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September 30, 2022 NHTSA CAMPAIGN NUMBER: 22V732000
A seat with a seatback lock failure may not properly restrain occupants, increasing the risk of injury during a crash.
NHTSA Campaign Number: 22V732
Manufacturer Mercedes-Benz USA, LLC
Components SEATS
Potential Number of Units Affected 59,574
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLS63, 2020-2022 GLS450 and GLS580 vehicles. Due to a manufacturing error, the locks on the third-row seatbacks may fail in the event of a crash.
Remedy
Dealers will inspect and replace the third-row seatback, as necessary, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2022100011.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Mercedes-Benz has a Recall
November 4, 2022
2022100011
Check Locking Mechanism of Third Seat Row
This is to notify you of the Recall Campaign Launch to check the locking mechanism of the third seat row on 59,574 Model Year (“MY”) 20202022 GLS-Class (167 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on November 4, 2022.
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2022 GLS (167 platform) vehicles, the springs in the locking mechanism of the third row left and right seatback might not have been installed according to current production specifications. In the event of a crash, a failure of the seatback lock cannot be ruled out which could increase the risk of injury to vehicle occupants. The basic functionality of the third row seatback lock would no longer be working as intended.
What We’re Doing
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the installation of the spring in third row left and right seatback locking mechanism on the affected vehicles and replace the seatback, if necessary.
Parts
The remedy is available and can be performed. Estimated replacement rate is approximatly 1%. DO NOT ORDER PARTS BEFORE CHECK.
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY20-22 GLS-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry. Once the repair is complete the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).
Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY20-22 GLS-Class vehicles covered by this notification until the vehicle has been repaired.
Customer Notification Timeline
Customer letters will be mailed on approximately November 11, 2022.
Check lock on 3rd seat row, replace seat backrest if necessary
Check/test procedure
1. To perform check, fold 3rd seat row up and down 5 times using buttons in trunk (right and left seats). Remove roller blind if necessary.
2. Check whether there are 2 springs per seat (4 pieces, entire seat row) on right and left seats in 3rd seat row and whether they are installed correctly as shown in (A, Figure 1).
The springs must be present and installed correctly as shown in (A, Figure 1). To facilitate entry, fold 3rd seat row down via button on backrest (Easy Entry).
a. Springs not present or not installed correctly: Carry out work procedure.
b. Springs present and installed correctly: End measure.
Work Procedure
Only if springs are not present or not installed correctly.
1. Replace faulty seat backrest.
For basic data, see AR91.12-P-0007MEX, AR91.18-P-0002MEX
Primary Parts Information
Qty. | Part Name | Part Number |
As required | Left seat backrest frame | A 167 930 17 02 28 |
As required | Right seat backrest frame | A 167 930 18 02 28 |
Chronology :
In mid-February 2022, a sub-supplier advised MBAG that the supplier may have failed to install or incorrectly positioned the springs in some of the locking mechanisms of the third seat row seatback used in certain Mercedes-Benz vehicles. MBAG is not aware of any claims or reports of this issue from the field.
To eliminate this potential production deviation, the sub-supplier introduced an automated process at the end of March 2022 to insert the spring and an additional test step in the production process to confirm proper spring installation with an automatic laser and camera controls.
In April 2022, MBAG investigated the potential consequences of an erroneously installed or missing spring in the seatback mechanism. Simultaneously, MBAG worked with the supplier to identify potentially affected seatback and vehicles in which they may have been installed.
In the summer of 2022, MBAG determined that the production deviation could result in failure of the seatback lock in the event of a crash, and identified the potentially affected vehicles. MBAG continued to work with the supplier to determine whether other vehicles might be also affected by the spring installation deviation.
On September 23, 2022, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall.
There are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA.
