Component Description : (Type 209) Component Part Number : A2097800200 Component Name 3 : Sunroof cover Component Description : (Type 219) Component Part Number : A2197800100 Component Name 4 : Sunroof cover Component Description : (Type CL203) Component Part Number : A2037800121 Supplier Identification : Component Manufacturer Name : Webasto Roof & Components SE Address : Krailinger Strasse 5 Stockdorf Foreign States 82131 Country : Germany Chronology : Part 573 Safety Recall Report 22V-954 Page 13 The information contained in this report was submitted pursuant to 49 CFR §573 In the beginning of December 2017, MBAG launched initial investigations based on isolated field reports from outside the US, claiming that the sliding roof panel detached from the vehicle. No damage or injuries were reported as a result of these events. The sliding roof assemblies of the affected vehicles were requested and returned by the individual markets. The returned field parts were analyzed by the supplier as well as by an external laboratory. The analysis of the supplier and outside laboratory were inconclusive. Since these analyses did not indicate a potential root cause and this type of sliding roof was already out of production, MBAG began to look for vehicles from the global used car market to carry out further investigations. By November 2018, three sliding roofs were retrieved and analyzed. From these three sliding roofs, two did not indicate any issues. While one of the sliding roof panels exhibited indications of an impaired bonding, and the others did not, it was unclear why the bonding on this particular sliding roof was not as strong compared to the other field samples. MBAG, along with the supplier, also undertook a thorough review of the supplier’s production records to determine if there were any changes made during the course of production. That review concluded in May, 2019. MBAG found that the supplier had changed the process of the primer application several times over the course of the full production period, including having changed the drying time for the bonding agent. MBAG then conducted testing, featuring various test methods to determine whether a reduced drying time may have affected the bonding performance over time. MBAG additionally undertook further investigations to correlate the testing results, suggesting that there could be a diminution in bonding performance depending on the production period of sliding roofs. Please see Chronology Supplement. Description of Remedy : Description of Remedy Program : As a precautionary measure an authorized Mercedes-Benz dealer, will check the glass panel bonding on the affected vehicles and replace the sliding roof, if necessary Pursuant to 49 C.F.R. § 577.11(e), MBUSA plans to provide notice about pre-notice reimbursement to owners since some of the involved vehicles would have been previously subject to the condition described. How Remedy Component Differs from Recalled Component : Correct installation of the glass panel. Remedy Parts: Sunroof cover (type 203, 211) + screws A2117800400 Sunroof cover (type 209) + screws A2097800300 Sunroof cover (type 219) + screws A2197800200 Sunroof cover (Type CL203) A2037800121 Front panel A2107840144 Cover to glass cover A2097840044 Paneling left side A2157801540 Fairing right side A2157801640 Screws CL203 A2037800216 Identify How/When Recall Condition was Corrected in Production : A change in the production procedure of our supplier ensures that this issue can no longer occur from December 27, 2010 onwards. Part 573 Safety Recall Report 22V-954 Page 14 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on January 3, 2023.Owners will be notified of the voluntary recall campaign before February 21, 2023. A copy of all communications will be provided when available. Planned Dealer Notification Date : JAN 03, 2023 – NR Planned Owner Notification Date : FEB 21, 2023 – NR * NR – Not Reported
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Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal IMPORTANT RECALL CAMPAIGN UPDATE Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Launch Notification Check Sliding Roof Bonding MY01–11 C-Class, CLK-Class, E-Class and CLS-Class (203, 209, 211 and 219 platform) DATE: January 20, 2023 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal Recall Campaign Launch Notification January 20, 2023 Campaign No. : NHTSA ID Campaign Desc. : Check Sliding Roof Bonding 2023010004 2023010005 2023010006 22V954 22P7891007 22P7891008 22P7891009 This is to notify you of a Recall Campaign Launch to check the sliding roof bonding on 123,696 Model Year (“MY”) 2001-2011 C-Class (203 platform), CLK-Class (209 platform), E-Class (211 platform) and CLS-Class (219 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs were flagged in VMI as “OPEN” on January 20, 2023. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2001 – 2011 C-Class (203 platform), CLK-Class (209 platform), E-Class (211 platform) and CLS-Class (219 platform) vehicles, the bonding between the glass sunroof panel and the sliding roof frame might not meet specifications. In this case, the adhesion of the bond might deteriorate gradually over time. Therefore, the specified durability requirements of the bond would not be guaranteed. As a consequence, a separation of the glass panel from the vehicle cannot be ruled out. This could increase the risk of a potential accident and/or injury for other road users. When the adhesion begins to deteriorate, the customer might observe a partially detached panel or excessive wind noises in the area of the sunroof while driving. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the glass panel bonding on the affected vehicles and replace the sliding roof, if necessary Parts The remedy is available and can be performed. Vehicles Affected Vehicle Model Year(s) 2001-2011 Vehicle Model C-Class, CLK-Class, E-Class and CLS-Class Vehicle Populations Total Recall Population 123,696 Total Vehicles in Dealer Inventory 0 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for rental car companies to rent vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed on February 3, 2023. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. Campaign No. 2023010006, January 2023 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model C-Class, CLK-Class, E-Class, CLS-Class (203, 209, 211, and 219 platform) Model Year 2001-2011 Check Sliding Roof Bonding Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2001 – 2011 C-Class (203 platform), CLK-Class (209 platform), E-Class (211 platform) and CLS-Class (219 platform) vehicles, the bonding between the glass sunroof panel and the sliding roof frame might not meet specifications. In this case, the adhesion of the bond might deteriorate gradually over time. Therefore, the specified durability requirements of the bond would not be guaranteed. As a consequence, a separation of the glass panel from the vehicle cannot be ruled out. This could increase the risk of a potential accident and/or injury for other road users. When the adhesion begins to deteriorate, the customer might observe a partially detached panel or excessive wind noises in the area of the sunroof while driving. Prior to performing this Campaign: VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly. Please review the entire Campaign bulletin and follow the repair procedure exactly as described. Approximately 99,967 vehicles are affected. Order No. P-RC-2023010006 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records. 2 P-RC-2023010006 Check sliding sunroof, replace if necessary Code 414 corresponds to GLASS ELECTRIC SLIDING ROOF. Check/test procedure A 1. Move sliding sunroof to tilt position and check production date (figure 1). The production date must be on or after 11/25/2005 or on or before 10/31/2007. Vehicles with a registration date that does not match with the production date of the sliding sunroof can also be affected. If the production date is not at the location shown (figure 1), this vehicle is not affected. Figure 1 (The production date in the sample picture is (06 year / 5 month / 15 day) 5/15/2006) a. Production date between 11/25/2005 and 10/31/2007: Perform check/test procedure B. b. Production date not between 11/25/2005 and 10/31/2007: End measure. c. No production date present at location shown (figure 1): End measure. The findings from the check/test procedure must be noted in writing on the workshop order and then stored in a tamperproof manner. 3 P-RC-2023010006 Check/test procedure B A suitable lifting tool (engine crane) is required for the check. If the lifting tool (engine crane) does not fit under the vehicle because the ground clearance is too low, move the vehicle so that its front axle is on a suitable object (e.g. wooden beam). 1. Perform function test for sliding sunroof. For this purpose, fully open and close sliding sunroof. The sliding sunroof must function correctly. This check serves as a comparison; it ensures that the customer cannot claim compensation for any preexisting noticeable problems (e.g. reversing, sluggishness, etc.) after the check performed with the suction cup tool. Notify the customer if any preexisting problems exists concerning their sliding sunroof. The sliding sunroof must be closed. 2. Clean the sliding sunroof panel and suction cup tool. Special caution must be exercised during the check. The suction cup tool may be used for this check. 3. Position suction cup tool (figure 2) and pull as vertically as possible (tolerance of ±10 degrees) using lifting tool. The hanging scale must be adjusted as per the operating instructions before use. Specified force 500 N/700 N (figure 3). Before the start of the measurement, the “(auto) hold function” of the hanging scale (see operating instructions) must be deactivated. No “hold function” may be activated so that the current tractive force is always displayed. Position suction cup tool at 5 positions in the sequence 1, 2, 3, 4, 5: (Figure 3). The specified force must be monitored during the first minute and adjusted if necessary (tolerance ±10 N). The specified force must not be exceeded. Pull as vertically as possible (tolerance ±10 degrees) with the specified force. No person should be inside the vehicle during the check, and the vehicle must not be touched if possible. The holding time per position must be exactly 10 min! After the first minute, the holding force per position must be further monitored and readjusted if necessary (tolerance ±10 N). The technician can leave after the first minute if the holding force remains within the tolerance. The test does not have to be monitored during the entire period (5 x10 min). The technician can perform a different task during the test. Attention, danger: Wear safety glasses and stay clear of the area above the cup suction tool (head/face) during the check. 4 P-RC-2023010006 Figure 2 Figure 3 (test sequence 1, 2, 3, 4, 5 – arrow specifies direction of travel) The sliding sunroof panel is lifted out of the roof frame noticeably at the rear test positions 1 and 5 (figure 4). If the sliding sunroof panel detaches from the padding of the tilting/sliding sunroof frame at one of the test positions (see figure 5), the sliding sunroof panel must be replaced. 5 P-RC-2023010006 Figure 4 Figure 5 (not OK) d. If the sliding roof panel detaches from the padding: Carry out work procedure. e. If the sliding roof panel does not detach from the padding: End measure. The findings from the check/test procedure must be recorded in writing in the workshop order and then stored in a tamperproof manner. 4. Perform function test for sliding sunroof. To do this, open and close the sliding sunroof (tilt and slide positions). Work Procedure 1. Replace sliding sunroof. The accordion boot need not be removed completely. It is sufficient to slide it back (figure 6). It is not necessary to prepare the strip of cardboard. The WIS documentation is being adapted. Model 203: AR77.20-P-1000P Model 209: AR77.20-P-1000Q Model 211: AR77.20-P-1000T Model 219: AR77.20-P-1000TX 6 P-RC-2023010006 Figure 6 2. Connect XENTRY Diagnosis. 3. Perform teach-in run for automatic reversing function on sliding sunroof. To do this, select menu item “Quick test view – Overhead control panel – Control unit adaptations – Sliding sunroof – Normalization of automatic reversing function for sliding sunroof”. Then follow the user guidance in XENTRY Diagnosis. 