“This site contains affiliate links for which OEMDTC may be compensated” |
September 30, 2022 NHTSA CAMPAIGN NUMBER: 22V732000
A seat with a seatback lock failure may not properly restrain occupants, increasing the risk of injury during a crash.
NHTSA Campaign Number: 22V732
Manufacturer Mercedes-Benz USA, LLC
Components SEATS
Potential Number of Units Affected 59,574
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLS63, 2020-2022 GLS450 and GLS580 vehicles. Due to a manufacturing error, the locks on the third-row seatbacks may fail in the event of a crash.
Remedy
Dealers will inspect and replace the third-row seatback, as necessary, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2022100011.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Mercedes-Benz has a Recall
November 4, 2022
2022100011
Check Locking Mechanism of Third Seat Row
This is to notify you of the Recall Campaign Launch to check the locking mechanism of the third seat row on 59,574 Model Year (“MY”) 20202022 GLS-Class (167 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on November 4, 2022.
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2022 GLS (167 platform) vehicles, the springs in the locking mechanism of the third row left and right seatback might not have been installed according to current production specifications. In the event of a crash, a failure of the seatback lock cannot be ruled out which could increase the risk of injury to vehicle occupants. The basic functionality of the third row seatback lock would no longer be working as intended.
What We’re Doing
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the installation of the spring in third row left and right seatback locking mechanism on the affected vehicles and replace the seatback, if necessary.
Parts
The remedy is available and can be performed. Estimated replacement rate is approximatly 1%. DO NOT ORDER PARTS BEFORE CHECK.
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY20-22 GLS-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry. Once the repair is complete the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).
Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY20-22 GLS-Class vehicles covered by this notification until the vehicle has been repaired.
Customer Notification Timeline
Customer letters will be mailed on approximately November 11, 2022.
Check lock on 3rd seat row, replace seat backrest if necessary
Check/test procedure
1. To perform check, fold 3rd seat row up and down 5 times using buttons in trunk (right and left seats). Remove roller blind if necessary.
2. Check whether there are 2 springs per seat (4 pieces, entire seat row) on right and left seats in 3rd seat row and whether they are installed correctly as shown in (A, Figure 1).
The springs must be present and installed correctly as shown in (A, Figure 1). To facilitate entry, fold 3rd seat row down via button on backrest (Easy Entry).
a. Springs not present or not installed correctly: Carry out work procedure.
b. Springs present and installed correctly: End measure.
Work Procedure
Only if springs are not present or not installed correctly.
1. Replace faulty seat backrest.
For basic data, see AR91.12-P-0007MEX, AR91.18-P-0002MEX
Primary Parts Information
Qty. | Part Name | Part Number |
As required | Left seat backrest frame | A 167 930 17 02 28 |
As required | Right seat backrest frame | A 167 930 18 02 28 |
Chronology :
In mid-February 2022, a sub-supplier advised MBAG that the supplier may have failed to install or incorrectly positioned the springs in some of the locking mechanisms of the third seat row seatback used in certain Mercedes-Benz vehicles. MBAG is not aware of any claims or reports of this issue from the field.
To eliminate this potential production deviation, the sub-supplier introduced an automated process at the end of March 2022 to insert the spring and an additional test step in the production process to confirm proper spring installation with an automatic laser and camera controls.
In April 2022, MBAG investigated the potential consequences of an erroneously installed or missing spring in the seatback mechanism. Simultaneously, MBAG worked with the supplier to identify potentially affected seatback and vehicles in which they may have been installed.
In the summer of 2022, MBAG determined that the production deviation could result in failure of the seatback lock in the event of a crash, and identified the potentially affected vehicles. MBAG continued to work with the supplier to determine whether other vehicles might be also affected by the spring installation deviation.
On September 23, 2022, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall.
There are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA.