7 Affected Products
Vehicles
MAKE | MODEL | YEAR |
MERCEDES-BENZ | AMG GLS63 | 2021 |
MERCEDES-BENZ | GLS450 | 2020-2022 |
MERCEDES-BENZ | GLS580 | 2020-2022 |
12 Associated Documents
Recall Acknowledgement
RCAK-22V732-7947.pdf 645.191KB
Defect Notice 573 Report
RCLRPT-22V732-4658.PDF 216.028KB
Manufacturer Notices(to Dealers,etc)
Remedy Instructions and TSB
RCRIT-22V732-0110.pdf 551.392KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V732-0729.pdf 627.925KB
Recall 573 Report – November 7, 2022
RCLRPT-22V732-2867.PDF 216.029KB
Recall 573 Report – November 18, 2022
RCLRPT-22V732-6915.PDF 216.028KB
Recall 573 Report – November 18, 2022
RCLRPT-22V732-9986.PDF 216.029KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V732-8933.pdf 413.875KB
Recall Quarterly Report #1, 2022-4
RCLQRT-22V732-6113.PDF 211.131KB
Recall Quarterly Report #2, 2023-1
RCLQRT-22V732-4457.PDF 211.236KB
Recall Quarterly Report #3, 2023-2
RCLQRT-22V732-2222.PDF 211.323KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V732&docType=RCL
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SEOCONTENT-START
Recall Campaign Initial Notification
October 7, 2022
l his notice applies to your vehicle, VIN: Inspect & Repair l ocking Mechanism for Third Row-Seat MIBL»SA m: 2022100011, NHllSA IRecarn m: 22V732 • Remedy parts are now available for your vehicle. • Schedule an appointment with your authorized Mercedes-Benz dealership as soon as possible. • This repair will be provided FREE of charge. November, 2022 Dear Mercedes-Benz Owner: This notice is being sent to you in accordance with the National Tra ffic and Motor Vehicle Safety Act. Mercedes-Benz AG (“M BAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain model year 2020-2022 GLS-Class veh icles. Our records indicate that your vehicle is included in the affected population. What is the issue? The locking mechanism on the third-row seatbacks may fail in the event of a crash. A seat with a seatback lock failure may not properly restra in occupants, which could increase the risk of injury during a crash. What wm your Mercedes-Benz Dealership do? An authorized Mercedes-Benz dealer will inspect and replace the third-row seatback, if necessary. l his vehicle repair wm be provided at no cost to you. While the minimum repa ir t ime can be less than 30 minutes, your dealership can provide you with a better estimate of the overall t ime for this service visit. As a matter of normal service process, an authorized Mercedes-Benz dealer will also check for other repair measures which might be applicab le to your vehicle and this may increase the required working t ime. You will not be charged for other service or repairs unless so requested. Steps to take. • Find your nearest authorized Mercedes-Benz dealership at mbusa.com/ recalls to schedule your reca ll repa ir. • Please mention you are scheduling an appointment for Mercedes-Benz Recall Campaign 202210001 1. • You may be asked for your VIN, which for your convenience is located at the top of this letter. We apologize for any inconvenience this may have caused and look forward to taking care of this important safety reca ll campaign. Sincerely, Mercedes-Benz USA What of I no longer own or drive the vehicle or would like to update my contact information? In the event you need to update your contact information or have updates concern ing the vehicle, please visit mbusa.com/ recalls (or scan the QR Code to the left) and submit your VIN using our VIN recall lookup tool and filling out the “Reca ll Contact Information” section on the website. If possible, • please provide any contact information oft he current owner/driver so we can contact them. Additional Information for Owners: A VIN-based reca ll lookup tool is available at mbusa.com/recab, which can be used to check whether a vehic le has been subject to a safety reca ll, or had the remedy performed. Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealership. Should an authorized Mercedes-Benz dealership be unable to address your concerns please contact us at 1-{800) FORMIERCIEDIES (1=80~67-6372). We are always happy to hear from you. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonab le amount of t ime, Pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the tollfree Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https://www.safercar.gov.
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Recall Campaign Initial Notification
DATE: October 7, 2022
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal IMPORTANT RECALL CAMPAIGN INFORMATION Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Initial Notification Check Locking Mechanism of Third Seat Row MY20-22 GLS-Class (167 platform) DATE: October 7, 2022 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal Recall Campaign Initial Notification October 7, 2022 Campaign No. : NHTSA ID Campaign Desc. : Check Locking Mechanism of Third TBD 22V732 22P2197566 Seat Row This is to notify you of the new Recall Campaign to check the locking mechanism of the third seat row on 59,574 Model Year (“MY”) 2020-2022 GLS-Class (167 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on October 7, 2022. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2022 GLS (167 platform) vehicles, the springs in the locking mechanism of the third row left and right seatback might not have been installed according to current production specifications. In the event of a crash, a failure of the seatback lock cannot be ruled out which could increase the risk of injury to vehicle occupants. The basic functionality of the third row seatback lock would no longer be working as intended. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the installation of the spring in third row left and right seatback locking mechanism on the affected vehicles and replace the seatback, if necessary. Parts Remedy is not available at this time. Vehicles Affected Vehicle Model Year(s) 2020-2022 Vehicle Model GLS-Class Vehicle Populations Total Recall Population 59,574 Total Vehicles in Dealer Inventory 45 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY20-22 GLS-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry. Once the repair is complete the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY20-22 GLS-Class vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed after the remedy become available. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.
