Update Hermes Communication Module Software – 2019-2021 Mercedes-Benz Sprinter & Metris

Mercedes-Benz

2022100006 2022100007 Update Hermes Communication Module Software This is to notify you of a Recall Campaign Launch notification to update the Hermes Communication Module Software on approximately 17,165 MY19-21 Mercedes-Benz Sprinter vans and 80 MY20-21 Mercedes-Benz Metris vans. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.  All … Read more

Update Park Lock Function – 2019-2022 Mercedes-Benz Sprinter

2022 Mercedes-Benz Sprinter

2022100017 2022100018 2022100019 Update Park Lock Function This is to notify you of an initial Recall Campaign to update the park lock function on approximately 118,083 MY19-22 Mercedes-Benz Sprinter vans.  The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.  All affected VINs will be flagged as “PENDING” in … Read more

Update Transmission CU SW – Fault Message – 2019-2020 Mercedes-Benz A-Class & CLA-Class

2020 Mercedes-Benz A-Class

This is to notify you of the Service Campaign Launch to update the transmission control unit software in 21,328 Model Year (“MY”) 2019-2020 A-Class and CLA-Class (118 and 177 platform) vehicles.  The vehicles will be visible and flagged in VMI as “OPEN” on October 28, 2022.   Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, … Read more

Vehicle Rollaway from Guide Bushing Fatigue – 2019-2022 Mercedes-Benz Sprinter

2022 Mercedes-Benz Sprinter

October 21, 2022 NHTSA CAMPAIGN NUMBER: 22V796000 Vehicle Rollaway from Guide Bushing Fatigue Vehicle rollaway increases the risk of a crash.   NHTSA Campaign Number: 22V796 Manufacturer Daimler Vans USA, LLC Components POWER TRAIN Potential Number of Units Affected 124,305   Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a … Read more

Check Locking Mechanism of Third Seat Row – 2020-2022 Mercedes-Benz GLS-Class

2022 Mercedes-Benz GLS-Class

September 30, 2022 NHTSA CAMPAIGN NUMBER: 22V732000 Seatback Lock Failure A seat with a seatback lock failure may not properly restrain occupants, increasing the risk of injury during a crash.   NHTSA Campaign Number: 22V732 Manufacturer Mercedes-Benz USA, LLC Components SEATS Potential Number of Units Affected 59,574   Summary Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLS63, 2020-2022 … Read more