|TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers||FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services|
|RE: Service Campaign Launch Notification
Rearview Camera Field of View
|Date: May 22, 2020|
IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Department Manager, Vehicle Compliance & Analysis
|Campaign No. :||Campaign Desc. :||Rearview Camera Field of View|
|This is to notify you of a Service Campaign launch regarding the rearview camera field of view on 13 Model Year (“MY”) 2020 118 CLA-Class (C118 platform) vehicles. This service campaign is related to PENDING RECALL NHTSA ID#20V265. Affected VINs will be flagged in VMI as “OPEN” on May 22, 2020.|
|Issue||Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020 CLA-Class (C118 platform) vehicles, the rearview camera display does not fully display the rear middle test object. While the warning message text box slightly covers the rear middle test object, driver rearview camera visibility is not impaired.|
|What We’re Doing||MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the control unit software on the affected vehicles.|
|Parts||Parts are not necessary for this Service Campaign.|
|Vehicle Model Year(s)||2020|
|Total Campaign Population||13|
|AOMS/SOMS||AOMs – This Service Campaign may generate questions from your dealers.
IMPORTANT: After warranty claim submission for this service campaign, VINs currently in “pending” status will be automatically removed from the recall (NHTSA ID# 20V265) population within 7 business days in Netstar VMI. Please allow time for the systems to accept the claim and change the status accordingly.
|While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.|
Campaign No. 2020050011, May 2020
|TO:||ALL MERCEDES-BENZ CENTERS|
|SUBJECT:||Model CLA-Class (C118 platform) vehicles
Model Year 2020
Rearview Camera Field of View
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020 CLA-Class (C118 platform) vehicles, the rearview camera display does not fully display the rear middle test object. While the warning message text box slightly covers the rear middle test object, driver rearview camera visibility is not impaired. An authorized Mercedes-Benz dealer will update the control unit software on the affected vehicles.
Prior to performing this Campaign:
- Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired. Always Check VMI for any open campaigns, and perform
- VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform
- Please review the entire Campaign bulletin and follow the repair procedure exactly as
Approximately 13 vehicle is affected.
Order No. P-SC-2020050011
- Use Xentry 12/19 with all associated patches or higher.
- Follow the steps exactly as described in Xentry.
- Connect battery charger (battery voltage >12.5V).
- Ensure all electrical consumers are switched-off.
- In the event of software/SCN update issues, contact Star Diagnosis User Help Desk via. XSF ticket.
- Refer to Star Diagnosis System (SDS) Best Practices Guide.
- Connect XENTRY Diagnosis.
- Perform SCN coding in N66/2 rear-view-camera control unit.
To do this, select menu item “Quick test view N66/2- rear-view-camera – (RFK) Adaptations Control unit update Update of SCN coding “. Then follow the user guidance in XENTRY Diagnosis.
- Disconnect XENTRY Diagnosis.
Operation: Connect/disconnect battery charger (02-5058)
Star Diagnosis System (SDS), Connect/disconnect (02-4762)
Perform SCN coding in N66/2 rear-view-camera control unit (02-9446)
|Damage Code||Operation Number||Labor Time (hrs.)|
|54 904 62 8||02-5058||0.1|
Operation Number labor times are subject to change
Campaign No. 2020050011, May 2020
|CarDAQ-Plus – PassThru J2534 Vehicle Reflash Hardware|
|CarDAQ-M Modular PassThru J2534 Vehicle Reflash Hardware|
|Autel MaxiFlash Elite J2534|
|VSI J2534 ECU Reprogrammer|
|Autel (AULMF2534) MaxiFlash Pro
- Windows based PC or laptop*
- J2534 compliant interface box*1*
*Must be purchased from a third party company and are not available from Mercedes-Benz USA LLC.
*1* suggested listing of J2534 interface boxes is located within the J2534 Pass-Thru User’s Manual which is posted for view without cost under the MB Workshop Resources tab on the home page of www.startekinfo.com
J2534 complaint software for Mercedes-Benz vehicles has coverage for all required functions associated to reprogramming, initialization, and fault clearing of emission control modules (engine and transmission) fitted to vehicles 2004 Model Year and newer. Additionally all access and functionality required in regard the configuration via SCN Coding and/or CVN Coding is covered.
- All control unit software (reprogramming calibrations) is contained within J2534 DVD media.
Terms and conditions
J2534 complaint software for Mercedes-Benz vehicles is purchased in 1-year license increments. During that license term the user will receive an initial software package, license key, SCN/CVN Coding information/access as well as monthly updates via DVD media.
- Additional updates of software after the 1st year can be purchased at additional cost, however are not required for the system to continue functioning.
For pricing and additional information via the internet, please refer to the information at the beginning of this section.
