2020

Rear Shock Absorbers May Wear Prematurely – 2020 Mercedes-Benz GLE-Class & GLS-Class

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2020 Mercedes-Benz GLS-Class

June 5, 2020 NHTSA CAMPAIGN NUMBER: 20V329000 Rear Shock Absorbers May Wear Prematurely Worn-out rear shock absorbers can affect vehicle handling and control, increasing the risk of a crash.   NHTSA Campaign Number: 20V329 Manufacturer Mercedes-Benz USA, LLC. Components SUSPENSION Potential Number of Units Affected 38   Summary Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE450, GLS450, and GLS580 … Read more

Replace Left Rear Seatback Latch – 2020 Mercedes-Benz E-Class & GLC-Class

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2020 Mercedes-Benz GLC-Class

June 5, 2020 NHTSA CAMPAIGN NUMBER: 20V328000 Left Rear Seat Back Electric Latch May Fail In the event of a crash, if the left-rear seatback latch fails, it can increase the risk of injury.   NHTSA Campaign Number: 20V328 Manufacturer Mercedes-Benz USA, LLC. Components SEATS Potential Number of Units Affected 1,352   Summary Mercedes-Benz USA, LLC. (MBUSA) is recalling certain … Read more

Rearview Camera Field of View – 2020 Mercedes-Benz CLA-Class

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2020 Mercedes-Benz CLA-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Rearview Camera Field of View MY20 118(CLA-Class) Date: May 22, 2020   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION    Please note that all customer inquiries should be … Read more

Sliding Roof – Car Wash Mode – 2020 Mercedes-Benz GLS-Class

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2020 Mercedes-Benz GLS-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Sliding Roof – Car Wash Mode MY20 167(GLS-Class) Date: May 22, 2020   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION    Please note that all customer inquiries should … Read more

2020020025 – Apply Wax as Preservation Agent to Jack Support Points – 2019-2020 Mercedes-Benz C-Class

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2020 Mercedes-Benz C-Class

  TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Apply Wax as Preservation Agent to Jack Support Points MY19-20 205 (C-Class) DATE: March 13, 2020   IMPORTANT SERVICE CAMPAIGN INFORMATION Please see the attached documents … Read more