2022

Update Communication Module SIM Card Software – 2017-2022 Mercedes-Benz CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, & G-Class

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2022 Mercedes-Benz GLE-Class

May 20, 2022 NHTSA CAMPAIGN NUMBER: 22V365000 Disabled Emergency Call System A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.   NHTSA Campaign Number: 22V365 Manufacturer Mercedes-Benz USA, LLC Components ELECTRICAL SYSTEM, COMMUNICATION Potential Number of Units Affected 234,862   … Read more

Retrofit HERMES Control Unit – 2021-2022 Mercedes-Benz CLA-Class, A-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLC-Class, & GLE-Class

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2022 Mercedes-Benz GLE-Class

2022030017 Retrofit HERMES Control Unit This is to notify you of the Service Campaign Launch to retrofit the HERMES control unit in 17,546 Model Year (“MY”) 2021-2022 CLA-Class, A-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLC-Class, and GLE-Class  (118, 177, 213, 238, 247, 253, and 257 platform) vehicles. The vehicles will be visible and flagged in VMI … Read more

Update MBUX Control Unit Navigation Software – 2021-2022 Mercedes-Benz A-Class, CLA-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLC-Class, GLE-Class, GLS-Class, & GT-Class

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2022 Mercedes-Benz GLE-Class

This is to notify you of the Service Campaign Launch to update the MBUX control unit software in 37,957 Model Year (“MY”) 2021-2022 A-Class (177 platform), CLA-Class (118 platform), CLS-Class (257 platform), E-Class (213 and 238 platform), GLA-Class, GLB-Class (247 platform), GLC-Class (253 platform), GLE-Class, GLS-Class (167 platform), and GT-Class (290 platform). The vehicles will … Read more

Check the 48V Ground Connection – 2020-2022 Mercedes-Benz GLE-Class & GLS-Class

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2022 Mercedes-Benz GLE-Class

April 8, 2022 NHTSA CAMPAIGN NUMBER: 22V231000 Unsecured Ground Connection Bolt An overheated electrical cable can increase the risk of a fire.   NHTSA Campaign Number: 22V231 Manufacturer Mercedes-Benz USA, LLC Components ELECTRICAL SYSTEM Potential Number of Units Affected 21,306   Summary Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG … Read more

Update Powertrain Control Unit Software – 2022 Mercedes-Benz EQS-Class

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2022 Mercedes-Benz EQS-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Update Powertrain Control Unit Software MY22 EQS-Class (297) DATE:  April 8, 2022   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION     Please note that all customer inquiries … Read more