7 Affected Products
Vehicles
MAKE | MODEL | YEAR |
MERCEDES-BENZ | AMG GLS63 | 2021 |
MERCEDES-BENZ | GLS450 | 2020-2022 |
MERCEDES-BENZ | GLS580 | 2020-2022 |
12 Associated Documents
Recall Acknowledgement
RCAK-22V732-7947.pdf 645.191KB
Defect Notice 573 Report
RCLRPT-22V732-4658.PDF 216.028KB
Manufacturer Notices(to Dealers,etc)
Remedy Instructions and TSB
RCRIT-22V732-0110.pdf 551.392KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V732-0729.pdf 627.925KB
Recall 573 Report – November 7, 2022
RCLRPT-22V732-2867.PDF 216.029KB
Recall 573 Report – November 18, 2022
RCLRPT-22V732-6915.PDF 216.028KB
Recall 573 Report – November 18, 2022
RCLRPT-22V732-9986.PDF 216.029KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V732-8933.pdf 413.875KB
Recall Quarterly Report #1, 2022-4
RCLQRT-22V732-6113.PDF 211.131KB
Recall Quarterly Report #2, 2023-1
RCLQRT-22V732-4457.PDF 211.236KB
Recall Quarterly Report #3, 2023-2
RCLQRT-22V732-2222.PDF 211.323KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V732&docType=RCL
- 🎄【Easy to Use--Work out of box】+【FOXWELL 2024 New Version】 FOXWELL NT604 Elite scan tool is the 2024 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- 🎅【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- 🎄【5 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
- 🎅【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- 🎄【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 5 IN 1 DIAGNOSTIC SCANNER: This is an OBDII scanner and 4 systems diagnostic tool. The AUTOPHIX 3210 PRO Bluetooth Auto Scanner not only has OBDII diagnostic function, but can also be used as an ABS/SRS/transmission scanner and check engine code reader. When it is an OBD2 scanner, you can use it to check if your car is ready for annual test via I/M preparation menu. In addition, the built-in DTC library, live data stream, data playback, performance testing and many more such functions are supported by it.
- RELIABLE CAR HEALTH MONITOR: Are you confused when the ABS/SRS/Transmission/Check Engine warning light is blinking? The AUTOPHIX 3210 PRO Bluetooth Scanner will help you to do a thorough scanning and inspecting of your car and find out the root cause, which saves your time and money. Tip:The warning light will be turned off after the problem is solved. Airbag crash/collision data cannot be cleared, even if you replace the airbag with a new one.
- QUICK DIAGNOSIS: The 3210 PRO is the newest 2024 Enhanced 4-System Bluetooth Code Reader that retrieves vehicle information, reads/clears trouble codes, and displays a 4-in-1 live data stream. You'll easily find out what's wrong with your car. In just a few minutes, you'll be in control of your car!
- EXCLUSIVE APP: Are you tired of the following with third party apps? For example: 1.need to download different apps for different cars? 2. require extra download fees? 3. only support a few functions? 4. can only use one of Android and iOS? Now!One AUTOPHIX 3210 PRO Scanner is enough to solve all the above problems. The must-have wireless/bluetooth automotive diagnostic tool/code reader for today's car owners. iPhone iOS, iPad, Android can be downloaded for free without any additional subscription fees.
- ADVANCED DATA FLOW DISPLAY:AUTOPHIX 3210 PRO Bluetooth code reader allows you to graphically display your vehicle's data flow instead of boring text, including engine coolant temperature, engine RPM, vehicle speed, absolute throttle position, control module voltage, etc. You can view different parameter values corresponding to different times. The advanced data streams provide useful information for entry-level professionals and diyers who can troubleshoot vehicle problems quickly and efficiently.
- 🎉【2024 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- 2024 Top Choice for ABS Bleeder Scan Tool - Was the brake pedal always slowly sinking down or becoming loose? This abs brake bleeding scan tool will cycle the pump and valves to achieve a tight brake pedal. It's the most affordable obd2 scanner with abs auto bleed. Follow the instruction step by step, even a beginner can use it. Coverage check on FOXWELL official site: Support- Diagnostic Coverage List. Tips: If a vehicle lacks the auto bleed function, this service will not work on the car.
- More Than a Entry Level OBD Scanner, Ideal for Home Mechanics - Based on the NT301 FOXWELL Scanner, NT630 Plus takes OBD diagnostics to the next level by customizing all functions for ABS and SRS systems. This srs abs scanner provides in-depth insights on error code diagnosis, wheel speed sensor, airbag circuits, cable connectors monitor and etc. Note: Scanner can not work on Airbag crash data. If the scanner can not connect to the car unit, please check if there is a good connection of them.
- No More Higher End Service than You Needed - One NT630 Plus is enough! This obd2 scanner with abs and srs takes depth diagnosis on Anti-Lock Brake System & SRS/Airbag, and also performs daily reset services. Like Airbag light reset/ SAS(Steering Angle Sensor) adjustment/ Oil light reset functions. The issued parts will operate normally with this car scanner after the faults repaired. Note: Some classic vehicles without the electronic control system can not support reset service.
- Also can Work like NT301 - The NT630 Plus abs code reader connect to the OBD2 port directly. It will diagnose all obd2 modules instantly, displays the live data, locates bad sensors and I/M readiness status before the annual inspection. Guides you to do the maintenance work, reduces the potential driving risk and keep a peak performance on the road.