- FORScan TESTED and RECOMMENDED USB OBD2 Adapter: with labeled MS-CAN/ HS-CAN switch, specially designed for Ford Mazda vehicles, allowing access to more modules than regular OBD2 scanners.
- Dealer-level Diagnostics: read and reset Diagnostic Trouble Codes, view real-time sensor data (PIDs) from various modules on HS-CAN & MS-CAN networks, such as Engine, Transmission, ABS, Airbag, TPMS etc.
- Customize, Program and Service: configure the as-built data of your vehicle, enable hidden features & disable existing features, and run specific tests & service procedures without having to visit a dealer. For example, program keys, disable double horn honk, turn on daytime running lights.
- Supported platforms: Windows 2000/XP/Vista/7/8/8.1/10, and Android via OTG (OTG cable not included). Baud rate up to 500 Kbps.
- Compatible with Ford, Mazda, Lincoln and Mercury cars and trucks since year 1996, including Ford F150, F250, Ranger, Fusion, Explorer, Edge, Mustang, etc. May also work with other OBD-II compliant vehicles over other software (functions depending on software).
- 【Advanced IMMO & Key Programming】Autel IM608 is a perfect choice for auto technicians and locksmiths to encrypt keys, add keys, change keys, and generate keys. The Smart Mode and Expert Mode in IMMO app offer you guided and advanced Key Learning to choose. The Autel scanner can also read/write various key chips helping perform complete key programming quickly. 🔥Note: IM608 just can be used in the US. Don’t take it to other countries or change the IP.
- 【ECU Coding & Active Test】Active Test helps you accurately figure out whether a specific subsystem or component in vehicles goes well. This function may appear as Actuators, Actuator Test, or Function Tests, and the tests options vary by vehicle manufacturer and model. After repairs or replacements of vehicle parts, Autel IM608 can reprogram adaptive data for certain components of the test vehicle through ECU Coding.
- 【Reliable Key & ECU Programming Tools】 Equipped with XP400 key programmer and MaxiFlash ECU reprogrammer, this Autel scanner performs IMMO Add Key, All Key Lost and Key Learning for 3rd generation Benz. Besides convenient PC communication and ECU reprogramming capabilities from the MaxiFlash tool, it can read transponder data (including Mercedes Benz infrared smart key), clone/generate exclusive keys, etc. by working with the XP400 key programmer.
- 【Language & Wide Compatibility】When you get this Autel scanner, it only supports English. 🔥You can get the required language by providing the serial number for customer service via ▶[email protected]◀. Compatible with more than 80 makes and models from the US, Asian and European, the Autel IM608 can perform OE-Level all-system diagnostics for Chrysler, Dodge, Ford, GM, Jeep, etc.
- 【12-Month Free Update & Warranty】Autel IM608 comes with a 1-year free update online to improve the apps’ capabilities by adding critical patches, new models, etc. When the 1-year update expires, it will cost $1250 per year to continue updating. A 12-month warranty gives you a guarantee for any possible quality problems. For any question, feel free to ask the customer service.
- VXDIAG VCX NANO Box is PC-to-vehicle interface compatible with multiple software applications, minimizing your investment in multiple brand-specific diagnostic interfaces
- VXDIAG VCX Nano for GM/OPEL compatible with GDS and Tech2win software, support for GM/OPEL Diagnose and programming,for programming function, you would need buy software subscription online
- Fully compatible with SAE-J2534-1 & SAE-J2534-2; Quick access to vehicle data for maintenance or management reports; Support all current and most legacy vehicle protocols: CAN, UART, KW2000, Class2, GM LAN, etc.
- About Software: Our hardware is compatible with original software and for SPS programming online you need purchase subscription online.
- Installation Tips: Tech2win software can only be installed on 32bit computer(win7 or win10 both ok) and please attention Tech2win software can not be installed on virtual machine, need install on physica system. For any technical problem, please feel free to contact us at any time, we have engineer can assist you online. If the package you received CD not working, please contact us for software link
- The diagnostic tool comes with a J2534 ECU programming device that helps Benz and BMW users replace the existing software/firmware in the ECU, program new ECUs and fix software-controlled driving performance and emission issues. Welcom to contact [email protected] or ask through Q&A for your specific need and to ensure the vehicle compatibility.
- The software of MK908P has a wide range of compatibility and can be used to diagnose vehicles from over 80 brands in the US, Europe and Asia. Moreover, you can get more newly added car models with the fast-release software update service.
- MK908P, as the advanced version of MS908P,MS908S,MS908E, MS908PS PRO, features the 10.1” 1920*1200 screen upgraded from 9.7” 1024*768, and the battery capacity is 15000mAh increased by 4000 mA. Also, it has a better anti-impact protection design.
- The diagnostic tool supports bi-direction control to check the vehicle operating conditions. The bi-directional control of the ECM in Component Test enables the MK908P to transmit control commands to operate the vehicle systems.