4. Disconnect XENTRY Diagnosis. __________________________________________________________________________________________________ 7 P-RC-2023010006 Primary Parts Information Qty. Part Name Part Number As required (1)* Sliding sunroof panel (models 203, 211) A 211 780 03 00 As required (1)* Sliding sunroof panel (model 209) A 209 780 02 00 As required (1)* Sliding sunroof panel (model 219) A 219 780 01 00 * Includes 6 screws. Screws must be replaced. Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting. __________________________________________________________________________________________________ Note: The following allowable labor operation should be used when submitting a warranty claim for this repair: Warranty Information Damage Code Operation Number Description Labor Time (hrs.) 78 910 09 02-1632 Check manufacturing date of sliding sunroof 0.1 02-1638 Check sliding sunroof 0.8 02-1639 Replace sliding sunroof (after check) Models 203; 209; 211; 219 Includes: Perform teach-in run for automatic reversing function on sliding sunroof (XENTRY connected) 1.0 Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document. _________________________________________________________________________________________________ Special tools Qty. Part Name Part Number 1 Tool kit W 000 588 01 99 00
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Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal IMPORTANT RECALL CAMPAIGN UPDATE Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Launch Notification Check Sliding Roof Bonding MY01–11 C-Class, CLK-Class, E-Class and CLS-Class (203, 209, 211 and 219 platform) DATE: January 20, 2023 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal Recall Campaign Launch Notification January 20, 2023 Campaign No. : NHTSA ID Campaign Desc. : Check Sliding Roof Bonding 2023010004 2023010005 2023010006 22V954 22P7891007 22P7891008 22P7891009 This is to notify you of a Recall Campaign Launch to check the sliding roof bonding on 123,696 Model Year (“MY”) 2001-2011 C-Class (203 platform), CLK-Class (209 platform), E-Class (211 platform) and CLS-Class (219 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs were flagged in VMI as “OPEN” on January 20, 2023. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2001 – 2011 C-Class (203 platform), CLK-Class (209 platform), E-Class (211 platform) and CLS-Class (219 platform) vehicles, the bonding between the glass sunroof panel and the sliding roof frame might not meet specifications. In this case, the adhesion of the bond might deteriorate gradually over time. Therefore, the specified durability requirements of the bond would not be guaranteed. As a consequence, a separation of the glass panel from the vehicle cannot be ruled out. This could increase the risk of a potential accident and/or injury for other road users. When the adhesion begins to deteriorate, the customer might observe a partially detached panel or excessive wind noises in the area of the sunroof while driving. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the glass panel bonding on the affected vehicles and replace the sliding roof, if necessary Parts The remedy is available and can be performed. Vehicles Affected Vehicle Model Year(s) 2001-2011 Vehicle Model C-Class, CLK-Class, E-Class and CLS-Class Vehicle Populations Total Recall Population 123,696 Total Vehicles in Dealer Inventory 0 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for rental car companies to rent vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed on February 3, 2023. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. Campaign No. 2023010005, January 2023 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model C-Class (203 platform) Model Year 2002-2005 Check Sliding Roof Bonding Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2001 – 2011 C-Class (203 platform), CLK-Class (209 platform), E-Class (211 platform) and CLS-Class (219 platform) vehicles, the bonding between the glass sunroof panel and the sliding roof frame might not meet specifications. In this case, the adhesion of the bond might deteriorate gradually over time. Therefore, the specified durability requirements of the bond would not be guaranteed. As a consequence, a separation of the glass panel from the vehicle cannot be ruled out. This could increase the risk of a potential accident and/or injury for other road users. When the adhesion begins to deteriorate, the customer might observe a partially detached panel or excessive wind noises in the area of the sunroof while driving. Prior to performing this Campaign: VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly. Please review the entire Campaign bulletin and follow the repair procedure exactly as described. Approximately 23,729 vehicles are affected. Order No. P-RC-2023010005 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records. 2 P-RC-2023010005 Check panoramic sliding sunroof, replace if necessary Code 413 corresponds to panoramic sliding sunroof – glass roof. Check/test procedure A 1. Open panoramic sliding sunroof approx. 3 cm and check manufacturing date (Figure 1). Carry out check with a mirror as shown in Figure 2. To position the mirror, the wind deflector must be pushed downward by hand. Vehicles with a registration date that does not match with the manufacturing date of the panoramic sliding sunroof can also be affected. Figure 1 (The manufacturing date in the sample picture is 08 day / 10 month / 5 year) (10/08/2005) Figure 2 a. Manufacturing date is on or after 06/30/2005: Carry out check/test procedure B. b. Manufacturing date is on or before 06/29/2005: End measure. The findings from the check/test procedure must be recorded in writing in the workshop order and then stored in a tamperproof manner. 3 P-RC-2023010005 Check/test procedure B A suitable lifting tool (engine crane) is required for the check. If the lifting tool (engine crane) does not fit under the vehicle because the ground clearance is too low, move the vehicle so that its front axle is on a suitable object (e.g. wooden beam). 