- Complicate? Unreadable? - Intuitive LCD display with clear operate instructions, even a beginner can diagnose the car faults with the NT630 Plus. Ergonomic Touch with anti-collision and anti-slip cover design, comfortable for daily car diagnose work. Unique button press sound will provide the overall tactile and visual experience to notice you a task has been completed or a command has been executed.
- 【Buy with Confidence】 As a America's No.1 diagnostic tool brand, Innova stands for innovation, quality, and accessibility in the automotive diagnostic industry. We are known for developing cutting-edge diagnostic tools that are user-friendly, reliable, and made for US by Americans.
- 【Unleash Your Drive's Potential】Much more than a car code reader, the 6100P scanner effectively reads and erases engine, ABS, SRS, and transmission codes for popular US car makes such as Ford, Chevy, Dodge, GM, etc. When the traction light is constantly on, the ability to really detect where the problem is concerning brakes and airbags enables you to make sure all safety measures in place before putting yourself in harm's way.
- 【Your Car's Health Doctor】Easily view procedures or send commands for oil change, mileage or driving time reset for most 1996 and newer OBD2 vehicles. It also monitors your oil level and oil life status, ensuring optimal vehicle health.
- 【Battery & alternator Test】The Innova 6100P scanner is perfect for assessing the performance of the alternator in your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues.
- 【Drive with Confidence and Peace】Quickly identify if your vehicle needs immediate attention with our Code Severity Levels function. This feature helps you understand whether you need to fix an issue immediately or if it can wait until you get home, keeping warning lights at bay.
- 💻Note: (About UPDATE) ANCEL FX2000 car scanner diasgnostic tool can be used directly as it comes with existed software, You don't need to register or update beforethe first use. It's recommended to update your scanner only when it fails to work on your car, or it's slow to load all menus or if you need newer software version. 📢Software update supports WIN XP, 7, 8, 10 operation systems only., but not for Mac and ios system.
- 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data and find out what the fault codes mean.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
- 【Great Ideal For Every Car Owner】Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! It comes with h-igh-quality host with a strong box. Get LAUNCH CRP123 Elite car diagnostic scanner and give your lover a surprise!
- 【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
- 【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and V-ehicle Information, O2 Sensor Test, EVAP Test of F-uel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 obd2 scanner can not only reveal what error codes your car is producing, but also erase your v-ehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
- 【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】Live Data Graphing,more intuitive to know your vehicle’s problem.Large size Color Screen ;Print Function:Print the diagnose result easily; with user manual and register & update tutorial video uploaded in the link by us,you can Look up it anytime by ONE-CLICK.
- 【 Find Your Vehicles Here】Launch CRP123 obd2 scanner Supports mainstream vehicles on the world,fit for ACURA VW AUDI AUST FORD BENZ BMW CHRYSLER FIAT GM HOLDEN HONDA HYUNDAI INFINITI JAGUAR ISUZU KIA LANDROVER LEXUS MAZDA MITSUBISHI NISSAN OPEL PORSCHE SAAB SEAT SKODA SMART MERCEDES SPRINTER SUBARU SUZUKI SCION TOYOTA USA FORD VOLVO PEUGEOT CITROEN RENAULT EUROFORD.Etc.
- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
- 【Updated New Version AD600】Discover the improved version of TOPDON AD600 OBD2 scanner. Now immerse yourself in a seamlessly diagnostic experience with Android 11.0 OS. With an upgraded 32G ROM, this scan tool offers ample storage and faster performance. The 5-inch display with 1280x720 resolution offers high-definition clarity, ensuring easy readability for every diagnostic detail.
- 【Professional 4 Systems Diagnostics】For car owners dealing with common issues such as engine, transmission, ABS, and SRS, the TOPDON AD600 code scanner delivers professional diagnostic services. It easily reads and clears fault codes, analyzes data streams and more, ensuring a quick identification of problems. Additionally, the DTC Lookup function provides corresponding fault code analysis.
- 【8 Hot Reset Functions】Say goodbye to costly trips to the repair shop for resetting after routine maintenance such as changing oil, replacing tires, or installing new brake pads. The AD600 diagnostic tool effortlessly tackles common automotive challenges with just one click. Cut costs and cut the hassle with its 8 reset functions: Oil/BMS/ABS/SAS/EPB/DPF/TPMS/Throttle.
- 【Support for 10,000+ Car Models】The upgraded AD600 car scanner now supports 67+ global brands and 10,000+ models, ensuring compatibility with a diverse range of vehicles. Whether American, German, French, or Japanese, the AD600 diagnostic scanner has you covered. (Note: Contact TOPDON customer service for vehicle compatibility inquiries before purchase).