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Recall Campaign Launch Notification
DATE: November 4, 2022
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal IMPORTANT RECALL CAMPAIGN UPDATE Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Launch Notification Check Locking Mechanism of Third Seat Row MY20-22 GLS-Class (167 platform) DATE: November 4, 2022 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal Recall Campaign Launch Notification November 4, 2022 Campaign No. : NHTSA ID Campaign Desc. : Check Locking Mechanism of Third 2022100011 22V732 22P9391001 Seat Row This is to notify you of the Recall Campaign Launch to check the locking mechanism of the third seat row on 59,574 Model Year (“MY”) 2020- 2022 GLS-Class (167 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on November 4, 2022. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2022 GLS (167 platform) vehicles, the springs in the locking mechanism of the third row left and right seatback might not have been installed according to current production specifications. In the event of a crash, a failure of the seatback lock cannot be ruled out which could increase the risk of injury to vehicle occupants. The basic functionality of the third row seatback lock would no longer be working as intended. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the installation of the spring in third row left and right seatback locking mechanism on the affected vehicles and replace the seatback, if necessary. Parts The remedy is available and can be performed. Estimated replacement rate is approximatly 1%. DO NOT ORDER PARTS BEFORE CHECK. Vehicles Affected Vehicle Model Year(s) 2020-2022 Vehicle Model GLS-Class Vehicle Populations Total Recall Population 59,574 Total Vehicles in Dealer Inventory 242 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY20-22 GLS-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry. Once the repair is complete the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY20-22 GLS-Class vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed on approximately November 11, 2022. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. Campaign No. 2022100011, November 2022 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model GLS (167 platform) Model Year 2020-2022 Check Locking Mechanism of Third Seat Row Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2022 GLS (167 platform) vehicles, the springs in the locking mechanism of the third row left and right seatback might not have been installed according to current production specifications. In the event of a crash, a failure of the seatback lock cannot be ruled out which could increase the risk of injury to vehicle occupants. The basic functionality of the third row seatback lock would no longer be working as intended. An authorized Mercedes-Benz dealer will check the installation of the spring in third row left and right seatback locking mechanism on the affected vehicles and replace the seatback, if necessary. Prior to performing this Campaign: VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly. Please review the entire Campaign bulletin and follow the repair procedure exactly as described. Approximately 59,574 vehicles are affected. Order No. P-RC-2022100011 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records. 2 P-RC-2022100011 Check lock on 3rd seat row, replace seat backrest if necessary Check/test procedure 1. To perform check, fold 3rd seat row up and down 5 times using buttons in trunk (right and left seats). Remove roller blind if necessary. 2. Check whether there are 2 springs per seat (4 pieces, entire seat row) on right and left seats in 3rd seat row and whether they are installed correctly as shown in (A, Figure 1). The springs must be present and installed correctly as shown in (A, Figure 1). To facilitate entry, fold 3rd seat row down via button on backrest (Easy Entry). Figure 1 a. Springs not present or not installed correctly: Carry out work procedure. b. Springs present and installed correctly: End measure. Work Procedure Only if springs are not present or not installed correctly. 1. Replace faulty seat backrest. For basic data, see AR91.12-P-0007MEX, AR91.18-P-0002MEX OK picture 3 P-RC-2022100011 Primary Parts Information Qty. Part Name Part Number As required Left seat backrest frame A 167 930 17 02 28 As required Right seat backrest frame A 167 930 18 02 28 * The replacement part for the vehicle identification number must be determined via the EPC! Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting. Note: The following allowable labor operation should be used when submitting a warranty claim for this repair: Warranty Information Damage Code Operation Number Description Labor Time (hrs.) 93 910 01 02-0265 Check lock on 3rd seat row 0.2 02-0266 Replace seat backrest frame (after check) Includes: Normalization if necessary ZM Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-732 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : NOV 18, 2022 NHTSA Recall No. : 22V-732 Manufacturer Recall No. : 2022100011 Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 59,574 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2021 Mercedes-Benz AMG GLS63 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : 2,364 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the seatback locking mechanism of the 3rd seat row according to current production specifications. Production Dates : SEP 18, 2018 – JUL 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2022 Mercedes-Benz GLS450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : 51,998 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the seatback locking mechanism of the 3rd seat row according to current production specifications. Production Dates : SEP 18, 2018 – JUL 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-732 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2020-2022 Mercedes-Benz GLS580 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : 5,212 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the seatback locking mechanism of the 3rd seat row according to current production specifications. Production Dates : SEP 18, 2018 – JUL 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2022 GLS (167 platform) vehicles, the springs in the locking mechanism of the third row left and right seatback might not have been installed according to current production specifications. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the event of a crash, a failure of the seatback lock cannot be ruled out which could increase the risk of injury to vehicle occupants. The basic functionality of the rear seatback lock would no longer be working as intended. Description of the Cause : Due to a production deviation at a supplier, the spring in the 3rd row seatback locking mechanism might not have been installed according to current production specifications. Identification of Any Warning that can Occur : The driver will not receive a warning due to the nature of the failure mechanism. Involved Components : Component Name 1 : Seat Backrest Frame Component Description : Seat Backrest Frame Component Part Number : A1679301702 Part 573 Safety Recall Report 22V-732 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 2 : Seat Backrest Frame Component Description : Seat Backrest Frame Component Part Number : A1679301802 Supplier Identification : Component Manufacturer Name : Brose North America Address : 3933 Automation Avenue Auburn Hills Michigan 48326 Country : United States Chronology : In mid-February 2022, a sub-supplier advised MBAG that the supplier may have failed to install or incorrectly positioned the springs in some of the locking mechanisms of the third seat row seatback used in certain Mercedes-Benz vehicles. MBAG is not aware of any claims or reports of this issue from the field. To eliminate this potential production deviation, the sub-supplier introduced an automated process at the end of March 2022 to insert the spring and an additional test step in the production process to confirm proper spring installation with an automatic laser and camera controls. In April 2022, MBAG investigated the potential consequences of an erroneously installed or missing spring in the seatback mechanism. Simultaneously, MBAG worked with the supplier to identify potentially affected seatback and vehicles in which they may have been installed. In the summer of 2022, MBAG determined that the production deviation could result in failure of the seatback lock in the event of a crash, and identified the potentially affected vehicles. MBAG continued to work with the supplier to determine whether other vehicles might be also affected by the spring installation deviation. On September 23, 2022, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. There are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA. Part 573 Safety Recall Report 22V-732 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will check the installation of the spring in 3rd row left and right seatback locking mechanism on the affected vehicles and replace the seatback, if necessary. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : The locking mechanism of the 3rd row seatback according to current production specifications. Remedy Parts A1679301702 – Seat Backrest Frame A1679301802 – Seat Backrest Frame Identify How/When Recall Condition was Corrected in Production : A change in the production procedure of our supplier ensures that this issue can no longer occur from July 21, 2022 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on October 7, 2022. Owners were notified of the voluntary recall campaign on November 18, 2022. A copy of all communications will be provided when available. Planned Dealer Notification Date : OCT 07, 2022 – NR Planned Owner Notification Date : NOV 18, 2022 – NR * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-732 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : NOV 18, 2022 NHTSA Recall No. : 22V-732 Manufacturer Recall No. : 2022100011 Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 59,574 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2021 Mercedes-Benz AMG GLS63 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : 2,364 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the seatback locking mechanism of the 3rd seat row according to current production specifications. Production Dates : SEP 18, 2018 – JUL 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2022 Mercedes-Benz GLS580 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : 5,212 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the seatback locking mechanism of the 3rd seat row according to current production specifications. Production Dates : SEP 18, 2018 – JUL 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-732 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2020-2022 Mercedes-Benz GLS450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : 51,998 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the seatback locking mechanism of the 3rd seat row according to current production specifications. Production Dates : SEP 18, 2018 – JUL 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2022 GLS (167 platform) vehicles, the springs in the locking mechanism of the third row left and right seatback might not have been installed according to current production specifications. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the event of a crash, a failure of the seatback lock cannot be ruled out which could increase the risk of injury to vehicle occupants. The basic functionality of the rear seatback lock would no longer be working as intended. Description of the Cause : Due to a production deviation at a supplier, the spring in the 3rd row seatback locking mechanism might not have been installed according to current production specifications. Identification of Any Warning that can Occur : The driver will not receive a warning due to the nature of the failure mechanism. Involved Components : Component Name 1 : Seat Backrest Frame Component Description : Seat Backrest Frame Component Part Number : A1679301702 Part 573 Safety Recall Report 22V-732 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 2 : Seat Backrest Frame Component Description : Seat Backrest Frame Component Part Number : A1679301802 Supplier Identification : Component