- The MaxiFix provides you with an online troubleshooter database, and Remote Desk allows you to get help from others via TeamViewer software.
- [Vehicle Coverage] One device Compatible for Ford and Compatible for Mazda, Support vehicle till 2018 year. (Can't Support Ford F-150 ). Support Automatic Vehicle Recognition.
- [ECU Functions] Programming & Installation of new ECUs (PCM, ABS, Instrument Cluster, Air Bag, Fuel Pumps, etc.). Live Data-stream with Recording & Playback Functions for Main ECUs. New Software Re-flash for Existing ECUs.
- [Functional] Connect via USB. Support Read & Clear Diagnostic Trouble Codes (DTCs); Set, Adjust or Remove Speed Governors; Steering Angle Resets, Guided Fault Finding&All Other Dealer Functions.
- [Multilingual] Support English/German/French/Italian/Spanish/Dutch/Slovenian/Finnish/Danish/Norwegian/Portuguese(European)/Portuguese(Brazil).
- [Update] Update by CD with Unlocked Firmware. ★Please Note: If you have any problem when you install the software, please feel free to contact us, our technology team will provide customers service to help you solve the problem.
- 16Pin MINI VCI OBD2 USB Interface Scan Cable for Toyota - MINI VCI for TIS Techstream supports TIS OEM diagnostic soft ware and all the diagnostic communication protocols needed for Toyota since 1996, for diagnose, customer setting, programming (new key), reprogramming (ECM/ECU), coding etc.
- MINI VCI Diagnostic Test Scanner Function - MINI VCI check engine light shut off, multi-language interface, freeze frame displays, internet updateable, user friendly and others function, heavy duty thick-shielded cable for best test results.
- 16Pin OBD2 MINI VCI Diagnostic USB Cable Supported Protocols - K-Line ISO 9141, KWP 2000 ISO 14230-4, SAE J1850 PWM, SAE J1850 VPW, CAN 2.0B ISO 11898, CAN ISO 15765-4. Firmware version is 1.4.1, Techstream version V14.30.023
- Mini VCI diagnostic cable compatible with (32bit/64bit) Win XP/ Win7, recommended Operating System is Win7, and the installation need uninstall the virus protector. Firewall and defender need to be closed in case it damages the software.
- What You Will Get - We offer OBDII cable 24 month service, any questions about OBDII cable converter adaptor, pls contact us by Email, the Techstream software will be sent to you by Email, we will reply you within 12 hours.You will get a OBD2 connector MINI VCI cable scan tool, with CD inside the package, include 1. Mini VCI Driver for TOYOTA _1.4.1. 2. Techstream_Setup_V14.30.023. 3. Techstream Patch 32bit. 4. Techstream Patch 64bit 5. Install Video
- ECU PROGRAMMING: The diagnostic tool comes with a J2534 ECU programming device that helps Benz and BMW users replace the existing software/firmware in the ECU, program new ECUs and fix software-controlled driving performance and emission issues.
- VEHICLE COVERAGE: The software of MK908P has a wide range of compatibility and can be used to diagnose vehicles from over 80 brands in the US, Europe and Asia. Moreover, you can get more newly added car models with the fast-release software update service.
- ADVANCED HARDWARE: MK908P, as the advanced version of MS908P, features the 10. 1” 1920*1200 screen upgraded from 9. 7” 1024*768, and the battery capacity is 15000mAh increased by 4000 mA. Also, it has a better anti-impact protection design.
- BI-DIRECTIONAL CONTROL: The diagnostic tool supports bi-direction control to check the vehicle operating conditions. The bi-directional control of the ECM in Component Test enables the MK908P to transmit control commands to operate the vehicle systems.
- ADDITIONAL SERVICE: The MK908P is designed to serve users with a rich array of easy-to-use functions and features. The Maxi Fix provides you with an online troubleshooter database, and Remote Desk allows you to get help from others via TeamViewer software.
- 【ADVANCED ECU PROGRAMMING】 This pro-level scan tool features Autel’s Powerful Complete Diagnostic System with easy-to-go workflow of ECU Coding: / for customer individual customization of the car (to improve vehicle performance, or stimulate high-end car functions); / for the configuration alteration (when a component is replaced); / and for multiple car systems’ recognition of each other etc. , with optimal efficiency.
- 【36+ SERVICE FUNCTIONS】This OE-Level diagnostic scanner offers more than 36 service functions as Oil Reset, Injector Coding, EPB, TPMS, BMS, Brake Bleed, DPF, Immo Keys, SAS, Suspension, Throttle etc. It also gains full access of all available vehicle modules to Retrieve ECU information, Read & Erase DTCs, and View Live Data of each parameter item, with Bi-Directional Control (Active Test) to check the operating conditions of various car systems and components.