- 【Lifetime Free Updates】The AD600 diagnostic tool offers a lifetime of free upgrades with convenient one-click updates via Wi-Fi. Our dedicated TOPDON technical team continuously enhances our product's software, providing users with expanded vehicle support and an improved user experience through regular updates.
- 【Wifi Upgrade】- After you receive our products, for better product experience as well as car diagnositic, please connect to wifi/phone hotspot and accept or take the initiative to update APP operating system and car brand diagnostic software.
- 【Professional 6 System Diagnosis】- This OBD2 scanner has the most commonly system: ABS, SRS, Transmission, Engine, BCM and TPMS, which offers solution to pinpoint troubles of your cars.
- 【7 Most Useful Reset Services】- The car scanner can provides 7 hot maintenance reset: Oil EPB SAS ETS TPMS ABS DF. These powerful reset functions will make your car safer and more reliable.
- 【5" Large HD Touchscreen】- This car diagnostic scanner is equipped with a 5" color HD touchscreen: Compared with other screens, the displayed data and charts will be clearer.
- 【4 in 1 Live Data Display】- The car scanner tool shows live data of each control module by text or graphs, up to 4 parameters can be displayed at the same time. Test reports are easy to share and print.
Last update on 2024-04-02 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
Recall Campaign Initial Notification
October 7, 2022
l his notice applies to your vehicle, VIN: Inspect & Repair l ocking Mechanism for Third Row-Seat MIBL»SA m: 2022100011, NHllSA IRecarn m: 22V732 • Remedy parts are now available for your vehicle. • Schedule an appointment with your authorized Mercedes-Benz dealership as soon as possible. • This repair will be provided FREE of charge. November, 2022 Dear Mercedes-Benz Owner: This notice is being sent to you in accordance with the National Tra ffic and Motor Vehicle Safety Act. Mercedes-Benz AG (“M BAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain model year 2020-2022 GLS-Class veh icles. Our records indicate that your vehicle is included in the affected population. What is the issue? The locking mechanism on the third-row seatbacks may fail in the event of a crash. A seat with a seatback lock failure may not properly restra in occupants, which could increase the risk of injury during a crash. What wm your Mercedes-Benz Dealership do? An authorized Mercedes-Benz dealer will inspect and replace the third-row seatback, if necessary. l his vehicle repair wm be provided at no cost to you. While the minimum repa ir t ime can be less than 30 minutes, your dealership can provide you with a better estimate of the overall t ime for this service visit. As a matter of normal service process, an authorized Mercedes-Benz dealer will also check for other repair measures which might be applicab le to your vehicle and this may increase the required working t ime. You will not be charged for other service or repairs unless so requested. Steps to take. • Find your nearest authorized Mercedes-Benz dealership at mbusa.com/ recalls to schedule your reca ll repa ir. • Please mention you are scheduling an appointment for Mercedes-Benz Recall Campaign 202210001 1. • You may be asked for your VIN, which for your convenience is located at the top of this letter. We apologize for any inconvenience this may have caused and look forward to taking care of this important safety reca ll campaign. Sincerely, Mercedes-Benz USA What of I no longer own or drive the vehicle or would like to update my contact information? In the event you need to update your contact information or have updates concern ing the vehicle, please visit mbusa.com/ recalls (or scan the QR Code to the left) and submit your VIN using our VIN recall lookup tool and filling out the “Reca ll Contact Information” section on the website. If possible, • please provide any contact information oft he current owner/driver so we can contact them. Additional Information for Owners: A VIN-based reca ll lookup tool is available at mbusa.com/recab, which can be used to check whether a vehic le has been subject to a safety reca ll, or had the remedy performed. Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealership. Should an authorized Mercedes-Benz dealership be unable to address your concerns please contact us at 1-{800) FORMIERCIEDIES (1=80~67-6372). We are always happy to hear from you. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonab le amount of t ime, Pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the tollfree Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https://www.safercar.gov.