1. Perform function test of panoramic sliding sunroof. To do so, open and close panoramic sliding sunroof completely. The panoramic sliding sunroof must function correctly. This check serves as a comparison; it ensures that the customer cannot claim compensation for any preexisting noticeable problems (e.g. reversing, sluggishness, etc.) after the check performed with the suction cup tool. Notify the customer if any preexisting problems exists concerning their panoramic sliding sunroof. The panoramic sliding sunroof must be closed again after the function test. 2. Clean the glass cover of the panoramic sliding sunroof and the suction cup tool. Special caution must be exercised during the check. The suction cup tool may be used for this check. 3. Position suction cup tool (Figure 3) and pull as vertically as possible (tolerance of ±10 degrees) using lifting tool. The hanging scale must be adjusted as per the operating instructions before use. Specified force 500N /700N (Figure 4). Before the start of the measurement, the “(auto) hold function” of the hanging scale (see operating instructions) must be deactivated. No “hold function” may be activated so that the current tractive force is always displayed. Position suction cup tool at 4 positions in the sequence 1, 2, 3, 4: (Figure 4). The specified force must be monitored during the first minute and adjusted if necessary (tolerance ±10 N). The specified force must not be exceeded. Pull as vertically as possible (tolerance ±10 degrees) with the specified force. Not person should be inside the vehicle during the check, and the vehicle must not be touched if possible. The holding time per position must be exactly 10 min! After the first minute, the holding force per position must be further monitored and readjusted if necessary (tolerance ±10 N). The technician can leave after the first minute if the holding force remains within the tolerance. The test does not have to be monitored during the entire period (5 x 10 min). The technician can perform a different task during the test. Attention, danger: Wear safety glasses and stay clear of the area above the cup suction tool (head/face) during the check. 4 P-RC-2023010005 Figure 3 Figure 4 (test sequence 1, 2, 3, 4 – arrow indicates direction of travel) 5 P-RC-2023010005 If the panoramic sliding sunroof panel detaches from the padding of the tilting/sliding sunroof frame at one of the test positions (see Figure 5), the glass cover must be replaced. Figure 5, not OK (shown on an SHD) c. If the panoramic sliding roof panel detaches from the padding: Carry out work procedure. d. If the panoramic sliding roof panel does not detach from the padding: Carry out operation step 4 and end measure. 4. Perform function test of panoramic sliding sunroof. To do this, open and close panoramic sliding sunroof (tilt and slide positions). Work Procedure 1. Replace panoramic sliding sunroof cover (AR77.21-P-0500PB). __________________________________________________________________________________________________ 6 P-RC-2023010005 Primary Parts Information Qty. Part Name Part Number As required (1) Panoramic sliding sunroof cover model 203 A 203 780 01 21 As required (1) Screws (repair kit) A 203 780 02 16 Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting. __________________________________________________________________________________________________ Note: The following allowable labor operation should be used when submitting a warranty claim for this repair: Warranty Information Damage Code Operation Number Description Labor Time (hrs.) 78 910 08 02-1586 Check manufacturing date of panoramic sliding sunroof 0.1 02-1587 Check panoramic sliding sunroof 0.8 02-1588 Replace panoramic sliding sunroof (after check) 1.6 Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document. __________________________________________________________________________________________________ Special tools Qty. Part Name Part Number 1 Tool kit W 000 588 01 99 00
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Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal IMPORTANT RECALL CAMPAIGN UPDATE Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Launch Notification Check Sliding Roof Bonding MY01–11 C-Class, CLK-Class, E-Class and CLS-Class (203, 209, 211 and 219 platform) DATE: January 20, 2023 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal Recall Campaign Launch Notification January 20, 2023 Campaign No. : NHTSA ID Campaign Desc. : Check Sliding Roof Bonding 2023010004 2023010005 2023010006 22V954 22P7891007 22P7891008 22P7891009 This is to notify you of a Recall Campaign Launch to check the sliding roof bonding on 123,696 Model Year (“MY”) 2001-2011 C-Class (203 platform), CLK-Class (209 platform), E-Class (211 platform) and CLS-Class (219 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs were flagged in VMI as “OPEN” on January 20, 2023. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2001 – 2011 C-Class (203 platform), CLK-Class (209 platform), E-Class (211 platform) and CLS-Class (219 platform) vehicles, the bonding between the glass sunroof panel and the sliding roof frame might not meet specifications. In this case, the adhesion of the bond might deteriorate gradually over time. Therefore, the specified durability requirements of the bond would not be guaranteed. As a consequence, a separation of the glass panel from the vehicle cannot be ruled out. This could increase the risk of a potential accident and/or injury for other road users. When the adhesion begins to deteriorate, the customer might observe a partially detached panel or excessive wind noises in the area of the sunroof while driving. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the glass panel bonding on the affected vehicles and replace the sliding roof, if necessary Parts The remedy is available and can be performed. Vehicles Affected Vehicle Model Year(s) 2001-2011 Vehicle Model C-Class, CLK-Class, E-Class and CLS-Class Vehicle Populations Total Recall Population 123,696 Total Vehicles in Dealer Inventory 0 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for rental car companies to rent vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed on February 3, 2023. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. Campaign No. 2023010004, January 2023 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model C-Class (203 platform) Model Year 2006 Check Sliding Roof Bonding Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2001 – 2011 C-Class (203 platform), CLK-Class (209 platform), E-Class (211 platform) and CLS-Class (219 platform) vehicles, the bonding between the glass sunroof panel and the sliding roof frame might not meet specifications. In this case, the adhesion of the bond might deteriorate gradually over time. Therefore, the specified durability requirements of the bond would not be guaranteed. As a consequence, a separation of the glass panel from the vehicle cannot be ruled out. This could increase the risk of a potential accident and/or injury for other road users. When the adhesion begins to deteriorate, the customer might observe a partially detached panel or excessive wind noises in the area of the sunroof while driving. Prior to performing this Campaign: VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly. Please review the entire Campaign bulletin and follow the repair procedure exactly as described. Approximately 4 vehicles are affected. Order No. P-RC-2023010004 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records. 2 P-RC-2023010004 Check panoramic sliding sunroof and replace, if necessary Code 413 corresponds to panoramic sliding sunroof. Check/test procedure A suitable lifting tool (engine crane) is required for the check. If the lifting tool (engine crane) does not fit under the vehicle because the ground clearance is too low, move the vehicle so that its front axle is on a suitable object (e.g. wooden beam). 1. Perform function test of panoramic sliding sunroof. To do so, open panoramic sliding sunroof all the way then close it again. The panoramic sliding sunroof must function correctly here. This check serves as a comparison; it ensures that the customer cannot claim compensation for any preexisting noticeable problems (e.g. reversing, sluggishness, etc.) after the check performed with the suction cup tool. Notify the customer if any preexisting problems exists concerning their panoramic sliding sunroof. The panoramic sliding sunroof must be fully closed again after the function test. 2. Clean sliding sunroof panel on panoramic sliding sunroof and suction cup tool. Special caution must be exercised during the check. The suction cup tool may be used for this check. 3. Position suction cup tool (figure 1) and pull up as vertically as possible (tolerance of ±10 degrees) using lifting tool. The hanging scale must always be adjusted as per the Operator’s Manual before use. Specified force 500N / 700N (Figure 2). Before the start of the measurement, the “(auto) hold function” of the hanging scale (see Operator’s Manual) must always be deactivated! The “hold function” must not be activated so that the current tractive force is always displayed. Position suction cup tool at 4 points in the sequence 1, 2, 3, 4: (Figure 2). The specified force must be monitored during the first minute and adjusted, if necessary (tolerance of ±10 N). The specified force must not be exceeded. Pull up as vertically as possible (tolerance ±10 degrees) with the specified force. No person should be seated inside the vehicle during the check, and the vehicle must not be touched if possible. The holding time per position must be exactly 10 min! After the first minute, the holding force per position must be further monitored and readjusted, if necessary (tolerance ±10 N). The technician can move away after the first minute if the holding force remains within the tolerance. The test does not have to be monitored throughout the entire period (5 x10 min). The technician can perform a different task during the test. Attention, danger: Wear safety glasses and stay clear of the area above the suction cup tool (head/face) during the check. 3 P-RC-2023010004 Figure 1 Figure 2 (Test sequence 1, 2, 3, 4 – arrow indicates direction of travel) 4 P-RC-2023010004 If the panoramic sliding sunroof panel is detached from the padding of the sliding sunroof/ tilting roof frame at one of the test points (see Figure 3), replace the sliding sunroof panel. Figure 3, not OK (shown here on a sliding sunroof) a. If the panoramic sliding sunroof panel is detached from the padding: Perform work procedure. b. If the panoramic sliding sunroof panel is not detached from the padding: Perform operation step 4 and end the measure. 4. Perform function test of panoramic sliding sunroof. To do so, open and close panoramic sliding sunroof (tilt and slide positions). Work Procedure 1. Replace panoramic sliding sunroof panel (AR77.21-P-0500PB) __________________________________________________________________________________________________ 5 P-RC-2023010004 Primary Parts Information Qty. Part Name Part Number As required (1) Panoramic sliding sunroof panel model 203 A 203 780 01 21 As required (1) Screws (repair kit) A 203 780 02 16 Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting. __________________________________________________________________________________________________ Note: The following allowable labor operation should be used when submitting a warranty claim for this repair: Warranty Information Damage Code Operation Number Description Labor Time (hrs.) 78 910 07 12-1589 Check panoramic sliding sunroof 0.8 12-1590 Replace panoramic sliding sunroof (after check) Includes: Perform teach-in run for automatic reversing function on panoramic sliding sunroof (XENTRY connected) 1.6 Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document. __________________________________________________________________________________________________ Special tools Qty. Part Name Part Number 1 Tool kit W 000 588 01 99 00
