2020

Check Side Wall Seam Seal on Inner Wheel Arches – 2020 Mercedes-Benz GLB-Class

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2020 Mercedes-Benz GLB-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2021030009 Launch Notification Check Side Wall Seam Seal on Inner Wheel Arches MY20 247 (GLB-Class) Date: April 1, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION      Please … Read more

2018-2021 Mercedes-Benz E-Class, GT-Class Check Starter Wiring Harness

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2021 Mercedes-Benz E-Class

March 26, 2021 NHTSA CAMPAIGN NUMBER: 21V217000 Starter Power Cable May Short Circuit Damaged wires may cause a short circuit and result in a vehicle stall, increasing the risk of a crash. Also, a short circuit can increase the risk of a fire.   NHTSA Campaign Number: 21V217 Manufacturer Mercedes-Benz USA, LLC Components ELECTRICAL SYSTEM Potential Number of Units … Read more

2021030012 – Update Instrument Cluster Software – 2019-2020 Mercedes-Benz Sprinter

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2020 Mercedes-Benz Sprinter

This is to notify you of the upcoming Service Campaign concerning updating instrument cluster software on approximately 29,883 MY19-20 Mercedes-Benz and Freightliner Sprinter vans. All affected VINs will be flagged as “OPEN” in VMI on 3/16/21. Issue MBAG, the manufacturer of Mercedes-Benz Sprinter Vans, has determined that in certain Sprinter vehicles, the menu item “Vehicle Tracker … Read more

Check Mixing Ratio of Coolant to Antifreeze – 2020 Mercedes-Benz C-Class, GLE-Class

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2020 Mercedes-Benz C-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2021030007 Launch Notification Check Mixing Ratio of Coolant to Antifreeze MY20 205, 167 (C-Class, GLE-Class) Date: March 26, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION   Please note … Read more

Replace Front Stationary Sunroof Panel – 2014-2020 Mercedes-Benz CLA-Class, GLA-Class, C-Class, S-Class GLC-Class, & GLE-Class Coupe

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2020 Mercedes-Benz CLA-Class

March 19, 2021 NHTSA CAMPAIGN NUMBER: 21V197000 Roof Panel May Detach From Vehicle The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.   NHTSA Campaign Number: 21V197 Manufacturer Mercedes-Benz USA, LLC Components STRUCTURE Potential Number of Units Affected 15,096 … Read more