**************************************************************************************************************
Recall Campaign Initial Notification
DATE: October 7, 2022
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal IMPORTANT RECALL CAMPAIGN INFORMATION Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Initial Notification Check Locking Mechanism of Third Seat Row MY20-22 GLS-Class (167 platform) DATE: October 7, 2022 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal Recall Campaign Initial Notification October 7, 2022 Campaign No. : NHTSA ID Campaign Desc. : Check Locking Mechanism of Third TBD 22V732 22P2197566 Seat Row This is to notify you of the new Recall Campaign to check the locking mechanism of the third seat row on 59,574 Model Year (“MY”) 2020-2022 GLS-Class (167 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on October 7, 2022. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2022 GLS (167 platform) vehicles, the springs in the locking mechanism of the third row left and right seatback might not have been installed according to current production specifications. In the event of a crash, a failure of the seatback lock cannot be ruled out which could increase the risk of injury to vehicle occupants. The basic functionality of the third row seatback lock would no longer be working as intended. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the installation of the spring in third row left and right seatback locking mechanism on the affected vehicles and replace the seatback, if necessary. Parts Remedy is not available at this time. Vehicles Affected Vehicle Model Year(s) 2020-2022 Vehicle Model GLS-Class Vehicle Populations Total Recall Population 59,574 Total Vehicles in Dealer Inventory 45 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY20-22 GLS-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry. Once the repair is complete the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY20-22 GLS-Class vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed after the remedy become available. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.
**************************************************************************************************************
Recall Campaign Launch Notification
DATE: November 4, 2022
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal IMPORTANT RECALL CAMPAIGN UPDATE Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Launch Notification Check Locking Mechanism of Third Seat Row MY20-22 GLS-Class (167 platform) DATE: November 4, 2022 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal Recall Campaign Launch Notification November 4, 2022 Campaign No. : NHTSA ID Campaign Desc. : Check Locking Mechanism of Third 2022100011 22V732 22P9391001 Seat Row This is to notify you of the Recall Campaign Launch to check the locking mechanism of the third seat row on 59,574 Model Year (“MY”) 2020- 2022 GLS-Class (167 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on November 4, 2022. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2022 GLS (167 platform) vehicles, the springs in the locking mechanism of the third row left and right seatback might not have been installed according to current production specifications. In the event of a crash, a failure of the seatback lock cannot be ruled out which could increase the risk of injury to vehicle occupants. The basic functionality of the third row seatback lock would no longer be working as intended. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the installation of the spring in third row left and right seatback locking mechanism on the affected vehicles and replace the seatback, if necessary. Parts The remedy is available and can be performed. Estimated replacement rate is approximatly 1%. DO NOT ORDER PARTS BEFORE CHECK. Vehicles Affected Vehicle Model Year(s) 2020-2022 Vehicle Model GLS-Class Vehicle Populations Total Recall Population 59,574 Total Vehicles in Dealer Inventory 242 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY20-22 GLS-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry. Once the repair is complete the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY20-22 GLS-Class vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed on approximately November 11, 2022. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. Campaign No. 2022100011, November 2022 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model GLS (167 platform) Model Year 2020-2022 Check Locking Mechanism of Third Seat Row Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2022 GLS (167 platform) vehicles, the springs in the locking mechanism of the third row left and right seatback might not have been installed according to current production specifications. In the event of a crash, a failure of the seatback lock cannot be ruled out which could increase the risk of injury to vehicle occupants. The basic functionality of the third row seatback lock would no longer be working as intended. An authorized Mercedes-Benz dealer will check the installation of the spring in third row left and right seatback locking mechanism on the affected vehicles and replace the seatback, if necessary. Prior to performing this Campaign: VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly. Please review the entire Campaign bulletin and follow the repair procedure exactly as described. Approximately 59,574 vehicles are affected. Order No. P-RC-2022100011 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records. 2 P-RC-2022100011 Check lock on 3rd seat row, replace seat backrest if necessary Check/test procedure 1. To perform check, fold 3rd seat row up and down 5 times using buttons in trunk (right and left seats). Remove roller blind if necessary. 2. Check whether there are 2 springs per seat (4 pieces, entire seat row) on right and left seats in 3rd seat row and whether they are installed correctly as shown in (A, Figure 1). The springs must be present and installed correctly as shown in (A, Figure 1). To facilitate entry, fold 3rd seat row down via button on backrest (Easy Entry). Figure 1 a. Springs not present or not installed correctly: Carry out work procedure. b. Springs present and installed correctly: End measure. Work Procedure Only if springs are not present or not installed correctly. 1. Replace faulty seat backrest. For basic data, see AR91.12-P-0007MEX, AR91.18-P-0002MEX OK picture 3 P-RC-2022100011 Primary Parts Information Qty. Part Name Part Number As required Left seat backrest frame A 167 930 17 02 28 As required Right seat backrest frame A 167 930 18 02 28 * The replacement part for the vehicle identification number must be determined via the EPC! Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting. Note: The following allowable labor operation should be used when submitting a warranty claim for this repair: Warranty Information Damage Code Operation Number Description Labor Time (hrs.) 93 910 01 02-0265 Check lock on 3rd seat row 0.2 02-0266 Replace seat backrest frame (after check) Includes: Normalization if necessary ZM Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document.