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Campaign No. 2023010005, January 2023 Revision A 2/13/2023 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model C-Class (203 platform) Model Year 2002-2005 Check Sliding Roof Bonding Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2001 – 2011 C-Class (203 platform), CLK-Class (209 platform), E-Class (211 platform) and CLS-Class (219 platform) vehicles, the bonding between the glass sunroof panel and the sliding roof frame might not meet specifications. In this case, the adhesion of the bond might deteriorate gradually over time. Therefore, the specified durability requirements of the bond would not be guaranteed. As a consequence, a separation of the glass panel from the vehicle cannot be ruled out. This could increase the risk of a potential accident and/or injury for other road users. When the adhesion begins to deteriorate, the customer might observe a partially detached panel or excessive wind noises in the area of the sunroof while driving. Prior to performing this Campaign: VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly. Please review the entire Campaign bulletin and follow the repair procedure exactly as described. Approximately 23,729 vehicles are affected. Order No. P-RC-2023010005 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records. 2 P-RC-2023010005 Check panoramic sliding sunroof, replace if necessary Code 413 corresponds to panoramic sliding sunroof – glass roof. Check/test procedure A 1. Open panoramic sliding sunroof approx. 3 cm and check manufacturing date (Figure 1). Carry out check with a mirror as shown in Figure 2. To position the mirror, the wind deflector must be pushed downward by hand. Vehicles with a registration date that does not match with the manufacturing date of the panoramic sliding sunroof can also be affected. Figure 1 (The manufacturing date in the sample picture is 08 day / 10 month / 5 year) (10/08/2005) Figure 2 a. Manufacturing date is on or after 06/30/2005: Carry out check/test procedure B. b. Manufacturing date is on or before 06/29/2005: End measure. The findings from the check/test procedure must be recorded in writing in the workshop order and then stored in a tamperproof manner. 3 P-RC-2023010005 Check/test procedure B A suitable lifting tool (engine crane) is required for the check. If the lifting tool (engine crane) does not fit under the vehicle because the ground clearance is too low, move the vehicle so that its front axle is on a suitable object (e.g. wooden beam). 1. Perform function test of panoramic sliding sunroof. To do so, open and close panoramic sliding sunroof completely. The panoramic sliding sunroof must function correctly. This check serves as a comparison; it ensures that the customer cannot claim compensation for any preexisting noticeable problems (e.g. reversing, sluggishness, etc.) after the check performed with the suction cup tool. Notify the customer if any preexisting problems exists concerning their panoramic sliding sunroof. The panoramic sliding sunroof must be closed again after the function test. 2. Clean the glass cover of the panoramic sliding sunroof and the suction cup tool. Special caution must be exercised during the check. The suction cup tool may be used for this check. 3. Position suction cup tool (Figure 3) and pull as vertically as possible (tolerance of ±10 degrees) using lifting tool. The hanging scale must be adjusted as per the operating instructions before use. Specified force 500N /700N (Figure 4). Before the start of the measurement, the “(auto) hold function” of the hanging scale (see operating instructions) must be deactivated. No “hold function” may be activated so that the current tractive force is always displayed. Position suction cup tool at 4 positions in the sequence 1, 2, 3, 4: (Figure 4). The specified force must be monitored during the first minute and adjusted if necessary (tolerance ±10 N). The specified force must not be exceeded. Pull as vertically as possible (tolerance ±10 degrees) with the specified force. Not person should be inside the vehicle during the check, and the vehicle must not be touched if possible. The holding time per position must be exactly 10 min! After the first minute, the holding force per position must be further monitored and readjusted if necessary (tolerance ±10 N). The technician can leave after the first minute if the holding force remains within the tolerance. The test does not have to be monitored during the entire period (5 x 10 min). The technician can perform a different task during the test. Attention, danger: Wear safety glasses and stay clear of the area above the cup suction tool (head/face) during the check. 4 P-RC-2023010005 Figure 3 Figure 4 (test sequence 1, 2, 3, 4 – arrow indicates direction of travel) 5 P-RC-2023010005 If the panoramic sliding sunroof panel detaches from the padding of the tilting/sliding sunroof frame at one of the test positions (see Figure 5), the glass cover must be replaced. Figure 5, not OK (shown on an SHD) c. If the panoramic sliding roof panel detaches from the padding: Carry out work procedure. d. If the panoramic sliding roof panel does not detach from the padding: Carry out operation step 4 and end measure. 4. Perform function test of panoramic sliding sunroof. To do this, open and close panoramic sliding sunroof (tilt and slide positions). Work Procedure 1. Replace panoramic sliding sunroof cover (AR77.21-P-0500PB). __________________________________________________________________________________________________ 6 P-RC-2023010005 Primary Parts Information Qty. Part Name Part Number As required (1) Panoramic sliding sunroof cover model 203 A 203 780 01 21 As required (1) Screws (repair kit) A 203 780 02 16 Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting. __________________________________________________________________________________________________ Note: The following allowable labor operation should be used when submitting a warranty claim for this repair: Warranty Information Damage Code Operation Number Description Labor Time (hrs.) 78 910 08 12-1586 Check manufacturing date of panoramic sliding sunroof 0.1 12-1587 Check panoramic sliding sunroof 0.8 12-1588 Replace panoramic sliding sunroof (after check) 1.6 Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document. __________________________________________________________________________________________________ Special tools Qty. Part Name Part Number 1 Tool kit W 000 588 01 99 00
