Sliding Roof – Car Wash Mode – 2020 Mercedes-Benz GLS-Class

2020 Mercedes-Benz GLS-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Sliding Roof – Car Wash Mode MY20 167(GLS-Class) Date: May 22, 2020   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION    Please note that all customer inquiries should … Read more

Incorrect Replacement Passenger Air Bag Installed – 2012 Mercedes-Benz C-Class

2012 Mercedes-Benz C-Class

May 22, 2020 NHTSA CAMPAIGN NUMBER: 20V298000 Incorrect Replacement Passenger Air Bag Installed An incorrect passenger air bag may not provide adequate protection, increasing the risk of injury in the event of a crash.   NHTSA Campaign Number: 20V298 Manufacturer Mercedes-Benz USA, LLC. Components AIR BAGS Potential Number of Units Affected 747   Summary Mercedes-Benz USA, LLC. (MBUSA) is recalling … Read more

2020020025 – Apply Wax as Preservation Agent to Jack Support Points – 2019-2020 Mercedes-Benz C-Class

2020 Mercedes-Benz C-Class

  TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Apply Wax as Preservation Agent to Jack Support Points MY19-20 205 (C-Class) DATE: March 13, 2020   IMPORTANT SERVICE CAMPAIGN INFORMATION Please see the attached documents … Read more

Surface Cracks in Longitudinal Member Rivets – 2020 Mercedes-Benz C-Class

2020 Mercedes-Benz C-Class

  TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Surface Cracks in Longitudinal Member Rivets MY20 205 (C-Class) DATE: March 13, 2020   IMPORTANT SERVICE CAMPAIGN INFORMATION Please see the attached documents related to the … Read more

P-SC-2020030011 – Perform SCN Coding in Transmission Control Unit – 2019 Mercedes-Benz C-Class

2019 Mercedes-Benz C-Class

WORK DESCRIPTION FOR FIELD MEASURE Code: 20P5499102 Version: 2.0   Perform SCN coding in transmission control unit Model 205 Ensure use of XENTRY Diagnosis version BD/DVD (12/2019) or higher. Before starting the work procedure, install the current version of all add-ons in XENTRY Diagnosis. Please make sure to follow the operation steps exactly as described … Read more