- 【J2534 PROGRAMMING】Autel MaxiSys Elite features J2534 ECU Programming for BMW & Benz, to access, update, replace and program the existing software/firmware in ECUs, without the need of a dealer-only tool, to troubleshoot and deal with complex vehicle problems like Driveability, Fuel Efficiency, Power Loss, Fault Codes, and Durability of mechanical parts etc. , with easy step-by-step instructions. This ultimate Autel scanner is made for perfection.
- 【DISCOVER OUR 24/7】2 years FREE software update + 1 year . This diagnostic tool is backed by Autel’s professional tech team and service team, to offer the top quality product and service in the industry. Autel MaxiSys Elite comes a way in easing up and increasing efficiency in your professional diagnostics from all the features mentioned above. The returns are a . *The tool is only available to sell in the U. S. Region.
- 【STATE-OF-THE-ART HARDWARE】This Android 4. 4. 4 KitKat OS-based, tablet-style diagnostic scanner incorporates the world’s fastest mobile processor NVIDIA’s Tegra 4, with internal 2GB RAM (32GB SSD), for boosted performance (boot-up time < 20 sec). Also, Elite comes with a visually stunning sharp Retina display of 9. 7”, with an 8. 0-megapixel rear camera with flashlight and auto focus. This scan tool is bound to work as fast and effective as possible.
- Designed for CV ➤ Autel MaxiSys MS908CV boasts the pro-level diagnostics for Commercial Vehicles (Expert, Buses & Trucks), to get all module access for ECU Coding, Active Test (Bi-directional Control), 23 Adaptation Services, 25 Service Functions, Read/Erase Codes and Live Data, etc., being compatible with multiple supported protocols: SAE J1939, SAEJ1708, Manufacture-defined protocol J1939, Manufacture-defined J1708, KWP, VPW, UDS-CAN, CDL.
- ECU Coding ➤ This Heavy Duty diagnostic tool allows you to re-flash the commercial vehicles’ control modules, and write in adaptive data for certain components after making repairs or replacements, to fix the issues as: Drivability, Fuel Efficiency, Power Loss, Fault Codes, Durability of Mechanical Parts, etc. (Note: Coding only changes preprogrammed options already existent in the software.)
- 23 Adaption Functions ➤ This commercial vehicle scanner provides various 23 component adaptation services, to calibrate or reset certain components after repair or replacement as: DOC/DPF Instant Replacement Reset, Fuel Pressure Adaptation Accurate Reset, After Treatment Maintenance, Calibration of Rack Sensor, Calibration of Injector Trim, and others, with fast navigation for optimal efficiency.
- 25 Service Functions ➤ This automotive diagnostic tool can Read/Clear codes, view graphic Live Data, and features an array of 25 guided maintenance services as: Oil Reset, Injector Coding, DPF, EPB, ABS/SRS, Suspension, Throttle, Odometer, Lang Change, Headlamp, CHG Tire Size, Airbag Reset, Cylinder, Turbocharging, Limit, Clutch, WIN DR ROOF, TEC Learn, Trans Adaption, Immo Keys, TPMS, BMS, Brake Bleed, Seats etc.
- Ultimate Scanner ➤ Autel MS908CV gives you all necessary functionalities, while still remaining easy to use with boosted multitasking performance: Android 4.0 operating system, Quad-Core Processor, 2GM RAM & 32GB SSD, 9.7" 1024*768 IPS Screen, 11000 mAh Battery (8hrs non-stop operation), 5.0M AF Rear Camera, etc., and a whole set of adapters and probes at your disposal. This scanner is entitled to 1-year warranty with 1-year FREE software update. Welcome to contact us for your vehicle’s compatibility check, 24/7.
- 【Vehicle Coverage】Fully compatible with SAE-J2534-1 & SAE-J2534-2. All current and most legacy vehicle protocols: CAN, UART, KW2000, Class2, GM LAN, etc.
- 【Functional】●USB vehicle-to-PC connectivity●Supports Windows,XP●CE and FCC compliance for hardware●Firmware Updatable
- 【GDS】Global Diagnostic System: ◎New Diagnostic Application Software required for all GM Global Architecture (Global A) Vehicles. ◎GDS & GDS2 is software which runs on a specific PC. Updates received via TIS2Web.
- 【SPS】Service Programming System: ◎Passthrough programming on GM past model and Global A vehicles◎Increase reprogramming speed 20-70% and get ready to service new models
- 【Efficient&Convenience】 Quick access to vehicle data for maintenance or management reports.Quickly attaches to vehicle's diagnostic connector. Mixed fleet capabilities with broad protocol support.May be used with desktop PC or laptop.
Last update on 2020-07-09 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2020-07-09 / Affiliate links / Images from Amazon Product Advertising API