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Campaign No. 2023010004, January 2023 Revision A 3/17/2023 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model C-Class (203 platform) Model Year 2006 Check Sliding Roof Bonding Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2001 – 2011 C-Class (203 platform), CLK-Class (209 platform), E-Class (211 platform) and CLS-Class (219 platform) vehicles, the bonding between the glass sunroof panel and the sliding roof frame might not meet specifications. In this case, the adhesion of the bond might deteriorate gradually over time. Therefore, the specified durability requirements of the bond would not be guaranteed. As a consequence, a separation of the glass panel from the vehicle cannot be ruled out. This could increase the risk of a potential accident and/or injury for other road users. When the adhesion begins to deteriorate, the customer might observe a partially detached panel or excessive wind noises in the area of the sunroof while driving. Prior to performing this Campaign: VMI must always be checked before performing campaigns to verify that the campaign is required ona specific vehicle. Always check for any other open campaigns, and perform accordingly. Please review the entire Campaign bulletin and follow the repair procedure exactly as described. Approximately 4 vehicles are affected. Order No. P-RC-2023010004 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records. 2 P-RC-2023010004 Check panoramic sliding sunroof and replace, if necessary Code 413 corresponds to panoramic sliding sunroof. Check/test procedure A suitable lifting tool (engine crane) is required for the check. If the lifting tool (engine crane) does not fit under the vehicle because the ground clearance is too low, move the vehicle so that its front axle is on a suitable object (e.g. wooden beam). 1. Perform function test of panoramic sliding sunroof and roller sunblind. To do this, open panoramic sliding sunroof and roller sunblind all the way and then close it again. The panoramic sliding sunroof and the roller sunblind must function correctly here. This check serves as a comparison; it ensures that the customer cannot claim compensation for any preexisting noticeable problems (e.g. reversing, sluggishness, etc.) after the check performed with the cup suction tool. In the event of problems, point out the incorrectly functioning panoramic sliding sunroof and/or roller sunblind to the customer. Panoramic sliding sunroof and roller sunblind must be closed again after the function test . 2. Clean sliding sunroof panel on panoramic sliding sunroof and suction cup tool. Special caution must be exercised during the check. The suction cup tool may be used for this check. 3. Position suction cup tool (figure 1) and pull up as vertically as possible (tolerance of ±10 degrees) using lifting tool. The hanging scale must always be adjusted as per the Operator’s Manual before use. Specified force 500N / 700N (Figure 2). Before the start of the measurement, the “(auto) hold function” of the hanging scale (see Operator’s Manual) must always be deactivated! The “hold function” must not be activated so that the current tractive force is always displayed. Position suction cup tool at 4 points in the sequence 1, 2, 3, 4: (Figure 2). The specified force must be monitored during the first minute and adjusted, if necessary (tolerance of ±10 N). The specified force must not be exceeded. Pull up as vertically as possible (tolerance ±10 degrees) with the specified force. No person should be seated inside the vehicle during the check, and the vehicle must not be touched if possible. The holding time per position must be exactly 10 min! After the first minute, the holding force per position must be further monitored and readjusted, if necessary (tolerance ±10 N). The technician can move away after the first minute if the holding force remains within the tolerance. The test does not have to be monitored throughout the entire period (5 x10 min). The technician can perform a different task during the test. 3 P-RC-2023010004 Attention, danger: Wear safety glasses and stay clear of the area above the suction cup tool (head/face) during the check. Figure 1 Figure 2 (Test sequence 1, 2, 3, 4 – arrow indicates direction of travel) 4 P-RC-2023010004 If the panoramic sliding sunroof panel is detached from the padding of the sliding sunroof/ tilting roof frame at one of the test points (see Figure 3), replace the sliding sunroof panel. Figure 3, not OK (shown here on a sliding sunroof) a. If the panoramic sliding sunroof panel is detached from the padding: Perform work procedure. b. If the panoramic sliding sunroof panel is not detached from the padding: Perform operation step 4 and end the measure. 4. Perform function test of panoramic sliding sunroof. To do so, open and close panoramic sliding sunroof (tilt and slide positions). Work Procedure 1. Replace panoramic sliding sunroof panel (AR77.21-P-0500PB) __________________________________________________________________________________________________ 5 P-RC-2023010004 Primary Parts Information Qty. Part Name Part Number As required (1) Panoramic sliding sunroof panel model 203 A 203 780 01 21 As required (1) Screws (repair kit) A 203 780 02 16 Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting. __________________________________________________________________________________________________ Note: The following allowable labor operation should be used when submitting a warranty claim for this repair: Warranty Information Damage Code Operation Number Description Labor Time (hrs.) 78 910 07 12-1589 Check panoramic sliding sunroof 0.8 12-1590 Replace panoramic sliding sunroof (after check) Includes: Perform teach-in run for automatic reversing function on panoramic sliding sunroof (XENTRY connected) 1.6 Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document. __________________________________________________________________________________________________ Special tools Qty. Part Name Part Number As required (1*) Tool kit – cup suction tool W 000 588 01 99 00 * Tool kit – cup suction tool W 000 588 01 99 00 is identical for the measures P-RC-2020040011, P-RC-2021040012, P-RC-2023010005, and P-RC-2023010006. The special tool should therefore already be available in most dealers.