Manufacturer Name : Brose North America Address : 3933 Automation Avenue Auburn Hills Michigan 48326 Country : United States Chronology : In mid-February 2022, a sub-supplier advised MBAG that the supplier may have failed to install or incorrectly positioned the springs in some of the locking mechanisms of the third seat row seatback used in certain Mercedes-Benz vehicles. MBAG is not aware of any claims or reports of this issue from the field. To eliminate this potential production deviation, the sub-supplier introduced an automated process at the end of March 2022 to insert the spring and an additional test step in the production process to confirm proper spring installation with an automatic laser and camera controls. In April 2022, MBAG investigated the potential consequences of an erroneously installed or missing spring in the seatback mechanism. Simultaneously, MBAG worked with the supplier to identify potentially affected seatback and vehicles in which they may have been installed. In the summer of 2022, MBAG determined that the production deviation could result in failure of the seatback lock in the event of a crash, and identified the potentially affected vehicles. MBAG continued to work with the supplier to determine whether other vehicles might be also affected by the spring installation deviation. On September 23, 2022, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. There are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA. Part 573 Safety Recall Report 22V-732 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will check the installation of the spring in 3rd row left and right seatback locking mechanism on the affected vehicles and replace the seatback, if necessary. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : The locking mechanism of the 3rd row seatback according to current production specifications. Remedy Parts A1679301702 – Seat Backrest Frame A1679301802 – Seat Backrest Frame Identify How/When Recall Condition was Corrected in Production : A change in the production procedure of our supplier ensures that this issue can no longer occur from July 21, 2022 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on October 7, 2022. Owners will be notified of the voluntary recall campaign before November 18, 2022. A copy of all communications will be provided when available. Planned Dealer Notification Date : OCT 07, 2022 – NR Planned Owner Notification Date : NOV 18, 2022 – NR * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-732 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : SEP 30, 2022 NHTSA Recall No. : 22V-732 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 59,574 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2021 Mercedes-Benz AMG GLS63 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : 2,364 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the seatback locking mechanism of the 3rd seat row according to current production specifications. Production Dates : SEP 18, 2018 – JUL 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2022 Mercedes-Benz GLS450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : 51,998 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the seatback locking mechanism of the 3rd seat row according to current production specifications. Production Dates : SEP 18, 2018 – JUL 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-732 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2020-2022 Mercedes-Benz GLS580 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : 5,212 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the seatback locking mechanism of the 3rd seat row according to current production specifications. Production Dates : SEP 18, 2018 – JUL 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2022 GLS (167 platform) vehicles, the springs in the locking mechanism of the third row left and right seatback might not have been installed according to current production specifications. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the event of a crash, a failure of the seatback lock cannot be ruled out which could increase the risk of injury to vehicle occupants. The basic functionality of the rear seatback lock would no longer be working as intended. Description of the Cause : Due to a production deviation at a supplier, the spring in the 3rd row seatback locking mechanism might not have been installed according to current production specifications. Identification of Any Warning that can Occur : The driver will not receive a warning due to the nature of the failure mechanism. Involved Components : Component Name 1 : Seat Backrest Frame Component Description : Seat Backrest Frame Component Part Number : A1679301702 Part 573 Safety Recall Report 22V-732 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 2 : Seat Backrest Frame Component Description : Seat Backrest Frame Component Part Number : A1679301802 Supplier Identification : Component Manufacturer Name : Brose North America Address : 3933 Automation Avenue Auburn Hills Michigan 48326 Country : United States Chronology : In mid-February 2022, a sub-supplier advised MBAG that the supplier may have failed to install or incorrectly positioned the springs in some of the locking mechanisms of the third seat row seatback used in certain Mercedes-Benz vehicles. MBAG is not aware of any claims or reports of this issue from the field. To eliminate this potential production deviation, the sub-supplier introduced an automated process at the end of March 2022 to insert the spring and an additional test step in the production process to confirm proper spring installation with an automatic laser and camera controls. In April 2022, MBAG investigated the potential consequences of an erroneously installed or missing spring in the seatback mechanism. Simultaneously, MBAG worked with the supplier to identify potentially affected seatback and vehicles in which they may have been installed. In the summer of 2022, MBAG determined that the production deviation could result in failure of the seatback lock in the event of a crash, and identified the potentially affected vehicles. MBAG continued to work with the supplier to determine whether other vehicles might be also affected by the spring installation deviation. On September 23, 2022, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. There are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA. Part 573 Safety Recall Report 22V-732 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will check the installation of the spring in 3rd row left and right seatback locking mechanism on the affected vehicles and replace the seatback, if necessary. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : The locking mechanism of the 3rd row seatback according to current production specifications. Remedy Parts A1679301702 – Seat Backrest Frame A1679301802 – Seat Backrest Frame Identify How/When Recall Condition was Corrected in Production : A change in the production procedure of our supplier ensures that this issue can no longer occur from July 21, 2022 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on October 7, 2022. Owners will be notified of the voluntary recall campaign before November 29, 2022. A copy of all communications will be provided when available. Planned Dealer Notification Date : OCT 07, 2022 – NR Planned Owner Notification Date : NOV 29, 2022 – NR * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-732 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : NOV 07, 2022 NHTSA Recall No. : 22V-732 Manufacturer Recall No. : 2022100011 Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 59,574 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2021 Mercedes-Benz AMG GLS63 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : 2,364 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the seatback locking mechanism of the 3rd seat row according to current production specifications. Production Dates : SEP 18, 2018 – JUL 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2022 Mercedes-Benz GLS450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : 51,998 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the seatback locking mechanism of the 3rd seat row according to current production specifications. Production Dates : SEP 18, 2018 – JUL 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-732 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2020-2022 Mercedes-Benz GLS580 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : 5,212 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the seatback locking mechanism of the 3rd seat row according to current production specifications. Production Dates : SEP 18, 2018 – JUL 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2022 GLS (167 platform) vehicles, the springs in the locking mechanism of the third row left and right seatback might not have been installed according to current production specifications. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the event of a crash, a failure of the seatback lock cannot be ruled out which could increase the risk of injury to vehicle occupants. The basic functionality of the rear seatback lock would no longer be working as intended. Description of the Cause : Due to a production deviation at a supplier, the spring in the 3rd row seatback locking mechanism might not have been installed according to current production specifications. Identification of Any Warning that can Occur : The driver will not receive a warning due to the nature of the failure mechanism. Involved Components : Component Name 1 : Seat Backrest Frame Component Description : Seat Backrest Frame Component Part Number : A1679301702 Part 573 Safety Recall Report 22V-732 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 2 : Seat Backrest Frame Component Description : Seat Backrest Frame Component Part Number : A1679301802 Supplier Identification : Component Manufacturer Name : Brose North America Address : 3933 Automation Avenue Auburn Hills Michigan 48326 Country : United States Chronology : In mid-February 2022, a sub-supplier advised MBAG that the supplier may have failed to install or incorrectly positioned the springs in some of the locking mechanisms of the third seat row seatback used in certain Mercedes-Benz vehicles. MBAG is not aware of any claims or reports of this issue from the field. To eliminate this potential production deviation, the sub-supplier introduced an automated process at the end of March 2022 to insert the spring and an additional test step in the production process to confirm proper spring installation with an automatic laser and camera controls. In April 2022, MBAG investigated the potential consequences of an erroneously installed or missing spring in the seatback mechanism. Simultaneously, MBAG worked with the supplier to identify potentially affected seatback and vehicles in which they may have been installed. In the summer of 2022, MBAG determined that the production deviation could result in failure of the seatback lock in the event of a crash, and identified the potentially affected vehicles. MBAG continued to work with the supplier to determine whether other vehicles might be also affected by the spring installation deviation. On September 23, 2022, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. There are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA. Part 573 Safety Recall Report 22V-732 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will check the installation of the spring in 3rd row left and right seatback locking mechanism on the affected vehicles and replace the seatback, if necessary. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : The locking mechanism of the 3rd row seatback according to current production specifications. Remedy Parts A1679301702 – Seat Backrest Frame A1679301802 – Seat Backrest Frame Identify How/When Recall Condition was Corrected in Production : A change in the production procedure of our supplier ensures that this issue can no longer occur from July 21, 2022 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on October 7, 2022. Owners will be notified of the voluntary recall campaign before November 29, 2022. A copy of all communications will be provided when available. Planned Dealer Notification Date : OCT 07, 2022 – NR Planned Owner Notification Date : NOV 29, 2022 – NR * NR – Not Reported
SEOCONTENT-END