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-732 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : NOV 18, 2022 NHTSA Recall No. : 22V-732 Manufacturer Recall No. : 2022100011 Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 59,574 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2021 Mercedes-Benz AMG GLS63 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : 2,364 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the seatback locking mechanism of the 3rd seat row according to current production specifications. Production Dates : SEP 18, 2018 – JUL 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2022 Mercedes-Benz GLS450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : 51,998 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the seatback locking mechanism of the 3rd seat row according to current production specifications. Production Dates : SEP 18, 2018 – JUL 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-732 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2020-2022 Mercedes-Benz GLS580 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : 5,212 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the seatback locking mechanism of the 3rd seat row according to current production specifications. Production Dates : SEP 18, 2018 – JUL 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2022 GLS (167 platform) vehicles, the springs in the locking mechanism of the third row left and right seatback might not have been installed according to current production specifications. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the event of a crash, a failure of the seatback lock cannot be ruled out which could increase the risk of injury to vehicle occupants. The basic functionality of the rear seatback lock would no longer be working as intended. Description of the Cause : Due to a production deviation at a supplier, the spring in the 3rd row seatback locking mechanism might not have been installed according to current production specifications. Identification of Any Warning that can Occur : The driver will not receive a warning due to the nature of the failure mechanism. Involved Components : Component Name 1 : Seat Backrest Frame Component Description : Seat Backrest Frame Component Part Number : A1679301702 Part 573 Safety Recall Report 22V-732 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 2 : Seat Backrest Frame Component Description : Seat Backrest Frame Component Part Number : A1679301802 Supplier Identification : Component Manufacturer Name : Brose North America Address : 3933 Automation Avenue Auburn Hills Michigan 48326 Country : United States Chronology : In mid-February 2022, a sub-supplier advised MBAG that the supplier may have failed to install or incorrectly positioned the springs in some of the locking mechanisms of the third seat row seatback used in certain Mercedes-Benz vehicles. MBAG is not aware of any claims or reports of this issue from the field. To eliminate this potential production deviation, the sub-supplier introduced an automated process at the end of March 2022 to insert the spring and an additional test step in the production process to confirm proper spring installation with an automatic laser and camera controls. In April 2022, MBAG investigated the potential consequences of an erroneously installed or missing spring in the seatback mechanism. Simultaneously, MBAG worked with the supplier to identify potentially affected seatback and vehicles in which they may have been installed. In the summer of 2022, MBAG determined that the production deviation could result in failure of the seatback lock in the event of a crash, and identified the potentially affected vehicles. MBAG continued to work with the supplier to determine whether other vehicles might be also affected by the spring installation deviation. On September 23, 2022, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. There are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA. Part 573 Safety Recall Report 22V-732 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will check the installation of the spring in 3rd row left and right seatback locking mechanism on the affected vehicles and replace the seatback, if necessary. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : The locking mechanism of the 3rd row seatback according to current production specifications. Remedy Parts A1679301702 – Seat Backrest Frame A1679301802 – Seat Backrest Frame Identify How/When Recall Condition was Corrected in Production : A change in the production procedure of our supplier ensures that this issue can no longer occur from July 21, 2022 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on October 7, 2022. Owners were notified of the voluntary recall campaign on November 18, 2022. A copy of all communications will be provided when available. Planned Dealer Notification Date : OCT 07, 2022 – NR Planned Owner Notification Date : NOV 18, 2022 – NR * NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-732 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : NOV 18, 2022 NHTSA Recall No. : 22V-732 Manufacturer Recall No. : 2022100011 Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 59,574 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2021 Mercedes-Benz AMG GLS63 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : 2,364 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the seatback locking mechanism of the 3rd seat row according to current production specifications. Production Dates : SEP 18, 2018 – JUL 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2022 Mercedes-Benz GLS580 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : 5,212 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the seatback locking mechanism of the 3rd seat row according to current production specifications. Production Dates : SEP 18, 2018 – JUL 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-732 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2020-2022 Mercedes-Benz GLS450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : 51,998 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the seatback locking mechanism of the 3rd seat row according to current production specifications. Production Dates : SEP 18, 2018 – JUL 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2022 GLS (167 platform) vehicles, the springs in the locking mechanism of the third row left and right seatback might not have been installed according to current production specifications. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the event of a crash, a failure of the seatback lock cannot be ruled out which could increase the risk of injury to vehicle occupants. The basic functionality of the rear seatback lock would no longer be working as intended. Description of the Cause : Due to a production deviation at a supplier, the spring in the 3rd row seatback locking mechanism might not have been installed according to current production specifications. Identification of Any Warning that can Occur : The driver will not receive a warning due to the nature of the failure mechanism. Involved Components : Component Name 1 : Seat Backrest Frame Component Description : Seat Backrest Frame Component Part Number : A1679301702 Part 573 Safety Recall Report 22V-732 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 2 : Seat Backrest Frame Component Description : Seat Backrest Frame Component Part Number : A1679301802 Supplier Identification : Component Manufacturer Name : Brose North America Address : 3933 Automation Avenue Auburn Hills Michigan 48326 Country : United States Chronology : In mid-February 2022, a sub-supplier advised MBAG that the supplier may have failed to install or incorrectly positioned the springs in some of the locking mechanisms of the third seat row seatback used in certain Mercedes-Benz vehicles. MBAG is not aware of any claims or reports of this issue from the field. To eliminate this potential production deviation, the sub-supplier introduced an automated process at the end of March 2022 to insert the spring and an additional test step in the production process to confirm proper spring installation with an automatic laser and camera controls. In April 2022, MBAG investigated the potential consequences of an erroneously installed or missing spring in the seatback mechanism. Simultaneously, MBAG worked with the supplier to identify potentially affected seatback and vehicles in which they may have been installed. In the summer of 2022, MBAG determined that the production deviation could result in failure of the seatback lock in the event of a crash, and identified the potentially affected vehicles. MBAG continued to work with the supplier to determine whether other vehicles might be also affected by the spring installation deviation. On September 23, 2022, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. There are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA. Part 573 Safety Recall Report 22V-732 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will check the installation of the spring in 3rd row left and right seatback locking mechanism on the affected vehicles and replace the seatback, if necessary. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : The locking mechanism of the 3rd row seatback according to current production specifications. Remedy Parts A1679301702 – Seat Backrest Frame A1679301802 – Seat Backrest Frame Identify How/When Recall Condition was Corrected in Production : A change in the production procedure of our supplier ensures that this issue can no longer occur from July 21, 2022 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on October 7, 2022. Owners will be notified of the voluntary recall campaign before November 18, 2022. A copy of all communications will be provided when available. Planned Dealer Notification Date : OCT 07, 2022 – NR Planned Owner Notification Date : NOV 18, 2022 – NR * NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-732 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : SEP 30, 2022 NHTSA Recall No. : 22V-732 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 59,574 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2021 Mercedes-Benz AMG GLS63 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : 2,364 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the seatback locking mechanism of the 3rd seat row according to current production specifications. Production Dates : SEP 18, 2018 – JUL 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2022 Mercedes-Benz GLS450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : 51,998 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the seatback locking mechanism of the 3rd seat row according to current production specifications. Production Dates : SEP 18, 2018 – JUL 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-732 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2020-2022 Mercedes-Benz GLS580 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : 5,212 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the seatback locking mechanism of the 3rd seat row according to current production specifications. Production Dates : SEP 18, 2018 – JUL 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2022 GLS (167 platform) vehicles, the springs in the locking mechanism of the third row left and right seatback might not have been installed according to current production specifications. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the event of a crash, a failure of the seatback lock cannot be ruled out which could increase the risk of injury to vehicle occupants. The basic functionality of the rear seatback lock would no longer be working as intended. Description of the Cause : Due to a production deviation at a supplier, the spring in the 3rd row seatback locking mechanism might not have been installed according to current production specifications. Identification of Any Warning that can Occur : The driver will not receive a warning due to the nature of the failure mechanism. Involved Components : Component Name 1 : Seat Backrest Frame Component Description : Seat Backrest Frame Component Part Number : A1679301702 Part 573 Safety Recall Report 22V-732 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 2 : Seat Backrest Frame Component Description : Seat Backrest Frame Component Part Number : A1679301802 Supplier Identification : Component Manufacturer Name : Brose North America Address : 3933 Automation Avenue Auburn Hills Michigan 48326 Country : United States Chronology : In mid-February 2022, a sub-supplier advised MBAG that the supplier may have failed to install or incorrectly positioned the springs in some of the locking mechanisms of the third seat row seatback used in certain Mercedes-Benz vehicles. MBAG is not aware of any claims or reports of this issue from the field. To eliminate this potential production deviation, the sub-supplier introduced an automated process at the end of March 2022 to insert the spring and an additional test step in the production process to confirm proper spring installation with an automatic laser and camera controls. In April 2022, MBAG investigated the potential consequences of an erroneously installed or missing spring in the seatback mechanism. Simultaneously, MBAG worked with the supplier to identify potentially affected seatback and vehicles in which they may have been installed. In the summer of 2022, MBAG determined that the production deviation could result in failure of the seatback lock in the event of a crash, and identified the potentially affected vehicles. MBAG continued to work with the supplier to determine whether other vehicles might be also affected by the spring installation deviation. On September 23, 2022, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. There are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA. Part 573 Safety Recall Report 22V-732 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will check the installation of the spring in 3rd row left and right seatback locking mechanism on the affected vehicles and replace the seatback, if necessary. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : The locking mechanism of the 3rd row seatback according to current production specifications. Remedy Parts A1679301702 – Seat Backrest Frame A1679301802 – Seat Backrest Frame Identify How/When Recall Condition was Corrected in Production : A change in the production procedure of our supplier ensures that this issue can no longer occur from July 21, 2022 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on October 7, 2022. Owners will be notified of the voluntary recall campaign before November 29, 2022. A copy of all communications will be provided when available. Planned Dealer Notification Date : OCT 07, 2022 – NR Planned Owner Notification Date : NOV 29, 2022 – NR * NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-732 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : NOV 07, 2022 NHTSA Recall No. : 22V-732 Manufacturer Recall No. : 2022100011 Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 59,574 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2021 Mercedes-Benz AMG GLS63 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : 2,364 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the seatback locking mechanism of the 3rd seat row according to current production specifications. Production Dates : SEP 18, 2018 – JUL 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2022 Mercedes-Benz GLS450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : 51,998 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the seatback locking mechanism of the 3rd seat row according to current production specifications. Production Dates : SEP 18, 2018 – JUL 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-732 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2020-2022 Mercedes-Benz GLS580 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : 5,212 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the seatback locking mechanism of the 3rd seat row according to current production specifications. Production Dates : SEP 18, 2018 – JUL 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2022 GLS (167 platform) vehicles, the springs in the locking mechanism of the third row left and right seatback might not have been installed according to current production specifications. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the event of a crash, a failure of the seatback lock cannot be ruled out which could increase the risk of injury to vehicle occupants. The basic functionality of the rear seatback lock would no longer be working as intended. Description of the Cause : Due to a production deviation at a supplier, the spring in the 3rd row seatback locking mechanism might not have been installed according to current production specifications. Identification of Any Warning that can Occur : The driver will not receive a warning due to the nature of the failure mechanism. Involved Components : Component Name 1 : Seat Backrest Frame Component Description : Seat Backrest Frame Component Part Number : A1679301702 Part 573 Safety Recall Report 22V-732 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 2 : Seat Backrest Frame Component Description : Seat Backrest Frame Component Part Number : A1679301802 Supplier Identification : Component Manufacturer Name : Brose North America Address : 3933 Automation Avenue Auburn Hills Michigan 48326 Country : United States Chronology : In mid-February 2022, a sub-supplier advised MBAG that the supplier may have failed to install or incorrectly positioned the springs in some of the locking mechanisms of the third seat row seatback used in certain Mercedes-Benz vehicles. MBAG is not aware of any claims or reports of this issue from the field. To eliminate this potential production deviation, the sub-supplier introduced an automated process at the end of March 2022 to insert the spring and an additional test step in the production process to confirm proper spring installation with an automatic laser and camera controls. In April 2022, MBAG investigated the potential consequences of an erroneously installed or missing spring in the seatback mechanism. Simultaneously, MBAG worked with the supplier to identify potentially affected seatback and vehicles in which they may have been installed. In the summer of 2022, MBAG determined that the production deviation could result in failure of the seatback lock in the event of a crash, and identified the potentially affected vehicles. MBAG continued to work with the supplier to determine whether other vehicles might be also affected by the spring installation deviation. On September 23, 2022, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. There are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA. Part 573 Safety Recall Report 22V-732 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will check the installation of the spring in 3rd row left and right seatback locking mechanism on the affected vehicles and replace the seatback, if necessary. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : The locking mechanism of the 3rd row seatback according to current production specifications. Remedy Parts A1679301702 – Seat Backrest Frame A1679301802 – Seat Backrest Frame Identify How/When Recall Condition was Corrected in Production : A change in the production procedure of our supplier ensures that this issue can no longer occur from July 21, 2022 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on October 7, 2022. Owners will be notified of the voluntary recall campaign before November 29, 2022. A copy of all communications will be provided when available. Planned Dealer Notification Date : OCT 07, 2022 – NR Planned Owner Notification Date : NOV 29, 2022 – NR * NR – Not Reported
SEOCONTENT-END