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Campaign No. 2023010005, January 2023 Revision B 3/17/2023 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model C-Class (203 platform) Model Year 2002-2005 Check Sliding Roof Bonding Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2001 – 2011 C-Class (203 platform), CLK-Class (209 platform), E-Class (211 platform) and CLS-Class (219 platform) vehicles, the bonding between the glass sunroof panel and the sliding roof frame might not meet specifications. In this case, the adhesion of the bond might deteriorate gradually over time. Therefore, the specified durability requirements of the bond would not be guaranteed. As a consequence, a separation of the glass panel from the vehicle cannot be ruled out. This could increase the risk of a potential accident and/or injury for other road users. When the adhesion begins to deteriorate, the customer might observe a partially detached panel or excessive wind noises in the area of the sunroof while driving. Prior to performing this Campaign: VMI must always be checked before performing campaigns to verify that the campaign is required ona specific vehicle. Always check for any other open campaigns, and perform accordingly. Please review the entire Campaign bulletin and follow the repair procedure exactly as described. Approximately 23,729 vehicles are affected. Order No. P-RC-2023010005 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records. 2 P-RC-2023010005 Check panoramic sliding sunroof, replace if necessary Code 413 corresponds to panoramic sliding sunroof – glass roof. Check/test procedure A 1. Open panoramic sliding sunroof approx. 3 cm and check manufacturing date (Figure 1). Carry out check with a mirror as shown in Figure 2. To position the mirror, the wind deflector must be pushed downward by hand. Vehicles with a registration date that does not match with the manufacturing date of the panoramic sliding sunroof can also be affected. Figure 1 (The manufacturing date in the sample picture is 08 day / 10 month / 5 year) (10/08/2005) Figure 2 a. Manufacturing date is on or after 06/30/2005: Carry out check/test procedure B. b. Manufacturing date is on or before 06/29/2005: End measure. The findings from the check/test procedure must be recorded in writing in the workshop order and then stored in a tamperproof manner. 3 P-RC-2023010005 Check/test procedure B A suitable lifting tool (engine crane) is required for the check. If the lifting tool (engine crane) does not fit under the vehicle because the ground clearance is too low, move the vehicle so that its front axle is on a suitable object (e.g. wooden beam). 1. Perform function test of panoramic sliding sunroof and roller sunblind. To do this, completely open and close panoramic sliding sunroof and roller sunblind. The panoramic sliding sunroof and the roller sunblind must function correctly. This check serves as a comparison; it ensures that the customer cannot claim compensation for any preexisting noticeable problems (e.g. reversing, sluggishness, etc.) after the check performed with the cup suction tool. In the event of problems, point out an incorrectly functioning panoramic sliding sunroof and/or roller sunblind to the customer. The panoramic sliding sunroof and roller sunblind must be closed again after the function test. 2. Clean the glass cover of the panoramic sliding sunroof and the suction cup tool. Special caution must be exercised during the check. The suction cup tool may be used for this check. 3. Position suction cup tool (Figure 3) and pull as vertically as possible (tolerance of ±10 degrees) using lifting tool. The hanging scale must be adjusted as per the operating instructions before use. Specified force 500N /700N (Figure 4). Before the start of the measurement, the “(auto) hold function” of the hanging scale (see operating instructions) must be deactivated. No “hold function” may be activated so that the current tractive force is always displayed. Position suction cup tool at 4 positions in the sequence 1, 2, 3, 4: (Figure 4). The specified force must be monitored during the first minute and adjusted if necessary (tolerance ±10 N). The specified force must not be exceeded. Pull as vertically as possible (tolerance ±10 degrees) with the specified force. No person should be inside the vehicle during the check, and the vehicle must not be touched if possible. The holding time per position must be exactly 10 min! After the first minute, the holding force per position must be further monitored and readjusted if necessary (tolerance ±10 N). The technician can leave after the first minute if the holding force remains within the tolerance. The test does not have to be monitored during the entire period (5 x 10 min). The technician can perform a different task during the test. Attention, danger: Wear safety glasses and stay clear of the area above the cup suction tool (head/face) during the check. 4 P-RC-2023010005 Figure 3 Figure 4 (test sequence 1, 2, 3, 4 – arrow indicates direction of travel) 5 P-RC-2023010005 If the panoramic sliding sunroof panel detaches from the padding of the tilting/sliding sunroof frame at one of the test positions (see Figure 5), the glass cover must be replaced. Figure 5, not OK (shown on an SHD) c. If the panoramic sliding roof panel detaches from the padding: Carry out work procedure. d. If the panoramic sliding roof panel does not detach from the padding: Carry out operation step 4 and end measure. 4. Perform function test of panoramic sliding sunroof. To do this, open and close panoramic sliding sunroof (tilt and slide positions). Work Procedure 1. Replace panoramic sliding sunroof cover (AR77.21-P-0500PB). __________________________________________________________________________________________________ 6 P-RC-2023010005 Primary Parts Information Qty. Part Name Part Number As required (1) Panoramic sliding sunroof cover model 203 A 203 780 01 21 As required (1) Screws (repair kit) A 203 780 02 16 Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting. __________________________________________________________________________________________________ Note: The following allowable labor operation should be used when submitting a warranty claim for this repair: Warranty Information Damage Code Operation Number Description Labor Time (hrs.) 78 910 08 12-1586 Check manufacturing date of panoramic sliding sunroof 0.1 12-1587 Check panoramic sliding sunroof 0.8 12-1588 Replace panoramic sliding sunroof (after check) 1.6 Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document. __________________________________________________________________________________________________ Special tools Qty. Part Name Part Number As required (1*) Tool kit – cup suction tool W 000 588 01 99 00 * Tool kit – cup suction tool W 000 588 01 99 00 is also used for measures P-RC-2020040011, P-RC-2021040012, P-RC-2023010004, and P-RC-2023010006. The special tool should thus already be available in most dealers.
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